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WPS-365-BUL-A Installation Manual
TROUBLESHOOTING
If you have trouble operating the camera, first refer to the following guidelines.
If the problem persists, contact Technical Support at (866) 838-5052.
Nothing appears on the display:
• Check if the power for the camera and the monitor is ON.
• Check if the VIDEO cable is connected to the camera BNC video output jack.
• Check if the VIDEO cable is connected to the monitor VIDEO input jack.
Image appears dim on the display:
• Check the monitor contrast setting.
• Check the monitor brightness setting.
• Check the lens. If necessary, clean with a soft, clean eyeglass cloth.
• Check if the camera is facing toward a bright light. If so, change the camera
position.
• If a device exists between the camera and screen, confirm the signal accepted by
the screen is strong enough – 75 Ohm.
Image appears blurry on the display:
• Check the focus of the lens.
• Check the lens. If necessary, clean with a soft, clean eyeglass cloth.
The camera is not working properly and the camera housing is hot:
• Check if camera is connected to the correct power source.
Condensation Appears on Camera Lens Cover:
• Change the desiccant pack inside the camera housing.
Camera Power Cycles Intermittently:
• Check voltage at camera for proper voltage level.
• Connect camera locally with a different power supply to test.
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