Phone Functions During A Phone Call; Call Hold; Call Waiting And Call Flashing; Call Transfer - Depaepe Telecom HD2000 User Manual

2. Incoming multiple calls: When another call comes in while having an active call, the
phone will produce a Call Waiting tone (stutter tone). Answer the incoming call by pressing
the "R" key. The current active call will be put on hold.

7.4. PHONE FUNCTIONS DURING A PHONE CALL

7.4.1. Call Hold

While in conversation, pressing the "R" button will put the remote end on hold. Pressing the
"R" button again will release the previously Hold state and resume the bi-directional media.

7.4.2. Call Waiting and Call Flashing

If call waiting feature is enabled, while the user is in a conversation, he will hear a special
stutter tone if there is another incoming call. User then can press R button to put the current
call party on hold automatically and switch to the other call. Pressing flash button toggles
between the two active calls.

7.4.3. Call Transfer

HD2000IP supports both blind and attended call transfer. Each is easy to use. Use blind
transfer if you want to transfer a call without speaking with someone first; use attended
transfer if you want to speak with the someone prior to transferring call.

7.4.3.1 Blind Transfer

Transfer an active call to a third party without announcement.
Press the R button and wait for a dial tone. Dial the third party's phone number followed by
the # button. Hang up to transfer the call
NOTE: The "Enable Call Feature" must be configured to "Yes" in the web configuration page
to enable this feature.

7.4.3.2 Attended Transfer

Transfer an active call to a third party with attended.
Press R button and make a call and automatically place the ACTIVE call on HOLD. Once the
call is established, hang up to transfer the call.
NOTE: To transfer calls across SIP domains, SIP service providers must support transfer
across SIP domains.

7.4.4. Conference Call

HD2000IP phone supports 3-way conference. 15