Ricoh MP C2011 Manual page 154

9. Troubleshooting
Messages
"Information for user
authentication is already
registered for another user."
When other errors occur
Messages
"85: Error"
"98: Error"
"99: Error"
"Command Error"
152
Causes
The user name for LDAP or
Integration Server
authentication was already
registered in a different
server with a different ID,
and a duplication of the user
name occurred due to a
switching of domains
(servers), etc..
Causes
The specified graphics
library is unavailable.
The machine could not
access Hard disk correctly.
This data cannot be printed.
The specified data is either
corrupt or it cannot be
printed from a memory
storage device using the
Direct printing function.
An RPCS command error
occurred.
Solutions
For details about user authentication,
see Security Guide.
Solutions
Check that the data is valid.
Turn off the power, and then back on
again. If the message appears
frequently, contact your service
representative.
Check that the data is valid. For details
about the kinds of data that can be
printed from a memory storage device
using the Direct printing function, see
"Direct Printing from a Memory
Storage Device", Print.
Check using the following procedure:
• Check if the communication
between the computer and the
machine is working correctly.
• Check if the correct printer driver
is being used.
• Check if the machine's memory
size is set correctly in the printer
driver.
• Check that the printer driver is the
most up-to-date version available.