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Troubleshooting
Symptom
Possible Solutions
No signal
No power to outlet.
Power LED is off
Power supply unplugged.
Bad power supply, switch with known
good to verify.
No signal
Exceeding cable distance, lower
Power LED is ON
resolution on source, reduce cable
distance, or add another DIGI-HD-
COAX2-R in-line as a booster.
Bad connectors, replace connectors on
coax cable.
Bad cables replace HDMI cables one at a
time, replace coax cable.
Unusual colors in the video
Power off the destination device and
power it back on to force renegotiation.
Unplug and re-plug the HDMI cable from
receive balun to force renegotiation.
No signal
Use shorter runs of coaxial cabling.
Screen is completely snowy
Drop the HDMI signal to the next lower
resolution; i.e., decrease resolution from
Speckling in the video image
1080p to 1080i, etc.
Occasional signal dropouts
Replace the coaxial cable with a higher
grade coaxial cable; i.e., replace RG59
with RG6.
Reterminate BNC connectors
Speckling in the video image
If the destination device is incapable of
displaying the video signal, alter the
source signal; i.e., decrease resolution
from 1080p to 1080i, etc.
Video without audio
Change source device to output PCM
rather than Bitstream audio
Enable PCM down sampling if supported
by your source device
Audio without dialog
Display cannot accept multi-channel
audio, change transmitter audio to 2ch
mode. Power cycle devices.
Choppy or intermittent audio.
Wrong sample rate, set source to 48kHz
sampling frequency.
Stereo audio only
Transmitter set to 2ch mode, change
configuration to match number of
speakers in the system. Power cycle
devices.
AV Receiver set to stereo audio – consult
AVR manual.
Video Amplifier
*RG6 Max Distance
(point-to-point or between
*RG59 Max Distance
(point-to-point or between
Transmitter Connectors
(DIGI-HD-COAX2-S)
Receiver Connectors
(DIGI-HD-COAX2-R)
Supported Audio
Output Colorspace
Supported Resolutions
Operating Temp Range
Operating Humid Range 10 to 85% non-condensing
Shipping Weight
Max HDMI Cable Length
Included Accessories
*Variances in connectors and cable grade/condition can greatly
affect distance. Maximum distances cannot be guaranteed due
to these factors. "Baseband" cable is not compatible with the
DIGI-HD-COAX2
Important notice:
Do not attempt to disassemble or alter the extender housing.
There are no user-serviceable parts inside the unit. Doing so
will void your warranty.
To minimize the possibility of equipment damage from
electrostatic discharge (ESD), all source and destination
equipment must be powered off during installation.
Do not connect the extender to any unrelated equipment (RF
amplifiers splitters, modulators, etc.) Doing so may damage
the unit or any connected equipment. Ensure all connected
coaxial cabling is straight-through (point-to-point).
Allow proper ventilation to reduce the risk of thermal failure.
8001 Terrace Ave
Suite #201
Suite #201
Middleton, WI 53562
Specifications
10.4 Gb/s
Bandwidth
1080p: 300' (90m)
1080i: 650' (200m)
links)
720p: 650' (200m)
1080p: 250' (80m)
1080i: 500' (150m)
links)
720p: 500' (150m)
Max Links
7 per Transmitter output
One (1) HDMI type A connector and
two (2) female BNC
One (1) HDMI type A connector and
two (2) female BNC
PCM 2ch @ 48 kHz (2.0)
PCM 6ch @ 48kHz (5.1)
PCM 8ch @ 48kHz (7.1)
YCbCr 4:2:2
720p60, 1080i30, 1080p60,
1080p24 (3D not supported)
32 to 104 degrees F
0 to 40 degrees C
Dimensions
1.14"H x 3.64" W x 3.84"L (4.73"
incl. connectors)
29mm H x 92.5mm W x 97.5mm
L (120mm incl. connectors)
Enclosure
Metal (Silver)
Power
5 VDC / 2A
Regulatory
CE, RoHS
Compliancy
HDCP
1.45lbs. (660g)
6' (2m) or less
(1) power supply, (1) 75ohm
terminator, (2) Mounting brackets
Warranty
2 years
Phone: 608-831-0880
Toll-Free: 866-4-MATMIX
Fax: 608-831-1833
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