TurboChef Encore Touch Rapid Service Manual page 79

Check the wiring between the display
UI control board (Phoenix )and the
I/O control board (SAGE). Are all
wires secure and undamaged?
Return to the cook-
ing or off screen.
Insert a USB thumb
drive. Does the
oven detect the USB
drive?
NO YES
Verify the rear air filter
Replace the
is not clogged. Is the air
USB/smart
filter OK?
card reader
and USB
NO
extension
cable.
Clean/
replace the
air filter
Troubleshooting:
f10: Communication failure
Cycle power. Does the F10 reappear
YES
after approxiamately 5 seconds?
NO
YES
Troubleshooting:
f12: firmware Reboot
Go to the Info Screen (page 15). Does
YES
the oven have the latest firmware version?
(Check with TurboChef customer support).
Replace the USB/smart Card Reader and USB
extension cable. If the problem persists, replace
the display assembly, which includes the UI con-
trol board (Phoenix).
YES
Verify the 24 VDC
power supply is in
good working order.
Is the power supply
OK?
Correct wiring.
Replace the I/O control
board (SAGE). If the
problem persists, replace
the display assembly,
which includes the UI
control board (Phoenix).
YES
Replace the power
NO
supply.
NO
Return the oven to service.
Update the firmware
NO
(page 22).
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