Extend The Bolt (Lock) Using The Touchscreen; Retract The Bolt (Unlock) Using The Touchscreen; If The Lock Failed To Lock Or Unlock - Schlage CONNECT Installation Instructions Manual

11b Extend the bolt (lock) using the Touchscreen.
1. Unlock the door using the thumbturn if you have
not already.
2. Take the key and the Default User codes with you!
Go outside and close the door.
3. Press the Outside Schlage Button.
4. The bolt should extend.
Did the bolt extend (is the door locked)?
NO
You need to adjust your
door/frame. Go to
answers.schlage.com
for adjustment
instructions.
11c Retract the bolt (unlock) using the Touchscreen.
1. Press the Schlage button.
2. Enter one of the default User Codes into the lock.
3. The bolt should retract.
Did the bolt retract (is the door unlocked)?
NO
Use the key to unlock the
door. You need to adjust
your door/frame. Go to
answers.schlage.com
for adjustment
instructions.
11d If the lock failed to lock or unlock:
1. If the Touchscreen did not light up, you may have a power problem. Install fresh batteries
and make sure the battery connector is connected (see step 9a on page 11). If that
does not help, make sure the cable is connected to the Alarm Assembly and is not
crimped (see step 8b on page 10).
2. If the lock had power but you need to adjust your door/frame, please go online to
answers.schlage.com for complete adjustment instructions and videos.
YES
Did the bolt take two tries to
extend?
Each try sounds like two
cycles.
NO YES
Alignment is
correct.
high power mode. It will try low power
high power, it will always use the high
power mode instead of trying twice each
time. You may want to adjust your door/
frame to conserve battery power, but it
YES
Alignment is
correct.
The lock has both a low power and
first and then high power when
unsuccessful. After three times using
is not necessary.
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