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If this happens
System performs slowly
and/or hangs periodically.
The RPX-iii Macintosh computer
starts, but the Splash RPX-iii
Server Software reports that there
is a problem.
Network Connect
T
ROUBLESHOOTING
Try this
• Recheck all cables and connections.
• Reinstall the Splash RPX-iii Server Software (see
• Verify the type, speed, capacity, and installation of the memory DIMMs. For minimum
system requirements, see
• The Splash RPX-iii Server Software requires that several system extension files be present.
If one or more is missing, reinstall the Splash RPX-iii Server Software from the Splash RPX-iii
Server Software DVD.
This section describes some of the issues you may encounter when using Network Connect,
which allows the EFI Splash RPX-iii to access the digital press over the network.
With Network Connect, you can use the features and workflow of the EFI Splash RPX-iii
and the Fiery at the same time.
N
:
Communication between the EFI Splash RPX-iii and the Fiery is optimized for a
OTE
Gigabit Ethernet connection. In the Network Connect configuration, you can achieve
maximum performance by putting the EFI Splash RPX-iii and the Fiery on the same
Gigabit switch. This helps minimize slowdowns due to other traffic on the network.
Checking the dongle
If a message on the EFI Splash RPX-iii indicates that no dongle is attached, do the following:
• Check that a dongle is plugged into the EFI Splash RPX-iii and that the light is on.
• Remove the dongle and plug it in again.
• Quit the EFI Splash RPX-iii and restart it. If the dongle is recognized the second time,
go to the Accounts panel of System preferences and remove the Splash Server from the list
of Login items.
N
:
If the dongle is recognized the second time, but not the first time you start the EFI
OTE
Splash RPX-iii, it may be because the dongle driver has not fully loaded. Removing Splash
Server from the list of Login items gives the dongle driver a chance to complete loading before
the EFI Splash RPX-iii starts.
Getting Started
Getting
Started.
).
7
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Table of Contents
Troubleshooting
