Highlights
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Use Green phone (Soft Key) (Green key to the right of number) to make all calls
(Prevents approx. 5 Second Delay)
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Soft Keys & Dynamic Labels (change as you progress through a call)
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Call Forward — Activate: Use Dialing Code *72 + Extension or 10-Digit number + "Send" (soft key)
Call Forward — De-Activate: Use *73 + "Send" (soft key) to Deactivate
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(Not available to premium seats please use CommPortal)
Make Outbound Call
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Pick Up receiver and dial Extension or 10-Digit Number. Use Green phone (Soft Key) (Green key to the right
of number) to make all calls (Prevents approx. 5 Second Delay)
Enter Extension or 10-Digit Number + Green phone (Soft Key) (Green key to the right of number)
•
•
Enter Extension or 10-Digit Number + Speaker phone Hard Key (Call will be placed on speaker phone)
Enter Extension or 10-Digit Number + Headset Hard Key (Call will be placed on Headset if installed)
•
•
"Redial" (Soft Key): To call previous number(s) dialed
Answering Incoming Call
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Pick up receiver
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Press "Answer" (Soft Key) (answers call on speaker phone)
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"Silence" (Soft Key) (Ends audio alerting)
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Use Speaker Key or Headset Key (if using compatible headset)
Handling Multiple Calls:
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When 2nd call comes in, touch Green Answer button.
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After 4 rings screen will show both existing call and ringing call.
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Touch incoming call to highlight 2nd call.
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Press the "Answer" (Soft Key) which will place 1st caller on automatic hold.
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You are now connected to 2nd caller.
To Resume 1st Call:
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Touch to highlight the call you wish to resume
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Press "Resume" (Soft Key)
Group Call Pickup Dialing Code
(Pick up another handset that is ringing within designated call group)
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Enter *11 + "Dial" (soft key) (Remember, the BG Administrator must establish the pick-up group prior in order
to be able to use this function)
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Press "Hold" (soft key)to place Caller on Hold
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"Hold" appears to the left of call that is held on LCD screen
•
Press "Resume" (soft key) to Take Caller O of Hold
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