Avaya 3600 Series Installation Instructions Manual page 48

· DCA Timeout
The phone has detected a fault for which it cannot recover., possible due to a failure to acquire any network.
Action: Restart the phone.
· DHCP Error 1
Action: The wireless phone cannot locate a DHCP server. It will try every 4 seconds until a server is located.
· DHCP Error 2
Action: The wireless phone has not received a response from the server for a request to an IP address. It will retry
until a server is found.
· DHCP Error 3
Action: The server refuses to lease the wireless phone an IP address. It will keep trying.
· DHCP Error 4
Action: The server offered the wireless phone a lease that is too short. The minimum lease time is 10 minutes but
Spectralink recommend at least one hour minimum lease time. The wireless phone will stop trying. Re-configure
the server and power cycle the wireless phone.
· DHCP: Error 5
Failure during WEP key rotation process.
· DHCP Lease Exp
The wireless phone's DHCP lease has expired, and the call (if any) cannot continue. Action: The wireless phone
failed to renew its DHCP lease, either because the DHCP server is not running, or because the configuration has
been changed by the administrator. The wireless phone will attempt to negotiate a new lease, which will either
work, or change to one of the above DHCP errors (1-4).
· DHCP NACK error
A NACK (Negative ACKnowledge)was received from the DHCP server. Action: The DHCP lease currently in use by
the wireless phone is no longer valid, which forces the wireless phone to restart. This problem should resolve itself
on the restart. If it does not, the problem is in the DHCP server.
· DL Not On Sector
The phone software files loaded are incorrect or corrupted. Action: Download the correct phone software and
restart the phone.
· DO NOT POWER OFF
The wireless phone is in a critical section of the software update. Action: None. Do not remove the battery or
attempt to power off the phone while this is displayed. Doing so may require the phone to be returned to Avaya to
be recovered.
· Duplicate IP
The wireless phone has detected another device with its same IP address. Action: If using DHCP, check that the
DHCP server is properly configured to avoid duplicate addresses. If using static IP, check that the wireless phone
was assigned a unique address.
· Erase Failed
Download process failed to erase the memory in the wireless phone. Action: Operation will retry but may
eventually report the error "int. error: 0F" Power cycle the phone.
· Erasing Memory
The wireless phone has determined that a download should occur and is erasing the current software from
memory. Action: None. When the progress bar fills the display line the erase operation is complete.
· Error!...
A fatal software error has occurred. All handset operation is halted and any call is lost. Action: This message
appears during Halt on Error mode. An error message is displayed below Error!. Note the details of the message
and restart the handset.
· Extension Error
Displayed for 5 seconds when all of the IP Offices contacted indicate that they do not recognize the current
extension as valid. Action: The user will be asked to enter a valid extension and password.
· Extension in use
The phone is trying to register with an extension that is already registered on IP Office.
· Files Too Big
The phone software files loaded are incorrect or corrupted. Action: Download the correct phone software and
restart the phone.
· Flash Config Error
The phones internal configuration is corrupt. Action: Select Restore Defaults from the phone Admin menu.
· Incompatible
The switch is rejecting the software version presented by the phone. Action: If this condition persists, contact the
system administrator.
· Initializing...
The wireless phone is performing power on initialization. Action: None. This is information only.
3600 Series Phone Installation
IP Office 15-601082 Issue 06a (21 February 2014)
Page 48