Depaepe Telecom HD2000 User Manual
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Depaepe Telecom HD2000 User Manual

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Summary of Contents for Depaepe Telecom HD2000

  • Page 1 HD2000 IP Phone User Manual...

  • Page 2: Table Of Contents

    Table of Content 1. WELCOME........................4 2. WHAT IS IN THE PACKAGE..................... 4 3. Key Features........................5 4. Hardware specification....................6 5. INSTALLATIONS....................... 6 5.1. Power and LAN connection ................6 5.2. Walls mount installation: ..................8 6. Get Familiar with the buttons ..................10 7.
  • Page 3 8.1.4.3 Account Options ..............25 8.1.4.4 Super Options................34 8.1.5. Saving the Configuration Changes............38 8.1.6. Rebooting the HD2000IP..............38 8.1.7. Configuration through a Central Server..........38 9. SOFTWARE UPGRADE......................41 10. RESTORE TO FACTORY DEFAULT SETTINGS ............42...

  • Page 4: Welcome

    1. WELCOME The IP PHONE HD2000IP is an internet telephone set that features superb audio quality, rich functionalities, high level of integration, and compactness. By converting analog voice for transmission over the internet, the IP Phone HD2000IP allows users with broadband internet connections to make calls to and from anywhere in the world.

  • Page 5: Key Features

    3. Key Features - Support SIP 2.0 (RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP/RARP, DNS, DHCP, NTP, PPPoE, STUN, UPNP,TFTP, etc. - Powerful Digital Signal Processing (DSP) technology to ensure superior audio quality - Support various codecs including G.711 (PCM a-law and u-law), G.723.1 , G.729A, G.726. - Support standard encryption and authentication (DIGEST using MD5, MD5-sess) - Support for Layer 2 (802.1Q VLAN, 802.1p) and Layer 3 QoS (ToS, DiffServ, MPLS) - Support Silence Suppression, VAD (Voice Activity Detection), CNG (Comfort...

  • Page 6: Hardware Specification

    4. Hardware specification Model HD2000IP LAN interface 1x RJ45 100Base-T(POE supported) Power supply (optional) Input: 100-240VAC 50-60 Hz Output: +5VDC, 1200mA CE/FCC/UL certification Dimension 215 x 165 x 70 mm (L x W x H) Weight 0.9kg Temperature 40 – 130 F 5 –...
  • Page 7 Power Jack 5V DC power port 10/100Mbps RJ45 port for LAN Handset Jack RJ9 port connect to handset SAFETY COMPLIANCES The HD2000IP phone complies with FCC/CE and various safety standards. The HD2000IP power adaptor (optional) is compliant with these standards. Only use the HD2000IP power adaptor provided by Depaepe.

  • Page 8: Walls Mount Installation

    Walls mount installation: 5.2. The HD2000 IP comes with a small plastic bag containing 1 thins screw and a foam plug to be used for preventing theft or unauthorized removal, 2 bigger screws for wall mount fixing. 1) Drill 2 holes as shown on the wall mounting layout (see the next drawing). Install the 2...
  • Page 9 2) If the telephone must be secured against thefts or unauthorized removal, drill a third hole as shown on the wall mounting layout. 3) Check the LAN or/and Power connection. 4) Align the 2 slots at the base of the HD2000IP in front of the 2 screws and pull down. 5) If needed, install the third screw though the hole located above the telephone (see the page 6) and hide it with the foam plug.

  • Page 10: Get Familiar With The Buttons

    6. Get Familiar with the telephone *Handset on hold position: This feature can be used to secure the handset while waiting for someone to ‘come to the phone” without going back to on-hook condition.
  • Page 11 Keypad Buttons Keypad Buttons Definitions 0 - 9, *(.), # To input: numbers, *(.), # Stop voice to receiver (Mute key). Enter to retrieve voice mails or other messages control the earpiece (Handset) volume, the last state is memorized, when you press the key, increase the volume up to the maximum step, new pressing goes to the first step Switch the call (Transfer key)

  • Page 12: Basic Operations

    7. BASIC OPERATIONS 7.1. Get Familiar with Voice menu: HD2000IP has stored a voice prompt menu for quick access to settings and simple configuration. You can enter this voice prompt menu one ways - Pick up the receiver of the analog telephone and press “***” A voice will say, “Enter the new option.”...

  • Page 13: Make A Phone Call

    Firmware Server IP Announces current Firmware Server IP Address address. Enter 12 digit new IP address. Configuration Server IP Announces current Config Server Path IP Address address. Enter 12 digit new IP address. Upgrade Protocol Upgrade protocol for firmware and configuration update.

  • Page 14: Quick Ip Call Mode

    • Take Handset off-hook • The phone will have a dial tone. • Enter the phone number • Waiting for 4 seconds or press the # key Note: 1) The value ‘no key entry time out’ by default is 4 seconds, you can change it. 2) You can also modify the dial plan for send a call immediately.

  • Page 15: Phone Functions During A Phone Call

    2. Incoming multiple calls: When another call comes in while having an active call, the phone will produce a Call Waiting tone (stutter tone). Answer the incoming call by pressing the “R” key. The current active call will be put on hold. 7.4.

  • Page 16: Mute Incoming Calls

    Assuming that call party A and B are in conversation. A wants to bring C in a conference: - A presses the “R” button to get a dial tone and put B on hold - A dials C’s number then “SEND” key to make the call - If C answers the call, then A presses “CONF”...

  • Page 17: Call Features

    CALL FEATURES 7.5. 7.5.1. Call Features Tables Following table shows the call features of HD2000IP : Call Features Block Caller ID (for all subsequent calls) Send Caller ID (for all subsequent calls) Block Caller ID (per call) Send Caller ID (per call) Disable Call Waiting (for all subsequent calls) Enable Call Waiting (for all subsequent calls) Disable Call Waiting.

  • Page 18: Configuration Guide

    8. CONFIGURATION GUIDE 8.1. Configuring HD2000IP using Web Browser HD2000IP has embedded Web server and HTML pages that allow users to configure the HD2000IP through an easy-to-use Web browser interface such as Microsoft’s Internet Explorer or Netscape browser. Below is a screen shot of the HD2000IP configuration page: 8.1.1.

  • Page 19: User Programming And Configuration

    8.1.3. User Programming and Configuration From your web browser, the HD2000IP will show the following login screen: Enter the password and click on the “Login” button 8.1.4. Passwords Passwords are case sensitive and the devices come with factory default passwords as indicated below: Advanced User Password for access to Super User Options: admin End User Password for access to Basic User Options: 1234...

  • Page 20: Configuration Options And Explanations

    8.1.5. Configuration Options and Explanations After a correct password is entered in the login screen, the embedded web server inside the HD2000IP will show the configuration page, which is explained in details below: 8.1.5.1 Device Status Device Status explained Options Meaning Product Model Contains the product model info...

  • Page 21: Basic Options

    8.1.5.2 Basic Options...
  • Page 22 BASIC OPTIONS SETTING Options Meaning Web Port Default is 80. IP Address There HD2000IP operates in two modes: 1. DHCP mode: all the field values for the Static IP mode are not used (even though they are still saved in the Flash memory.) The HD2000IP acquires its IP address from the first DHCP server it discovers on its LAN.
  • Page 23 BASIC OPTIONS SETTING Options Meaning Time Zone This parameter controls the date/time display according to the specified time zone. NTP server URI or IP address of the NTP (Network Time Protocol) server. Used by the phone to synchronize the date and time. Daylight This parameter controls time displayed in daylight savings time.
  • Page 24 the last “day” the iteration of the weekday (e.g.: last Sunday, 3rd last Tuesday etc). The saving is in the unit of minutes. The saving time may also be preceded by a negative (-) sign if subtraction is desired instead of addition.

  • Page 26: Account Options

    Account Settings Options Meaning Account active When set to Yes the FXS port is activated SIP Server This field contains the URI string or the IP address (and port, if different from 5060) of the SIP proxy server. e.g., the following some valid examples: sip.my-voip-provider.com, or sip:my-company-sip-server.com, or 192.168.1.200:5066 Outbound Proxy...
  • Page 27 minutes) the HD2000IP refreshes its registration with the specified registrar. The default interval is 60 minutes (or 1 hour). The maximum interval is 65535 minutes (about 45 days). Default is No. If set to “Yes,” user can place outgoing calls even Outgoing call without Registration when not registered (if allowed by ITSP) but is unable to receive...
  • Page 29 DTMF Payload Type This parameter sets the payload type for DTMF using RFC2833 DTMF in Audio Send DTMF as inband (in-audio). DTMF via RFC2833 Send DTMF via RTP (According to RFC 2833). DTMF via SIP INFO Send DTMF via SIP INFO message. Send Flash Event This parameter allows users to control whether to send an SIP NOTIFY message indicating the Flash event, or just to switch to...
  • Page 30 Voice Frames per TX This field contains the number of voice frames to be transmitted in a single packet. When setting this value, the user should be aware of the requested packet time (used in SDP message) as a result of configuring this parameter.
  • Page 32 Account Ring Tone There are 4 uniquely defined ring tones: • One (1) System Ring Tone: when selected, all calls will ring with system ring tone. • Three (3) Customer Ring Tones: when selected, incoming calls from designated account will play selected ring tone. Disable Call -Waiting Default is No.
  • Page 33 Anonymous Call Default is No. If set to Yes, incoming calls with anonymous Caller Rejection ID will be rejected with 486 Busy message. Check SIP User ID for When the phone receive INVITE, at first it will check if it is right the Incoming INVITE ‘To’...

  • Page 35: Super Options

    Super Options Setting options Meaning Admin Password This contains the password to access the Advanced Web Configuration page. This field is case sensitive. Only the administrator can configure the “Advanced Settings” page. Password field is purposely left blank for security reasons after clicking update and saved.
  • Page 37 Download Device Used to download the change you have made. Configuration Reset To factory Restore the phone to factory’s configuration. settings Distinctive Ring Caller ID must be configured. Select a Distinctive Ring Tone 1 Tone through 3 for a particular Caller ID. The HD2000IP will ONLY use selected ring tones for particular Caller IDs.

  • Page 38: Saving The Configuration Changes

    8.1.6. Saving the Configuration Changes Once a change is made, users should click on the “SaveSet” button in the Configuration page, as follow: The HD2000IP will then display the following screen to confirm that the changes have been saved. Please allow 5 seconds before rebooting the device. 8.1.7.
  • Page 39 When HD2000IP boots up, it will send TFTP or HTTP request to download configuration files. There are two configuration files, one is “cfg.txt” and the other is“cfg001fc1xxxxxx”, where “001fc1xxxxxx” is the MAC address of the HD2000IP. For more information regarding configuration file format, please refer to the related technical documentation.
  • Page 40 9. Option 150--TFTP server address. (if you select SUPER OPTION->Upgrade Via->TFTP), HTTP server address (if you select SUPER OPTION->Upgrade Via->HTTP)

  • Page 41: Software Upgrade

    9. SOFTWARE UPGRADE To upgrade software, HD2000IP can be configured with a TFTP server where the new code image is located. The TFTP upgrade can work in either static IP or DHCP mode using private or public IP address. It is recommended to set the TFTP server address in either a public IP address or on the same LAN with the HD2000IP.

  • Page 42: Restore To Factory Default Settings

    10. RESTORE TO FACTORY DEFAULT SETTINGS Warning: Restoring to the factory default settings will delete all configuration information of the device. Steps to follow in restoring to factory default settings by keypad: a) Press “***” for voice prompt. b) Enter “99” and then you will hear the voice prompt “Reset”. c) Enter the number “862584658050”.

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