Troubleshooting; Checklist Before Svc Calls - Samsung SR8850 User Manual

Troubleshooting

CHECKLIST BEFORE SVC CALLS

SYMPTOM
Robotic vacuum
cleaner does not
operate at all
before
cleaning.
Robotic vacuum
cleaner stopped
operating while
cleaning.
The suction
power is weak
while cleaning.
CHECKLIST
• Is the dust bin assembled?
• Is the Power Switch
turned on?
Is cleaning mode (
•
display panel turned on?
• Is the battery level flashing
only one level and is 'LO'
displayed in the display panel?
•
Robotic vacuum cleaner will not
operate when the battery in the
remote control is depleted.
• Is the battery level flashing only
one level and is 'LO' displayed in
the display panel?
• Has the robotic vacuum cleaner
become hooked on wires on the
floor?
• Is the robotic vacuum cleaner
stuck to the floor where there is a
height difference?
- The driving wheel is lifted.
• Is there a thin towel (cloth)
wrapped around the driving
wheel?
• Is the robotic vacuum cleaner
stuck on the doorsill?
• Check whether the dust bin
is full of dust.
• Check whether the suction
inlet is clogged by foreign
substances.
•
Check whether the filter is
clogged.
MEASURE TO TAKE
• Install the dust bin.
• Turn on the Power Switch.
) in the
•
Press the (
off, press and hold the (
down for 3 seconds or longer.)
• Lift up the robotic vacuum
cleaner, and manually dock the
robotic vacuum onto the charger
to charge it.
•
Replace the batteries in the
remote control. (AAA type)
• Lift up the robotic vacuum
cleaner, manually dock the
robotic onto
the charger to charge it.
• Turn off the Power Switch and
remove the wires.
• Turn off the Power Switch and
move the cleaning robotic
vacuum to another place to
clean.
• Turn off the Power Switch and
remove the thin towel.
• Turn off the Power Switch and
move the robotic vacuum cleaner
to another place to clean.
• Stop the robotic vacuum cleaner
and empty the dust bin.
• Turn off the Power Switch and
remove the foreign substances
on the suction inlet.
•
Clean the filter well.
) button. (To turn it
) button
Troubleshooting _43