TurboChef Encore Touch Rapid Service Manual page 78

52 TROuBLESHOOTInG
Is the blower motor
moving air? Check in
Test Mode - see page
20, section "Control
Blower Speed."
YES
Is the high-limit
thermostat tripped?
Reset and determine
why it tripped – excess
grease buildup, etc.
The reset button is on
the back panel near the
power cord.
YES
NO
NO
YES
Replace the defective
heater(s).
Verify the solid state
relay is not shorted,
across output, or
open due to the 4-pin
connector not being
properly seated.
f9: CC TEMP (Cook Cavity Temperature High)
If this fault frequently occurs,
- Ensure the oven is cleaned daily (see pages 5-6).
- Determine if large amounts of grease-laden food are being cooked, and if
so, recommend smaller portions per cook cycle.
Troubleshooting:
f8: HEAT LOW
Is the oven type set to
"Encore"? (see page 20)
YES
See page 47 to troubleshoot
F1: BLOWER (Blower Running
Status Bad)
Is the top or bottom heater defective? Check
in Test Mode (page 19, section "Top Heater
Test" and "Bottom Heater Test").
YES
Is the solid
state relay
defective or
damaged?
Replace the
solid state
relay.
Troubleshooting:
Set oven type to Encore
NO
and try warming up the
oven again. Does the
fault persist?
Update the
oven firmware
NO
NO
Is the wiring from the solid
state relay to the control
board OK? (See page 64 for
YES
schematic.)
YES
Replace the
I/O control
board (SAGE).
NO
NO
Correct wiring.