Foscam FI9853EP User Manual

Foscam FI9853EP User Manual

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V1.3
User
Manual
User
Manual
HD IP Camera
Model: FI9853EP / FI9853
1

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Table of Contents
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Summary of Contents for Foscam FI9853EP

  • Page 1 V1.3 User Manual User Manual HD IP Camera Model: FI9853EP / FI9853...
  • Page 2: Table Of Contents

    V1.3 Table of Contents 1 Overviews................................... 1 1.1 Key Features................................1 1.2 PoE (Power over Ethernet-FI9853EP)....................... 2 1.3 Read Before Use..............................2 1.4 Packing Contents..............................2 1.5 Physical Description.............................. 3 2 Accessing the Network Camera............................4 2.1 Access the Camera in LAN..........................4 2.2 Access the Camera in WAN..........................
  • Page 3: Overviews

    1 Overviews FI9853EP and FI9853 are integrated IP Camera with a color CMOS sensor enabling viewing resolution 1280*720. It combines a high quality digital video camera, with a powerful web server, to bring clear video to your desktop from anywhere on your local network or over the Internet.
  • Page 4: Poe (Power Over Ethernet-Fi9853Ep)

    1.2 PoE (Power over Ethernet-FI9853EP) The Network Camera is PoE-compliant, allowing transmission of power and data via a single Ethernet cable. Such as the following picture: connect the Network Camera to a PoE-enabled router/ switch via Ethernet cable. 1.3 Read Before Use Please first verify that all contents received are complete according to the Package Contents listed below.
  • Page 5: Physical Description

    Connect the external power adapter, request for 12V/1A power. 2 LAN 10/100M adaptive Ethernet interface. Through this interface, IPCAM can be connected with various network devices, such as hub, router, etc. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 6: Accessing The Network Camera

    There are two labels located at the bottom of the camera; this is an important feature of original Foscam cameras. If your camera does not have labels, it may be a clone. Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services.
  • Page 7 Go to Settings - Network - Port panel , you can see and change the https port NO. NOTE: When logging in for the first time, you will need to download and install the add-on. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 8: Access The Camera In Wan

    , or keep it as default. Subnet Mask: Keep it as default. Gateway and DNS Server: Set it to the IP address of your router. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 9 TP-LINK brand wireless router as an example.  If there is a UPnP function in your router: Choose “Forwarding > UPnP”, make sure that the Current UPnP Status is Enabled. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 10 You need to manually add port(HTTPS port) forwarding, refer to the following steps. You need go to the “Forwarding > Virtual Servers” panel for setup. Click Add New. Input the port and IP address of your camera and click Save. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 11: Using The Vlc Player

    Here I can enter one of the following URLs in the VLC. 1.rtsp://admin:123@192.168.1.11:88/videoMain 2.rtsp:// @192.168.1.11:88/videoMain 3.rtsp://:123@192.168.1.11:88/videoMain 4.rtsp://admin@192.168.1.11:88/videoMain Open the VLC, and go to Media(Open Network Stream option, then enter the URL into VLC. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 12 Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 13: Surveillance Software Gui

    Please refer to the Quick Installation Guide if you install the camera at first time. After finishing quick installation, you can take time to learn the operation of the software. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 14: Login Window

    Input the new username and password, click "Modify" to complete the modification. You will now use the new username and password to login to the camera in the future. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 15: Setup Wizard

    Device Name: You could give name for your camera. System Time: Select the time zone you need to set the date, time,format and so on. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 16 IP: Set IP address of the camera. You could choose to obtain an IP automatically or set the IP address according to your needs. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 17: Surveillance Window

    3.3 Surveillance Window Section1 FOSCAM Logo/ LiveVideo / Settings buttons : FOSCAM LOGO : Path to surveillance window. Click this button and back to the surveillance window Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 18 3) Maximum frame rate When the video format is 50Hz, the maximum frame rate is 25 fps. When the video format is 60Hz, the Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 19 Go to Settings ---Basic settings---Camera time panel and adjust the device time. Go to Settings ---Video---On Screen Display panel, you can add or no add OSD. Section7 Play/Stop/ Talk/Audio/ Snap/ Record/ Full screen button Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 20 Right click the mouse and you can adjust the screen ration, full screen and Zoom up. Keep ration: Select it and the camera will adjust the size of live window based on the computer monitor Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 21 Zoom up/down: Click it and the live view will be digital zoomed up, then click Zoom Down and the live view back to original size. NOTE For Mac OS, the plugin cannot support Onscreen Mouse function, so you cannot allow to use it. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 22: Advanced Camera Settings

    System Firmware version: Display the System Firmware version of your camera. App Firmware version: Display the application firmware version of your camera. Plug-in version: Display the plug-in version of your camera Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 23: Session Status

    Session status will display who and which IP is visiting the camera now. 4.1.4 Log The log record shows who and which IP address accessed or logout the camera. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 24: Basic Settings

    The alias name cannot contain special characters. 4.2.2 Camera Time This section allows you to configure the settings of the internal system clocks for your camera. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 25: User Accounts

    4.2.3 User Accounts Here you can create users and set privilege, visitor, operator or administrator. The default administrator user accounts are admin with a blank password. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 26: How To Change The Password

    Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 27: How To Change The Username

    Firstly, select the account which you want to change the username, then select “Change username”, enter the new password, lastly click modify to take effect. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 28 The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window.
  • Page 29 Camera Model: Our Company produces two series cameras: MJPEG and H.264. Here will show you which series the camera belongs to. Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 30 Firstly, make sure all of the cameras you added can be accessed through the internet. (Read How to configure DDNS settings in chapter 4.3.3) Login to the first camera using a DDNS domain name and port. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 31 5----- Click Add button and to take effect Here the Host must be entered as the second camera’s DDNS domain name, not its LAN IP. NOTE: Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 32: Network

    4.3 Network This section will allow you to configure your camera’s IP, PPOE, DDNS, UPnP, Port, Mail Settings and FTP Settings. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 33 DNS server, you can check your computer’s local area connection as follows: Control Panel--Network Connections--Local Area Connections --Choose Support--Details. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 34 If you are using a PPPoE connection, enable it and enter the User Name and Password for your PPPoE account. 4.3.3 DDNS FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name. FOSCAM domain name Here take cp4911.myfoscam.org for example.
  • Page 35 ① Step 1 Go to the website www.no-ip.com to create a free hostname Firstly: Login on www.no-ip.com and click No-IP Free to register. Please register an account step by step according to instructions on www.no-ip.com Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 36 Secondly: Login the link with the registered username and password to create your domain name. Please create the domain name step by step according to instructions on www.no-ip.com Step 2 DO DDNS Service Settings within the Camera Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 37 NOTE : If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect.
  • Page 38 65535. But make sure they can not be conflict with other existing ports like 25, 21. Another way to change the HTTP port NO. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 39 LAN IP address is set, or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address. Make sure you set a static Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 40: Mail Settings

    None. If you use Gmail, Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587, which port you choose should be decided by which Transport Layer Security you select. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 41 7) The message is denied by the server. Maybe because of the anti-spam privacy of the server 8) The server does not support the authentication mode used by the device Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 42: Ftp Settings

    FTP Mode: Here supports two modes: PORT and PASV. Username/password: The FTP account and password. Click Save to take effect. Click Test to see if FTP has been successfully configured. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 43: Video

    Access the camera by smart phone (Android or iOS operating system) First of all, you need to open the P2P function of the camera at “Settings-->Network-->P2P.” please search and install Foscam App named Foscam on App Store and Google Play NOTE: FI9853 does not support P2P.
  • Page 44: On Screen Display

    4.4.2 On Screen Display This page is used to add timestamp and device name on the video. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 45: Privacy Zone

    There are two options: Yes or NO. Select Yes, then click “Set Privacy Zone” and draw a privacy area on the video, the privacy area will be black on the video. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 46: Snapshot Settings

    Alarm Pictures Save Path: FTP. If you have done FTP and Alarm settings, when alarming, the camera will snap pictures to the FTP automatically. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 47: Ir Led Schedule

    You can set the period of time during which the infrared lamp is turned off to prevent your baby from being influenced during sleep. You can also turn off the infrared lamp on the video preview page at any time. 4.4.6 Lens Distortion Correction Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 48: Alarm

    5s/6s/7s/8s/9s/10s/11s/12s/13s/14s/15s. Select one interval time. 4 Select the alarm indicators When the motion has been detected, the alarm status will turn to Detect alarm. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 49 Click set Detection Area and it pop up a window, then you can draw the detection area. Click OK button after settings. When something moving in the detection area, the camera will alarm. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 50 Click the week day words, the corresponding column will be selected. For example, click TUE, the all column of TUE turns to red, that means during Tuesday whole day, when something moving in the detection area, the camera will alarm. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 51: Record

    On this page you can change the manually recording storage path, the default storage path is c:\IPCamRecord. 4.6.2 Local Alarm Recording On this page you can enable local alarm record, and select the local alarm record time. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 52: Alarm Recording

    4.6.3 Alarm Recording 4.6.4 Schedule Recording On this page you can enable schedule record. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 53: Firewall

    Click Backup to save all the parameters you have set. These parameters will be stored in a bin file for future use. Click Browse and select the parameters file you have stored, then click Submit to restore the restore the parameters. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 54: System Upgrade

    Click “Download the latest firmware”, you will see the following screen. And click “save” to save the firmware on your computer locally. Your current firmware version will be displayed on your screen. You may go to the Status  Device Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 55 , select the Camera IP that you want to upgrade the firmware. Then select Upgrade Firmware and enter the username and password, choose the firmware file, and upgrade. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 56: Patch Installation

    Click "Browse" to select the correct patch file, and then click "Install Patch" to install the patch. Do not turn off the power during it installing. After installing is complete, you will receive a system prompt. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 57: Appendix

    NOTE: Any questions you would meet, please check Network connections firstly. Check the working status revealed by the indicators on the network server, hub, exchange and network card. If abnormal, check the network connections. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 58 5.1.1 Install the add-on of Firefox browser, Google Chrome and IE Chrome. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 59 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 60 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 61: Uninstall The Add-On

    5.1.2 Uninstall the add-on of Firefox browser, Google Chrome and IE Chrome. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 62: I Have Forgotten The Administrator Password

    There are two ways to resolve this problem: (1) Please add the camera as a trusted site to resolve this issue. The steps are Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 63: No Pictures Problems

    If you allow the ActiveX running, but still could not see living video. Please change another port number to try. Don’t use port 8000. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 64: Default Parameters

    DDNS name and port number. Use the DDNS domain name not the camera’s LAN IP. (For more details see: How to add cameras in WAN) 5.2 Default Parameters Default network Parameters IP address: obtain dynamically Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 65: Specification

    Set privacy area manually Features User Accounts Three levels user role Firewall Supports IP Filtering Reset Reset button is available Power Power Supply DC 12V/1.0A;PoE (802.3af) Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 66 Microsoft IE6 and above version or compatible browser; Requirements Mozilla Firefox; Google Chrome; Apple Safari. Other Motion Detection Alarm via E-Mail, upload alarm snapshot to FTP Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 67: Ce & Fcc

    Any changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 68: Warranty

    No warranty service is provided unless the product is returned to an authorized return center in the region where the product was first shipped by FOSCAM or to the point-of-purchase, which may have regional specific warranty implications.
  • Page 69  Warranty is void if damaged by the use of parts not manufactured or sold by FOSCAM.  Damage caused by improper installation of third-party products.
  • Page 70: Obtaining Technical Support

    FOSCAM, shall be the repair or replacement of defective parts. If FOSCAM lists a product on its website specification in error or that is no longer available for any reason, FOSCAM reserves the right to explain it without incurring any liability.

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Fi9853

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