Distinctive Ringing Support; Workgroup Status Display - Altigen 705 User Manual

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1. Press the Menu button.

2. Select PHONE SETTING, then press the Enter button.

3. Scroll to RING TONES and press Enter.

4. Scroll to the desired ring tone and press Enter.

When new ring tones are added to the server, they can be downloaded from

the phone. To download ring tones:

1. Select PHONE SETTING and press Enter.

2. Select RING DOWNLOAD and press Enter.

3. Select YES and press Enter.

4. Reboot the phone by pressing * * 3 and the Enter button.

Note: Custom ring tones are not supported.

Distinctive Ringing Support

If the Distinctive Ring options are enabled by the system administrator,

you may have three different ring cadences that distinguish the types of

calls:

• Internal call = 1 ring

• External call = 2 rings

• Operator call = 3 rings

The AltiGen IP phone can be enabled to display workgroup status.

While the agent is in idle state, the first line in the LCD displays:

• QL = queue length: number of calls in queue (0~99)

• QT = current longest queue time (in minutes)

• WG = workgroup number (up to 4 digits)

The second line in the LCD displays one of the following agent states:

• LOUT - logout

• NRDY - not ready

• DND - do not disturb

• FWD - forwarding

Configuring the IP 705 Phone

IP 705 Manual 23

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