Polycom VVX 500 Series Quick Reference Manual

Placing a Call
1. Pick up handset
2. Or press Speaker button
3. Or press Headset
button
4. Or tap New Call soft key
5. Enter the number
6. Wait 3 seconds or tap soft key
Ignoring an Incoming Call
1. Tap Ignore soft key while phone is ringing
2. Audible ringing ceases
3. Answer phone call prior to call being sent to
voicemail
Forwarding an Incoming Call
1. Tap Forward soft key while phone is ringing
2. Enter phone number or extension to forward
incoming call to
3. Tap Forward soft key
Polycom VVX 500/600 Series Quick Reference Guide
Answering a Call
1. Pick up handset
2. Or press Speaker
3. Or press Headset
4. Complete call
5. Hang up headset
6. Or press Speaker
7. Or press Headset
Transfer a Call Attended
1. Answer phone call
2. Notify caller of transfer
3. Tap Transfer soft key
4. Enter number or extension to transfer call to
5. Tap soft key or wait 3 seconds
6. Wait for answer
7. Announce caller
8. Tap Transfer soft key
Forwarding an Extension
1. Tap Forward soft key from lines view
2. Select appropriate forwarding option
a. Always
b. No Answer
c. Busy
3. Enter number
4. Tap Enable soft key
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1. Tap Reject soft key while phone is ringing
2. Call is sent to voicemail immediately
button
button
button
button
1. Answer phone call
2. Notify caller of transfer
3. Tap Transfer soft key
4. Tap Blind
5. Enter number or extension to transfer call to
1. Press Home
2. Tap Directories
3. Tap Search
4. Enter search criteria
5. Tap Search
Rejecting an Incoming Call
Transfer a Call Unattended
soft key
Searching the Directory
button on phone
icon
icon
icon