Troubleshooting; Dip Switch Settings - Intelix DIGI-HD-IR3 Installation Manual

DIP Switch Settings

DIGI-HD-IR3 Transmitter Dip Switch Positions
SW 1 SW 2 Mode
Off Off Read EDID data from displays
Off On 1080p with multi-channel audio
On Off 1080p with stereo audio
On On No function
DIGI-HD-IR3 Receiver Dip Switch Positions
SW 1 SW 2 Mode
Off Off Normal Operation
Off On Compatibility Mode
On Off Compatibility Mode
On On No function
*The DIGI-HD-IR3 system must be power cycled for the changes
to take effect. Please remove ALL cables from extender, change
DIP switches, and then reconnect.
Symptom
No signal
Status LED is off
No signal
Unusual colors in the
video
No signal
Screen is completely
snowy
Speckling in the video
image
Occasional signal dropouts
Speckling in the video
image
Video without audio
8001 Terrace Ave.
Suite #201
Middleton, WI 53562

Troubleshooting

Possible Solutions
Verify that both ends of the twisted pair cables
use 568B crimp pattern.
Verify HDMI cables and source and destination
HDMI ports are operational.
Verify the power supplies are connected to both
the send and receive baluns.
Verify the power LEDs on both the send and
receive units are brightly illuminated.
Power off the destination device and power it
back on to force renegotiation.
Unplug and re-plug the HDMI cable from receive
balun to force renegotiation.
Use shorter runs of twisted pair cabling.
Drop the HDMI signal to the next lower
resolution; i.e., decrease resolution from 1080p
to 1080i, etc.
Replace the twisted pair cable with a higher
grade twisted pair cable; i.e., replace Cat 5e with
Cat 6.
Set the receive extender dipswitches to
compatibility mode.
If the destination device is incapable of displaying
the video signal, alter the source signal; i.e.,
decrease resolution from 1080p to 1080i, etc.
Change source device to output PCM other than
Bitstream audio
Enable PCM down sampling if supported by your
source device
Phone: 608-831-0880
Toll-Free: 866-4-MATMIX
Fax: 608-831-1833