Related Documents; Service Information - Motorola DS6878 Product Reference Manual

xx DS6878 Product Reference Guide

Related Documents

•
The DS6878 Quick Start Guide (p/n 72-131700-xx) provides general information to help the user get
started with the digital scanner. It includes basic operation instructions and start up bar codes.
•
The CR0078-S/CR0008-S Cradle Quick Reference Guide (p/n 72-135874-xx) provides information to
help the user set up and use the charge only and host interface cradles. It includes set up and mounting
instructions.
•
The CR0078-P Cradle Quick Reference Guide (p/n 72-138860-xx) provides general information
regarding the cradle. It includes set up and usage instructions.
The latest version of this guide and all guides, are available at: www.motorolasolutions.com/support.

Service Information

If you have a problem using the equipment, contact your facility's technical or systems support. If there is a
problem with the equipment, they will contact the Motorola Solutions Global Customer Support Center at: at:
www.motorolasolutions.com/support.
When contacting Motorola Solutions support, please have the following information available:
•
Serial number of the unit
•
Model number or product name
•
Software type and version number.
Motorola responds to calls by e-mail, telephone or fax within the time limits set forth in service agreements. If
your problem cannot be solved by Motorola Solutions support, you may need to return your equipment for
servicing and will be given specific directions. Motorola is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the
warranty.
If you purchased your business product from a Motorola business partner, please contact that business partner
for support.