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ReSound BE70 User Manual

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USER GUIDE
BEHIND-THE-EAR HEARING INSTRUMENTS

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Table of Contents

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  • Page 1 USER GUIDE BEHIND-THE-EAR HEARING INSTRUMENTS...
  • Page 2 Hearing instrument type designations for models included in this user guide are: BE70, FCC ID: X26BE70, IC 6941C-BE70; LO85, FCC ID: X26LO85, IC: 6941C-LO85. Please see page 8 for a list of models referring to these types. Statement: This device complies with part 15 of the FCC rules and ICES-003 of the IC rules.
  • Page 3: Intended Use

    93/42/EEC for medical devices (MDD) and essential requirements and other relevant provisions of Direc- tive 1999/5/EC (R&TTE). • The declaration of conformity may be consulted at www.resound.com • In US: FCC CFR 47 Part 15, subpart C. • Other identified applicable international regulatory requirements in countries outside the EU and US.
  • Page 4: Introduction

    Practice and a positive attitude are important in learning to use hearing instruments. Your ReSound instruments have been adjusted according to your individual hearing loss and needs. Some people adjust quickly to wearing hearing instruments in their ears and hearing new sounds;...
  • Page 5 Hearing instrument model: Model 77: Battery size 13 Model 88: Battery size 13 Tube type: Dome size: Left serial number: Right serial number:...
  • Page 6: Table Of Contents

    ® (ReSound Sola) ......21 with smart phone apps ....31 Cellular phones .
  • Page 7 General warnings ..... . 33 Battery warning information ....35 Hearing instrument expectations .
  • Page 8 Behind-the-ear (BTE) hearing instru- ments of type BE70 with FCC ID X26BE70, IC number 6941C-BE70 and size 13 battery are available in the following variants: SO877-DW, SO677-DW Behind-The-Ear (BTE) hearing instruments type LO85 with FCC ID X26LO85, IC number 6941C-LO85 and size 13 battery are available...
  • Page 9 Program button Battery compartment & On/Off switch Sound outlet Front microphone inlet Back microphone inlet Volume control Direct audio input Left/Right indicator (Left=Blue/Right=Red) Battery lock (optional) 10. Model (in battery chamber) 11. Manufacturer 12. Serial number (in battery chamber) 13. Earhook 14.
  • Page 10: Getting Started

    Getting started On/Off function 1. When the battery door is closed, the hearing instrument turns on, and the default program will be activ- ated. 2. To turn off the hearing instrument, open the battery door. Many individuals can use their fingernail to pull it open.
  • Page 11: Inserting/replacing The Battery

    3. Remove the sticker from the battery and let it air for 2 minutes before you insert it. 4. If hearing instrument is experiencing frequent loss of connection to ReSound accessories, contact your hearing care professional for a list of low impedance batteries.
  • Page 12: Low Battery Indicator

    After this, your hearing instrument and ReSound Remote Control 2 will continue to work as usual, but you will not be able to use your ReSound TV Streamer 2, Phone Clip+ and Clip-on Microphone. At some point the battery level will also be too low to support the remote control as well and you will once again hear the descending tones.
  • Page 13: Inserting/removing Hearing Instruments

    Inserting/Removing hearing instruments Insertion (custom earmolds) 1. Hold the earmold between your thumb and index finger and position its sound outlet in your ear canal. 2. Slide the earmold all the way into your ear with a gentle, twisting movement. 3.
  • Page 14 By experimenting, an easier method may be discovered. With proper insertion, hearing instruments should fit snugly but comfortably. If the hearing instruments cause irritation of the ears, contact your hearing care professional. Note: Never attempt to modify the shape of the hearing instrument, earmolds, or tubing yourself. Tip: It may be helpful to pull your ear up and outward with your opposite hand during insertion.
  • Page 15 Insertion (domes/custom earmolds with thin tubes) 1. Place the hearing instrument on the ear. 2. Hold the thin tube where it bends, and gently place the dome into the ear canal. Push the dome far enough into the ear canal so that the thin tube lies flush with the head.
  • Page 16: Operation Of The Hearing Instrument

    Operation of the hearing instrument Volume control (optional) The volume control will allow the volume of hearing instruments to be increased or decreased. 1. To increase the volume, push the volume control up. 2. To decrease the volume, push the volume control down. When volume is increased or decreased, a beep signal will be heard for each incremental change.
  • Page 17 Program button Depending on your experience level with hearing instruments, in- dividual hearing needs, and the type of listening environments you experience, your hearing care professional may activate additional programs. If additional programs have been activated, the following list explains how they work. Program Description of when to use 1.
  • Page 18 If you have two hearing instruments with the synchronization function enabled, program changes to one instrument will automatically repeat in the second instrument. When a program change is made in one instrument, you will hear the same amount of confirmation beeps in the second instrument.
  • Page 19: Flight Mode

    For ReSound Sola wireless hearing instruments follow the following instructions to enter and leave flight mode: It is possible to disable wireless operation by opening and closing the battery compartment three times within a ten second period (open-close, open-close, open-close).
  • Page 20: Telephone Use

    Telephone use Finding the optimal position for holding a telephone may require practice for some individuals, and one or more of the following suggestions may be helpful. 1. Hold the telephone as you would normally. 2. Hold the telephone towards the top of the ear (closer to where the microphones are).
  • Page 21: Using Resound Hearing Instruments With Iphone ® , Ipad ® , And Ipod Touch

    ® (ReSound Sola) ReSound Sola is a Made for iPhone instrument and allows for direct communication and control with an iPhone, iPad, or iPod touch. For assistance in pairing and using these products with your ReSound Sola device, please contact your hearing care professional.
  • Page 22 Placement of PhoneNow magnets Place PhoneNow magnet on your telephone receiver to allow operation of the PhoneNow function. In order to place PhoneNow magnet properly: 1. Clean the telephone receiver thoroughly. 2. Hold the telephone vertically, in a position similar to when making a telephone call. 3.
  • Page 23 1. High distortion during dialing or phoning may mean that the magnet is not in the optimal position relative to the telephone receiver. To avoid the issue, please move the magnet to another place on the telephone receiver. 2. Only use magnets supplied by ReSound.
  • Page 24: Telecoil (optional)

    Telecoil (optional) A telecoil can be activated by your hearing care professional and accessed through one of the additional programs. A telecoil picks up a telephone’s magnetic signal and converts it to sound. An optional telephone program may help to improve speech understanding on the telephone. When using a telecoil program, the receiver of the telephone may need to be held closer to the hearing instrument.
  • Page 25: Connecting/disconnecting Direct

    Connecting/Disconnecting direct audio boot or integrated FM Connecting audio boot and integrated FM Direct audio Integrated FM 1. Align the tip of the audio boot or integrated FM boot with the groove just above the battery compartment and below the model number.
  • Page 26: Important Points For Fm

    Important points for FM • Do not use two transmitters on the same FM channel. • Do not use water or fluids for cleaning FM boot. • Do not use an FM transmitter in locations where it is forbidden to use electronic devices, for instance in airplanes.
  • Page 27: Battery Door Lock (optional)

    Battery door lock (optional) Your hearing instrument can be equipped with a lock to prevent children or mentally challenged persons from accidently ingesting the battery. Ask your hearing care professional to demonstrate the locking system on your hearing instruments. Standard battery door lock Your hearing care professional can install a battery door lock.
  • Page 28: Care And Maintenance

    Care and maintenance Please follow the following instructions to prolong the durability of your hearing instruments: 1. Keep your hearing instrument clean and dry. Wipe the case with a soft cloth or tissue after use to remove grease or moisture. Do not use water or solvents, as these can damage the hearing instrument(s). 2.
  • Page 29: Daily Maintenance

    Daily maintenance It is important to keep your hearing instrument clean and dry. On a daily basis, clean the hearing instruments using a soft cloth or tissue. In order to avoid damage due to humidity or excessive perspiration, the use of a drying kit is recommended. Cleaning earmolds 1.
  • Page 30: How To Apply Domes

    It is recommended that your hearing care professional change domes, as incorrect dome replacement could result in the dome falling out in the ear. ReSound Standard domes 1. Push the new dome over the ribs on the thin tube. 2. Make sure that the new dome is properly and securely mounted.
  • Page 31: Using Resound Hearing Instruments With Smart Phone Apps

    • The app must only be used with GN ReSound devices for which it is intended, and GN ReSound takes no responsibility if the app is used with other devices.
  • Page 32: General Precautions

    3. Use only original GN ReSound consumables e.g. tubes and domes. 4. Never attempt to modify the shape of the hearing instrument, earmolds, or tubing yourself. 5. Only connect ReSound hearing instruments to ReSound accessories intended and qualified to be used with ReSound hearing instruments.
  • Page 33: General Warnings

    General warnings 1. Consult a hearing care professional if you think there may be a foreign object in your ear canal, if you experience skin irritation, or if excessive ear wax accumulates with the use of the hearing instrument. 2. Different types of radiation, from e.g. NMR, MRI, or CT scanners, may damage hearing instruments. It is recommended not to wear hearing instruments during these or other similar procedures.
  • Page 34 * ReSound wireless devices operate in the frequency range of 2.4 GHz - 2.48 GHz. * ReSound wireless devices include a RF transmitter that operates in the range of 2.4 GHz - 2.48 GHz. * For use of wireless functionality only use ReSound accessories. For further guidance regarding e.g. pair-...
  • Page 35: Battery Warning Information

    Battery warning information Batteries, although very small, contain dangerous substances, and should be disposed of carefully. This is for the safety of you and the environment. Please note: 1. Do not attempt to recharge batteries (Zinc Air) which are not specifically designated as rechargeable because they may leak or explode.
  • Page 36: Hearing Instrument Expectations

    Hearing instrument expectations A hearing instrument will not restore normal hearing and will not prevent or improve a hearing impairment re- sulting from organic conditions. Consistent use of the hearing instrument is recommended. In most cases, infrequent use does not permit you to attain full benefit from it. The use of a hearing instrument is only part of hearing rehabilitation and may need to be supplemented by auditory training and instructions in lip-reading.
  • Page 37: Warning To Hearing Aid Dispensers (us Only)

    Warning to hearing aid dispensers (US Only) A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser de- termines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: (i) Visible congenital or traumatic deformity of the ear.
  • Page 38 Important notice for prospective hearing aid users (US Only) Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otolo- gists or otorhinolaryngologists.
  • Page 39 Children with hearing loss (US Only) In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language develop- ment and the educational and social growth of a child.
  • Page 40 Models: SO877-DW, SO677-DW MAXIMUM OUTPUT (OSPL 90) 2cc Coupler Open Closed Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL Input) dB SPL Maximum output (90 dB SPL input) dB SPL Frequency (Hz) Total harmonic distortion 500 Hz 800 Hz 1600 Hz FULL-ON AND REFERENCE TEST GAIN...
  • Page 41 POWER BTE Models: SO888-DW, SO688-DW MAXIMUM OUTPUT (OSPL 90) 2cc Coupler Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL Input) dB SPL Maximum output (90 dB SPL input) dB SPL 1000 10000 Total harmonic distortion 500 Hz Frequency (Hz) 800 Hz 1600 Hz...
  • Page 42: Troubleshooting Guide

    Troubleshooting Guide SYMPTOM CAUSE No sound Not turned on Dead battery Battery door will not close Blocked earmold or tube Blocked wax filter Not loud enough Incorrect earmold placement Blocked earmold or dome Blocked sound outlet filter Change in hearing sensitivity Excessive ear wax Volume set too low...
  • Page 43 POSSIBLE REMEDY Turn on by closing the battery door Replace battery Insert battery properly Clean earmold or tube Replace wax filter or consult your hearing care professional Reinsert earmold Clean earmold, replace dome, replace filter Change filter or consult your hearing care professional Consult your hearing care professional Consult your physician Increase the volume control if available or consult your hearing care professional...
  • Page 44 Troubleshooting Guide SYMPTOM CAUSE Excessive whistling / feed- Incorrect earmold placement back Incorrect dome placement Excessive ear wax Feedback control may need adjustment Earmold tubing worn or damaged Thin tube connection loose Hearing instrument settings not optimal Sound distorted / not clear Weak battery Improper earmold or dome fit Hearing instrument damaged...
  • Page 45 POSSIBLE REMEDY Re-insert earmold carefully Re-insert dome Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional Change thin tube or consult your hearing care professional Consult your hearing care professional Replace battery Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional Open and close the battery compartment once.
  • Page 46: Warranty And Repairs

    Warranty and repairs ReSound provides a warranty on hearing instruments in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, ReSound pledges to secure func- tionality at least equivalent to the original hearing instrument. As a signatory to the United Nations Global Compact initiative, ReSound is committed to doing this in line with environment-friendly best practices.
  • Page 47 Advice and tips on how to handle your hearing instrument better. Equipment includes RF transmitter ReSound Sola is compatible with iPhone 6, iPhone 6 Plus, iPhone 5s, iPhone 5c, iPhone 5, iPad Air 2, iPad Air, iPad (4th generation), iPad mini 3, iPad mini 2, iPad mini and iPod touch (5th generation) using iOS 7.X or...
  • Page 48 ReSound North America ReSound Canada 8001 Bloomington Freeway 303 Supertest Road Bloomington, MN 55420 Toronto, Ontario M3J 2M4 1-800-882-3636 1-888-737-6863 costcosupport@gnresound.com www.gnresound.ca www.resound.com...

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