Frequently Asked Questions - SSS Siedle Siedle Scope S 850-0 Operating Instructions Manual

Frequently asked
questions
There is nothing showing in the
display.
1 The cordless handset is
hibernating.
• Briefly press any optional button.
2 The cordless handset is not
switched on.
• Press the red End call button and
hold down for a while.
3 The battery is empty.
• Charge the battery or exchange it.
The cordless handset does not
ring.
1 The ring tone has been switched
off
• Hold down the Star key for 3
seconds.
2 The call volume is set to minimum
• Increase the call volume.
3 Door calls are switched off
• Switch the door calls on.
4 Door call forwarding is enabled
• Disable door call forwarding.
The cordless handset does not
respond when buttons are
pressed.
1 The keypad lock is activated
• Hold down the Hash key for 3
seconds.
The person at the other end
cannot hear you.
1 You have set the cordless handset
to mute using the microphone
symbol
• Press the microphone symbol
again.
The number of the caller is not
displayed.
1 The caller has withheld their call
number.
or
2 The number display function has
not been enabled.
• The caller should arrange for
number display function to be
enabled by their provider.
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The display says Base not found
1 The cordless handset is out of
range of the base station
• Reduce the distance between
the cordless handset and the base
station.
2 The cordless handset has been
deregistered
• Register the cordless handset.
3 The base station has not been
switched on
• Check the power supply unit to
the base station.
Error tone after PIN enquiry /
forgotten PIN
1 You have entered the wrong PIN.
• Reset the system PIN to the default
setting (0000).
You cannot hear a ring tone /
dialling tone from the landline.
1 You are not using the supplied
telephone cable.
• Please use the supplied telephone
cable.
2 The telephone cable is not
correctly connected to the base
station / the telephone network.
• Check for correct connection.
3 Your telephone system requires
a (different) external line digit / a
(different) dialling pause than the
one which is set.
• When you call your cordless
handset from a public network
telephone, the display of your cord-
less handset tells you whether the
TC system automatically adds the
external line digit for incoming calls
or not.
• Try the various dialling pauses in
the Settings > System menu.
• Take into account the default
settings of your telephone system
in your Scope cordless handset set-
tings.
It is not possible to call back the
numbers entered in the call list
1 Your telephone system
automatically adds a 0 as a prefix
for incoming calls. For this, you
have preselected the external line
digit 0 in the system settings. Your
telephone system saves incoming
calls in the call lists with the zero
automatically added. This means
that you phone the entries in the call
list back with a double 0.
• You can find out the presettings
of your phone system using the fol-
lowing process:
• Call your cordless handset from a
public network telephone.
• The display on your cordless
handset will tell you about the pre-
settings of your telephone system,
for instance the prefixed 0.
• If there is a 0 already entered,
select the option No in the system
settings under External line digit.
• Take into account the general
default settings of your telephone
system in your Scope cordless
handset settings.
You receive a call from a public
network telephone during a
door call.
If you wish to accept the public net-
work call:
• Reject the door call with the red
End call button.
• Then accept the public network
call with the green Pick up button.
If a door call is forwarded, after
hanging up only the public
network engaged tone is audible
at the door.
• Before hanging up, press the
button combination * 0 #
• and then end the call by pressing
the red hang up button.