Depaepe Telecom UC806 User Manual
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Depaepe Telecom UC806 User Manual

Depaepe Telecom UC806 User Manual

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ENTERPRISE HD IP PHONE

USER GUIDE

UC806(P)
Version:1.0.3.59
SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France
Tel +33(0)1 3025 8160 - Fax +33(0)1 3998 6124 - contact@depaepe.com

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Summary of Contents for Depaepe Telecom UC806

  • Page 1: Notices Information

    ENTERPRISE HD IP PHONE USER GUIDE UC806(P) Version:1.0.3.59 SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France Tel +33(0)1 3025 8160 - Fax +33(0)1 3998 6124 - contact@depaepe.com...

  • Page 2: Safety Cautions

    Notices information Notices Information Safety cautions To use the Phone follow the instructions in this manual. To use the power adapter that delivered with the phone. Other power adapters may damage the phone. The phone is only for indoor use. And also avoid in high humidity, water and some other liquids.

  • Page 3: Table Of Contents

    Table of Content Table of Content Notices Information .......................1 Safety cautions ......................1 Disposal of the phone ....................1 Cleaning ........................1 Table of Content......................2 Getting Started ........................4 Packing List .........................4 Phone Installation.......................6 1. Attach the Foot stand ....................6 2. Connect the Handset and optional Headset............7 3.

  • Page 4: Table Of Content

    Table of Content ntercom ........................52 Speed Dial ........................54 Direct Pickup ......................54 Group Pickup......................55 BLF ..........................56 Shared Line ........................57 Record .........................59 Call Park........................59 Paging .........................60 DTMF..........................61 Prefix..........................61 Upgrade...........................63 Factory Reset ......................63 Upgrade........................63 Troubleshooting......................66 Why is the phone LCD screen blank? ..............66 Why does the phone display "Network Unavailable"? ........66 Why can’t I get a dial tone? ...................66 SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France...

  • Page 5: Getting Started

    Getting Started Getting Started Packing List The package contains the following parts, please check if all the items are not missed: 1. The phone device 2. The footstand 3. Handset SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France Tel +33(0)1 3025 8160 - Fax +33(0)1 3998 6124 - contact@depaepe.com...
  • Page 6 Getting Started 4. Headset cord 5. Power adapter 6. Ethernet cable SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France Tel +33(0)1 3025 8160 - Fax +33(0)1 3998 6124 - contact@depaepe.com...

  • Page 7: Phone Installation

    Getting Started 7. Quick installation reference Phone Installation 1. Attach the Foot stand SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France Tel +33(0)1 3025 8160 - Fax +33(0)1 3998 6124 - contact@depaepe.com...

  • Page 8: Connect The Handset And Optional Headset

    Getting Started 2. Connect the Handset and optional Headset SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France Tel +33(0)1 3025 8160 - Fax +33(0)1 3998 6124 - contact@depaepe.com...

  • Page 9: Connect The Network And Power

    Getting Started 3. Connect the Network and Power Initialization After your phone has been powered up, the system boots up and performs the following steps: Automatic Phone Initialization The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display "Booting"...
  • Page 10 Getting Started And then show “Initializing “during the initialization. By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g. IP address, subnet mask, default gateway, DNS server. SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France Tel +33(0)1 3025 8160 - Fax +33(0)1 3998 6124 - contact@depaepe.com...

  • Page 11: Getting Familiar With Your Phone

    Getting Familiar with Your Phone Getting Familiar with Your Phone Hardware Components Preview Item Description To Presentation all information about the date& time, accounts, LCD screen soft keys, messages, calls and other some information. Power Indicator LED To indicate the power status The phone supported up to 4 accounts Line keys 1.
  • Page 12 Getting Familiar with Your Phone Left arrow key: To move left of the selection shows on the screen. Down arrow key: To move down of the selection shows on the screen. 1. To return to idle screen. 2. To cancel the information or call on the screen. 1.
  • Page 13 Getting Familiar with Your Phone Blinked orange: Public Hold Blinked green: Private Hold Light Drown: Unregistered Speaker Press this button to place a call in hands-free mode. To dial the previous dialed number. Redial To act as send key. To decrease the volume. Volume To increase the volume.

  • Page 14: Icon Preview

    Getting Familiar with Your Phone Icon Preview Icon Description Network down Registered succeed Unregistered Speakerphone mode Handset mode Headset mode Voice messages Text message Mute Do Not Disturb Volume is 0 Hold Received calls Dialed Calls SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France Tel +33(0)1 3025 8160 - Fax +33(0)1 3998 6124 - contact@depaepe.com...
  • Page 15 Getting Familiar with Your Phone Missed calls Forward calls Conference Keypad locked Keypad unlocked SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France Tel +33(0)1 3025 8160 - Fax +33(0)1 3998 6124 - contact@depaepe.com...

  • Page 16: Memory Key Function Overview

    Getting Familiar with Your Phone Memory Key Function Overview Line Speed Dial BLF List Voice Mail Direct Pick Up Group Pick Up Call Park Intercom DTMF Prefix Conference Forward Transfer Hold Redial SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France Tel +33(0)1 3025 8160 - Fax +33(0)1 3998 6124 - contact@depaepe.com...
  • Page 17 Getting Familiar with Your Phone Call Return Record URL Record Paging Group Listening Public Hold Private Hold Shared Line SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France Tel +33(0)1 3025 8160 - Fax +33(0)1 3998 6124 - contact@depaepe.com...

  • Page 18: Basic Features Configuration

    Basic Features Configuration Basic Features Configuration This part will mainly introduce the basic configuration as the Time, Language, and Volume… Web Login 1. Get the IP address: Press Menu -> Status ->Information. 2. Input the IP Address in the web browser. 3.

  • Page 19: Administrator Password

    Basic Features Configuration 4. Login successfully. Note: The PC and phone should be in the same segment. When register the accounts in web and the server port is not “5060”, then “SIP Server” should be set as “SIP Server’s IP address: server port.”, for example, “192.168.0.122: 5090”. Administrator Password The password is mainly used for login the web interface or set the advanced settings through phone interface.

  • Page 20: Language

    Basic Features Configuration To change to password via Web Interface 1. Management -> Password 2. Fill the value 3. Click to save the configuration. Note: When you use the web interface: user name: admin password: admin(default) Language The default Phone interface language is English. To change the language via Phone interface Press Menu ->...

  • Page 21: Time And Date

    Basic Features Configuration Press or Save soft key to save the configuration. To change the language via Web Interface Setting -> Preference ->Web Language Select the necessary one. Press to save the configuration. Note: All languages may not be available for selection. The available languages depend on the language packs currently loaded to the IP phone.
  • Page 22 Basic Features Configuration To configure the time and Date by SNTP setting 1. To press Menu -> Setting -> Basic setting -> Time & Date -> SNTP Settings 2. Press , or to change the Time zone. 3. Fill the NTP server1, NTP Server2, and Daylight Saving. 4.
  • Page 23 Basic Features Configuration To configure the Time & Date Format 1. To press Menu -> Setting -> Basic setting -> Time & Date Format 2. Press or press to change between 12 Hour or 24 Hour. 3. Press or press to change among Y-M-D(year-month-day), M-D-Y(month-day-year), D-M-Y(day-month-year).
  • Page 24 Basic Features Configuration To configure the Time and Date by web interface Login Login name: admin, password: admin(default) Network -> Advanced ->NTP Server Fill the value in the blank. To change the Time Zone and Date Display Format via web interface Setting ->...

  • Page 25: Ring Tone

    Basic Features Configuration server, please contact your system administrator for more information. Ring Tone You can adjust the type and volume of the ring tone. To adjust the Ring Tone Type via Phone interface 1. Press Menu -> Setting -> Basic Settings -> Ring Tone. 2.
  • Page 26 Basic Features Configuration To configure Distinctive Ring Tone via Phone Interface 1. Press Directory 2. Select the target contact 3. Press Detail soft key to edit the contact. 4. Press to select the wanted Ring Tone for the contact 5. Press Save soft key to save the contact. SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France Tel +33(0)1 3025 8160 - Fax +33(0)1 3998 6124 - contact@depaepe.com...
  • Page 27 Basic Features Configuration To configure Distinctive Ring Tone via Web Interface 1. Directory -> Directory -> Contact 2. Choose the Ring Tone you want to use. -> 3. Click to save the configuration. SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France Tel +33(0)1 3025 8160 - Fax +33(0)1 3998 6124 - contact@depaepe.com...

  • Page 28: Volume

    Basic Features Configuration Volume You can adjust the volume for the phone by the volume keys: To adjust the Ring tone volume 1. Option 1: To press on the idle page 2. Option 2: To press during the call is ringing. To adjust the handset volume To press during a call in handset mode.
  • Page 29 Basic Features Configuration A. To add contacts list into local directory To add contacts manually 1. Press Menu -> DIR -> Contacts 2. Press Add soft key 3. Enter the necessary information as Name, Phone number… 4. Press save soft key or to add the contacts successfully.
  • Page 30 Basic Features Configuration To add contacts via web interface 1. Click Directory 2. Enter the name, number and some other information. 3. Press and then press button. B: To add contacts into blacklist SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France Tel +33(0)1 3025 8160 - Fax +33(0)1 3998 6124 - contact@depaepe.com...

  • Page 31: Basic Call Features

    Basic Call Features To add blacklist manually 1. Press Menu -> Directory -> Blacklist 2. Press Add soft key. 3. Enter the necessary information as Name, Phone number… 4. Press save soft key or to add the contacts successfully. To add blacklist from history 1.

  • Page 32: End A Call

    Basic Call Features 2. Press or press the send softkey, then the call is sending. To place a call by Headset: 1. Press the ( light is Green), 2. Enter the desired number. 3. Press or press the Send softkey, then the call is sending. Placing a call by hands-free speakerphone 1.

  • Page 33: Redial A Call

    Basic Call Features To end a call under hands-free speakerphone Mode 1. Press the Cancel soft key or press Note: 1. During the conference, to end the call is same as mentioned above. Redial a Call To redial the last placed call from the IP Phone Press directly when LCD is on the idle interface.

  • Page 34: Auto Answer

    Basic Call Features Auto Answer Enable auto answer feature, you will answer all incoming call automatically. To enable Auto Answer via Webpage 1. To Click Account -> Advanced 2. To choose Yes for the Auto Answer. 3. To click Saveset to save the configuration. To Disable Auto Answer via Webpage 1.

  • Page 35: Call Transfer

    Basic Call Features To make a call on hold during three modes: To hold a call under handset mode: 1. Press Hold soft key or to hold the current call. 2. Press Resume soft key or to resume the call on hold. To hold a call under headset mode: 1.
  • Page 36 Basic Call Features 2. Enter the number that transfers to. 3. Press , and now the blind transfer completed. NOTE: The “Enable Call Feature” must be configured to “Yes” to enable this feature. Attended Transfer When you use this feature, you can 1.

  • Page 37: Call Conference

    Basic Call Features NOTE: To use this function, should at least one line key set as Auto. BLF Transfer 1. Set a Programmable Key or line key is set as BLF. For how to set BLF, please refer to 2. Press or transfer soft key during the conversation, the call is on hold now.

  • Page 38: Call Forward

    Basic Call Features 13. A press or the conference soft key, then A, B, C, D and E are now the 5-way conference is built. 14. A end the call, the conference is finished. Note: 1. If C does not answer the call, A can back to continue the conversation with B; 2.
  • Page 39 Basic Call Features To configure static forward To configure always forward With this feature, all incoming calls will forward immediately to configured number. 1. Press Menu -> Features -> Call forward ->Always Forward. 2. Press or press to select the enable choice 3.
  • Page 40 Basic Call Features 1. Press Menu ->Features -> Call forward ->Busy forward. 2. Press or press to select the enable choice. 3. Enter the forward to number and on code (optional), off code (optional). 4. Press or Save soft key to save the configuration. To configure no answer forward No Answer Forward: Incoming calls are forwarded if not answered after some time.
  • Page 41 Basic Call Features When the Forward feature is enabled, the Forward Icon will display on Top of the LCD. To configure Forward via Web Interface 1. Setting -> Features 2. Click On for the Always/Busy/No Answer 3. Fill the Forward to Number 4.
  • Page 42 Basic Call Features To cancel the forward feature via Phone Interface 1. Option 1: To press the key to disable the forward feature. 2. Option 2: Press Menu ->Features -> Call forward->Always/Busy/No answer Forward Press or press to select the disable choice Press or Save soft key to save the configuration.

  • Page 43: Call Return

    Basic Call Features 3. Press or press the send soft key, then the call is forwarded. Note: If the Programmable Key or line key is set as BLF, when an incoming call ringing, press this BLF key directly to realize the dynamic forward. Call Return This feature allows you to dial the last phone call you received.

  • Page 44: Hide Caller Id

    Basic Call Features Hide Caller ID Just enable the anonymous call feature, you can set your ID do not appear on the other phone that you called. To configure anonymous call 1. Press Menu ->Features ->Anonymous Call 2. Press or press to change the Line ID 3.

  • Page 45: Reject Anonymous

    Basic Call Features Reject Anonymous If you do not want to be disturb by anonymous calls, you can set the reject anonymous call features, so you will not hear the unknown calls To configure rejecting anonymous call 1. Press Menu ->Features ->Anonymous Call 2.

  • Page 46: Call Mute

    Basic Call Features Call Mute When you use the Mute feature, the other parties will not hear your voice while you can hear their voice. Call mute applies to all modes (handset, headset, and speakerphone). To mute the call during a call (including a conference call) 1.

  • Page 47: Key As Send

    Basic Call Features To enable DND feature 1. Press the DND soft key when the phone is idle, and then DND iconshown on the LCD. To disable DND feature 1. Press the DND soft key again, and then there is no DND icon on the LCD. Key as Send To configure Key as Send 1.

  • Page 48: No Key Entry Timeout

    Basic Call Features No Key Entry Timeout No Key Entry Timeout means that when you entry the number, it will dial out automatically after some time when you stop enter the number. To configure No Key Entry Timeout 1. Click Webpage Setting -> Preference 2.
  • Page 49 Basic Call Features Answer 3. Press Save or OK key to save the configuration. To enable Keypad Lock via Phone 1. Press Menu--Settings--Advanced Setting--Phone Setting--Lock 2. Press Info or Switch to change choose Off. 3. Press Save or OK key to save the configuration. To enable Keypad Lock via Webpage 1.

  • Page 50: Hot Line

    Basic Call Features Hot Line To configure Hot Line 1. Press Menu ->Features -> Hot Line 2. Enter the Number and delay time (as present, we support off hook auto dial). 3. Press or Save soft key to save the configuration To configure Hotline auto dial via Web Interface 1.

  • Page 51: Advanced Features

    Advanced Features Delete the number and save the configuration, and then now the Hotline auto dial is cancelled. Advanced Features Voice Message This phone supports Voicemail, and when there is message, the message will will light green. Moreover, when pick up the handset, or press speaker key, you will hear some quick busy tone.

  • Page 52: Ntercom

    Advanced Features To configure the Voice mail feature 1. Press Menu->Messages->Voice Mail->Set Voice Mail. 2. Enter the Account1/2/3/4 NO. 3. Press or Save soft key to save the configuration Note This feature is not available on all servers. For more information, contact your system administrator.
  • Page 53 Advanced Features To configure Intercom feature via Web Interface 1. Click Function keys -> Line or Memory key. 2. Select the wanted Line or Memory key. 3. Enter the desired phone number in the Value field. 4. Select the Account ID 5.

  • Page 54: Speed Dial

    Advanced Features Speed Dial With this feature, you can dial one directory by press the definite key. To configure Speed Dial feature via phone interface 1. Press Menu ->Features ->Function Keys->Line or Memory keys as Function Keys -> Memory key1(for example) 2.

  • Page 55: Group Pickup

    Advanced Features 2. Press or press key to select the Speed Dial in the type field. 3. Enter the value. 4. Press or Save soft key to save the configuration Then the selected Line or Memory key will work as Direct Pickup. To configure Direct Pickup feature via Web Interface 1.

  • Page 56: Blf

    Advanced Features 1. Click Function keys -> Line or Memory key. 2. Select the desired Line or Memory key and select Group Pickup in the Type. 3. Enter the pickup code and followed the desired Group number in the Value field. 4.

  • Page 57: Shared Line

    Advanced Features 2. Select the desired Line or Memory key and select BLF in the Type. 3. Enter the monitored phone number in the Value field. 4. Select the Account ID 5. Filled the Pickup code. 6. Click the to save the configuration and then restart. Note This feature is not available on all servers.
  • Page 58 Advanced Features 4. Press or press key to select the Account ID. 5. Enter the Label 6. Enter the Value 7. Press or Save soft key to save the configuration To configure the line key as shared line via Web Interface 1.

  • Page 59: Record

    Advanced Features Record With record feature, you can record calls by pressing a record key on the phone. To configure the record via phone interface 1. Press Menu ->Features ->Function Keys->Line or Memory keys as Function Keys -> Memory key1(for example) 2.

  • Page 60: Paging

    Advanced Features 2. Select the wanted Line or Memory key. 3. Press or press Switch soft key to select the Key Event in the type field. 4. Press or press Switch soft key to select the Call Park. 5. Press or Save soft key to save the configuration To configure the Call Park via Web interface 1.

  • Page 61: Dtmf

    Advanced Features 3. Click the to save the configuration. DTMF To configure the DTMF via Phone Interface 1. Press Menu ->Features ->Function Keys->Line or Memory keys as Function Keys -> Memory key1(for example) 2. Select the wanted Line or Memory key. 3.
  • Page 62 Advanced Features 3. Press or press key to select the Prefix in the type field. 4. Enter the value 5. Press or Save soft key to save the configuration To configure the Prefix via Web interface 1. Click Function key -> Line or Memory key. 2.

  • Page 63: Upgrade

    Upgrade Upgrade Factory Reset To set Factory Reset by phone interface Press Menu -> Setting -> Advanced Setting( default password: admin)-> Factory Reset 2. Press OK soft key in the warning page. To set Factory Reset via web interface Click Management -> Upgrade Click and then confirm the setting.
  • Page 64 Upgrade Once the TFTP server is configured, please power cycle the phone. TFTP process may take as long as 1 to 2 minutes over the Internet or just 20+ seconds if it is performed on a LAN. Users are recommended to conduct TFTP upgrade in a controlled LAN environment if possible.
  • Page 65 Upgrade Download and install a free TFTP or HTTP server to the LAN to perform firmware upgrades. A free Windows version TFTP server is available: http://www.solarwinds.com/products/freetools/free_tftp_server.aspx. To upgrade manually via the Web configuration interface Download the firmware. Click Management -> Upgrade Click Brower or the blank.

  • Page 66: Troubleshooting

    Troubleshooting Troubleshooting Why is the phone LCD screen blank? 1. Ensure your phone is properly plugged into a functional AC outlet. 2. Ensure that the phone isn’t plugged into a plug controlled by a switch that is off. 3. If the phone is plugged into a power strip, try plugging it directly into a wall outlet instead. 4.

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