Respond To Call Waiting Notification - Cisco 7821 User Manual

Respond to Call Waiting Notification

• The headset is connected to the phone and the headset icon appears on the phone screen.
Otherwise, calls ring normally and you manually answer them.
If the headset icon appears on the phone screen, you can use the Headset button to place and end calls. Your
administrator sets the headset as the default audio path for Auto Answer.
To have incoming calls autoanswered with the speakerphone, keep the handset in the cradle and unplug the
headset from the phone. Otherwise, calls ring normally and you must manually answer them.
Procedure
Step 1 When your phone is set up to autoanswer calls using your headset,
a) To answer calls automatically with a headset, prepare your phone in the following way:
b)
To end or make calls, use the Headset button
c)
If you do not want calls to automatically answer on your headset, press the speakerphone button twice
to turn off the headset and use the speakerphone to make and answer calls.
Step 2
When your phone is set up to autoanswer calls using the speakerphone,
a) To answer calls automatically on the speakerphone, prepare your phone in the following way:
b) If you do not want calls to answer automatically on your speakerphone, contact your system administrator.
Respond to Call Waiting Notification
This feature is applicable only if your phone supports multiple lines. For more information, contact your
system administrator.
Procedure
Step 1 Perform one of the following actions to answer a waiting call:
• Press the line button to answer an incoming call (in case of one incoming call) or to list all incoming
Cisco IP Phone 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP)
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• Ensure that your headset is connected to the phone.
• Ensure that the headset icon is present in the left hand side of the screen.
When you get a call, the call answers automatically and you interact with the caller using the headset.
• Ensure that there is no headset icon present in the left hand side of the screen.
• Leave the handset in the cradle.
When you get a call, the call answers automatically and you interact with the caller using the
speakerphone.
calls (in case of more than one incoming call).
Basic Operations