Toshiba e-STUDIO2820C Service Handbook page 376

[1C72] POP Before SMTP ERROR
Check that both the POP Before SMTP setting and POP3 setting are correct, then perform authenti-
cation again.
[1C80] Internet FAX transmission failure when processing E-mail job received
Reset the "Received InternetFax Forward".
[1C81] Onramp Gateway transmission failure
Reset the mail box.
[1C82] Internet FAX transmission failure when processing FAX job received
Reset the "Received Fax Forward".
[1CC1] Power failure
Check if the power cable is connected properly and it is inserted securely.
Check if the power voltage is unstable.
[ 2 ] RFC related error
[2500] HOST NAME error (RFC: 500) / Destination mail address error (RFC: 500) / Terminal mail
address error (RFC: 500)
[2501] HOST NAME error (RFC: 501) / Destination mail address error (RFC: 501) / Terminal mail
address error (RFC: 501)
Check if the Terminal mail address and Destination mail address are correct.
Check if the mail server is operating properly.
Turn the power OFF and then back ON. Perform the job in error again.
[2503] Destination mail address error (RFC: 503)
[2504] HOST NAME error (RFC: 504)
[2551] Destination mail address error (RFC: 551)
Check if the mail server is operating properly.
Turn the power OFF and then back ON. Perform the job in error again.
If the error still occurs, replace the SYS board.
[2550] Destination mail address error (RFC: 550)
Check the state of the mail box in the mail server.
[2552] Terminal/Destination mail address error (RFC: 552)
Confirm the size on the mail server.
Transmit again in text mode or with lower resolution or divide the document and transmit again.
If the error still occurs, turn the power OFF and then back ON. Perform the job in error again.
[2553] Destination mail address error (RFC: 553)
Check if there is an illegal character in the mail box in the mail server.
e-STUDIO2820C/2830C/3520C/3530C/4520C
ERROR CODE AND TROUBLESHOOTING
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