Troubleshooting; Checklist Before Svc Calls - Samsung SR8824 User Manual

Troubleshooting

CHECKLIST BEFORE SVC CALLS

SYMPTOM
Robotic vacuum
cleaner does not
operate at all
before
cleaning.
Robotic vacuum
cleaner stopped
operating while
cleaning.
The suction
power is weak
while cleaning.
Robotic vacuum
cleaner cannot
fi nd the charger.
36_ Troubleshooting
CHECKLIST
• Is the dust bin assembled?
•
Is the Power Switch turned on?
Is cleaning mode (
•
display panel turned on?
• Is the battery level fl ashing only
one level and is 'LO' displayed in
the display panel?
•
Is the battery level fl ashing only
one level and is 'LO' displayed in
the display panel?
• Has the robotic vacuum cleaner
become hooked on wires on the
fl oor?
•
Is the robotic vacuum cleaner
stuck to the fl oor where there is a
height difference?
- The driving wheel is lifted.
• Is there a thin towel (cloth)
wrapped around the driving
wheel?
•
Is the robotic vacuum cleaner
stuck on the doorsill?
• Check whether the dust bin
is full of dust.
• Check whether the suction
inlet is clogged by foreign
substances.
• Check whether the Filter is
clogged.
• Check whether the power
plug of the charger is plugged
correctly into the outlet.
• If there are any obstacles within a
range of about 1m in front of the
charger and about 0.5m range to
the left and right of the charger,
you should remove the obstacles.
• If there are any foreign
substances on the change pin,
wipe them off with a dry towel.
MEASURE TO TAKE
• Install the dust bin.
•
Turn on the Power Switch.
) in the
Press the (
•
off, press and hold the (
down for 3 seconds or longer.)
• Lift up the robotic vacuum
cleaner, and manually dock the
robotic vacuum onto the charger
to charge it.
•
Lift up the robotic vacuum
cleaner, manually dock the robotic
onto the charger to charge it.
• Turn off the Power Switch and
remove the wires.
•
Turn off the Power Switch and
move the cleaning robotic
vacuum to another place to clean.
• Turn off the Power Switch and
remove the thin towel.
•
Turn off the Power Switch and
move the robotic vacuum cleaner
to another place to clean.
• Stop the robotic vacuum cleaner
and empty the dust bin.
• Turn off the Power Switch and
remove the foreign substances on
the suction inlet.
• Clean the Filter well.
) button. (To turn it
)button