Depaepe Telecom HD2000 User Manual
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Depaepe Telecom HD2000 User Manual

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HD2000 IP Phone
User Manual
Made in France
SAS HENRI DEPAEPE
http://www.depaepe.com
Version V2.0

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Summary of Contents for Depaepe Telecom HD2000

  • Page 1 HD2000 IP Phone User Manual Made in France SAS HENRI DEPAEPE http://www.depaepe.com Version V2.0...

  • Page 2: Table Of Contents

    HD2000 IP User Manual Table of Content WELCOME ........................4 WHAT IS IN THE PACKAGE ..................4 Key Features ....................... 5 Hardware specification....................6 INSTALLATIONS ......................6 5.1. Power and LAN connection ................6 5.2. Walls mount installation: ................8 Get Familiar with the telephone ................
  • Page 3 HD2000 IP User Manual 8.1.5.2 Account ..................22 8.1.5.3 Network ..................33 8.1.5.4 Setting ..................37 8.1.6. Saving the Configuration Changes ............. 48 8.1.7. Rebooting the HD2000IP ..............48 8.1.8. Configuration through a Central Server ..........48 SOFTWARE UPGRADE .................... 50 10.

  • Page 4: Welcome

    HD2000 IP User Manual 1. WELCOME The IP PHONE HD2000IP is an internet telephone set that features superb audio quality, rich functionalities, high level of integration, and compactness. By converting analog voice for transmission over the internet, the IP Phone HD2000IP allows users with broadband internet connections to make calls to and from anywhere in the world.

  • Page 5: Key Features

    HD2000 IP User Manual 3. Key Features  Support SIP 2.0 (RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP/RARP, DNS, DHCP, NTP, PPPoE, STUN, UPNP,TFTP, etc.  Powerful Digital Signal Processing (DSP) technology to ensure superior audio quality  Support various codecs including G.711 (PCM a-law and u-law), G.723.1 , G.729A/B, G.726-32, G.722, GSM_FR, iLBC.

  • Page 6: Hardware Specification

    HD2000 IP User Manual 4. Hardware specification. Model HD2000IP LAN interface 1x RJ45 100Base-T(PoE supported) PoE Class 4 Power consumption 1,600 mW Current consumption 34 mA Power supply (optional) Input: 100-240VAC 50-60 Hz Output: +5VDC, 1200mA CE/FCC/UL certification Dimension 215 x 165 x 70 mm (L x W x H) Weight 0.9kg...
  • Page 7 HD2000 IP User Manual Power Jack 5V DC power port 10/100Mbps RJ45 port for LAN Handset Jack RJ9 port connect to handset AFETY OMPLIANCES The HD2000IP phone complies with FCC/CE and various safety standards. The HD2000IP power adaptor (optional) is compliant with these standards. Only use the HD2000IP power adaptor provided by Depaepe.

  • Page 8: Walls Mount Installation

    Walls mount installation: 5.2. The HD2000 IP comes with a small plastic bag containing 1 thins screw and a foam plug to be used for preventing theft or unauthorized removal, 2 bigger screws for wall mount fixing. 1) Drill 2 holes as shown on the wall mounting layout (see the next drawing). Install the 2 bigger screws in those holes on the wall.
  • Page 9 HD2000 IP User Manual 2) If the telephone must be secured against thefts or unauthorized removal, drill a third hole as shown on the wall mounting layout. 3) Check the LAN or/and Power connection. 4) Align the 2 slots at the base of the HD2000IP in front of the 2 screws and pull down.

  • Page 10: Get Familiar With The Telephone

    HD2000 IP User Manual 6. Get Familiar with the telephone Handset, on hold position* Speaker Speed dial keys (HD2000 Volume adjustment urgence models only) Key pad R flash Mute LEDs for ringer and Message Message Ringer volume Conference Redial *Handset on hold position: This feature can be used to secure the handset while waiting for someone to ‘come to the phone”...
  • Page 11 HD2000 IP User Manual Keypad Buttons Keypad Buttons Definitions 0 - 9, *(.), # To input: numbers, *(.), # Stop voice to receiver (Mute key). Enter to retrieve voice mails or other messages control the earpiece (Handset) volume, the last...

  • Page 12: Basic Operations

    HD2000 IP User Manual 7. BASIC OPERATIONS Get Familiar with Voice menu (keypad models 7.1. only) HD2000IP has stored a voice prompt menu for quick access to settings and simple configuration. You can enter this voice prompt menu one ways ...
  • Page 13 HD2000 IP User Manual Your number is The current number is announced. Enter “9” to toggle between enable and WAN Port Web Access disable Announces current Firmware Server IP Firmware Server IP address. Enter 12 digit new IP address. Address...

  • Page 14: Make A Phone Call (Keypad Models Only)

    HD2000 IP User Manual Make a Phone call (keypad models only) 7.2. 7.2.1. Completing Calls There are two ways to complete a call:  DIAL: To make a phone call. • Take Handset off-hook • The phone will have a dial tone.

  • Page 15: Answering Phone Calls

    HD2000 IP User Manual ANSWERING PHONE CALLS 7.3. 7.3.1. Receiving Calls 1. Incoming single call: Phone rings with selected ring-tone. Answer call by taking Handset. 2. Incoming multiple calls: When another call comes in while having an active call, the phone will produce a Call Waiting tone (stutter tone).

  • Page 16: Conference Call

    HD2000 IP User Manual call is established, hang up to transfer the call. NOTE: To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. 7.4.4. Conference Call HD2000IP phone supports 3-way conference. Assuming that call party A and B are in conversation. A wants to bring C in a conference: ...

  • Page 17: Call Features (Keypad Models Only)

    HD2000 IP User Manual CALL FEATURES (keypad models only) 7.5. 7.5.1. Call Features Tables Following table shows the call features of HD2000IP : Call Features Block Caller ID (for all subsequent calls) Send Caller ID (for all subsequent calls) Block Caller ID (per call)

  • Page 18: Configuration Guide

    HD2000IP configuration page: 8.1.1. Get the IP address of the HD200IP: Connect the HD2000 IP to a network via standard Ethernet cable, be default the HD2000IP is in DHCP mode. If it is the HD2000IP with keypad, use the voice menu to get the IP address of the HD2000IP (see the 7.1 get familiar with voice menu)

  • Page 19: User Programming And Configuration

    HD2000 IP User Manual 8.1.3. User Programming and Configuration From your web browser, the HD2000IP will show the following login screen: Enter the password and click on the “Login” button 8.1.4. Login, Passwords Password is case sensitive and all Depaepe devices come with factory default password as...

  • Page 20: Configuration Options And Explanations

    HD2000 IP User Manual 8.1.5. Configuration Options and Explanations After a correct password is entered in the login screen, the embedded web server inside the HD2000IP will show the configuration page, which is explained in details below: 8.1.5.1 Device Status Copyright ©...

  • Page 21: Account Status

    HD2000 IP User Manual Home – Status Options Meaning Version Product Model Contains the product model info. •Boot: Booting code version number. • IMG: This is the main software (firmware) release number, always used to identify the software (firmware) system of the phone.

  • Page 22: Account

    HD2000 IP User Manual 8.1.5.2 Account Copyright © 2015 SAS HENRI DEPAEPE Page 22 of 52...
  • Page 23 HD2000 IP User Manual Account – Basic Options Meaning Account Status Indicates whether accounts are registered to the related SIP server(s). When set to Yes the FXS port is activated Account Active Sip.mycompany.com or IP Adress. This field contains the URI string or the IP address (and port, if different from 5060) of the SIP primary server.
  • Page 24 HD2000 IP User Manual Label The name show on the LCD of the current device SIP service subscriber’s User ID SIP User ID SIP service subscriber’s Authenticate ID. Can be identical to or Authenticate ID different from SIP User ID Authenticate SIP service subscriber’s account password...
  • Page 25 HD2000 IP User Manual RFC 2543 Hold By default is Yes. Enable if Yes or disable if No : Hold Copyright © 2015 SAS HENRI DEPAEPE Page 25 of 52...
  • Page 26 HD2000 IP User Manual Account – Codec Options Meaning The HD2000IP supports up to 6 different Vocoder types including G.711 A-/U-law，G.723.1, G.726, G.729A/B, G.722, iLBC, GSM_FR . Depending on the product model, some of these Vocoders may not be provided in standard release.
  • Page 27 HD2000 IP User Manual Copyright © 2015 SAS HENRI DEPAEPE Page 27 of 52...
  • Page 28 HD2000 IP User Manual Copyright © 2015 SAS HENRI DEPAEPE Page 28 of 52...
  • Page 29 HD2000 IP User Manual Account -Advanced Options Meaning DTMF Payload Type This parameter sets the payload type for DTMF using RFC2833 Send DTMF as in-audio, According to RFC 2833 or SIP INFO DTMF Type message. This parameter allows users to control whether to send an SIP NOTIFY...
  • Page 30 HD2000 IP User Manual a. xx+ - at least 2 digit number; b. ^ - exclude; c. [3-5] - any digit of 3, 4, or 5; d. [147] - any digit 1, 4, or 7; e. <2=011> - replace digit 2 with 011 when dialing •...
  • Page 31 HD2000 IP User Manual Defines the minimum session expiration (in seconds). Default is 90 Min-SE seconds. If set to “Yes”, the phone will use session timer when it makes Caller Request Timer outbound calls if remote party supports session timer.
  • Page 32 HD2000 IP User Manual phone status on the server to DND. SIP Send Mac Setting caller name display source, contain “FROM”, “PAI-FROM”, Caller Display Source “PAI-RPID-FROM”, “RPID-PAI-FROM”, “RPID-FROM” Copyright © 2015 SAS HENRI DEPAEPE Page 32 of 52...

  • Page 33: Network

    HD2000 IP User Manual 8.1.5.3 Network Copyright © 2015 SAS HENRI DEPAEPE Page 33 of 52...
  • Page 34 HD2000 IP User Manual Network – Basic Options Meaning There HD2000IP operates in two modes: 1. DHCP mode: all the field values for the Static IP mode are not used (even though they are still saved in the Flash memory.) The HD2000IP acquires its IP address from the first DHCP server it discovers on its LAN.
  • Page 35 HD2000 IP User Manual Copyright © 2015 SAS HENRI DEPAEPE Page 35 of 52...
  • Page 36 HD2000 IP User Manual Network -Advanced Options Meaning Active : select the desired value from the pull-down list of Active. LLDP Packed interval : enter the desired time(in seconds) in the Packet interval (1~3600s) field. Layer 3 Qos : This field defines the layer 3 QoS parameter which can be the value used for IP Precedence or Diff-Serv or MPLS.

  • Page 37: Setting

    HD2000 IP User Manual 8.1.5.4 Setting Setting -Preference Options Meaning Web Language Select the displayed language for web page Keypad DTMF Tone Open or close keypad DTMF Tone Volume Amplification HandSet Send Volume No Key Entry In seconds, 0 means never timeout, default is 0 second.
  • Page 38 HD2000 IP User Manual Copyright © 2015 SAS HENRI DEPAEPE Page 38 of 52...
  • Page 39 HD2000 IP User Manual Setting - Features Options Meaning Forward Target : Target number for transfer. On Code : The feature code to enable all incoming calls forward, the phone will send the feature code directly to open all incoming calls Always forward.
  • Page 40 HD2000 IP User Manual Setting - Tones Options Meaning Select Country Using these settings, users can configure ring or tone frequencies based on parameters from local telecom. By default, they are set to North American standard. Dial Tone, Ringback Frequencies should be configured with known values to avoid Tone, Busy Tone, uncomfortable high pitch sounds.
  • Page 41 HD2000 IP User Manual Setting - Date&Time Options Meaning DHCP Time Time Zone Current local time in cities worldwide NTP Server is Covered Allow DHCP Option 42 to override NTP server with DHCP NTP Server Address of NTP server Backup NTP Server...
  • Page 42 HD2000 IP User Manual for this access level is var. And the default password is 1234. User: The end user access level. Generally, only a few configurations are allowed to be written and read for access user. The authentication identity for this access level is user.
  • Page 43 HD2000 IP User Manual Copyright © 2015 SAS HENRI DEPAEPE Page 43 of 52...

  • Page 44: Auto Provision

    HD2000 IP User Manual Management - Auto Provision Options Meaning PnP Active The request to the server to obtain a support URL for upgrade. Upgrade Mode Type of the provider : TFTP/HTTP/FTP/HTTPS needs to be set to be a valid URL of a provider server, server name can be in either FQDN or IP address format.
  • Page 45 HD2000 IP User Manual Management- Configuration Options Meaning Configure File Dowload Device Xml Export the XML configuration files to backup the settings. Configuration Restore Xml Configuration Import the XML configuration files to restore the settings. Dowload Device Xml Export the BIN configuration files to backup the settings.
  • Page 46 HD2000 IP User Manual 9. SLIC chip exception (WARNING and ERROR levels) 10. memory exception (ERROR level) The Syslog uses USER facility. In addition to standard Syslog payload, it contains the following components: GS_LOG: [device MAC address][error code] error message Example: May 19 02:40:38 192.168.1.14 GS_LOG:...
  • Page 47 HD2000 IP User Manual Management - Server CA Options Meaning Import Trusted Certificates Files Trusted Certificates Management— Tools Options Meaning Pcap Feature Copyright © 2015 SAS HENRI DEPAEPE Page 47 of 52...

  • Page 48: Saving The Configuration Changes

    HD2000 IP User Manual 8.1.6. Saving the Configuration Changes Once a change is made, users should click on the “SaveSet” button in the Configuration page, as follow: 8.1.7. Rebooting the HD2000IP You can reboot the HD2000IP by clicking on the “Reboot” button after each update to the configuration page.
  • Page 49 HD2000 IP User Manual The configuration file can be downloaded via TFTP or HTTP from the central server. A service provider or an enterprise with large deployment of HD2000IPs can easily manage the configuration and service provisioning of individual devices remotely and automatically from a central server.

  • Page 50: Software Upgrade

    HD2000 IP User Manual 9. SOFTWARE UPGRADE To upgrade software, HD2000IP can be configured with a TFTP server where the new code image is located. The TFTP upgrade can work in either static IP or DHCP mode using private or public IP address.

  • Page 51: Restore To Factory Default Settings

    HD2000 IP User Manual 10. RESTORE TO FACTORY DEFAULT SETTINGS Warning: Restoring to the factory default settings will delete all configuration information of the device. Steps to follow in restoring to factory default settings by keypad: a) Press “***” for voice prompt.

  • Page 52: Copyright © 2015 Sas Henri Depaepe

    HD2000 IP User Manual Depaepe se réserve le droit de modifier cette notice à tout moment et sans préavis. SAS HENRI DEPAEPE 75-77 rue du Pré Brochet 95110 SANNOIS Ph: +33 (0) 1 30 25 81 60 Fax: +33 (0) 1 39 98 61 24 www.depaepe.com...

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