Foscam FI9804P User Manual
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Foscam FI9804P User Manual

Outdoor hd wireless ip camera
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User
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Model: FI9804P
Outdoor HD Wireless IP Camera

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Summary of Contents for Foscam FI9804P

  • Page 1 V1.1 User Manual User Manual Model: FI9804P Outdoor HD Wireless IP Camera...

  • Page 2: Table Of Contents

    4.3 Basic Settings...................................24 4.3.1 Camera Name................................24 4.3.2 Camera Time................................25 4.3.3 User Accounts................................25 4.3.4 Multi-Camera................................28 4.4 Network....................................33 4.4.1 IP Configuration.................................33 4.4.2 Wireless Settings..............................35 4.4.3 PPPoE..................................36 4.4.4 DDNS..................................37 4.4.5 UPnP...................................41 4.4.6 Port....................................41 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 3 6.1.6 No Pictures Problems...............................65 6.1.7 Can’t access IP camera in internet........................66 6.1.8 UPnP always failed..............................66 6.1.9 Camera can not connect wireless.......................... 66 6.2 Default Parameters................................66 6.3 Specification..................................67 6.4 CE & FCC..................................68 7 Obtaining Technical Support...........................69 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 4: Security Warning

    1 Overviews FOSCAM FI9804P is an integrated wireless IP Camera with a color CMOS sensor enabling viewing resolution 1280*720. It combines a high quality digital video camera, with a powerful web server, to bring clear video to your desktop from anywhere on your local network or over the Internet.

  • Page 5: Key Features

     Supports image snapshot  Supports dual-stream  Supports IR-Cut and the filter change automatically  Embedded FOSCAM DDNS(dynamic domain name service) Service  Supports remote viewing & record from anywhere anytime  Multi-level users management with password protection  Motion detection alert via email or upload image to FTP ...

  • Page 6: Physical Description

    Audio input interface: The jack is used to plug external microphone. 3） Audio output interface: The jack is used to plug external speakers. 4） LAN: 10/100M adaptive Ethernet interface. Through this interface, IPCAM can be connected with various Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 7: Accessing The Network Camera

    There are up to some labels located at the bottom of the camera; this is an important feature of original Foscam cameras. If your camera does not have labels as shown in Figure 1.3, it may be a clone. Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services.

  • Page 8: Access The Camera In Wan

    How to Obtain the WAN IP address from a public website To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com.The webpage at this address will show you the current WAN IP. Figure 2.3 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 9: Dynamic Ip Addresses

    Step 1: Open the IP Camera Tool, select the camera you would like to change the port of, right click on the IP address, and click on ”Network Configuration”, this brings up the network configuration box as shown in Figure 2.4 and 2.5. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 10 LAN IP address is set, or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address. Make sure you set a static LAN IP address! Figure 2.6 What is Port forwarding? Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 11: How Do We Configure Port Forwarding

    Use the embedded DDNS to access the camera via the Internet Each Foscam camera has an embedded unique DDNS domain name, the format of this domain name is xxxxxx.myfoscam.org. On the bottom of the camera, you can see the domain name sticker with this information on it.

  • Page 12: Using The Vlc Player

    NOTE: If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect. 2.3 Using the VLC player This camera supports RTSP streaming, here you can view the camera using VLC player.
  • Page 13 Here I can enter one of the following URLs in the VLC. 1) rtsp://admin:123@192.168.1.11:88/videoMain 2) rtsp:// @192.168.1.11:88/videoMain 3) rtsp://:123@192.168.1.11:88/videoMain 4) rtsp://admin@192.168.1.11:88/videoMain Open the VLC, and go to MediaOpen Network Stream option, then enter the URL into VLC. Figure 2.9 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 14 .foscam. .foscam. Figure 2.10 Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview. Figure 2.11 Figure 2.12 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 15: Ip Camera Connection To The Server

    Please check the login window above, it was divided to 4 sections from no. 1 to 4. Section1 Enter the Username and password The default administrator username is admin with no password, please reset the password at first using and prevent unauthorized users login the camera . Section2 Stream Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 16 After logging in for the first time, you will go to “Setup Wizard”automatically. Here you can set the basic parameters of camera, such as camera name, camera time, wireless settings, IP configuration. Figure 3.3 Device Name: You could give name for your camera. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 17 Wireless networks: Click “Scan”, find the SSID of your wireless router, select and enter the password. Figure 3.6 IP: Set IP address of the camera. You could choose to obtain an IP automatically or set the IP address according to your needs. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 18: Surveillance Window

    .foscam. .foscam. Figure 3.7 NOTE: It needs about 1 minute to connect the camera to your router. 3.2 Surveillance Window Figure 3.8 Section1 FOSCAM Logo/ Live Video / Settings buttons FOSCAM LOGO Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 19 3/VGA/10fps/200 The format of the stream type is Stream type no. / Resolution / Maximum frame rate/ Bit rate 1) Stream type no. : The number is used to identify the stream type. 2) Resolution Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 20 If you have added time and camera name in the video, you can see it in the live window. Go to Settings ---Basic settings---Camera name panel, and you can change another device name. The default device name is anonymous. Go to Settings ---Basic settings---Camera time panel and adjust the device time. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 21: Onscreen Mouse Control

    7------Full Screen Click it to make full-screen, or you can double click the surveillance screen to make full-screen. Double click again and exit full-screen. Onscreen Mouse Control Right click the mouse and you can adjust the screen ration, full screen and Zoom up. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 22 Full Screen: Select it and Click it to make full-screen, press ESC and exit full-screen. Zoom up/down: Click it and the live view will be digital zoomed up, then click Zoom Down and the live view back to original size. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 23: Advanced Camera Settings

    2 For Mac OS, the plugin cannot support Onscreen Mouse function, so you cannot allow to use it. 4 Advanced Camera Settings Click the button “Settings”, goes to Administrator Control Panel to make advanced camera settings. 4.1 Setup Wizard The way to set it,you could refer to section 3.1. Figure 4.1 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 24: Device Status

    App Firmware version: Display the application firmware version of your camera. Plug-in version: Display the plug-in version of your camera 4.2.2 Device Status On this page you can see device status such as Alarm status, NTP/DDNS status, WIFI status and so on. Figure 4.3 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 25: Session Status

    This section allows you to configure your Camera Name, Camera Time, Mail, User Accounts and Multi-Device. 4.3.1 Camera Name You can define a name for your camera here such as apple. Click Save to save your changes. The alias name Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 26: Camera Time

    DST: Select the use DST, then select the daylight saving time from the drop-down menu. Click Save button to submit your settings. 4.3.3 User Accounts Here you can create users and set privilege, visitor, operator or administrator. The default administrator Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 27 How to add account ? Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 28: How To Change The Username

    Delete: Select the account which you want to delete, then click Delete button to take effect. How to change the username ? Firstly, select the account which you want to change the username, then select “Change username”, enter the new password, lastly click modify to take effect. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 29: Multi-Camera

    The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window.
  • Page 30 2nd camera 3 Click Add to take effect Figure 4.13 Camera Model: Our Company produces two series cameras: MJPEG and H.264. Here will show you which series the camera belongs to. Figure 4.14 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 31 Firstly, make sure all of the cameras you added can be accessed through the internet. (Read How to configure DDNS settings in chapter 4.4.4) Login to the first camera using a DDNS domain name and port. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 32 Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd camera’s name, DDNS domain name, port number. Enter user name and password and then choose Add. Figure 4.18 1----- The camera model: MJ or H264. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 33 Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first camera’s DDNS domain name and port to view all the cameras via internet. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 34: Network

    DNS server from your locally attached PC. If you don’t know the subnet mask, gateway and DNS server, you can check your computer’s local area connection as follows: Control PanelNetwork ConnectionsLocal Area Connections  Choose SupportDetails. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 35 There are two DNS servers . You can set any of them . Same with gateway is also OK . Figure 4.23 If you don’t know the DNS server, you can use the same settings as the Default Gateway. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 36: Wireless Settings

    You will only need to fill in the password of your network. Make sure that the SSID, Encryption and the password you filled in are exactly the same for your router. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 37: Pppoe

    If you fail to make a wireless connection, please refer to your seller or contact us directly for assistance. 4.4.3 PPPoE If you are using a PPPoE connection, enable it and enter the User Name and Password for your PPPoE account. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 38: Ddns

    .foscam. Figure 4.26 4.4.4 DDNS FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name. FOSCAM domain name Here take test09.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you can see the domain name.
  • Page 39 After registration, please login your email which used to register. You will receive an email from website, please click the link to activate your ACCOUNT as indicated in email. Secondly: Login the link with the registered username and password to create your domain name. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 40 Step 2, DO DDNS Service Settings within the Camera Please set DDNS Settings within the camera by hostname, a user name and password you’ve got from www.no-ip.com Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 41 NOTE: If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect. ② Do port forwarding within the router Example: The camera’s LAN IP address is http://192.168.8.100:2000...

  • Page 42: Upnp

    Step 1: Open the IP Camera Tool, select the camera you would like to change the port of, right click on the IP address, and click on ”Network Configuration”, this brings up the network configuration box as shown in Figure 4.35 and 4.36. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 43 LAN IP address is set, or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address. Make sure you set a static LAN IP address! Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 44: Mail Settings

    None. If you use Gmail, Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587, which port you choose should be decided by which Transport Layer Security you select. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 45 6) The receiver is denied by the server. Maybe because of the anti-spam privacy of the server 7) The message is denied by the server. Maybe because of the anti-spam privacy of the server 8) The server does not support the authentication mode used by the device Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 46: Ftp Settings

    Port: Default is port 21. If changed, external FTP client program must change the server connection port accordingly. FTP Mode: Here supports two modes: PORT and PASV. Username/password: The FTP account and password. Click Save to take effect. Click Test to see if FTP has been successfully configured. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 47: P2P

    Figure 4.42 Search and install Foscam Viewer on Google Play and App Store for for Android and iOS devices. If you want to know more details of the iOS APP or Android APP, see the iOS App User Manual or Android App User Manual.

  • Page 48: On Screen Display

    Display Camera Name: There are two options: Yes or NO. Select Yes and you can see the device name on the video. 4.5.3 Privacy Zone This page is used to set some mask as privacy zone on the video. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 49 The mask area Figure 4.46 Click Back button and return to the OSD page, click Save to take effect. Back to the surveillance window, you can see the mask area as the following picture: Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 50: Snapshot Settings

    Alarm Pictures Save Path: FTP. If you have done FTP and Alarm settings, when alarming, the camera will snap pictures to the FTP automatically. Enable timing to capture To enable capture interval, follow the steps below: Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 51: Ir Led Schedule

    Schedule on the Live Video window, At these schedule time, the IR LED lights will be turned off. Figure 4.49 4.6 Alarm IP Camera supports Motion Detection Alarm, when the motion has been detected, it will send emails or upload images to FTP. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 52 Sound, when the motion has been detected, the people around the camera will hear beep alarm sound. B Send E-mail If you want to receive alarm emails when motion is detected, you must select Send E-mail and set Mail Settings first. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 53 ① Alarm anytime when motion is detected Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will alarm. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 54 TUE turns to red, that means during Tuesday whole day, when something moving in the detection area, the camera will alarm. Figure 4.54 ③ Press the left mouse and drag it on the time boxes, you can select the serial area. Figure 4.55 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 55: Record

    For MAC OS, the manual recording path is: / IPCamRecord. 4.7.2 Alarm Record Figure 4.57 4.7.3 Local Alarm Location On this page you can enable local alarm record, and select the local alarm record time. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 56: Record Schedule

    This section explains how to control the access permission by checking the client PC’s IP addresses. It is composed of the following columns: Block access from these IP addresses and Only allow access from these IP addresses. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 57: System

    Click Back-up to save all the parameters you have set. These parameters will be stored in a bin file for future use. Click Browse and select the parameters file you have stored, then click Submit to restore the restore the parameters. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 58: System Upgrade

    Information page to check for the latest firmware versions available. Click Browse, choose the correct bin file and then click System upgrade. Don’t shut down the power during upgrading. After upgrading, you can see the upgrade result. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 59 Double click the IP Camera Tool shot icon , select the Camera IP that you want to upgrade the firmware. Then select Upgrade Firmware and enter the username and password, choose the firmware file, and upgrade. Figure 4.64 Figure 4.65 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 60: Patch Installation

    After installing is complete, you will receive a system prompt. Figure 4.66 4.9.4 Factory Reset Click Factory Reset button and all parameters will return to factory settings if selected. The default administrator username is admin with a blank password. Figure 4.67 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 61: Reboot System

    Figure 4.68 5 Phone APPs FOSCAM provides APP for Android and iOS system, which helps to view and listen to your world anywhere..anytime. Search and install Foscam Viewer on Google Play for Android devices, search and install Foscam Viewer on APP Store for iOS devices.
  • Page 62 .foscam. .foscam. Figure 6.2 Figure6.3 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 63 .foscam. .foscam. Figure 6.4 Figure 6.5 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 64: Uninstall The Activex Of Firefox Browser, Google Chrome And Ie Chrome

    .foscam. .foscam. Figure 6.6 6.1.2 Uninstall the ActiveX of Firefox browser, Google Chrome and IE Chrome. Figure 6.7 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 65: I Have Forgotten The Administrator Password

    Check subnet mask, IP address and gateways. When you set IP address please make sure they are in the same subnet. Otherwise you can't access camera. 6.1.5 Camera can not record Camera can not record when I click Record button or I can’t change the manually record path. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 66: No Pictures Problems

    Enable: Initialize and script ActiveX controls not marked as safe Enable: Run ActiveX controls and plug-ins Figure 6.10 If you allow the ActiveX running, but still could not see living video. Please change another port number to try. Don’t use port 8000. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 67: Can't Access Ip Camera In Internet

    Make sure broadcast your SSID; use the same encryption for router and camera. 6.2 Default Parameters Default network Parameters IP address: obtain dynamically Subnet mask: obtain dynamically Gateway: obtain dynamically DDNS: Embedded FOSCAM DDNS Service Username and password Default username is admin with a blank password Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 68: Specification

    Alarm via E-Mail, upload alarm snapshot to FTP Other Features Privacy Block Set privacy area manually User Accounts Three levels user role Firewall Supports IP Filtering Reset Reset button is available Power Supply DC 12V/1.0A Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 69: Ce & Fcc

    This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator& your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 70: Obtaining Technical Support

    While we hope your experience with the IPCAM network camera is enjoyable and easy to use, you may experience some issues or have questions that this User’s Guide has not answered. Please contact support via e-mail at support@foscam.us. You can also reach technical support at 1-800-930-0949 by following the automated instructions.

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