Checklist Before Svc Calls - Samsung SR8980 User Manual

Troubleshooting

CHECKLIST BEFORE SVC CALLS

Symptom
Robot vacuum does
not operate at all
before cleaning.
Robot vacuum
stopped operating
while cleaning.
The suction power is
weak while cleaning.
54_ troubleshooting
Checklist
• Is the dust bin assembled?
• Is the Power Switch turned on?
• Is cleaning mode
panel turned on?
• Is the battery level flashing only
one level and is 'Lo' displayed in
the display panel?
• Robot vacuum will not operate
when the battery in the remote
control is depleted.
• Is the battery level flashing only
one level and is 'Lo' displayed in
the display panel?
• Has the Robot vacuum become
hooked on wires on the floor?
• Is the Robot vacuum stuck to
the floor where there is a height
difference?
- The driving wheel is lifted.
• Is there a thin towel (cloth)
wrapped around the driving wheel?
• Is the Robot vacuum stuck on the
doorsill?
• Check whether the dust bin is full
of dust.
• Check whether the suction inlet is
clogged by foreign substances.
• Check whether the filter is clogged. • Clean the filter well.
• Install the dust bin.
• Turn on the Power Switch.
• Press the
in the display
(To turn it off, press and hold the
longer.)
• Lift up the Robot vacuum, and
manually dock the Robot vacuum
onto the Charger (Station) to
charge it.
• Replace the batteries in the remote
control. (AAA type)
• Lift up the Robot vacuum,
manually dock the robot onto the
Charger (Station) to charge it.
• Turn off the Power Switch and
remove the wires.
• Turn off the Power Switch and
move the Robot Vacuum vacuum
to another place to clean.
• Turn off the Power Switch and
remove the thin towel.
• Turn off the Power Switch and
move the Robot vacuum to
another place to clean.
• Stop the Robot vacuum and
empty the dust bin.
• Turn off the Power Switch and
remove the foreign substances on
the suction inlet.
Measure to Take
button.
button down for 3 seconds or