Foscam FI9853EP User Manual
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Foscam FI9853EP User Manual

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V1.2
User
Manual
User
Manual
HD IP Camera
Model: FI9853EP / FI9853
Model: FI9851P
1

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Summary of Contents for Foscam FI9853EP

  • Page 1 V1.2 User Manual User Manual HD IP Camera Model: FI9853EP / FI9853 Model: FI9851P...

  • Page 2: Table Of Contents

    V1.2 Table of Contents 1 Overviews................................... 1 1.1 Key Features................................1 1.2 PoE (Power over Ethernet-FI9853EP)....................... 2 1.3 Read Before Use..............................2 1.4 Packing Contents..............................2 1.5 Physical Description.............................. 3 2 Accessing the Network Camera............................4 2.1 Access the Camera in LAN..........................4 2.2 Access the Camera in WAN..........................

  • Page 3: Overviews

    1 Overviews FI9853EP, FI9853 and FI9851P are integrated IP Camera with a color CMOS sensor enabling viewing resolution 1280*720. It combines a high quality digital video camera, with a powerful web server, to bring clear video to your desktop from anywhere on your local network or over the Internet.

  • Page 4: Poe (Power Over Ethernet-Fi9853Ep)

    1.2 PoE (Power over Ethernet-FI9853EP) The Network Camera is PoE-compliant, allowing transmission of power and data via a single Ethernet cable. Such as the following picture: connect the Network Camera to a PoE-enabled router/ switch via Ethernet cable. 1.3 Read Before Use Please first verify that all contents received are complete according to the Package Contents listed below.

  • Page 5: Physical Description

    2 LENS: CMOS sensor with fixed focus lens 3 Induction IC 1.5.2 Interface Figure 1.3 1 Power Interface Connect the external power adapter, request for 12V/1A power. 2 LAN Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 6: Accessing The Network Camera

    There are two labels located at the bottom of the camera; this is an important feature of original Foscam cameras. If your camera does not have labels as shown in Figure 1.4, it may be a clone. Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services.

  • Page 7: Access The Camera In Wan

    To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com.The webpage at this address will show you the current WAN IP. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 8 LAN IP address is set, or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address. Make sure you set a static LAN IP address! Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 9: Dynamic Ip Addresses

    ”Network Configuration”, this brings up the network configuration box as shown in Figure 2.4 and 2.5. Figure 2.4 Figure 2.5 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 10: How Do We Configure Port Forwarding

    Step 2: Create a new column using the LAN IP address & HTTP Port of the camera within the router as shown below, then push OK or Submit to save your settings: Figure 2.7 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 11 Use the embedded DDNS to access the camera via the Internet Each Foscam camera has an embedded unique DDNS domain name, the format of this domain name is xxxxxx.myfoscam.org. On the bottom of the camera, you can see the domain name sticker with this information on it.

  • Page 12: Using The Vlc Player

    NOTE : If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect.
  • Page 13 Figure 2.9 Figure 2.10 Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 14 If you modify the camera’s username or password, you had better reboot the camera, or else the new username and password cannot take effect when you enter the authentication in the VLC. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 15: Surveillance Software Gui

    Input the new username and password, click "Modify" to complete the modification. You will now use the new username and password to login to the camera in the future. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 16: Setup Wizard

    IP configuration. Figure 3.3 Device Name: You could give name for your camera. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 17 System Time: Select the time zone you need to set the date, time,format and so on. Figure 3.5 Wireless networks: Click “Scan”, find the SSID of your wireless router, select and enter the password. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 18 IP: Set IP address of the camera. You could choose to obtain an IP automatically or set the IP address according to your needs. Figure 3.7 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 19: Surveillance Window

    3.3 Surveillance Window Figure 3.8 Section1 FOSCAM Logo/ LiveVideo / Settings buttons : FOSCAM LOGO : Path to surveillance window. Click this button and back to the surveillance window : Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel and do advanced settings.
  • Page 20 When the bandwidth is very narrow, and bit rate is large, that will lead to video cannot play well. You can reset the stream type on Settings-> Video-> Settings panel( chapter 4.4.1). Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 21 , then talk to the microphone that connected with PC, people around the camera can hear your voice if the camera has connected with audio output device. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 22: Onscreen Mouse Control

    Keep ration: Select it and the camera will adjust the size of live window based on the computer monitor automatically. Sometimes there is a black border around the video (Figure 3.12), please select Keep ration to get a better visual quality (Figure3.3). Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 23 Figure 3.12 NOTE For Mac OS, the plugin cannot support Onscreen Mouse function, so you cannot allow to use it. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 24: Advanced Camera Settings

    System Firmware version: Display the System Firmware version of your camera. App Firmware version: Display the application firmware version of your camera. Plug-in version: Display the plug-in version of your camera Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 25: Session Status

    Session status will display who and which IP is visiting the camera now. Figure 4.3 4.1.4 Log The log record shows who and which IP address accessed or logout the camera. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 26: Basic Settings

    The alias name cannot contain special characters. Figure 4.5 4.2.2 Camera Time This section allows you to configure the settings of the internal system clocks for your camera. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 27: User Accounts

    4.2.3 User Accounts Here you can create users and set privilege, visitor, operator or administrator. The default administrator user accounts are admin with a blank password. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 28: How To Change The Password

    Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 29: How To Change The Username

    Firstly, select the account which you want to change the username, then select “Change username”, enter the new password, lastly click modify to take effect. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 30 The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window.
  • Page 31 Camera Model: Our Company produces two series cameras: MJPEG and H.264. Here will show you which series the camera belongs to. Figure 4.13 Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 32 Firstly, make sure all of the cameras you added can be accessed through the internet. (Read How to configure DDNS settings in chapter 4.3.3) Login to the first camera using a DDNS domain name and port. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 33 5----- Click Add button and to take effect NOTE : Here the Host must be entered as the second camera’s DDNS domain name, not its LAN IP. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 34: Network

    Figure 4.19 4.3 Network This section will allow you to configure your camera’s IP, PPOE, DDNS, UPnP, Port, Mail Settings and FTP Settings. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 35 DNS server, you can check your computer’s local area connection as follows: Control Panel--Network Connections--Local Area Connections --Choose Support--Details. Figure 4.21 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 36 Click the Scan button and the camera will detect all wireless networks around the area. It should also display your router in the list (Figure 4.30). Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 37 1 Click the SSID of your router and the relevant information will be filled in the fields automatically. Figure 4.24 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 38 Figure 4.25 4.3.4 DDNS FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name. FOSCAM domain name Here take cp4911.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you can see the domain name.
  • Page 39 ① Step 1 Go to the website www.no-ip.com to create a free hostname Firstly: Login on www.no-ip.com and click No-IP Free to register. Figure 4.27 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 40 ACCOUNT as indicated in email. Secondly: Login the link with the registered username and password to create your domain name. Figure 4.28 Figure 4.29 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 41 NOTE : If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect.
  • Page 42 The default UPnP status is closed. You can enable UPnP, then the camera’s software will be configured for port forwarding. Back to the “Device Status” panel, you can see the UPnP status: Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 43 Step 1: Open the IP Camera Tool, select the camera you would like to change the port of, right click on the IP address, and click on ”Network Configuration”, this brings up the network configuration box as shown in Figure 4.32 and 4.33. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 44 LAN IP address is set, or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address. Make sure you set a static LAN IP address! Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 45 & password: The user name and password to access the camera. This part can be omitted. IP: WAN or LAN IP address. Videostream: Here support three mode: videoMain, videoSub and audio. When the network speed is bad, Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 46 Here I can enter one of the following URLs in the VLC. 1．rtsp://admin:123@192.168.1.11:88/videoMain 2．rtsp:// @192.168.1.11:88/videoMain 3．rtsp://:123@192.168.1.11:88/videoMain 4．rtsp://admin@192.168.1.11:88/videoMain Open the VLC, and go to Media(Open Network Stream option, then enter the URL into VLC. Figure 4.38 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 47 Figure 4.39 Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview. Figure 4.40 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 48: Mail Settings

    VLC. 4.3.7 Mail Settings If you want the camera to send emails when motion haen detectes bed, here Mail will need to be configured. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 49 5----- Save Click Save to take effect 6----- Test Click Test to see if Mail has been successfully configured. Click Test to see if Mail has been successfully configured. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 50: Ftp Settings

    8) The server does not support the authentication mode used by the device 4.3.8 FTP Settings If you want to upload record images to your FTP server，you can set FTP Settings. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 51 Click Save to take effect. Click Test to see if FTP has been successfully configured. 4.3.9 P2P (For FI9853EP and FI9851P) Access the camera by smart phone (Android or iOS operating system) First of all, you need to open the P2P function of the camera at “Settings-->Network-->P2P.”...

  • Page 52: Video

    Figure 4.46 Search and install Foscam Viewer on Google Play and App Store for for Android and iOS devices. If you want to know more details of the iOS APP or Android APP, see the iOS App User Manual or Android App User Manual.

  • Page 53: On Screen Display

    Display Camera Name: There are two options: Yes or NO. Select Yes and you can see the device name on the video. 4.4.3 Privacy Zone This page is used to add privacy zone on the video. Figure 4.49 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 54 Click OK button and return to the Privacy Zone page, click Save to take effect. Back to the surveillance window, you can see the privacy area as the following picture: Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 55: Snapshot Settings

    You can set the period of time during which the infrared lamp is turned off to prevent your baby from being influenced during sleep. You can also turn off the infrared lamp on the video preview page at any time. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 56: Alarm

    4.5 Alarm Motion Detection IP Camera supports Motion Detection Alarm, when the motion has been detected, it will send emails or upload images to FTP. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 57 There are three alarm indicators: A Ring If the camera has connected with a speaker or other audio output device, if you select Ring, when the motion Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 58 Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will alarm. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 59 Figure 4.58 ③ Press the left mouse and drag it on the time boxes, you can select the serial area, Figure 4.59 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 60: Record

    4.6.2 Local Alarm Recording On this page you can enable local alarm record, and select the local alarm record time. Figure 4.61 4.6.3 Alarm Recording Figure 4.62 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 61: Firewall

    This section explains how to control the access permission by checking the client PC’s IP addresses. It is composed of the following columns: Block access from these IP addresses and Only allow access from these IP addresses. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 62: System

    4.8.2 System Upgrade Click “Download the latest firmware”, you will see the following screen. And click “save” to save the firmware on your computer locally. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 63 Click Browse, choose the correct bin file and then click System upgrade. Don’t shut down the power during upgrade. After upgrading, you can see the upgrade result. Figure 4.67 Upgrade Firmware by IP Camera Tool Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 64 If not, please download the firmware again until the sizes are the same. Your camera will not function correctly if a corrupt .bin file is used. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 65: Patch Installation

    Click Factory Reset button and all parameters will return to factory settings if selected. Figure 4.71 4.8.5 Reboot Click Reboot to reboot the camera. This is similar to unplugging the power to the camera. Figure 4.72 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 66: Appendix

    If abnormal, check the network connections. 5.1.1 Install the add-on of Firefox browser, Google Chrome and IE Chrome. Figure 5.1 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 67 Figure 5.2 Figure 5.3 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 68 Figure 5.4 Figure 5.5 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 69 Figure 5.6 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 70 5.1.2 Uninstall the add-on of Firefox browser, Google Chrome and IE Chrome. Figure 5.7 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 71: I Have Forgotten The Administrator Password

    When you use Windows7 or Vista, you may be not able to do manually record or change the record path because of the security settings of computer. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 72: No Pictures Problems

    “Enable”, The ActiveX programs read by the computer will be stored. As follows: Enable: Download unsigned ActiveX controls Enable: Initialize and script ActiveX controls not marked as safe Enable: Run ActiveX controls and plug-ins Figure 5.10 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 73: Upnp Always Failed

    DDNS name and port number. Use the DDNS domain name not the camera’s LAN IP. (For more details see: How to add cameras in WAN) Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 74: Default Parameters

    Motion Detection Alarm via E-Mail, upload alarm snapshot to FTP Other Privacy Block Set privacy area manually Features User Accounts Three levels user role Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 75 With 1 Infrared Lamp Array, Night Vision Range up to 20m Ethernet One 10/100Mbps RJ45 port Network Network Protocol IP、TCP、UDP、HTTP、HTTPS、SMTP、FTP、DHCP、 DDNS、UPnP、RTSP、ONVIF Operating System Microsoft Windows 2000/XP, Vista, 7,8; Mac OS Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 76 Infrared mode Automatic or manual Night visibility With 13pcs IR-LEDs, Night Vision Range up to 10m Ethernet One 10/100Mbps RJ45 port Network Wireless Standard IEEE802.11b/g/n Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 77: Ce & Fcc

    4. This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 78: Warranty

    No warranty service is provided unless the product is returned to an authorized return center in the region where the product was first shipped by FOSCAM or to the point-of-purchase, which may have regional specific warranty implications.
  • Page 79  Normal wear and tear. Return Procedures  Please read FOSCAM warranty policy & policy of your reseller first before sending items back to point-of-purchase. Customer must first contact point-of-purchase to obtain a Return Merchandise Authorization (RMA)  number before returning the product. If the product you received is suspected to be defective and the product warranty has not expired, The RMA number will allow your reseller to track your return much easier and help them expedite processing your request.
  • Page 80 FOSCAM, shall be the repair or replacement of defective parts. If FOSCAM lists a product on its website specification in error or that is no longer available for any reason, FOSCAM reserves the right to explain it without incurring any liability.

  • Page 81: Obtaining Technical Support

    User’s Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, please contact our service department: tech@foscam.com.

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