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Troubleshooting
Visit www.da-lite.com to find installation and troubleshooting
tutorials. You will also find a link to Live Chat for interactive
support and you can contact us by email at info@da-lite.com or by
phone at (800) 622-3737 or (574) 267-8101 with any
troubleshooting questions.
Symptom
Screen will not operate
and motor does not hum.
Motor hums.
Incorrect stopping position in
downward direction.
Incorrect stopping position in
upward direction.
Noise.
NOTE: Screen will operate
with a low pitched hum.
Coasting.
Roller displaced from
mounting bracket.
6
Cause
Incorrect line voltage.
Blown fuse.
Tripped circuit breaker.
No power to operating switch
or junction.
Power at junction box
Thermal overload tripped.
Broken wire in the "down" or "up" position.
Defective motor, limit switch or capacitor.
Temporary binding.
Capacitor burned out.
"Down" limit switch out of adjustment.
"Up" limit switch out of adjustment.
Squeaking, rubber end plug rubbing on motor.
Grinding. Foreign object in screen rubbing on roller
or fabric.
Gear noise.
Defective brake.
Pin end slipped out of nylon bearing.
Solution
Verify 115-125V (or 220-240V). If insufficient voltage,
rewire incoming electric line.
Replace fuse.
Reset circuit breaker.
Check above. Tighten all loose wire connections.
Correct any improper connections.
Down Position
Check for power across black and white leads.
Up Position
Check for power across red and white leads.
Let motor cool down for 15 minutes. Try again.
Check for continuity. Cut off old splice and reconnect.
Replace motor assembly. NOTE: Motor is a sealed assembly.
With power "off", turn roller by hand to free binding.
Replace motor assembly.
See installation instructions.
Adjust "up" limit switch. Turn clockwise to expose more fabric.
See installation instructions
Adjust roller to center of case.
Remove foreign object.
Replace motor assembly.
Replace motor assembly.
Remove pin end mounting.
Re-align motor in tube. Re-attach pin end.
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