Troubleshooting Guide - ReSound BE70 User Manual

Troubleshooting Guide

SYMPTOM CAUSE
No sound
Not turned on
Dead battery
Battery door will not close
Blocked earmould or tube
Blocked wax filter
Not loud enough
Incorrect earmould placement
Blocked earmould or dome
Blocked sound outlet filter
Change in hearing sensitivity
Excessive ear wax
Volume set too low
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POSSIBLE REMEDY
Turn on by closing the battery door
Replace battery
Insert battery properly
Clean earmould or tube
Replace wax filter or consult your hearing care professional
Reinsert earmould
Clean earmould, replace dome, replace filter
Change filter or consult your hearing care professional
Consult your hearing care professional
Consult your physician
Increase the volume control if available or consult your hearing care professional
If there are any other problems not mentioned in this guide, please contact your hearing care professional.
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