Ricoh MP C2011 Manual page 148

9. Troubleshooting
When print jobs are canceled
Messages
"91: Error"
"An error occurred while
processing an Unauthorized
Copy Prevention job. The
job was cancelled."
"An error occurred while
processing an Unauthorized
Copy Prevention job. The
job was cancelled."
"An error occurred while
processing an Unauthorized
Copy Prevention job. The
job was cancelled."
"Collate has been
cancelled."
"Exceeded the maximum unit
count for Print Volume Use.
The job has been
cancelled."
"Receiving data failed."
"Sending data failed."
"The selected paper size is
not supported. This job has
been cancelled."
146
Causes
Printing was canceled by the
auto job cancel function due
to a command error.
You tried to store a file in the
Document Server when the
[Unauthorized Copy
Prevention] was specified.
The [Enter User Text:] field
on the [Unauthorized Copy
Prevention for Pattern
Details] screen is blank.
The resolution is set to a
value less than 600 dpi
when [Unauthorized Copy
Prevention] is specified.
Collate was canceled.
The number of pages the
user is permitted to print has
been exceeded.
Data reception was aborted. Resend the data.
The machine received a
command to stop
transmission from the printer
driver.
Job reset is automatically
performed if the specified
paper size is incorrect.
Solutions
Check that the data is valid.
On the printer driver, select a job type
other than [Document Server] in "Job
Type:" or deselect [Unauthorized Copy
Prevention].
On the printer driver's [Detailed
Settings] tab, click [Effects] in "Menu:".
Select [Unauthorized Copy
Prevention], and then click [Details] to
display [Unauthorized Copy
Prevention for Pattern Details]. Enter
text in [Enter User Text:].
On the printer driver, set the resolution
to 600 dpi or higher, or deselect
[Unauthorized Copy Prevention].
Turn off the power, and then back on
again. If the message appears again,
contact your service representative.
For details about print volume use
limitation, see Security Guide.
Check if the computer is working
correctly.
Specify the correct paper size, and
then print the file again.