Avaya 3606 Installation And Configuration Manual
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Avaya 3606 Installation And Configuration Manual

Avaya 3606 Installation And Configuration Manual

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Avaya™ 3606 Wireless IP Telephone
Installation and Configuration Guide
555-301-101
Issue 1
Part Number 72-0278-02
Revision A
February 2003

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Summary of Contents for Avaya 3606

  • Page 1 Avaya™ 3606 Wireless IP Telephone Installation and Configuration Guide 555-301-101 Issue 1 Part Number 72-0278-02 Revision A February 2003...
  • Page 2 Your Responsibility for Your Company’s Telecommunications Security The final responsibility for securing both this system and its networked equipment rests with you – an Avaya customer’s system administrator, your telecommunications peers, and your managers. Base the fulfillment of your responsibility on acquired knowledge and resources from a variety of sources including but not limited to: •...

  • Page 3: Table Of Contents

    Contacting Avaya Icons and Conventions 3606 Wireless IP Telephone Overview................6 Quick Start Guide System Diagram System Components The 3606 Wireless IP Telephone ................... 9 Specifications The Display Avaya Call Server Configuration................. 11 Configuring a Standalone Station Configuring an Associated Station 3606 Wireless IP Telephone Configuration ..............

  • Page 4: February

    3606 Wireless IP Telephone Installation and Configuration Guide Certifying the 3606 Wireless IP Telephones............26 10.1 Site Certification 10.2 Site Survey Mode 10.3 Solving Coverage Issues Software Maintenance ....................28 11.1 Upgrading Wireless Telephones Troubleshooting Wireless Telephone Problems............ 30 12.1 Access Point Problems 12.2...

  • Page 5: About This Document

    3606 Wireless IP Telephone Installation and Configuration Guide 1. About This Document This document explains how to configure and maintain the 3606 Wireless IP Telephone with an Avaya ™ ™ ® ™ Call Server (such as an Avaya MultiVantage on a DEFINITY...

  • Page 6: Wireless Ip Telephone Overview

    IP desk phone. The 3606 Wireless IP Telephone provides a wireless extension to the Avaya Call Server. The Wireless Telephones reside on the wireless LAN with other wireless devices using Direct Sequence Spread Spectrum (DSSS) radio technology.

  • Page 7: System Diagram

    3606 Wireless IP Telephone Installation and Configuration Guide System Diagram The following diagram shows the components residing on a network with the Avaya Call Server, access points (APs), and wireless LAN Ethernet Switched Hub: access point Avaya Voice Priority Processor...
  • Page 8 The Avaya Voice Priority Processor is an Ethernet LAN appliance that works with the AP to provide QoS on the wireless LAN. All packets to and from the 3606 Wireless IP Telephones pass through the Avaya Voice Priority Processor and are encapsulated for prioritization as they are routed to and from the Avaya Call Server.

  • Page 9: The 3606 Wireless Ip Telephone

    Wireless Telephone display. The Wireless Telephone will emulate the 4606 display handling. Certain characters may be used by the Avaya Call Server that are not implemented in the Wireless Telephone such as definable and special characters.

  • Page 10: Audio Features

    The line indicators on the Wireless Telephone will illuminate to mimic the LEDs next to Line keys on the Avaya 4606. Note, however, that the Wireless Telephone will indicate line numbers based on the order line assignments are received from the Avaya Call Server, regardless of which button the line is assigned to during system administration.

  • Page 11: Avaya Call Server Configuration

    3606 Wireless Telephone or the desk station. Configuring a Standalone Station To configure a 3606 Wireless Telephone as a stand-alone station, you must add a station on the Avaya Call Server for the 3606 Wireless Telephone.

  • Page 12: Wireless Ip Telephone Configuration

    3606 Wireless IP Telephone Installation and Configuration Guide 5. 3606 Wireless IP Telephone Configuration The Wireless Telephone can be automatically configured for IP address and/or ESSID by enabling DHCP and/or ESSID Learning, respectively. If any of the Wireless Telephone’s default settings need to be changed, the following procedure should be followed.
  • Page 13 3606 Wireless IP Telephone Installation and Configuration Guide Admin Menu Items Level Level IP Address Use DHCP Static IP Phone IP TFTP Server IP OAI Server IP Default Gateway Subnet Mask SVP Server IP Static Entry ESS ID Learn Once...
  • Page 14 – the IP address of the Avaya Voice Priority Processor. If using Static IP configuration, SVP Server IP this is simply the IP address of the Avaya Voice Priority Processor. Note that the Avaya Voice Priority Processor must be statically configured to have a permanent IP address. If DHCP is being used, the Wireless Telephone will try the following, in order: the DHCP option 151, then a DNS lookup of “SLNKSVP2”...
  • Page 15 3606 Wireless IP Telephone Installation and Configuration Guide : allows the Wireless Telephone to scan all ESSIDs for a DHCP server and/or * Learn Once TFTP server. Once either is found, the Wireless Telephone retains the ESSID from whichever access point it associates with at that point. When overlapping wireless systems exist, the Learn Once feature allows the Wireless Telephone to use only the ESSID established at first learn at all subsequent power ons.

  • Page 16: Restore Defaults

    Site Survey Mode is used to check the signal strength from access points. When you select Site Survey Mode, the Wireless Telephone will remain in this mode until it is powered off. During configuration, press Right Arrow to skip this mode. See Certifying the 3606 Wireless IP Telephone (Section 7) for more information on this mode.
  • Page 17 3606 Wireless IP Telephone Installation and Configuration Guide Key Information Press the right arrow key to scroll through the options: : Enter the key # specified for use by the Wireless Telephones. This will be Default Key 1 through 4.

  • Page 18: User-Defined Preferences

    Installation and Configuration Guide Ext. Each 3606 Wireless Telephone must have an extension assigned to it, as well as having the same extension administered in the Avaya Call Server. This extension is used to register the Wireless Telephone with the Avaya Call Server.
  • Page 19 : displays the IP address currently assigned to the Wireless Telephone. The Current IP Address IP address is not set here, it is merely displayed. : displays the IP address of the Avaya Call Server with which the Avaya Call Server IP Wireless Telephone is registered.

  • Page 20: License Management

    Download the latest 3606 Wireless IP Telephone – IP software from http://avaya.com/support. Load the latest version of the 3606 Wireless IP Telephone code and place it on the TFTP Server and ensure the TFTP Server is started. The two files that are needed must be named pd06ccc.bin and slnk_cfg.cfg.
  • Page 21 3606 Wireless IP Telephone Installation and Configuration Guide 8. Register the Wireless Telephone with the Avaya Call Server and properly configure the handset with the appropriate extension and password. For future software upgrades, simply update the files that are stored on the TFTP Server.

  • Page 22: Avaya Call Server Integration Factors

    + * or + #). CODECs The 3606 Wireless IP Telephone is only compatible with the G.711 codec at this time. If the wrong codec is issued, there will be no voice path. DHCP Dynamic Host Configuration Protocol (DHCP) is a standardized protocol that enables clients to be dynamically assigned with various configuration parameters, such as an IP address, subnet mask, default gateway, and other critical network configuration information.

  • Page 23: Extension Override

    Avaya Voice Priority Processor. Extension Override The Avaya Call Server will detect when a Wireless Telephone tries to register with the same extension as any telephone that is already registered to that extension. If this happens, the Wireless IP Phone will...

  • Page 24: Feature Programming

    + a digit, where the digit is the LINE order in which the line has been received from the Avaya Call Server. This is true regardless of which button is associated with the line. E.g. If line 1 is assigned to Programmable Key 1, will access line 1.

  • Page 25: Testing A Wireless Telephone

    2. Press the key. The extension number should be replaced by information from the START Avaya Call Server and you should hear dial tone. Place a call and listen to the audio quality. End the call by pressing the key.

  • Page 26: Certifying The 3606 Wireless Ip Telephones

    Generally, you should organize the test according to area and volume, placing numerous calls to others who can listen while you perform coverage tests. Note any areas with excessive static or clarity problems and report it to an Avaya engineer.

  • Page 27: Detect Overlap Or Conflicts

    3606 Wireless IP Telephone Installation and Configuration Guide • YY is the power level in dBm at which this Wireless Telephone heard the associated access point. Although shown as a positive number, YY represents negative dBm and lower numbers represent stronger signals. For example, a displayed value of 40 indicates –...

  • Page 28: Software Maintenance

    Wireless Telephones can be displayed during power on by holding down the button. Avaya or its authorized dealer will provide information about software updates and how to obtain the software (for example, downloading from a web site). 11.1 Upgrading Wireless Telephones After software updates are obtained from Avaya, they must be transferred to the appropriate location in the LAN to update the code used by the Wireless Telephones.

  • Page 29: Download Failure Or Recovery Messages

    3606 Wireless IP Telephone Installation and Configuration Guide Download Failure or Recovery Messages The following display messages indicate a failure or recovery situation during the download process. Message Description Server Busy Wireless Telephone is attempting to download from a TFTP Server that is busy downloading other phones and refusing additional downloads.

  • Page 30: Troubleshooting Wireless Telephone Problems

    There may also be incorrect programming of the AP. See the Configuration Note for the AP in use at the site. If the Avaya Call Server registration fails, note any error messages on the display including which line icons are active. This information will help with the problem resolution.

  • Page 31: Wireless Telephone Status Messages

    3606 Wireless IP Telephone Installation and Configuration Guide 12.3 Wireless Telephone Status Messages Wireless Telephone status messages provide information about the 3606 Wireless IP Telephone's communication with the AP and host telephone system. The following table summarizes the status messages, in alphabetical order.
  • Page 32 3606 Wireless IP Telephone Installation and Configuration Guide Message Description Action Messages are left at the principal Verify that “Message Lamp Ext” on station, but the MSG icon is not lit on the station form for the Wireless the Wireless Telephone.
  • Page 33 Wireless Telephone match those administered in the Avaya Call Server. The Avaya Call Server is not working Verify that the Avaya Call Server is operational. If so, follow standard troubleshooting procedures for the Avaya Call Server.
  • Page 34 Configure the Regulatory Domain of the Wireless Telephone No SVP IP The Wireless Telephone is configured Enter a valid Avaya Voice Priority for “static IP” (as opposed to “use Processor IP address in the DHCP”) and no valid Avaya Voice...
  • Page 35 3606 Wireless IP Telephone Installation and Configuration Guide Message Description Action No SVP Server No LAN connection at the Avaya Verify Avaya Voice Priority (con’t) Voice Priority Processor Processor connection to LAN. No SVC Wireless telephone is not This message may display with communicating with the AP, Avaya another diagnostic message.
  • Page 36 3606 Wireless IP Telephone Installation and Configuration Guide Message Description Action Updating Code… Wireless Telephone is downloading None. When the progress bar fills new software into memory. The the display line the update number icons at the bottom of the operation is complete on that file.
  • Page 37 3606 Wireless IP Telephone Installation and Configuration Guide Index Regulatory Domain, 16 Access point Restore Defaults, 16 Coverage, 27 Ring type, 18 Coverage test, 26 Signal strength, 26 Overlap, 27 Site Certification, 26 Access point, description, 8 Site Survey, 16, 26...

Table of Contents