Moto - Westpac EFTPOS 1 User Manual

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MOTO

Transactions initiated by mail or telephone are known as MOTO (Mail Order or Telephone
Order) transactions. MOTO transactions can on be processed on credit and charge cards. For
more information on how to register as a MOTO merchant, contact the Merchant Helpdesk
Note:
• Until you are registered as a MOTO or eCommerce merchant you must not process MOTO
or eCommerce transactions.
• An authorisation of a MOTO or eCommerce transaction only establishes that the funds
are available in the cardholder's account and that the card has not been reported lost or
stolen.
• It does not guarantee that the person whose name appears on the card is making the
purchase or that the purchase will not be subject to a chargeback.
• You will be liable for all chargebacks on MOTO/eCommerce transactions.
• You must retain all merchant receipts for at least eighteen months from the transaction
date.
Step Terminal Display
1
1. Cash Out
2. Refund
3. MOTO
2
MOTO
1. Telephone Order
2. Mail Order
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Action
On the main menu select "MOTO" on the touch
screen or enter the number of the menu item using
the keypad.
Select the Mail Order or Telephone Order option
and press the touch screen or the key.
EFTPOS 1 USER GUIDE
Step Terminal Display Action
3 Key in the purchase amount, e.g. $45 = 4500.
If a correction is required press the touch screen
or the
MOTO Amount
the
5
Press the touch screen or the
.00
AUD
Accept amount
4 Key in the cardholder's card number.
If a correction is required press the
Once the value is correct press the touch screen or
the
Enter Card
Number
5 Key in the cardholder's card expiry date in MMYY
format.
If a correction is required press the
the value is correct press the touch screen or the
Exp Date
(MMYY):
EFTPOS 1 USER GUIDE
key to remove the last number entered or
key to return to the idle screen.
key to continue.
key.
key.
key, once
key.
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