Poor Dry Performance - Fisher & Paykel DD603 User Manual

Poor Dry Performance

Question
1 Is the customer
complaining of plastic
items not drying?
2 Is the customer using
rinse aid?
3 Is the customer using
Fast or Eco cycles
4 Is the rinse aid setting
high enough for the
water hardness in the
area?
5 Using diagnostics test
the dispenser. Is it
dispensing the correct
amount of rinse aid?
Poor Dry Performance
Yes
Advise customer
that due to plastics
having a low
thermal mass these
items give inherently
bad drying
performance
Go to Question 3
Advise customer
that due to lower
final rinse
temperatures dry
performance is
comprised when
using Fast and Eco
cycles (there is less
residual heat for
drying at the end of
cycle)
Go to Question 5
Go to Question 1
25
No
Go to Question 2
Advise customer that
the use of rinse aid will
improve dry
performance
Go to Question 4
Turn the rinse aid up to
a higher setting
Replace dispenser