Altigen 705 User Manual page 32

Note: The area is blank if the agent is in any other state.
Figure 5. IP 705 Workgroup Display example
In the workgroup display example, QL5 indicates there are five calls in the queue,
QT12 indicates that one of the calls has been queued for 12 minutes, WG2000
indicates Workgroup 2000, NRDY indicates the agent is not ready.
When a call rings the agent or the when the agent is making an outgoing
call, the second line of the LCD is changed to Caller ID or dialed digits
display, and the first line stays the same. However, when more than one call
is outstanding, the first line shows the Call n/n display.
/ to view the
If the agent is a member of multiple workgroups, you can use
queue status of all workgroups the agent belongs to.
This feature can be enabled or disabled through the Display Workgroup Status
check box in the AltiGen IP Phone Configuration Page in AltiAdmin/ACM Admin,
24 IP 705 Manual