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TROUBLESHOOTING
Although the manufacturer has attempted to ensure that your grill will operate properly and satisfactorily, some-
times problems do arise. The following troubleshooting guide lists several possible problems and their probable
cause and solution.
Problem
Burner will not light.
Inadequate grill temperature.
Flames off the burner.
Yellow flames.
Low heat with knob in "High" posi-
tion.
Infrared back burner won't light.
B101525-2-0211
Cause
Gas injector not inserted in venturi tube.
Clogged gas injector.
Obstruction in gas line.
Spider webs in venturi tubes.
Misalignment of collector box and burner.
Out of gas.
Dead battery.
Poor combustion.
Misalignment of venturi tube and gas injec-
tor.
Inadequate gas pressure.
Incorrect orifice/valve setting.
Cold grill.
Misalignment of burner tube and gas injec-
tor.
Poor combustion.
Extreme wind.
Air shutter improperly set.
Spider webs in venturi tubes.
Seasoning salts on burner.
Oil film on burner.
Solution
Realign/engage gas injector with the venturi tube.
Remove gas injector from gas control assembly
and clean.
For propane models, ensure gas valve on cylin-
der is OFF. Remove flexible hose and blow out
any debris.
Clean venturi tubes. See Maintenance Section.
Position electrode properly. Clean collector box.
Refill LP gas cylinder. If natural model, turn on
gas at source.
Replace with AA Alkaline battery.
Adjust air shutter.
Realign/engage gas injector with the venturi tube.
Contact gas supplier for assistance.
Refer to gas conversion instructions in this
manual.
Preheat grill at least 5 minutes on HI with the grill
lid open.
Realign/engage gas injector with the burner tube.
Adjust air shutter.
Turn or shield grill.
Open air shutter.
Clean venturi tubes. See Maintenance Section.
Clean by washing burner with mild detergent.
Allow burner to operate on HI for 10-15 minutes.
Check for proper gas supply and pressure.
Pre-heat grill for a full 15 minutes.
If using L.P. gas, check for empty tank.
Check for kinks in supply line.
If only one burner appears low, clean burner,
clearing ports of any obstructions.
Check the burner inlet for obstructions.
Grill may be in a dusty area. Move to a less dusty
area if possible.
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