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Related Manuals for Planet ICA-2200
Summary of Contents for Planet ICA-2200
- Page 1 User’s Manual www.PLANET.com.tw...
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Page 2: User's Manual Of Ica
User’s Manual of ICA-2200 Copyright Copyright © 2012 by PLANET Technology Corp. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of PLANET. - Page 3 Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. Revision User’s Manual for PLANET Full HD PoE Box IP Camera Model: ICA-2200 Rev: 1.0 (July. 2012) Part No. EM-ICA2200 Series_v1.0...
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Page 4: Table Of Contents
2.3. Hardware Installation......................11 Chapter 3. Initial Utility Installation....................12 3.1. Preparation ........................... 15 3.1.1. Search and View by PLANET IP Wizard II ............... 15 3.2. Using UPnP of Windows XP or Vista or Win7 ..............19 Chapter 4. Installation Guide ......................20 4.1. - Page 5 6.12.3. HTTP Server ......................65 6.12.4. SAMBA Server......................66 6.13. Event Schedule Configuration.................... 67 6.14. Record Configuration......................71 6.15. Port Status .......................... 72 Chapter 7. PLANET DDNS Application..................... 73 Chapter 8. Alarm I/O Connector ......................74 Chapter 9. PING IP Address....................... 76...
- Page 6 User’s Manual of ICA-2200 Chapter 10. Bandwidth Estimation ....................77 Chapter 11. Configure Port Forwarding Manually................78 Chapter 12. Power Line Frequency....................81 Chapter 13. 3GPP ..........................83 Chapter 14. Troubleshooting & Frequently Asked Questions ............84...
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Page 7: Chapter 1. Product Introduction
Superb Full HD Quality for Professional Surveillance The PLANET ICA-2200 (or “Internet Camera” in the following section) is a Full HD camera for a wide range of video surve illance over I P networks. It suppo rts H.264, MPEG-4, and M-JP EG compression formats to d eliver excellent picture quality in 1080 P resolutions at 30 frame s per second (fps). - Page 8 Day & Night Surveillance The ICA-2200 features an automatic, removable infrared-cut filter to p rovide color video when there is sufficient light, and black/white video in dark conditions. The ICA-2200 is able to maintain clear images 24 hours a day.
- Page 9 User’s Manual of ICA-2200 Extraordinary Image quality Together with powerful image processing attr ibutes like Wid e Dynamic Range (WDR) and 3-Dimension Noise Reduction (3DNR) technology, the ICA-22 00 is able to filter the intense backlight surrounding a subject and remove noises from video signal. Thus, an extremely clear...
- Page 10 The ICA-2200 is ONVIF com pliant and therefore is inte roperable with other bran ds in the marke t. It also includes the 64 chan nel central management software for efficient surveillance monitoring.
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Page 11: Product Features
User’s Manual of ICA-2200 1.3. Product Features Camera 1 / 2.7” Progressive 2MP CMOS sensor 3.3~12 mm Vari-focal, Auto-iris Lens 0.5 lux Minimum Illumination at F1.4 Maximum resolution 1920 x 1080 Removable IR-cut Filter for Day & Night Function CS- or C-mount Adjustment Ring for Flexible Lens Installation Video / Audio H.264 / MPEG-4 and M-JPEG video compression simultaneously... -
Page 12: Product Specification
User’s Manual of ICA-2200 1.4. Product Specification ICA-2200 Model Camera 1/2.7" progressive scan CMOS sensor Image device Vari-Focal 3.3~12mm, F1.4 DC Auto-Iris, CS mount Mechanical IR Cut Filter Lens Angle of view (horizontal Field): 79.3°x 29.8° 0.5 lux @ F1.4... - Page 13 User’s Manual of ICA-2200 IEEE 802.3u 100Base-TX IPv4, IPv6, TCP/IP, UDP, HTTP, HTTPS, SMTP, FTP, NTP, DNS, DDNS, DHCP, ARP, Bonjour, UPnP, RTSP, RTP, RTCP, IGMP, Protocol PPPoE, 3GPP, ICMP, Samba Password protection, IP address filtering, HTTPS encrypted data Security...
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Page 14: Chapter 2. Hardware Interface
User’s Manual of ICA-2200 Chapter 2. Hardware Interface 2.1. Front View User could adjust the focus to get the best picture quality. Lens The Camera has built-in an in ternal microphone. This Internal microphone is hidden in the pinhole located on the front panel. -
Page 15: Rear View
The LAN port also supports IEEE802.3af class 3 Power over Ethernet capability that can direct connect wi th standard IEEE802.3af mid-span / end-sp an PSE (Power Sourcing Equipment) device. No DC power required if the ICA-2200 is connected with 802.3af PSE. - Page 16 User’s Manual of ICA-2200 In the LAN socket, there are two LEDs embedded: Power LED (orange color) This LED is used to indicate whether DC power is on or not. LAN LED (green color) This LED will be flashing while network accessing via Ethernet.
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Page 17: Hardware Installation
Connect the included power adapter to the DC power jack of the camera. Use the power adapter, 12VDC, included in the package and connect it to wall outlet for AC power. If the ICA-2200 is connected with IEEE802.3af Power over Ethernet NOTE: device such as PoE injector or PoE Switch, DC power is not required. -
Page 18: Chapter 3. Initial Utility Installation
However, if you are not fa miliar with network setting and to help you find the networke d Internet camera quickly, the windows utility PLANET IP Wizard II can search the cam eras in the network that shall help you to configure some basic setting before you started advanced management and monitoring. - Page 19 User’s Manual of ICA-2200 4. Please click “Next” to inst all with origin al settings, o r you may click “ Change…” button to modify the install folder then press “Next” to continue.
- Page 20 User’s Manual of ICA-2200 5. Please click “Install” to start the installation. 6. Please click “Finish” to complete the installation and launch program immediately.
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Page 21: Preparation
When you installed the Internet Camera on a LAN environment, you have two easy ways to search your cameras by PLANET IP Wizard II or UPnP discovery. Here is the way to execute PLANET IP Wizard II to discover camera’s IP address and set up related parameter in a camera. - Page 22 User’s Manual of ICA-2200 When launch the Planet IP Wizard II, a searching windows will pop up. Planet IP Wizard II is starting to search Internet Cameras on the LAN. The existed devices will be listed as below.
- Page 23 User’s Manual of ICA-2200 View If Planet IP Wizard II finds Internet Camera, View button will be available. Please select the camera you want to view, key in the user name, password, i.e. “admin” by default and click the View button. Then you could see the Video from camera directly. Furthermore you could double click the left button of mouse to link to the Internet Camera by browser.
- Page 24 User’s Manual of ICA-2200 In case, you do not want to change username and/or password, then just click “Submit” button to perform your setting accordingly. Click “<<” button will go back to previous page. If you like to change username and/or password of the device, just click the check button. Then, the related fields will show up as below.
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Page 25: Using Upnp Of Windows Xp Or Vista Or Win7
User’s Manual of ICA-2200 3.2. Using UPnP of Windows XP or Vista or Win7 UPnP™ is short for Universal Plug a nd Play, whi ch is a n etworking architecture that p rovides compatibility among network ing equipment, software, and perip herals. This device is an UPnP enabled device. -
Page 26: Chapter 4. Installation Guide
1. The listed information is minimum system requirements only. Actual requirement will vary depending on the nature of your environment. 2. The ICA-2200 series can be managed by PLANET IP Wizard II if you want to configure more detail information and settings of PLANET IP Wizard II software please refer to the CD-ROM folder “D:\Utility\IPWizardII\setup.exe”, assume D is... -
Page 27: Before You Begin
If your network is with DHCP server, by default, your DHCP server will provide an IP address for ICA-2200. Please check the DHCP server’s status page for the real IP address of the ICA-2200. Or through the IP Wizard II to get the IP information. NOTE: The ICA-2200 will use IP address 192.168.0.20 only if there is no DHCP server... - Page 28 User’s Manual of ICA-2200 After logged on, you should see the following messages at the top of Internet Explorer: Click on the message, and click Run Add-on When you see this message, click Run’ to install required ActiveX control After the ActiveX control was installed and run, the first image will be displayed.
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Page 29: Chapter 5. Web Configuration For Live View
User’s Manual of ICA-2200 Chapter 5. Web Configuration for Live View 5.1. Live View Start-up screen will be as follow no matter an ordinary users or an administrator. Video Profile ActiveX Control Streaming Protocol Language Monitor Image Section Setting Menu... - Page 30 User’s Manual of ICA-2200 : Disable audio uploading function. : Enable audio uploading function. The plug-in ActiveX control supports a lot of functions by clicking the ActiveX Control left mouse button. Note that this feature only supports on the ActiveX control within Microsoft®...
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Page 31: Activex Control
User’s Manual of ICA-2200 Click this button to displ ay the client e xtra control panel for 2-way Client Setting: Audio and Full Screen. Display video information inclu ding video format, resolution, fram e Video Information rate and bit rate. -
Page 32: Snapshot
User’s Manual of ICA-2200 5.2.2. Snapshot Click Snapshot to activate this function. Press Snapshot button to take a picture. The image file is saved as JPEG format into your local PC. Select Browser, the pop-up window to select the save path and file name prefix, select OK to continue. - Page 33 User’s Manual of ICA-2200 or later version to be installed.
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Page 34: Volume
User’s Manual of ICA-2200 5.2.4. Volume Click Volume to activate this function. These have two co ntrol bars for speaker and microphone volume. Scroll this control bar to adjust the audio attribute. Check the volume mute will mute the speaker output. -
Page 35: Chapter 6. Configuration & Operation
User’s Manual of ICA-2200 Chapter 6. Configuration & Operation 6.1. Network Configuration 6.1.1. Network This section provides the menu of connecting the device through Ethernet cable. Display the Ethernet MAC address of the device. Note that user cannot MAC address change it. - Page 36 User’s Manual of ICA-2200 This address is a unique n umbers that identifies a co mputer or device IP Address on the WAN or LAN. T hese numbers are u sually shown in groups separated by periods, for example: 192.168.0.200...
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Page 37: Ipv6 Function
User’s Manual of ICA-2200 virtual server port mapping to support multiple devices. NOTE When the configuration is finish, please click “OK” to save and enable the setting. 6.1.2. IPv6 function Internet Protocol version 6 (IPv6) is called the “IP Next Generation” (IPng), which is designed to fix the shortcomings of IPv4, su ch as data security and maximum n umber of use r addresses. -
Page 38: Ddns Server
User’s Manual of ICA-2200 To enable or disable the HTTPS service here. Note that the HTTPS HTTPS function of this device is n ot only encrypted the web content but also audio/video data. Choose the HTTPS port. The default value is 443. -
Page 39: Pppoe
User’s Manual of ICA-2200 more information. To enable or disable the DDNS service here. DDNS Choose the built-in DDNS server. Server name The domain name is applied of this device. DDNS Host The user name is used to log into DDNS. -
Page 40: Streaming
User’s Manual of ICA-2200 To enable or disable the PPPoE service here. PPPoE Type the user name for the PPPoE service which is provided by ISP. User Name Type the password for the PPPoE service which is provided by ISP. - Page 41 User’s Manual of ICA-2200 Choose the RTSP port. The RTSP pro tocol allows a connecting client to RTSP Port start a video stream. Enter the RTSP port number to use. The default value is 554. Specify the range of transmission port number of video stream. The default RTP Port range is 50000 to 50999.
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Page 42: Upnp
User’s Manual of ICA-2200 6.1.7. UPnP UPnP is short for Universal Plug and Play, which is a networking a rchitecture that p rovides compatibility among network ing equipment, software, and perip herals. This device is an UPnP enabled Internet Camera. If your operating system is UPnP enabled, the device will automatically be detected and a new icon will be ad ded to “My Netw ork Places.”... -
Page 43: Bonjour
User’s Manual of ICA-2200 6.1.8. Bonjour The Bonjour service allows IP camera can be discovered with Apple Safari browser applied, once the option enable the IP camera will be show the Friendly Name in the Bonjour bookmarks menu of Safari browser. -
Page 44: Ip Filter
User’s Manual of ICA-2200 6.1.10. IP Filter You can enter different user’s IP address which are allowing enter or denying by the device. To enable or disable the IP filter function here. IP Filter Choose the filter policy where is denying or allowing. -
Page 45: Ip Notification
User’s Manual of ICA-2200 6.1.11. IP Notification In case the IP address is changed, system is abl e to send out an email to al ert someone if the function is enabled. If enable this function, then the “Send to“ and “Subject” field SMTP Notification (e-mail) need to be filled. - Page 46 User’s Manual of ICA-2200 Type the password for the HTTP server. HTTP Login Password Type the server name or the IP address of the HTTP Proxy. Proxy Address Set port number of Proxy. Proxy Port Type the user name for the HTTP Proxy.
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Page 47: Adjust Camera Configuration
User’s Manual of ICA-2200 6.2. Adjust Camera Configuration Use this menu to set the function of the camera of Internet Camera 6.2.1. Picture Rotation Turn the “Mirror” and “Vertical Flip” On or OFF. The image will be overturned as below. - Page 48 User’s Manual of ICA-2200 Auto: will adjust the white balance automatically. White Balance Hold: will hold the white balance. This Camera is built-in a DC-Iris lens. User can choose the Iris/Exposure Iris control mode from “Auto” or “Off”. In case, the “Auto”...
- Page 49 User’s Manual of ICA-2200 Night Mode Threshold. Delay Time: The delay time between LED ON/OFF switching. that Curre nt Value is the current lumina nce from the Note: captured video. It’s a u seful reference to set LED ON/OF F Threshold.
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Page 50: Privacy Mask
User’s Manual of ICA-2200 6.2.2. Privacy Mask Use this page to specify privacy mask window 1 to window 8 and set the name and gray level for selected window. To add or delete the privacy mask windows, user can specify up to 7 Add and Delete windows to mask the video ca ptured by this device. -
Page 51: Ptz Setting
User’s Manual of ICA-2200 6.2.3. PTZ Setting This page allow user to modify the RS-485 interface according to the P/T scanner. This device can connect to a PTZ camera or speed dome camera and Camera Protocol controls them thru RS-485 interface. -
Page 52: Preset Setting
User’s Manual of ICA-2200 6.2.4. Preset Setting This page provides the edit tool to modify or delete the “Preset Setting” item by item. 6.2.5. Tour Setting Up to 64 p ositions can be preset, and the camera can be p rogramming to mo ve to the pre set... -
Page 53: System
User’s Manual of ICA-2200 The group name of the se quence of camera tour. The maximum number of Tour Name camera tour is 16. Enable or disable this camera tour. Running Set the se quence of the t our. Maximum 16 p oints can be assigned. The Preset selected preset position is added in the Sequence list from 1 to 16. -
Page 54: System
User’s Manual of ICA-2200 6.3.1. System You can enter the name of this unit here. It’s very useful to identify the Device title specific device from multiple units. This information shows the software version in the device. Software version Switch the LED light of th is Internet Camera on or off, that Network Network LED LEDs will stop working;... - Page 55 User’s Manual of ICA-2200 Displays the date and time of the device Server Date & Time Displays the date and time of the connected PC PC Time Click this o ption to enabl e time synch ronization Synchronize with PC time...
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Page 56: Maintenance
User’s Manual of ICA-2200 Sets up the date of daylight saving offset. Daylight Saving Offset 6.3.3. Maintenance Recall the d evice hard factory default settings. Note that click Default Settings this button will reset all device’s parameters to the factory (Include the network settings (including the IP address). - Page 57 8. A message will be shown while the firmware upgraded. Once the upgrading process completed, the device will reboot the system automatically. 9. Please wait for 80 seconds, and then you can use PLANET IP Wizard II to search the device again.
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Page 58: Video
User’s Manual of ICA-2200 6.4. Video This device provides 2 modes of video profile. The first one is 720P mode which supports video resolution up to H D (1920x720). The second one is 2MP mode which supports video resolution up to Full HD (192 0x1080). User only can select either 720P or 2MP modes to operate the camera. -
Page 59: Video Profile
User’s Manual of ICA-2200 6.4.2. Video Profile User can modify the detail parameter for each video profiles in this page. To assign a name to the selected profile. Name Video codec of the selected profile. Video Type Resolution of the selected profile. - Page 60 User’s Manual of ICA-2200 higher bandwidth. For ECBR, the video bitrates is b ased on norm al CBR mode. However, the target bitrates can be increased to max target bitrates while lots of motion in vid eo. The m ax target bitrates will keep a pre-defined time period and then back to normal CBR bitrates.
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Page 61: Roi
User’s Manual of ICA-2200 6.4.3. ROI ROI means Region of Interest. Use this page to specify loca tion of ROI windows. Only the maximum resolution profiles can be defined as ROI. In this model, the default ROI win dows are profile 4 and 5. -
Page 62: User Privilege Access Configuration
User’s Manual of ICA-2200 To enable or disable audio function. Audio To select G711 or G726 for audio coding. Audio type To select Simplex or Full duplex (2-way audio) mode. Audio Mode To adjust gain of input audio. Input Gain To adjust gain of output audio. -
Page 63: E-Mail Configuration
User’s Manual of ICA-2200 6.7. E-Mail Configuration You may setup SMTP mail param eters for further operation of Event Schedul e. That’s, if users want to send the alarm m essage out, it will need to configure parameters here and also add at least one event schedule to enable event triggering. -
Page 64: Object Detection
User’s Manual of ICA-2200 6.8. Object Detection Use this m enu to spe cify motion dete ction window 1 to win dow 4 a nd set the co nditions for detection while observing a captured image. To add or delete the motion windo ws. -
Page 65: Storage Configuration
User’s Manual of ICA-2200 6.9. Storage Configuration This page shows the stat us of attache d SD ca rd and Samba server. You m ay setup rela ted parameters to manage the attached SD card or Samba server also. 6.9.1. SD Card... -
Page 66: Samba Server
User’s Manual of ICA-2200 6.9.2. SAMBA Server This page shows the st atus of SAM BA server. You may setup related parameters to manage the remote SAMBA server. Type the SAMBA server domain name or the IP address of the Host SMTP server. -
Page 67: Continuous Recording
User’s Manual of ICA-2200 6.10. Continuous Recording The camera can continu ously record video stream into files and save them to attache d SD card or remote SAMBA server. Enable or disable this function. Continuous Recording Choose a video profile to record. -
Page 68: Continuous Recording List
User’s Manual of ICA-2200 6.11.2. Continuous Recording List This page only shows the continuous recording files which stored in SD card or re mote SAMBA server. User may play or delete the selected file. -
Page 69: Event Server Configuration
User’s Manual of ICA-2200 6.12. Event Server Configuration 6.12.1. FTP Server You may setup FTP para meters for further ope ration of Event Schedule. That’s, if users want to send the alarm message to an FTP server, it will need to configure parameters here and also add at least one event schedule to enable event triggering as SMTP. -
Page 70: Tcp Server
User’s Manual of ICA-2200 6.12.2. TCP Server In addition to send video file to FTP serv er, the device also can send event message to specified TCP server. User can specify multiple TCP servers as wish. Therefore, user Name needs to specify a name for each TCP server setting. -
Page 71: Http Server
User’s Manual of ICA-2200 6.12.3. HTTP Server The device also can send event message to specified HTTP server. User can specify multiple HTTP se rvers as wish. Therefore, user Name needs to specify a name for each HTTP server setting. -
Page 72: Samba Server
User’s Manual of ICA-2200 6.12.4. SAMBA Server The device also can send video stream to specified SAMBA server. Most of the time, the SAMBA server will be another PC or NAS server. User can specify multiple HTTP se rvers as wish. Therefore, user Name needs to specify a name for each HTTP server setting. -
Page 73: Event Schedule Configuration
User’s Manual of ICA-2200 6.13. Event Schedule Configuration This menu is used to specify the schedule of Event or Schedule Trigger and activate the some actions provided by this device. W here the Schedule Trigger will be act ivated by user-define interval without event happened. - Page 74 User’s Manual of ICA-2200 Example1. Send file to FTP server by motion triggered always: Step 1 Select event trigger Step 2 Enable time: start from 00:00 to 24:00 every day Step 3 Trigger by: Motion Area (Added in Object Detection page)
- Page 75 User’s Manual of ICA-2200 Example2. Send file to E-Mail server by motion triggered from Friday 18:00 to Saturday 06:00 Step 1 Select event trigger. Step 2 Enable time: start from Friday 18:00 and keep work in 12 hours, so it will stop on Saturday 06:00.
- Page 76 User’s Manual of ICA-2200 Example3. Enable Voice Alert every 10-minute during 18:00 to 24:00 from Monday to Friday. Step 1 Type: Select schedule trigger and interval is 10-minute. Step 2 Enable Time: Select Monday to Friday, and set start time from 18:00 and keep work in 6 hours.
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Page 77: Record Configuration
User’s Manual of ICA-2200 6.14. Record Configuration User can choose the type of record file for event or schedule application. Choose AVI or JPEG file format for record file. Record File Type Define the prefix of recorded filename. Record File Prefix Define the maximum duration of pre-alarm. -
Page 78: Port Status
User’s Manual of ICA-2200 6.15. Port Status User can check the status of digital input and output (DIDO). Show either inactive or active. Input Status Show either inactive or active. Output Status... -
Page 79: Chapter 7. Planet Ddns Application
Application 1. Configure PLANET DDNS steps: Step 1 Enable DDNS option through accessing web page of ICA-2200. Step 2 Select on DDNS server provide, and register an account if you do not use yet. Let’s take dyndns.org as an example. Register an account in... -
Page 80: Chapter 8. Alarm I/O Connector
User’s Manual of ICA-2200 Chapter 8. Alarm I/O Connector Some features of the Camera ca n be activated by an external senso r that sense s physical changes in the area device is monitoring. These changes can include intrusion detection or certain physical change in the monitored area. - Page 81 User’s Manual of ICA-2200 Explanation of External I/O Circuit Diagram: CAUTION! • THE LOW VOLTAGE/CURRENT CIRCUI TS AND HIGH VOLTAGE/ CURRENT CIRCUITS ARE IN THE NE TWORK CAMERA CIRCUIT. QUALIFIED ELECTRICIAN SHOULD DO THE WIRING NOT BY YOURSELF. INCORRECT WIRING COULD DAMAGE NWTWORK CAMERA.
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Page 82: Chapter 9. Ping Ip Address
User’s Manual of ICA-2200 Chapter 9. PING IP Address The PING (stands for Packet Internet Groper) command i s used to d etect whether a specific IP address is accessible by sending a packet to the specific address and waiting for a reply. -
Page 83: Chapter 10. Bandwidth Estimation
User’s Manual of ICA-2200 Chapter 10. Bandwidth Estimation The frame rate of video transmitted from the device depends on connection band width between client and server, video resolution, codec type, and quality setting of server. Here is a guideline to help you roughly estimate the bandwidth requirements for your device. -
Page 84: Chapter 11. Configure Port Forwarding Manually
2. Access the Router with Your Web browser The following steps g enerally apply to any rout er that you have on your net work. The PLANET WNRT-620 is used as an example to clarify the configuration process. Configure the initial settings of the router by following the steps outlined in the router’s Quick Installation Guide. - Page 85 User’s Manual of ICA-2200 Your WAN IP Address will be listed here. 3. Open/set Virtual Server Ports to enable remote image viewing The firewall security features built into the rout er and most routers prev ent users from accessing the video from the device over the Inte rnet. The router connects to the Internet over a serie s of numbered ports.
- Page 86 User’s Manual of ICA-2200 Some ISPs block access to port 80. Be sure to check with your ISP so that you can NOTE open the appropriate ports accordingly. If your ISP does not pass traffic on port 80, you will need to change the port the camera uses from 80 to something else, such as 8080.
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Page 87: Chapter 12. Power Line Frequency
User’s Manual of ICA-2200 Chapter 12. Power Line Frequency COUNTRY VOLTAGE FREQUENCY COMMENTS *Neutral and line wires are reversed from that used in Argentina 220V 50 Hz Australia and elsewhere. *Outlets typically controlled by adjacent switch. Australia 230V* 50 Hz Though nominal voltage has been officially changed to 230V, 240V is within tolerances and commonly found. - Page 88 User’s Manual of ICA-2200 Malaysia 240V 50 Hz Netherlands 230V 50 Hz Portugal 230V 50 Hz Spain 230V 50 Hz Sweden 230V 50 Hz Switzerland 230V 50 Hz Taiwan 110V 60 Hz Thailand 220V 50 Hz *Outlets typically controlled by adjacent switch.
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Page 89: Chapter 13. 3Gpp
User’s Manual of ICA-2200 Chapter 13. 3GPP To use the 3GPP fun ction, in ad dition to previous section, you might need more information or configuration to make this function work. Note: that to use the 3GPP function, it strongly recommends to install the Networked Device with a public and fixed IP address without any firewall protection. -
Page 90: Chapter 14. Troubleshooting & Frequently Asked Questions
User’s Manual of ICA-2200 Chapter 14. Troubleshooting & Frequently Asked Questions Question Answer or Resolution Features The video and audio The device utilizes H.264, MPEG4 and JPEG triple codec is ad opted in th e compression to providing high quality images. Where H.264 device. - Page 91 1. Restore the factory default setting by pressing and holding down more than 5 seconds on the device. 2. Reconfigure the device. Forgot the IP address of Check IP address of device by using the PLANET IPWizard II the device. program or by UPnP discovery. PLANET IPWizard II •...
- Page 92 User’s Manual of ICA-2200 routers list. Some IP cameras are • Maybe too many IP cameras have been installed on the working but others are LAN, and then NAT router is out of resource to support more failed cameras. You could turn off and on NAT router to clear out of date information inside router.
- Page 93 User’s Manual of ICA-2200 external network. Refer to your router's manual for details. • Access the Network Camera from the Internet with the global IP address of the router and port number of Network Camera. • Some routers reject the global IP address to access the Network Camera on the same LAN.
- Page 94 User’s Manual of ICA-2200 but not externally. Internet firewall with your system or network administrator. The firewall may need to have some settings changed in order for the device to be accessible outside your LAN. • Make sure that the device isn’t conflicting with any other web server running on your LAN.
- Page 95 User’s Manual of ICA-2200 • Pan/Tilt operation has reached the end of corner. Pan/Tilt does not work There may be a slight delay when you are using the Pan/Tilt smoothly. feature in conjunction with streaming audio and video. If you...