Polycom VVX500 Series Reference Manual

TelNet OfficeEdge℠ Complete
Reference Guide
IP Phone/Calling Features • Voicemail
Dialing
To dial phone number or extension
Lift handset and dial number, (OR, with handset on-hook,
dial number and tap or press Speakerphone button
). For:
•
Local call – dial the 7-digit local number
•
Long distance – dial the 10-digit phone number
(area code + local number)
•
International – dial 011 + country code + city code
+ number
•
Internal extension – dial the 4-digit extension
To Speed Dial – (requires set up)
#
1) Press 1-digit code, or
the number you want to dial.
2) Then lift handset, press Speakerphone button or tap
.
Note: If authorization codes are assigned to your phone,
you may be prompted to enter a code to complete the call.
Phone Guide
Polycom VVX500 Series IP phones
Main Keys
Home Headset
Mute Speakerphone
NOTE: Be sure to use a surge protector with your phone.
About the Touchscreen
•
Tap to select and highlight screen items.
•
To scroll, touch the screen, and swipe your finger up,
down, right, or left.
•
To go back to a previous screen, tap Back.
R38-500 Series v2.2
| Polycom VVX500 Series IP Phone
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plus 2-digit code assigned to
.
Your Phone Calling Features

Phone Views

Your phone has four main Views: Home, Calls, Active Call,
and Lines View (the default).
To change Views:
•
For Home View, press
•
Press again to display Lines, Calls, or Active Call View.
•
To switch between Lines, Calls or Active Call View,
swipe the screen left or right.
Note: If your phone is idle, you can access Home and
Lines view. If your phone has multiple calls, or one held
call, you can access Home, Lines and Calls view.

Home View

Home View displays icons you can tap to access phone
functions.
•
Touch and hold to display fewer icons. Touch and
hold or swipe the screen to display more icons.
•
From Home View, tap the phone line to display your
phone Lines, monitored Lines (if BLF Keys are enabled),
and Favorites (Speed Dial Keys). These contacts you can
dial by tapping their name. To go back, tap Close.

Lines View

Lines View displays your phone Lines, monitored Lines (if
enabled), Favorites, and soft keys.
If your phone is idle, you can:
•
Tap the phone line to access the dialer.
•
Tap a monitored Line or Favorite to call that number.
A monitored line (BLF Key) will show a flashing green
bar if it is ringing or a solid red bar if it is on a call.
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