Cannot Sign In To Personal Directory - Cisco 7821 User Manual

Cannot Sign In to Personal Directory

Solution
Try calling back again.
Cannot Sign In to Personal Directory
Problem
You are unable to sign in to your personal directory.
Possible Cause
• You are using your password to sign in, not your personal identification number (PIN).
• Your PIN needs to be reset.
Solution
• Use your PIN, not your password.
• Contact your system administrator.
No Caller ID on Remote Hold
Problem
You have a shared line on your Cisco IP Phone 7821 and cannot see the caller ID when the remote line is on
hold.
This is applicable to the Cisco IP Phone 7821 only.
Note
Possible Cause
This works as designed.
Solution
None.
Cannot Access Self Care Portal
Problem
You are unable to access your Self Care Portal.
Cisco IP Phone 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP)
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Troubleshooting