Foscam Synology DS218play User Manual

Foscam Synology DS218play User Manual

Hd poe ip camera

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User
Manual
User
Manual
HD PoE IP Camera
Model: FI9853EP
V1.9.8

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Summary of Contents for Foscam Synology DS218play

  • Page 1 User Manual User Manual HD PoE IP Camera Model: FI9853EP V1.9.8...
  • Page 2: Table Of Contents

    Table of Contents Security Warning................................... 1 1 Overviews................................... 1 1.1 Key Features................................1 1.2 PoE (Power over Ethernet)..........................2 1.3 Read before Use..............................2 1.4 Packing Contents..............................2 1.5 Physical Description.............................. 3 1.6 Hardware Installation.............................4 1.7 Instructions for outdoor installation........................5 2 Accessing the Network Camera............................6 2.1 Access the Camera in LAN..........................
  • Page 3: Security Warning

    Controlling the IP camera and managing images are simplified by using the provided web interface across the network. FOSCAM provides Phone apps for Android and iPhone users, please search Foscam app named Foscam Viewer on app Store or Google Play, then you can view your camera directly as a computer.
  • Page 4: Poe (Power Over Ethernet)

     Supports multiple network protocols: HTTP / HTTPS / RTSP / TCP / IP / UDP / FTP / DHCP / DDNS / UPNP / ONVIF  Providing Central Management Software to manage or monitor multi-camera 1.2 PoE (Power over Ethernet) The Network Camera is PoE-compliant, allowing transmission of power and data via a single Ethernet cable.
  • Page 5: Physical Description

    1.5 Physical Description 1.5.1 Front Panel 1 Infrared Lamp Array 2 LENS: CMOS sensor with fixed focus lens 3 Induction IC 1.5.2 Interface 1 Power Interface Connect the external power adapter, request for 12V/1A power. 2 LAN 10/100M adaptive Ethernet interface. Through this interface, IP camera can be connected with various network devices, such as hub, router, etc.
  • Page 6: Hardware Installation

    There are two labels located at the bottom of the camera; this is an important feature of original Foscam cameras. If your camera does not have labels, it may be a clone. Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services.
  • Page 7: Instructions For Outdoor Installation

    1.7 Instructions for outdoor installation The cable of an outdoor camera should, from the position where the cable is divided into several cables, be fitted dry. Install the cable into a waterproof junction box (1) or bring the cable indoors (2).
  • Page 8: Accessing The Network Camera

    2 Accessing the Network Camera This chapter explains how to access the network camera through web browsers and RTSP players. 2.1 Access the Camera in LAN This camera support HTTP and HTTPS protocols, so here will allow you to use HTTP and HTTPS port No. (1) Http:// LAN IP + Http Port No.
  • Page 9: Access The Camera In Wan

    2.2 Access the Camera in WAN 2.2.1 Static IP Addresses Users who have static IP addresses do not need to set DDNS service settings for remote access. When you have finished connecting the camera using the LAN IP address and port forwarding, you can access the camera directly from the Internet using the WAN IP address and port number.
  • Page 10 2.2.2 Remote Access If you want to access your camera by web browser outside of your LAN, you need to configure following configurations. 1. Choose Settings on the top of the camera web page, then go to the Network > IP Configuration section on the left side of the screen, then uncheck the Obtain IP DHCP.
  • Page 11 4. If the UPnP of the router has been enable, you do not need to perform following steps. Otherwise, you need to select one of the following methods to configure port forwarding on your router. For these steps, we will be using the TP-LINK brand wireless router as an example.
  • Page 12: Using The Vlc Player

    Input the port and IP address of your camera and click Save. Here you have finished the Port Forwarding setup. 5. Now you can access your IP camera by https://domain name: HTTPS port via the Internet. 2.3 Using the VLC Player This camera supports RTSP streaming, here you can view the camera using VLC player.
  • Page 13 1.rtsp://admin:123@192.168.1.11:88/videoMain 2.rtsp:// @192.168.1.11:88/videoMain 3.rtsp://:123@192.168.1.11:88/videoMain 4.rtsp://admin@192.168.1.11:88/videoMain Open the VLC, and go to Media Open Network Stream option, then enter the URL into VLC. Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview.
  • Page 14 If you cannot play the video in the VLC player, please check the port mapping. NOTE: If you modify the camera's username or password, you had better reboot the camera, or else the new username and password cannot take effect when you enter the authentication in the VLC.
  • Page 15: Surveillance Software Gui

    3 Surveillance Software GUI Please refer to the Quick Setup Guide if you install the camera at first time. After finishing quick installation, you can take time to learn the operation of the software. 3.1 Login Window Section1 Enter the Username and password The default administrator username is admin with no password, please reset the password at first using and prevent unauthorized users login the camera (read chapter 3.2.4 about how to change).
  • Page 16: Setup Wizard

    3.2 Setup Wizard After logging in for the first time, you will go to "Setup Wizard" automatically. Here you can set the basic parameters of camera, such as camera name, camera time, IP configuration. Country: Select the country. Device Name: You could give name for your camera. System Time: Select the time zone you need to set the date, time,format and so on.
  • Page 17 IP: Set IP address of the camera. You could choose to obtain an IP automatically or set the IP address according to your needs.
  • Page 18: Surveillance Window

    3.3 Surveillance Window Section1 FOSCAM Logo / LiveVideo / Settings buttons : FOSCAM LOGO : Path to surveillance window. Click this button and back to the surveillance window : Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel and do advanced settings.
  • Page 19 The default stream supports multiple modes, For example: HD Mode / 720P / 30fps / 2M meanings: Stream type / Resolution / Maximum frame rate/ Bit rate. (Different models support different specific mode. ) 1) Stream type : It is used to identify the stream type. 2) 720P / VGA There are two resolutions, the bigger one is 720P, and the smaller one (VGA) is 640x480 pixels.
  • Page 20 Section6 If you have added time and camera name in the video, you can see it in the live window. Go to Settings > Basic Settings > Camera name panel, and you can change another device name. The default device name is anonymous. Go to Settings >...
  • Page 21 Full Screen: Select it and Click it to make full-screen, press ESC and exit full-screen. Zoom Up / Down: Click it and the live view will be digital zoomed up, then click Zoom Down and the live view back to original size. NOTE This camera don't support Pan / Tilt function, so here cannot allow to use Screen PTZ.
  • Page 22: Advanced Camera Settings

    4 Advanced Camera Settings Click the button Settings, goes to Administrator Control Panel to make advanced camera settings. 4.1 Status Status contains four columns: Device Information, Device Status, Session Status and Log, it will show you various information about your camera. 4.1.1 Device Information Camera Model: The model of the device.
  • Page 23 4.1.3 Session Status Session status will display who and which IP is visiting the camera now. 4.1.4 Log The log record shows who and which IP address accessed or log out the camera.
  • Page 24: Basic Settings

    4.2 Basic Settings This section allows you to configure your Camera Name, Camera Time, Mail, User Accounts and Multi-Camera. 4.2.1 Camera Name Default alias is anonymous. You can define a name for your camera here such as apple. Click Save to save your changes.
  • Page 25 Click Save button and submit your settings. 4.2.3 User Accounts Here you can create users and set privilege, visitor, operator or administrator. The default administrator user accounts are admin with a blank password. How to change the password? Firstly, select the account which you want to change the password, then select Change Password, enter the old password and the new password, lastly click modify to take effect.
  • Page 26 You can see the new added account on the Account list. Delete: Select the account which you want to delete, then click Delete button to take effect. NOTE: The default administrator account cannot be deleted, but you can add other administrator users. How to change the username ? Firstly, select the account which you want to change the username, then select Change Username, enter the new password, lastly click modify to take effect.
  • Page 27 The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window.
  • Page 28 Camera Model: Our Company produces two series cameras: MJPEG and H.264. Here will show you which series the camera belongs to. Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added.
  • Page 29 Add cameras in WAN If you want to view all cameras via the internet(remote computer), you will need to add them using DDNS domain name. Firstly, make sure all of the cameras you added can be accessed through the internet. Login to the first camera using a DDNS domain name and port.
  • Page 30 Use DDNS domain name and port to login Make sure each camera you need add could login with DDNS name and port Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd camera's name, DDNS domain name, port number. Enter user name and password and then choose Add. 1----- The camera model: MJ or H264.
  • Page 31: Network

    Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first camera's DDNS domain name and port to view all the cameras via internet. 4.3 Network This section will allow you to configure your camera's information.
  • Page 32 Changing settings here is the same as using the Equipment Search Tool. It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC. If you don't know the subnet mask, gateway and DNS server, you can check your computer's local area connection as follows: Control Panel--Network Connections--Local Area Connections --Choose Support--Details.
  • Page 33 If you don't know the DNS server, you can use the same settings as the Default Gateway. 4.3.2 DDNS If you need Foscam DDNS, you can apply it on DDNS page. First Enable DDNS, then select “myfoscam.org” from DDNS Server list, click “Get My DDNS Now”.
  • Page 34 If you don’t have a Foscam Cloud account, click “Tap HERE” to register one, then click “Get DDNS”.
  • Page 35 After get DDNS, click “Finish” to go back to DDNS settings. If the network error, you fail to get the DDNS, please try again.
  • Page 36 Once you success get Foscam DDNS, you can follow below step to use. Here take cp4911.myfoscam.org for example. Go to option of DDNS on the Settings > Network panel, you can see the domain name. Now you can use http:// Domain name + HTTP Port to access the camera via internet.
  • Page 37 Step 1 Go to the website www.no-ip.com to create a free hostname Firstly: Login on www.no-ip.com and click No-IP Free to register. Please register an account step by step according to instructions on www.no-ip.com After registration, please login your email which used to register. You will receive an email from website, please click the link to activate your ACCOUNT as indicated in email.
  • Page 38 NOTE If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect. Do port forwarding within the router Example: The camera's LAN IP address is http://192.168.8.100:2000...
  • Page 39 Secondly, Create a new column by LAN IP address & HTTP Port No. of the camera within the router showed as below. Fill the Media Port no. of the Assign a name camera on the column of as you like External Port and Internal Port.
  • Page 40 The camera's software will be configured for port forwarding. There may be issues with your routers security settings, and sometimes may error. We recommend you configure port forwarding manually on your router. 4.3.4 Port This camera supports HTTP Port / HTTPS Port/ ONVIF Port. HTTP Port is used to access the camera remotely.
  • Page 41 Modify the Http Port. Enter the User name and Password, click OK. Step 2: Enter the username and password of the Administrator (default username is admin with a blank password), and click OK to apply changes. Step 3: Wait around 10 seconds, you'll see that the camera's LAN IP address has changed. In our example it was changed to 2000, so we see http://192.168.8.102:2000 in Equipment Search Tool.
  • Page 42 1----- SMTP Server/ Port /Transport Layer Security Enter SMTP server for sender. SMTP port is usually set as 25. Some SMTP servers have their own port, such as 587 or 465, and Transport Layer Security usually is None. If you use Gmail, Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587, which port you choose should be decided by which Transport Layer Security you select.
  • Page 43 If the test success, you can see the Success behind the Test, at the same time the receivers will receive a test mail. If the test fails with one of the following errors after clicking Test, verify that the information you entered is correct and again select Test .
  • Page 44 Figure a Figure b FTP server: If your FTP server is located on the LAN, you can set as Figure a. If you have an FTP server which you can access on the internet, you can set as Figure b. Port: Default is port 21.
  • Page 45: Video

    4.3.8 Onvif On this page, you can enable the Onvif port and RTSP port. ONVIF( Open Network Video Interface Forum) is a standard for talking to Network Camera Devices and other similar security hardware. ONVIF port: By default, the ONVIF port is set to 888. Also, they can be assigned with another port number between 1 and 65535(except 0 and 65534).
  • Page 46 Enhanced Night video Definition: The camera will automatically drop the frame to extend the recording time in the night. Stream type: There are four types to identify different streams you have set. Resolution: The camera supports two types: 720P, VGA. The higher the resolution is, the clearer video will become.
  • Page 47 Display Timestamp: There are two options: Yes or NO. Select Yes and you can see the system date on the video, Display Camera Name: There are two options: Yes or NO. Select Yes and you can see the device name on the video.
  • Page 48: Detector

    Click the week day words, the corresponding column will be selected. For example, click TUE, the all column of TUE turns to red, that means during Tuesday whole day, the camera will capture.  Press the left mouse and drag it on the time boxes, you can select the serial area, 4 Click Save button to take effect.
  • Page 49 1 Enable Motion Detection 2 Sensitivity---- It supports three modes: Low, Middle and High. The higher the sensitivity, the camera will be more easily alarmed. Select one motion sensitivity. 3 Trigger interval--- The interval time between two motion detections. Here supports 5s/6s/7s/8s/9s/10s/11s/12s/13s/14s/15s.
  • Page 50 6 Alarm Schedule Alarm anytime when motion is detected Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will alarm. Click this button and select all time range. Specify an alarm schedule Click the week day words, the corresponding column will be selected.
  • Page 51: Record

    Press the left mouse and drag it on the time boxes, you can select the serial area, 7 Click Save button to take effect. When the motion is detected during the detection time in the detection area, the camera will alarm and adopt the corresponding alarm indicators. NOTE: You must set the detection area and detection schedule, or else there is no alarm anywhere and anytime.
  • Page 52 4.6.2 Alarm Recording On this page you can configure the alarm recording time and pre-recorded time. 4.6.3 Local Alarm Recording On this page you can enable local alarm record, and select the local alarm record time. 4.6.4 Schedule Recording On the page you can configure the schedule record. Note: Schedule Recording only supports FTP server.
  • Page 53: Firewall

    4.7 Firewall This section explains how to control the access permission by checking the client PC's IP addresses. It is composed of the following columns: Block access from these IP addresses and Only allow access from these IP addresses. Enable firewall, If you select Only allow access from these IP addresses and fill in 8 IP addresses at most, only those clients whose IP addresses listed in the Only allow access from these IP addresses can access the Network Camera.
  • Page 54 4.8.2 System Upgrade Click Download the Latest Firmware, you will see the following screen. And click Save to save the firmware on your computer locally. Your current firmware version will be displayed on your screen. You may go to the Status > Device Information page to check for the latest firmware versions available.
  • Page 55 CAUTION: We recommend that you regularly update your camera to the latest available software and firmware versions to help ensure the best experience for your camera. NOTE 1) Please ensure you have download the correct firmware package for your camera before upgrading. Read the upgrade documentation (readme.txt file) in the upgrade package before you upgrade.
  • Page 56 4.8.4 Factory Reset Click Factory Reset button and all parameters will return to factory settings if selected. 4.8.5 Reboot Click Reboot to reboot the camera. This is similar to unplugging the power to the camera.
  • Page 57: Appendix

    5 Appendix 5.1 Frequently Asked Questions NOTE: Any questions you would meet, please check Network connections firstly. Check the working status revealed by the indicators on the network server, hub, and exchange. If abnormal, check the network connections. 5.1.1 Equipment search tool cannot find the camera After power on camera and connect it to router by Ethernet cable, open Equipment Search Tool it cannot find any camera IP address.
  • Page 58 5.1.2 Install plugin for Internet Explore Suggest use IE browser to log in the camera and install the plugin for the first time, then you can use it on other browser as well. Just remember to allow the plugin to run. See below for steps to install plugin via IE browser. Step 1: User IE browser to log in the camera for the first time, it will prompt to ask your install the plugin on the bottom of IE browser.
  • Page 59 Please click it to download plugin and follow wizard to install. See this link for help if after installed plugin but still cannot login camera: http://www.foscam.com/faqs/view.html?id=14 5.1.3 Unable to connect to router wirelessly After setup wireless configuration, and input the wireless password correctly, save the settings. Normally, after you disconnect the Ethernet cable, wait for few minutes camera will show up again in Equipment Search Tool (or show up in router’s DHCP client list/LAN list) with a new IP address.
  • Page 60 If not, please follow below steps to help camera connect wirelessly. Step1: Please make sure wireless signal is strong enough to connect with. (1) Make sure the camera antenna is fixed well; (2) Best to keep the distance between the camera and router in 2~3 meters while setup; (3) There’s no interference or obstacles from house appliance or walls;...
  • Page 61 port for you. Go to camera Status > Device Status menu, and you can check if camera’s DDNS is successful. For the case DDNS shows failed, please follow below tips to help it synchronize: (1) Change DNS server to 8.8.8.8. Please login camera’s web-page, and go to the IP configuration (For HD cameras) or basic network settings (For SD cameras) menu to make the change.
  • Page 62 Note: (1) Please make sure that your sender email supports SMTP; (2) Please click on Save before you click on Test; (3) Make sure the test result is success. (4) After succeed, you will receive a test email in the mailbox of Sender. Step 2: Setup the Motion Alarm Settings Please go to Settings >...
  • Page 63: Default Parameters

    5.1.9 Camera is added by others When use myfoscam.com cloud or Foscam app, one camera can only be added to one account at the same time. To solve error “This camera has already been added by another account” when add camera to Foscam app or cloud, please send a clear photo of camera’s model sticker to Foscam support email...
  • Page 64: Specification

    Gateway: obtain dynamically DDNS: Embedded FOSCAM domain name Username and password Default admin username: admin with a blank password 5.3 Specification ITEMS FI9853EP Sensor High Definition Color CMOS Sensor Image Sensor Display Resolution 1280 * 720 (1.0M Pixels) Min. Illumination...
  • Page 65: Ce & Fcc

    Net Weight 560g /1.2lb Operating Temperature -20ºC ~ 60ºC (-ºF ~ 140ºF) Operating Humidity 10% ~ 80% non-condensing Environment Storage Temperature -20ºC ~ 60ºC (-4ºF ~ 140ºC) Storage Humidity 0% ~ 90% non-condensing Certification CE, FCC, RoHS Attention: Power adapter should be used between -20ºC ~ 40ºC, and 20% ~ 90% relative humidity. 5.4 CE &...
  • Page 66: Warranty

    No warranty service is provided unless the product is returned to an authorized return center in the region where the product was first shipped by FOSCAM or to the point-of-purchase, which may have regional specific warranty implications.
  • Page 67 Repair Service Out Of Warranty FOSCAM provide extra repair service for product that out of warranty, it is chargeable. The total fee  contains device cost and service fee. Device cost (including accessories) is the standard uniform price provide by FOSCAM.
  • Page 68: Statement

    FOSCAM, shall be the repair or replacement of defective parts. If FOSCAM lists a product on its website specification in error or that is no longer available for any reason, FOSCAM reserves the right to explain it without incurring any liability.
  • Page 69: Obtaining Technical Support

    User's Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, please contact our service department: support@foscam.com.

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