Sprecode Key; Transfer Key - Mitel 6863i User Manual

ing the line key again.
• Speed Dial/Xfer and Call Forward: When the phone is in the ringing state, pressing the Speeddial/Xfer key forwards the
call to the predefined extension.

Sprecode Key

You can set a programmable key to automatically activate specific services offered by the server. For example, if the spre-
code value of *82 is configured, then by pressing the Sprecode key, *82 automatically activates a service provided by the
server. Contact your System Administrator for information about available services.

Transfer Key

The Transfer or Xfer key allows you to perform a blind or consultative transfer of an active call to another phone number.
Blind Transfer
A blind transfer is when you transfer a call directly to another extension without consulting with the person receiving the
call. To do this, simply complete the transfer immediately after you have entered the number. The call goes directly to the
extension or outside line you transferred to. If the party you are transferring the call to does not answer, the transferred call
rings back to your extension.
Consultative Transfer
You also have the option to consult with the person you are transferring the call to, before you complete the transfer. To do
this, remain on the line until the receiving party answers the call. After consulting with the receiving party, you can either
complete the transfer or cancel the transfer to go back to the original call.
Direct Transfer
The 6863i IP phone provides a convenient direct method of transferring an existing call to another existing call. If you have
the transfer recipient on hold on another line, you can simply navigate to the recipient and press the Transfer key and the
direct transfer will be performed.
Transferring Calls
Use the following procedure to transfer a call to another extension.
1. Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer.
2. Press the programmed Transfer key.
3. Enter the extension number (or the outside number) to Party 2. This is the Party for which you want to transfer Party 1.
To cancel the transfer press the
Note:
You can edit the destination number by pressing the
4. Complete either a blind or consultative transfer:
a) To complete a blind transfer, press the programmed Transfer key again before the receiving end answers.
b) To complete a consultative transfer, press
either pressing the programmed Transfer key or
6863i User Guide for Clearspan – 2895-001 – October 2014
key, or hangup the handset.
3
navigation key, which acts as a Backspace key.
4 Dial to dial out and remain on the line to speak with the Party 2, before
key, or hanging up the handset to transfer Party 1 to Party 2.
Line Keys and Programmable Keys
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