Overland Storage SnapServer Administrator's Manual

Overland Storage SnapServer Administrator's Manual

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SnapServer
Overland
Storage
May 2014
10400541-001
®
Administrator's Guide
For SnapServer or SnapExpansion
Appliances Running
GuardianOS
Version 7.5

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Summary of Contents for Overland Storage SnapServer

  • Page 1 SnapServer Overland ® Storage Administrator’s Guide Appliances Running For SnapServer or SnapExpansion ™ GuardianOS ™ Version 7.5 May 2014 10400541-001...
  • Page 2 Overland Storage. Overland Storage provides this manual as is, without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Overland Storage may make improvements or changes in the product(s) or programs described in this manual at any time.
  • Page 3 • The GuardianOS 7.5 Web Management Interface • SnapServer Manager (SSM) • CA Antivirus software GuardianOS 7.5 comes preinstalled on all new SnapServer DX-Series appliances. It can also be upgraded from a previously installed version of GuardianOS 7.0 or later. Product Documentation & Software Updates SnapServer product documentation and additional literature are available online, along with the latest release of the GuardianOS 7.5 software.
  • Page 4: Typographical Conventions

    SnapServer/GuardianOS 7.5 Administrator’s Guide Preface Conventions This document exercises several alerts and typographical conventions. Alerts Convention Description & Usage IMPORTANT An Important note is a type of note that provides information essential to the completion of a task or that can impact the product and its function.
  • Page 5: Table Of Contents

    Preface Chapter 1: Overview GuardianOS Specifications ............................2 GuardianOS 7.5 Features .............................3 Using SnapServer Manager with SnapServer ......................4 SnapServer Manager Installation ..........................4 Connecting to the Server for the First Time ........................5 Connect Using the Server Name ..........................5 Connect Using SSM ..............................5 SnapExtensions ................................6...
  • Page 6 Configure SNMP ..............................59 Web Access .................................60 Configuring Web Options ............................61 Home Page Overview ............................62 Using Web Root to Configure the SnapServer as a Simple Web Server ............62 iSNS Configuration ..............................63 Chapter 4: DynamicRAID Storage Storage Pools ................................66 Storage Pool Creation ............................67 Storage Pool Properties ............................70...
  • Page 7 Schedule Snapshots ............................113 Snapshot Space ..............................114 Snapshot Properties ............................115 iSCSI Disks ...................................117 Configuring iSCSI Initiators ..........................118 iSCSI Configuration on the SnapServer ......................119 Create iSCSI Disks ..............................122 Edit an iSCSI Disk ..............................124 Delete an iSCSI Disk ............................125 Configuring VSS/VDS for iSCSI Disks ........................125 Disks ....................................129...
  • Page 8 SnapServer/GuardianOS 7.5 Administrator’s Guide Contents Local Groups ................................159 Create New Group .............................159 Edit Group Properties ............................160 Specify Users in Group ............................161 Delete Group ...............................162 Security Models .................................162 Managing Volume Security Models .........................163 Managing Folder Security Models in Traditional RAID ..................163 ID Mapping ................................165...
  • Page 9 Scheduling a Scan Job ............................221 Signature Updates ..............................222 Updating SnapServers with Internet Access ....................222 Updating a SnapServer without Internet Access ....................223 Distributing Updates from One SnapServer to Another ..................223 Verifying Download Events ..........................224 Alert Options ................................225 The Move Directory ..............................225 Log View ..................................226...
  • Page 10 Scheduling Jobs in Snap EDR ..........................235 Backup via SMB, NFS, or AFP ...........................235 Off-the-Shelf Backup Solutions ..........................235 iSCSI Disk Backups ..............................235 Using Backup Exec for VSS-based Snapshots of SnapServer iSCSI Disks ............235 Appendix C: Security and Access Security Model Rules ..............................237 Security Model Directories ............................238 Security Model Management ..........................239...
  • Page 11: Chapter 1: Overview

    I/O throughput across multi-network protocols. To this end, all unnecessary system control and processing functions that are associated with a general-purpose server have been removed. This guide applies to SnapServer DX appliances, including SnapExpansion units, running GuardianOS version 7.5. Topics in Overview: •...
  • Page 12: Guardianos Specifications

    SnapServer/GuardianOS 7.5 Administrator’s Guide 1 - Overview GuardianOS Specifications These specifications apply to all devices running GuardianOS 7.5. Feature Specification Network Transport Protocols • TCP/IP (Transmission Control Protocol/Internet Protocol) • UDP/IP (User Datagram Protocol/Internet Protocol Network Block Protocols iSCSI (Internet Small Computer System Interface) Network File Protocols •...
  • Page 13: Guardianos 7.5 Features

    • Browser-based administration tool called the Web Management Interface • SnapCLI for volume system deployment • SnapServer Manager utility (platform independent) • SNMP (MIB II and Host Resource MIB) • User disk quotas for Windows, Unix/Linux, Mac, FTP/FTPS (Traditional RAID only) •...
  • Page 14: Using Snapserver Manager With Snapserver

    Groups Server List Status Bar SnapServer Manager Installation You can download and install SSM by navigating to the Overland Storage NAS website and downloading the SnapServer Manager executable file. SSM can be installed on all client platforms, including Windows, Mac OS X, and Linux.
  • Page 15: Connecting To The Server For The First Time

    SnapServers are configured to acquire an IP address from a DHCP server. If no DHCP server is found on the network, the SnapServer defaults to an IP address in the range of 169.254.xxx.xxx and is labeled “ZeroConf” in SSM. While you may not be able to see the server on your network, you can discover the SnapServer using either the default server name or the SSM utility.
  • Page 16: Snapextensions

    SnapServer DX1 or DX2 systems. The SnapExpansion supports SAS and SATA hard drives and allows capacity growth by creating additional DynamicRAID storage pools. • By adding the optional SAS expansion card to the SnapServer DX1, you can attach up to three SnapExpansion chassis to grow storage up to 120TB.
  • Page 17: Chapter 2: Server Setup And Options

    Server Setup and Options Chapter 2 This section covers the initial steps needed to set up and configure a SnapServer running GuardianOS 7.5. Topics in Server Setup and Options: • Initial Setup Wizard • Server Status and Site Map •...
  • Page 18 SnapServer/GuardianOS 7.5 Administrator’s Guide 2 - Server Setup and Options Once you log in, the Initial Setup Wizard runs displaying the Welcome page. The Initial Setup Wizard consists of several web pages that help you configure your server’s basic settings. The basic pages include: •...
  • Page 19: General Configuration

    Clicking Next on the Welcome page displays the General Information page of the Initial Setup wizard. This page allows you to change the basic information for the SnapServer. It is recommended that you set your Administrator password at this time to something other than the default.
  • Page 20: Tcp/Ip Configuration

    TCP/IP Configuration The next wizard page shows the current TCP/IP information for this SnapServer. All SnapServers come preset to acquire an IP address from a DHCP server.
  • Page 21 SnapServer/GuardianOS 7.5 Administrator’s Guide 2 - Server Setup and Options 1. Click the button to choose either DynamicRAID or Traditional RAID . 2. After you have made your selection, click Next . You will be prompted to confirm your selection of either DynamicRAID or Traditional RAID : 3.
  • Page 22 If SnapExpansion units are attached, their available disks are also detected and displayed: NOTE: If you are using expansion units and DynamicRAID, the SnapServer first configures the head unit, then expansion units. For Traditional RAID, the expansion units must be configured separately via Storage >...
  • Page 23: Dynamicraid Setup

    SnapServer/GuardianOS 7.5 Administrator’s Guide 2 - Server Setup and Options DynamicRAID Setup The Configure Storage - Head Unit page lets you configure your head unit storage by choosing the parity mode and snapshot pool size under DynamicRAID. You choose the parity mode to set the data pool size. Options presented are based on the number and available space of disk drives detected in the previous step.
  • Page 24: Traditional Raid Setup

    SnapServer/GuardianOS 7.5 Administrator’s Guide 2 - Server Setup and Options 4. At the confirmation page, click Create Storage Pool . NOTE: If a disk in the storage pool has previously been used in a different system, it will be reformatted and all data on the disk will be deleted.
  • Page 25 SnapServer/GuardianOS 7.5 Administrator’s Guide 2 - Server Setup and Options NOTE: In Traditional RAID, only the head unit is configured during the setup process. If you are using expansion units, they are configured manually after the setup wizard is complete (Storage >...
  • Page 26: Configure Expansion Units

    2 - Server Setup and Options Configure Expansion Units If you are using expansion units with DynamicRAID, the SnapServer will recognize them during the setup process, and you can configure storage pools on them. After the setup is complete, expansion units can be managed via Storage > Storage Pools .
  • Page 27 SnapServer/GuardianOS 7.5 Administrator’s Guide 2 - Server Setup and Options 3. Review your storage pool configuration. When you are done, click Create Storage Pools to create the storage pools on the expansion units (or Back to make changes). A screen appears showing the creation of the storage pools on the expansion units. The creation of the storage pools may take several minutes.
  • Page 28: Setup Completion

    SnapServer/GuardianOS 7.5 Administrator’s Guide 2 - Server Setup and Options Setup Completion Once the head unit and all the DynamicRAID expansion units are configured, the Initial Setup page is shown: - Complete 1. Click OK to finish the setup process.
  • Page 29: Registration Page

    2 - Server Setup and Options Registration Page After the setup wizard is done, you are given a chance to register your SnapServer. The Registration page appears (this page can also be accessed by clicking Maintenance > Support ). Click as indicated to launch the Overland Storage Support website.
  • Page 30 SnapServer/GuardianOS 7.5 Administrator’s Guide 2 - Server Setup and Options When initially connecting to the server with a web browser, the Home page of the Web Management Interface is displayed. This page shows any shares at the top, the three primary options below the shares list, and has special navigation buttons displayed on the right side of the title bar (see the next table).
  • Page 31: Hardware Information

    Chapter Hardware Information From the Web Management Interface, click the SnapServer logo in the upper left corner to display the pertinent hardware information and contact links and information: Scroll down to view additional contact information. Click Close (or outside the box) to dismiss.
  • Page 32 SnapServer/GuardianOS 7.5 Administrator’s Guide 2 - Server Setup and Options Snapshots should be taken when the system is idle or under low data traffic. To modify the space available for storing snapshots: • For DynamicRAID mode, go to Storage > Storage Pools and click the storage pool name...
  • Page 33: Server Options

    The default server name is SNAPnnnnnnn, where nnnnnnn is your server number. For example, the default name for a SnapServer with the serial number 1234567 would be Snap1234567. If desired, enter a unique server name of up to 15 alphanumeric characters.
  • Page 34: Date/Time

    SnapServer/GuardianOS 7.5 Administrator’s Guide 2 - Server Setup and Options Date/Time Use this page to configure date and time settings in ISO 8601 formatting. The time stamp applies when recording server activity in the Event Log ( Monitor tab), when creating or modifying files, and when scheduling snapshot or antivirus operations.
  • Page 35: Secure Shell

    Optionally, enter a second address or name for a second server. NOTE: For security reasons, NTP cannot be used with Active Directory domains. 2. If automatic synchronization to NTP servers is selected, to use this SnapServer as an NTP server, check the enable box.
  • Page 36 SnapServer/GuardianOS 7.5 Administrator’s Guide 2 - Server Setup and Options Disable SSH SSH is enabled by default. To disable SSH, at the SSH page, uncheck the Enable SSH box, and click OK . Connect to the CLI using SSH 1. Verify that your remote machine has an SSH client application installed.
  • Page 37: Ups Protection

    UPS devices. NOTE: Select a UPS capable of providing power to the SnapServer for at least ten minutes. In addition, in order to allow the SnapServer sufficient time to shut down cleanly, the UPS should be able to provide power for at least five minutes after entering a low battery condition.
  • Page 38 APC UPS device or serial UPS with USB to serial adapter cable. NOTE: If using a serial UPS with a USB-to-serial adapter cable, reboot the SnapServer after connecting the cable to the server to properly initialize the connection to the UPS.
  • Page 39: Print Server

    A list of currently defined USB printers is displayed. 5. To add the new printer, click Add Local Printer . 6. The SnapServer will detect the new printer and show it as an option in the Local Printer drop-down list. Select that printer.
  • Page 40 Add a printer using your usual method. If you are using SMB, you will need to know the SnapServer name. If you are using IPP, you will need to enter the IP address in the Type field and the printer and sharename in the Queue field.
  • Page 41 When you remove a printer, remember to remove its information from both the Web Management Interface and the client machines. 1. Disconnect the printer cable from the SnapServer. 2. In the Web Management Interface, navigate to Server > Printing . In the list of printers, the status of printer you just removed should appear as Offline .
  • Page 42: Chapter 3: Network Settings

    SnapServers are preconfigured to use DHCP, to autonegotiate network settings, and to allow access to the server for Windows (CIFS/SMB1/SMB2), Unix (NFS), Mac (AFP), FTP/FTPS, and HTTP/HTTPS clients. Network bonding options allow you to configure the SnapServer for load balancing and failover. Network protocols control which network clients can access the server.
  • Page 43: View Network Information

    IMPORTANT: The default settings enable access to the SnapServer via all protocols supported by the SnapServer. As a security measure, disable any protocols not in use. For example, if no Mac or FTP clients need access to the SnapServer, disable these protocols in the Web Management Interface.
  • Page 44 SnapServer/GuardianOS 7.5 Administrator’s Guide 3 - Network Settings Ethernet Interface Information Subnet Mask Combines with the IP address to identify the subnet on which the server is located. Primary WINS Server The Windows Internet Naming Service server which locates network resources in a TCP/IP-based Windows network by automatically configuring and maintaining the name and IP address mapping tables.
  • Page 45: Tcp/Ip Networking Options

    SnapServer/GuardianOS 7.5 Administrator’s Guide 3 - Network Settings TCP/IP Networking Options SnapServers ship with one or more Gigabit Ethernet (GbE) ports. The information about those ports is displayed on the primary TCP/IP Networking page: The following table for the TCP/IP Networking page describes the port information:...
  • Page 46 SnapServer/GuardianOS 7.5 Administrator’s Guide 3 - Network Settings Column Description Bond Type NOTE: If you have more than two ports, you can have a mixture of standalone and bonded ports. For example, on a 4-port system, one port can be a standalone and the other three ports can be bonded into a load balanced configuration.
  • Page 47: Configuring Port Properties

    SnapServer/GuardianOS 7.5 Administrator’s Guide 3 - Network Settings Configuring Port Properties To configure the TCP/IP properties of a specific port or bond, click the name in the table on the page. A TCP/IP Port Properties page displays the configuration options for TCP/IP Networking the Ethernet port selected.
  • Page 48: Tcp/Ip Configuration Considerations

    NOTE: Auto is the only allowable setting for a Gigabit port. Fixed Speed Using the drop-down list, the SnapServer may also be set to & Duplex one of five fixed speed (Mbps)/duplex settings: • 10 Half Duplex • 10 Full Duplex •...
  • Page 49 IMPORTANT: If you change the switch setting before you change the setting in the Web Management Interface, the SnapServer may not connect to the network. The Link LED on the SnapServer front panel will be off or amber if the server is not connected to the network. 10400541-001 ...
  • Page 50: Creating A Bond

    3 - Network Settings Creating a Bond On a SnapServer with two or more Ethernet ports, a network bond can be created: 1. At the TCP/IP Networking page, click Create Bond . 2. Using the Bond Type drop-down list, select a bonding type: •...
  • Page 51 SnapServer/GuardianOS 7.5 Administrator’s Guide 3 - Network Settings The TCP/IP Networking page is displayed showing the bond details: 5. Click OK to save the changes. The changes made require restarting the server's network. Restarting the CAUTION: server's network will disconnect all connected clients.
  • Page 52: Deleting A Bond

    SnapServer/GuardianOS 7.5 Administrator’s Guide 3 - Network Settings Deleting a Bond On a SnapServer with an existing bond, the bond can be deleted as follows: 1. At the TCP/IP Networking page, click the bond name in the table to view the properties page.
  • Page 53: Windows Networking (Smb)

    SnapServer/GuardianOS 7.5 Administrator’s Guide 3 - Network Settings 4. At the confirmation/restart page, click Save Changes . IMPORTANT: You must reconfigure the network switch accordingly if removing Switch Trunking or Link Aggregation (802.3ad). Windows Networking (SMB) Windows SMB and security settings are configured on the Network > Windows/SMB page of the Web Management Interface.
  • Page 54: Support For Windows Networking (Smb)

    3 - Network Settings Support for Windows Networking (SMB) The default settings make the SnapServer available to SMB clients in the workgroup named Workgroup. Opportunistic locking is enabled, as is participation in master browser elections. Consider the following when configuring access for your Windows networking clients: Support for Microsoft Name Resolution Servers The SnapServer supports NetBIOS, WINS, and DNS name resolution services.
  • Page 55: Support For Windows Network Authentication

    (2) NTP cannot be enabled when joined to an ADS domain. Interoperability with Active Directory Authentication The SnapServer supports the Microsoft Windows family of servers that run in ADS mode. Any SnapServer can join Active Directory domains as a member server. References to the SnapServer shares can be added to organizational units (OU) as shared folder objects.
  • Page 56: Configure Windows/Smb Networking

    Enable Guest Account Check the Enable Guest Account checkbox to allow unknown users or users explicitly logging in as “guest” to access the SnapServer using the guest account. Clear the option to disable this feature. 10400541-001 ...
  • Page 57 Clear the checkbox to disable opportunistic locking. Enable this Server as Enabled by default. The SnapServer can maintain the master list the Master Browser of all computers belonging to a specific workgroup. (At least one Master Browser must be active per workgroup.) Check the...
  • Page 58 Member Of Verify it shows Active Directory Domain. Domain Name The default settings make the SnapServer available in the domain named Workgroup. Enter the domain name to which the server belongs. If you join a Windows domain through the Advanced Security option (Security >...
  • Page 59: Apple Networking (Afp)

    The default settings provide access to AFP clients over a TCP/IP network. Mac clients connecting over AFP can log in to the server either as local users on the SnapServer or as Active Directory domain users (if the server belongs to a domain). For more granular control over client access for Mac users who do not belong to a recognized Windows domain, create local user accounts.
  • Page 60: Afp Configuration Considerations

    (folders within folders). As a result, it is possible for some files or directories to appear in more than one share. Volume A volume on a SnapServer is a logical partition of a RAID's storage space that contains a filesystem. Right-click This document uses the Windows convention in describing keyboard/mouse access to context-sensitive menus.
  • Page 61: Nfs Access

    By default, users are authenticated against the domain first, then against the local database, so if the same user name exists on both the domain and the SnapServer, the domain user will take precedence. To force an AFP client to log in as either user, prefix the user name with either the Windows domain name or the SnapServer servername.
  • Page 62: Assigning Share Access To Nfs Users

    SnapServer/GuardianOS 7.5 Administrator’s Guide 3 - Network Settings SnapServers support these versions of the NFS protocol: Protocol Version Source 2.0, 3.0, 4.0 RFC 1094, RFC 1813, RFC 3530 Mount 1.0, 2.0, 3.0 RFC 1094 Appendix A, RFC 1813, RFC 3530 Lockd 1.0, 4.0...
  • Page 63 • You must create the NFS and host service entries in the keytab with the fully qualified domain name of the SnapServer. • The SnapServer assumes the domain name from the primary Ethernet interface. For more information, see TCP/IP Networking Options...
  • Page 64: Ldap And Nis Domains

    NIS (Network Information Service) is a a client–server directory service protocol for distributing system configuration data such as user and host names between computers on a computer network. The SnapServer can join an NIS domain and function as an NIS client. It 10400541-001 ...
  • Page 65: Configuring Ldap

    UIDs/GIDs for configuration of quotas, ID mapping, and home directories. As such, you must use the NIS server to make modifications. NOTE: Changes you make on the NIS server do not immediately appear on the SnapServer. It may take up to 10 minutes for changes to be replicated.
  • Page 66: Configuring Nis

    Chapter NIS uniquely identifies users by UID, not user name, and although it is possible to have duplicate user names, Overland Storage does not support that configuration. To configure NIS on your SnapServer: 1. Go to Network > LDAP/NIS .
  • Page 67: Ftp/Ftps Access

    SnapServer guest user account and AllUsers group account. You can set share access and file access for anonymous FTP users by modifying permissions for these accounts. For more granular control over FTP access, you must create local user accounts for FTP users.
  • Page 68: Snmp Configuration

    The server only responds to managers that belong to the same public or private community. Default Traps A trap is a signal from the SnapServer informing an SNMP manager program that an event has occurred. The SnapServer supports the following default traps: Trap...
  • Page 69: Supported Network Manager Applications And Mibs

    Resources MIB (RFC 2790 or 1514). You can use any network manager application that adheres to the SNMP V2 protocol with the SnapServer. The following products have been successfully tested with SnapServers: CA Unicenter TNg, HP Open View, and Tivoli NetView.
  • Page 70: Web Access

    NOTE: As a precaution against unauthorized access, Overland Storage recommends that you create your own community string. Read-Write Community While SNMP support is read-only, the optional read-write string is used for compatibility purposes. Enter a read-write community string or accept the default snap_private.
  • Page 71: Configuring Web Options

    Enable Web Root Check the Enable Web Root checkbox to configure the SnapServer to serve the Web Root directory as the top level web access to the server, and optionally, automatically serve an HTML file inside. When the box is checked, the options described below will appear.
  • Page 72: Home Page Overview

    Web browser, unless the administrator has enabled the Web Root feature (see Using Web Root to Configure the SnapServer as a Simple Web Server). This page displays a list of all shares to which the user has access. Users can navigate the share structure to locate and view or download files, but they cannot modify or upload files.
  • Page 73: Isns Configuration

    The Web Root can also be configured to support directory browsing independent of Home page (access through shares). NOTE: The SnapServer supports direct read-only web access to files. It is not intended for use as an all-purpose Web Server, as it does not support PERL or Java scripting, animations, streaming video, or anything that would require a special application or service running on the server.
  • Page 74 Properties Check Use iSNS Server , enter the server name or IP Address, and click OK . NOTE: After you have completed this procedure, all the iSCSI targets on the SnapServer automatically appear in the Microsoft Initiators target list. 10400541-001 ...
  • Page 75: Chapter 4: Dynamicraid Storage

    Chapter 4 This chapter covers the key options of a DynamicRAID configuration used to manage your SnapServer storage pools and volumes with a maximum of flexibility. To determine which RAID configuration is appropriate for your needs, see Should I use...
  • Page 76: Storage Pools

    4 - DynamicRAID Storage Storage Pools If you selected the DynamicRAID option during the initial setup of your SnapServer, the wizard created a separate storage pool on the head unit and on each attached expansion unit. When you navigate to Storage > Storage Pools , an overview of all configured storage pools is shown.
  • Page 77: Storage Pool Creation

    SnapServer/GuardianOS 7.5 Administrator’s Guide 4 - DynamicRAID Storage The example below demonstrates the notification of both a disk that has previously been used in a different system, and an incompatible drive. Storage Pool Creation Storage pools can be created on head and expansion units that do not yet have pools, one pool per unit, with each pool completely contained within the unit.
  • Page 78 SnapServer/GuardianOS 7.5 Administrator’s Guide 4 - DynamicRAID Storage Option Description Snapshot Pool Use the drop-down list to choose a percentage of the storage pool that is reserved for snapshots. For more details about snapshots, refer to Snapshots Chapter NOTE: Once snapshot space is set up, it can be decreased at any time.
  • Page 79 SnapServer/GuardianOS 7.5 Administrator’s Guide 4 - DynamicRAID Storage 2. At the Create Storage Pool page: • Select the desired parity mode from the options provided. • From the drop-down list, choose the percentage of storage pool space reserved for the snapshot.
  • Page 80: Storage Pool Properties

    SnapServer/GuardianOS 7.5 Administrator’s Guide 4 - DynamicRAID Storage 6. You are returned to the Storage Pools page where the Status shows a resync underway. Click Refresh now and then to see the current Status and to determine when the resync is complete.
  • Page 81 SnapServer/GuardianOS 7.5 Administrator’s Guide 4 - DynamicRAID Storage After you click the head unit storage pool name in the Storage Pool list, the properties page for the head unit is shown: When you click an expansion unit storage pool name in the Storage Pool list, the properties...
  • Page 82: View Disks From Storage Pool Properties Page

    SnapServer/GuardianOS 7.5 Administrator’s Guide 4 - DynamicRAID Storage At the Storage Pool Properties page, you can edit these options: Option Description Storage Pool Name Use this field to change the name of the storage pool. It can be up to 32 alphanumeric characters and spaces.
  • Page 83: Storage Pool Deletion

    SnapServer/GuardianOS 7.5 Administrator’s Guide 4 - DynamicRAID Storage Storage Pool Deletion Deleting a storage pool deletes all volumes and their data on the storage pool. The CAUTION: data cannot be recovered. Delete a Storage Pool 1. Go to the Storage > Storage Pools page.
  • Page 84: Parity Management

    Pool page 74 Parity Management Parity is used to achieve redundancy in the SnapServer. If a drive in the array fails, remaining data on the other drives can be combined with the parity data to reconstruct the missing data. • Single Parity – Protects your data in the event of a single disk failure.
  • Page 85 Adding Drives. Adding new disks to a storage pool sometimes requires the SnapServer to perform multiple queued operations. During this multi-step resynchronization process, the estimated data pool size will be displayed and may be different than the size currently displayed in the Data Pool Usage column.
  • Page 86: Volumes

    SnapServer/GuardianOS 7.5 Administrator’s Guide 4 - DynamicRAID Storage Volumes GuardianOS supports multiple volumes in a storage pool. During the initial creation of your DynamicRAID storage pool, an initial volume was also created. To view that volume (and create other volumes if needed), navigate to Storage > Volumes . To access the Properties page for a volume, click the volume name.
  • Page 87 SnapServer/GuardianOS 7.5 Administrator’s Guide 4 - DynamicRAID Storage 2. Click the Create Volume button. 3. Choose the options for the new volume: • Select a storage pool name from the drop-down list. • Enter a unique volume name of 32 alphanumeric characters and spaces.
  • Page 88: Volume Properties

    SnapServer/GuardianOS 7.5 Administrator’s Guide 4 - DynamicRAID Storage Volume Properties By clicking the volume name, the Volume Properties page is shown that you can use to edit the volume settings. Edit Volume Properties 1. Navigate to Storage > Volumes .
  • Page 89: Volume Deletion

    SnapServer/GuardianOS 7.5 Administrator’s Guide 4 - DynamicRAID Storage Volume Deletion To delete a volume, click the Delete button on the Storage > Volumes page. Delete a Volume 1. Navigate to Storage > Volumes . 2. Click the volume name in the table.
  • Page 90: Chapter 5: Traditional Raid Storage

    This chapter covers the key options of a Traditional RAID configuration. It explains how best to use the Storage Guides and manage your RAID sets, volumes, and quotas. IMPORTANT: To simplify the management of your SnapServer RAID sets, it is recommended that you use the DynamicRAID option on your server and expansion units.
  • Page 91: Storage Guides

    • Drive utilization • The number of available drives For example, in configuring the disk drives of a four-drive SnapServer, the decision whether to include a spare in the RAID depends on the value you place on capacity vs. high availability.
  • Page 92: Local And Global Spares

    SnapServer/GuardianOS 7.5 Administrator’s Guide 5 - Traditional RAID Storage The following table summarizes the advantages and disadvantages of each type of RAID. Features RAID 0 RAID 1 RAID 5 RAID 6 RAID 10 Data Loss Risk Highest Lowest Lower Very Low...
  • Page 93: Raid Sets

    SnapServer/GuardianOS 7.5 Administrator’s Guide 5 - Traditional RAID Storage RAID Sets Use the Storage > RAID Sets page to manage RAID sets and their options. From the RAID Sets main page, you can do the following: • Create RAID Sets –...
  • Page 94 SnapServer/GuardianOS 7.5 Administrator’s Guide 5 - Traditional RAID Storage 2. Click the desired RAID type name or icon. The following table summarizes the advantages and disadvantages of each type of RAID: Features RAID 0 RAID 1 RAID 5 RAID 6...
  • Page 95 SnapServer/GuardianOS 7.5 Administrator’s Guide 5 - Traditional RAID Storage 3. Place a check mark next to the disks you want to include in the RAID set. NOTE: Disks can be from the head unit or any attached expansion unit. However, creating a RAID with disks from different units increases the chance of a multiple-disk RAID failure due to communication issues that may arise between units.
  • Page 96: Group Raid Sets

    SnapServer/GuardianOS 7.5 Administrator’s Guide 5 - Traditional RAID Storage 5. Click Next . 6. Verify your configuration, then click Next to create the RAID. A message appears confirming the successful creation of the RAID set. It details how much storage space is available. The RAID will be syncing in the background.
  • Page 97 SnapServer/GuardianOS 7.5 Administrator’s Guide 5 - Traditional RAID Storage Click the Group RAID button to show the Group RAID Sets page. 1. Select (check) the RAID sets you want to include in the group and click Next . 2. At the confirmation page, click the Create RAID Group button to complete the process.
  • Page 98 SnapServer/GuardianOS 7.5 Administrator’s Guide 5 - Traditional RAID Storage 3. At the primary RAID Sets page, click the group name to see the details of the group. From this page you can view the status, add another RAID set of the same type to the group, or delete the entire group.
  • Page 99 RAID set will also become inaccessible. Depending on the cause, the RAID group may or may not be recoverable. For example, if a RAID group spans a SnapServer and an expansion unit and one of the RAIDs goes down because of a disconnected cable, the RAID group is fully recoverable by reconnecting the cable and rebooting the system.
  • Page 100: Change Raid Settings

    Storage > RAID Sets page and click the RAID Settings button. NOTE: Drives that have previously been configured for use in a different RAID set on any SnapServer are not automatically incorporated, regardless of whether automatic incorporation of unassigned drives is turned on.
  • Page 101: Manage Global Spares

    SnapServer/GuardianOS 7.5 Administrator’s Guide 5 - Traditional RAID Storage Manage Global Spares A spare is a unused disk drive that can automatically replace a damaged drive in a RAID 1, 5, 6, or 10. Designating a disk drive as a spare helps ensure that data is available at all times. If one disk drive in a RAID fails or is not operating properly, the RAID automatically uses the spare to rebuild itself without administrator intervention.
  • Page 102: Edit Raid Set Properties

    SnapServer/GuardianOS 7.5 Administrator’s Guide 5 - Traditional RAID Storage Edit RAID Set Properties By clicking a RAID set name on the RAID Sets main page, details of that particular RAID set are shown on a RAID Set Properties page. The following table shows details about member drives of that specific RAID:...
  • Page 103 SnapServer/GuardianOS 7.5 Administrator’s Guide 5 - Traditional RAID Storage Label Description Group The name of the RAID Group to which the RAID belongs. Size The total capacity of the RAID. Unallocated The total storage space not allocated to a volume.
  • Page 104: Volumes

    SnapServer/GuardianOS 7.5 Administrator’s Guide 5 - Traditional RAID Storage NOTE: Disk drives that have been previously configured can be added; they are indicated in the Storage > Disks list by the icon and a message stating that the disk has previously been used in a different system.
  • Page 105: Volumes And The Snapshot Pool

    SnapServer/GuardianOS 7.5 Administrator’s Guide 5 - Traditional RAID Storage Volumes and the Snapshot Pool The default capacity settings for the filesystem and future snapshot use are 80% for the filesystem and the remaining 20% for snapshots. You may need to adjust this figure depending on your snapshot strategy or expand the volume to all available space if you plan never to use snapshots.
  • Page 106 SnapServer/GuardianOS 7.5 Administrator’s Guide 5 - Traditional RAID Storage 2. Configure the settings for the new volume: Label Description RAID Set Use the drop-down menu to select the RAID to be used for the volume. Volume Name Enter a name for the volume or accept the default (VOL0). You...
  • Page 107 SnapServer/GuardianOS 7.5 Administrator’s Guide 5 - Traditional RAID Storage 5. At the successful volume creation page, click Create Share to provide access to this new volume. This opens the Security > Shares option page so you can create a share pointing to this new volume.
  • Page 108: Volume Properties

    SnapServer/GuardianOS 7.5 Administrator’s Guide 5 - Traditional RAID Storage 7. Click the Create Share button again. The share is automatically created and shown in the share table. Volume Properties By clicking a volume’s name on the main Volumes page, details of that particular volume are shown on a Volume Properties page.
  • Page 109 SnapServer/GuardianOS 7.5 Administrator’s Guide 5 - Traditional RAID Storage • Adding Unallocated Capacity – If there is unallocated capacity remaining on the RAID, you can add this capacity to the volume: • Change the Volume Size to a size less than or equal to the maximum size of the volume.
  • Page 110 Snap EDR. To reactivate Snap EDR functionality after creating a new volume, download the Snap EDR package from the SnapServer website and install it on the server using the OS Update feature. Then go to the Misc. > SnapExtensions page using the Site Map and enable it.
  • Page 111: Quotas

    For users and groups, there are no preassigned default quotas on the SnapServer. When quotas are enabled on the SnapServer, you can assign a default quota for all users, or allow all users to have unlimited space on the volume. Unless you assign individual user or group quotas, all users and groups will receive the default quota when it is enabled.
  • Page 112: Enable/Disable Quotas

    SnapServer/GuardianOS 7.5 Administrator’s Guide 5 - Traditional RAID Storage When a quota is enabled on a volume, the view/modify name link in the Volume column is active and a status is shown in the Default Space Quota column. For enabled quotas, the Default Space Quota column shows one of the following: •...
  • Page 113: Add Quotas Wizard

    SnapServer/GuardianOS 7.5 Administrator’s Guide 5 - Traditional RAID Storage 3. Click OK (or Cancel to return without changes). NOTE: The server may require a restart. If so, a warning message is displayed. Click OK to proceed. You are returned to the default Quotas page.
  • Page 114 SnapServer/GuardianOS 7.5 Administrator’s Guide 5 - Traditional RAID Storage NOTE: For domains that require authentication (showing an “(A)” after the name), after you select the domain name, enter the User Name and Password for that domain. • Returned results will include all users, LDAP groups, and NIS groups whose name begins with the string entered in the Search field.
  • Page 115: Displaying/Changing Quotas

    SnapServer/GuardianOS 7.5 Administrator’s Guide 5 - Traditional RAID Storage 5. At the user quota properties page, select or enter the quota desired, and click OK . NOTE: LDAP and NIS groups do not display the third option for a default user quota.
  • Page 116 SnapServer/GuardianOS 7.5 Administrator’s Guide 5 - Traditional RAID Storage • From the View drop-down list, choose Only assigned quotas, Only with space used, or > 95% used . Assigned or space used, 3. Enter the search string (or select Find All ).
  • Page 117 SnapServer/GuardianOS 7.5 Administrator’s Guide 5 - Traditional RAID Storage NOTE: The search results returned may be limited. Fine tune your search by using a more specific string to return the names desired. Parentheses around a quota limit amount indicates the volume default quota is being used.
  • Page 118: Chapter 6: Other Storage Options

    Other Storage Options Chapter 6 Once the RAID sets have been configured using either the DynamicRAID or Traditional RAID options, you can configure the other three storage options for your SnapServer: Snapshots , , and Disks . iSCSI DynamicRAID Configuration...
  • Page 119: Snapshots

    Windows servers can create native snapshots of iSCSI disks using VSS. For more information, Configuring VSS/VDS for iSCSI Disks page 125. To manage the snapshot options using the SnapServer Web Management Interface, go to Storage > Snapshots These options are available in the Snapshots section of the Web Management Interface: Action...
  • Page 120: Creating Snapshots

    SnapServer/GuardianOS 7.5 Administrator’s Guide 6 - Other Storage Options Action Procedure Adjust Snapshot Space NOTE: Traditional RAID only. Click the Snapshot Space button, then click the RAID set name for the snapshot space you want to adjust. You can adjust the amount of space allotted for snapshots on each RAID set or RAID group.
  • Page 121 SnapServer/GuardianOS 7.5 Administrator’s Guide 6 - Other Storage Options Snapshots and iSCSI Disks Running a GuardianOS snapshot on a volume containing an iSCSI disk will abruptly disconnect any clients attempting to write to the iSCSI disk and the resulting snapshot may contain inconsistent data.
  • Page 122 In the Duration field, specify how long the snapshot is to be active in hours, days, weeks, or months. The SnapServer automatically deletes the snapshot after this period expires, as long as no older unexpired snapshots exist that depend on it. If any such snapshot exists, its termination date is displayed at the bottom of the page.
  • Page 123: Schedule Snapshots

    Step 3: Set the backup software to archive the latest version of the snapshot. The SnapServer makes it easy to configure your backup software to automatically archive the most recent snapshot. Simply configure your backup software to copy the contents of the directory within the snapshot share you created.
  • Page 124: Snapshot Space

    Snapshot data grows dynamically for as long as a snapshot is active and as long as there is enough space available in the snapshot space to store them. When the snapshot space approaches its capacity (at about 95 percent), the SnapServer deletes the oldest snapshot’s data to create space for more recent snapshot data.
  • Page 125: Snapshot Properties

    SnapServer/GuardianOS 7.5 Administrator’s Guide 6 - Other Storage Options • For Traditional RAID, navigate to the Storage > Snapshots page, click the Snapshot button, and then click the RAID set name for the snapshot space you want to Space adjust. Enter the new amount in the Snapshot Space field.
  • Page 126 SnapServer/GuardianOS 7.5 Administrator’s Guide 6 - Other Storage Options Edit a Snapshot You can edit the name and duration by changing the data in the detail fields and clicking OK . Delete a Snapshot Click the Delete Snapshot button and then click it again on the confirmation page. The snapshot is deleted and all its associated data.
  • Page 127: Iscsi Disks

    IMPORTANT: A rollback can disable Snap EDR and result in its removal. If this occurs, download Snap EDR from the SnapServer website, reinstall it using the OS Update feature, then re-enable and configure it from the SnapExtensions page.
  • Page 128: Configuring Iscsi Initiators

    Connectivity to the iSCSI disk is established using a software package or PCI card, known as an initiator, that must be installed on a client machine. The initiator sees the SnapServer as a “target portal” and an iSCSI disk as a “target.”...
  • Page 129: Iscsi Configuration On The Snapserver

    For ease of management and particularly for data integrity and backup purposes, either dedicate the entire SnapServer to iSCSI disks, or if the server is to be used with other shared resources, place the iSCSI disk and the other shared resources on separate volumes.
  • Page 130 To ensure the fastest possible write performance, SnapServers can buffer up to 1GB of data to efficiently handle data being transmitted to a SnapServer. This widely accepted method of improving performance is not without some risk. For example, if the SnapServer were to suddenly lose power, data still in cache would be lost.
  • Page 131 Disk Naming Conventions iSCSI disks are assigned formal IQN names. These appear as the iSCSI device names that the user chooses (or types) when connecting from a client initiator to the SnapServer target, and also on the iSCSI disk details page.
  • Page 132: Create Iscsi Disks

    6 - Other Storage Options Create iSCSI Disks Navigate to Storage > iSCSI and click Create iSCSI Disk to create, edit, or delete iSCSI disks on the SnapServer. Be sure to read iSCSI Configuration on the SnapServer page 119 before you begin creating iSCSI disks.
  • Page 133 Disabling a write cache for an iSCSI disk does not disable the write cache for any other iSCSI disk or any other resources on the SnapServer. No active sessions can be connected to the iSCSI disk when enabling or disabling the write cache.
  • Page 134: Edit An Iscsi Disk

    SnapServer/GuardianOS 7.5 Administrator’s Guide 6 - Other Storage Options Edit an iSCSI Disk NOTE: You cannot edit an iSCSI disk if an initiator is connected. The hostname and IQN name of all connected initiators are displayed in the table. After disconnecting all client initiators, click the iSCSI disk name in the table on the iSCSI main page to display the iSCSI Disk Properties page.
  • Page 135: Delete An Iscsi Disk

    The required space is 10% of the size of the iSCSI disk per snapshot. If this amount of free space is not available on the pool or volume, the VSS snapshot will not be created and an error will be reported by the SnapServer VSS hardware provider to the Windows event log.
  • Page 136 SnapServer/GuardianOS 7.5 Administrator’s Guide 6 - Other Storage Options b. Enter a VSS/VDS client and then click Add . c. Add the hostname of the VSS client you wish to grant access and click Add (the hostname is not case-sensitive).
  • Page 137 Windows volumes. Creating and Managing iSCSI LUNs Using VDS 1. Create the volume and RAID set for the iSCSI disk on the SnapServer using the Web Management Interface ( Storage > Volumes ). The volume and RAID set must be created on the SnapServer before the iSCSI disk can be created using a VDS application such as Microsoft’s Storage Manager for SANs.
  • Page 138 RAID set types listed in Storage Manager for SANs when creating an iSCSI disk reflect the types of RAID sets already configured on the SnapServer. Once a RAID set type is selected, the SnapServer automatically chooses a SnapServer RAID set of the selected type and volume to create the iSCSI disk on.
  • Page 139: Disks

    SnapServer/GuardianOS 7.5 Administrator’s Guide 6 - Other Storage Options Deleting VSS/VDS Client Access 1. From the Storage > iSCSI page, click the VSS/VDS Access button. 2. Select the VSS/VDS client you want to delete from the VSS/VDS Clients list, and click Delete 3.
  • Page 140: Replacing Disk Drives

    A failed disk drive can be removed and replaced anytime if two or more disks are installed in the SnapServer. However, only one disk at a time can be replaced. While dual parity allows two disks to be swapped out simultaneously, they will only be incorporated one at a time.
  • Page 141 Disks page. This section describes how to remove and replace drives in a RAID set of a SnapServer configured in Traditional RAID mode. When removing a working disk drive, note the following: •...
  • Page 142: Adding Disk Drives

    Adding Disk Drives If empty slots are available, you can add an Overland-approved disk drive to expand the storage pool/volume on your SnapServer or SnapExpansion unit. Drives of different rotational speed (for example, SAS and SATA drives) can be combined in the same server.
  • Page 143 To add a new disk drive to a DynamicRAID: 1. Insert the drive into an empty SnapServer slot. It appears in the Storage > Disks map as “Disk Unused” (for a new disk) or “Disk is Foreign”...
  • Page 144 To add a new disk drive as a Local Spare for a Traditional RAID set: 1. Insert the drive into an empty SnapServer slot. It appears in the Storage > Disks map as “Disk Unused” (for a new disk) or “Disk is Foreign”...
  • Page 145 To add a new disk drive as a Global Spare for a Traditional RAID set: 1. Insert the drive into an empty SnapServer slot. It appears in the Storage > Disks map as “Disk Unused” (for a new disk) or “Disk is Foreign”...
  • Page 146: Managing Expansion Unit Storage

    RAID system being used. DynamicRAID Each unit in the SnapServer system has its own storage pool which DynamicRAID manages. Traditional RAID The head unit and expansion disk drives can be combined as necessary. For example, to create one large RAID set, you could delete the existing RAID sets on both the head unit and the expansion unit, then combine all drives into one high-capacity storage system.
  • Page 147: Integrating Orphaned Expansion Units

    The serial number of the server with which the expansion unit was last incorporated If you want to use the expansion unit with the SnapServer, check the box next to the orphaned expansion unit you want to integrate, and click OK .
  • Page 148: Chapter 7: Security Options

    Overview The Security options control access to the SnapServer and its data. SnapServer authentication validates a user’s identity by requiring the user to provide a registered login name (User ID) and corresponding password. The server ships with predefined local users and groups that allow administrative (admin) and guest user access to the server via all protocols.
  • Page 149: Guidelines For Local Authentication

    Web Management Interface, SnapServer Manager, or SSH. A local user or group is one that is defined locally on the SnapServer using the Web Management Interface. The default users and groups listed below cannot be modified or deleted.
  • Page 150: User And Group Id Assignments

    User and Group ID Assignments The SnapServer uses the POSIX standard to assign UIDs or GIDs, in which each user and group must have a unique ID. This requirement applies to all users and groups on the SnapServer, including LDAP, NIS, Windows Active Directory, and local users and groups.
  • Page 151: Windows Active Directory Security Guide

    SnapServer/GuardianOS 7.5 Administrator’s Guide 7 - Security Options Windows Active Directory Security Guide NOTE: This option is only available if NTP is disabled. This wizard guides you through the setup of Windows Active Directory on your server. 10400541-001  ©2008-14 Overland Storage, Inc.
  • Page 152: Entire Volume Security Guide

    SnapServer/GuardianOS 7.5 Administrator’s Guide 7 - Security Options Entire Volume Security Guide This wizard guides you through the four steps it takes to give share-level access to a folder on a volume. Folder on Volume Security Guide This wizard guides you through the five steps it takes to give share-level access to an entire volume.
  • Page 153: Shares

    (see File-level Security Appendix The first step to securing a SnapServer is to specify access at the individual share level. Administrators can assign read-write or read-only share access to individual Windows (and local) users and groups.
  • Page 154: Create Shares

    SnapServer/GuardianOS 7.5 Administrator’s Guide 7 - Security Options Create Shares To create a new share, you need, at a minimum, to specify the share name, volume, and folder path. By clicking the Advanced Share Properties link, additional options are displayed. Use these options to hide the share from network browsing, select the protocols supported, and create a snapshot share associated with this share.
  • Page 155 SnapServer/GuardianOS 7.5 Administrator’s Guide 7 - Security Options • To create a share to a folder on the volume – Browse to the folder you want to which you want to point the share, click the folder name, and click OK .
  • Page 156: Edit Share Properties

    SnapServer/GuardianOS 7.5 Administrator’s Guide 7 - Security Options Edit Share Properties Once a share has been created, you can change its name, description and the advanced properties. To edit the properties, go to Security > Shares > share_name > Share Properties .
  • Page 157: Delete Shares

    SnapServer/GuardianOS 7.5 Administrator’s Guide 7 - Security Options Delete Shares To delete a share, go to Security > Shares > Share Properties (displayed by clicking the share name). 1. Click the Delete Share button at the bottom. 2. At the Delete Share confirmation page, click the Delete Share button again.
  • Page 158 SnapServer/GuardianOS 7.5 Administrator’s Guide 7 - Security Options Share Access Behaviors Administrators tasked with devising security policies for the SnapServer will find the following share access behaviors informative: • Share access defaults to full control – The default permission granted to users and groups when they are granted access to the share is full control.
  • Page 159 SnapServer/GuardianOS 7.5 Administrator’s Guide 7 - Security Options User-based share access permissions apply to users connecting over SMB, AFP, FTP, or HTTP. Users and groups with assigned share access permissions appear in the list on the left ( Users and groups with specific access to share ). To search for those without assigned access, use the field on the right ( Search for users and groups ).
  • Page 160 SnapServer/GuardianOS 7.5 Administrator’s Guide 7 - Security Options • Returned results will include all users and groups whose name begins with the string entered in the Search field. • The search results returned may be limited. Fine tune your search by using a more specific string to return the names desired.
  • Page 161 Shares NOTE: The syntax used in this file is equivalent to standard Linux exports file syntax. If the SnapServer detects any errors in syntax, a warning message appears. You can choose to correct or ignore the error warning. The Exports File Default Options. The default entry provides read-write access to all NFS clients (including NFSv4, if Kerberos security is not enabled).
  • Page 162 If Kerberos is enabled, access is applied uniformly to all Kerberos-authenticated NFSv4 clients connected using the matching Kerberos option. Host-based access as described in The SnapServer Exports File Default Options still applies to NFSv2 and v3 clients when Kerberos is enabled, but it does not apply to NFSv4 clients.
  • Page 163: Local Users

    Using the Add Host Controls. Follow these steps: 1. Select one of the following options: • SnapServer Default Options – Inserts the default options as described above • Read Only – Inserts the read only option only • Both – Inserts default options, but substitutes read only for read/write 2.
  • Page 164: Create A User

    SnapServer/GuardianOS 7.5 Administrator’s Guide 7 - Security Options Create a User Click the Create button to create a new user on this server. Enter the user data, select any special options, and click the Create User button again. Create a Local User 1.
  • Page 165: Edit User Properties

    SnapServer/GuardianOS 7.5 Administrator’s Guide 7 - Security Options 3. Click Create User again to create the user account. Edit User Properties Highlight a user and click the Properties button to open the Local User Properties page to make changes to the user’s full name, password, or user ID (UID). Note that the UID cannot be changed for the built-in admin user.
  • Page 166: User Password Policies

    SnapServer/GuardianOS 7.5 Administrator’s Guide 7 - Security Options Option Description Disable User Login Select this checkbox to disable the user login. The user’s information will remain in the system, but login rights will be denied. The user login can be re-enabled by deselecting the checkbox.
  • Page 167: Assign User To A Group

    SnapServer/GuardianOS 7.5 Administrator’s Guide 7 - Security Options Set Password Policy for Local Users 1. On the Security > Local Users page, click the Password Policy button. 2. On the Local Users Password Policy page, check the Enable Password Policy box.
  • Page 168: Delete Local User

    SnapServer/GuardianOS 7.5 Administrator’s Guide 7 - Security Options Add or Remove Users from Groups 1. On the Groups for Local User page, select a user. 2. Click Groups . The group settings for the selected user are shown. 3. To make a change: •...
  • Page 169: Local Groups

    SnapServer/GuardianOS 7.5 Administrator’s Guide 7 - Security Options Local Groups The Local Groups page ( Security > Local Groups ) provides all the options to manage local groups. Local groups are groups of local users that are known only to the server being accessed.
  • Page 170: Edit Group Properties

    SnapServer/GuardianOS 7.5 Administrator’s Guide 7 - Security Options Option Description Group Name Use up to 31 alphanumeric characters and the underscore. Group ID (GID) Displays the user identification number assigned to this user. Alter as necessary. For information on available UID ranges, see...
  • Page 171: Specify Users In Group

    SnapServer/GuardianOS 7.5 Administrator’s Guide 7 - Security Options Specify Users in Group Click the Users button on the Local Groups page to make changes to a local group membership. Add or Remove Users in a Group 1. On the Security > Local Groups page, select the group you want to edit, and click Users .
  • Page 172: Delete Group

    There are three file-level security models that can be used by a SnapServer: Windows/Unix , , and Unix . In Traditional RAID, the security model can be configured on volumes and Windows the folders created in the root of the volumes.
  • Page 173: Managing Volume Security Models

    SnapServer/GuardianOS 7.5 Administrator’s Guide 7 - Security Options Managing Volume Security Models 1. Select Security > Security Models . 2. Click the security model name. The Volume Security Model page opens. 3. From the drop-down list, select the security model type desired, and click OK .
  • Page 174 SnapServer/GuardianOS 7.5 Administrator’s Guide 7 - Security Options 2. Click the volume name. 3. At the Security Models folder page, do one of the following: • Create a new folder with a specific security model: Click Create Folder , enter the folder name, select the security model type from the drop-down list, and click OK .
  • Page 175: Id Mapping

    Security > ID Mapping page: Example: John Smith is a local user on a SnapServer, as well as having a user ID on a Windows domain. John’s quota for the SnapServer has been set to 200 MB. The administrator of the SnapServer maps the Windows domain user’s UID for John Smith to the local UID for...
  • Page 176: Add Mapping

    SnapServer/GuardianOS 7.5 Administrator’s Guide 7 - Security Options Add Mapping NOTE: Adding or changing an ID mapping requires that the server be joined to a Windows Active Directory domain. 1. If the desired user or group to be mapped to does not appear in the default page list, use the search option to locate them.
  • Page 177 SnapServer/GuardianOS 7.5 Administrator’s Guide 7 - Security Options • On the rare occasion you need to search for a Windows domain that's not listed (“remote domain”), select a Windows domain from the Search drop-down list through which to search, then enter in the Find field the name of the remote domain, followed...
  • Page 178: Change Mapping

    SnapServer/GuardianOS 7.5 Administrator’s Guide 7 - Security Options The mapping result is shown on the default page. Check View only unsaved changes to display only changes that have not yet been applied. Check View only mapped users and groups to display only local or NIS users or groups that have been mapped to a Windows domain user or group.
  • Page 179 SnapServer/GuardianOS 7.5 Administrator’s Guide 7 - Security Options a. Using the Search drop-down list, select a list to search. b. Do one of the following: • Select Find and enter the exact name (or a string with a wildcard “*” before or after).
  • Page 180 SnapServer/GuardianOS 7.5 Administrator’s Guide 7 - Security Options Enter Parameters • For domains that REQUIRE authentication (showing an (A) after the name), select the domain name, enter the User Name and Password for that domain, and use either or a Find search string (wildcard “*” before or after string is allowed).
  • Page 181: Auto Mapping

    SnapServer/GuardianOS 7.5 Administrator’s Guide 7 - Security Options 6. Save your changes: a. Click OK to save changes (or Cancel to reset). b. At the confirmation page, click Save Changes . c. At the filesystem update option page, choose either Update Filesystem or Do Not...
  • Page 182: Remove Mappings

    SnapServer/GuardianOS 7.5 Administrator’s Guide 7 - Security Options c. At the filesystem update option page, choose either Update Filesystem or Do Not Update Filesystem Filesystem Updates page 175 for more details. IMPORTANT: Updating may take some time, depending upon how many files and folders are on your system.
  • Page 183 7 - Security Options Remove All Mappings The Remove All Mappings button allows you to remove all ID mappings on the SnapServer. Click this only if you want to remove all ID mappings. If there are no mappings, the button is grayed out.
  • Page 184: Remove Missing Id Mappings

    7 - Security Options Remove Missing ID Mappings If the SnapServer has mappings for users or groups that no longer exist, the following warning message may be displayed at the top of the main ID Mapping page: 1. Click the Click here link in the warning message to display the following page: 2.
  • Page 185: Filesystem Updates

    SnapServer/GuardianOS 7.5 Administrator’s Guide 7 - Security Options Filesystem Updates After making any changes to ID mappings, you are presented with a filesystem update option page, where you can choose either Update Filesystem or Do Not Update Filesystem options. If you choose Update Filesystem , UID and GID ownership on files and SIDs in ACLs will be updated to reflect the ID mapping operation.
  • Page 186 Configure the client to mount the home directory root for all users, and then configure each user account on the client to use the user-specific directory on the SnapServer as the user’s home directory. • For FTP/FTPS, local users will automatically be placed in their private home directory when they log in.
  • Page 187: Configure Home Directories

    SnapServer/GuardianOS 7.5 Administrator’s Guide 7 - Security Options Configure Home Directories Complete the following fields and click OK . Field Description Enable Home Check to enable Home Directories for local users. Remove the Directories check to disable. Volume Select the volume where the Home Directories will be located.
  • Page 188: Chapter 8: System Monitoring

    System Monitoring Chapter 8 This chapter addresses the options for monitoring the SnapServer. Here you can view the system status and other activities. Topics in System Monitoring: • System Status • Active Users • Open Files • Event Log •...
  • Page 189: System Status

    SnapServer/GuardianOS 7.5 Administrator’s Guide 8 - System Monitoring System Status Use the System Status page ( Monitor > System Status ) to assess the status of the SnapServer and any attached expansion units. SnapServer Status The following status fields will be displayed for the SnapServer (head unit). Any critical messages are displayed in a font.
  • Page 190: Expansion Unit Status

    SnapServer/GuardianOS 7.5 Administrator’s Guide 8 - System Monitoring Field Description Ethernet 2 If it exists, details on the server’s secondary Ethernet connection. Ethernet n If an optional Ethernet card is installed, details on the server’s other Ethernet connections are shown.
  • Page 191: Open Files

    SnapServer/GuardianOS 7.5 Administrator’s Guide 8 - System Monitoring Open Files Use this page to view read-only details on the open files in use on this server. Event Log Use the Event Log page to view a log of operations performed on the server.
  • Page 192: Filter The Log

    SnapServer/GuardianOS 7.5 Administrator’s Guide 8 - System Monitoring Background Color Entry Type (no color) Informational or Unclassified (I) Filter the Log Edit the following fields as appropriate, then click Refresh . Option Description Severity Select the type of entries you want to view.
  • Page 193: Chapter 9: Maintenance

    Maintenance Chapter 9 Clicking the Maintenance tab on the Web Management Interface displays seven options used to maintain your SnapServer appliance and the GuardianOS 7.5 software. The Tools option has four subpages of options. Topics in Web Management Interface •...
  • Page 194: Shutdown And Restart

    NOTE: SnapServers have a persistent power state. When a physical loss of power occurs, the SnapServer returns to the same operation it had when the power went out. Therefore, if the system is powered down prior to a power loss, it will remain powered down when the power is restored.
  • Page 195 • Reset Storage Environment to Factory Defaults – Storage configuration is reset and the Initial Setup Wizard is displayed when the SnapServer is restarted. ALL USER DATA WILL BE DELETED on the SnapServer when this option is CAUTION: selected. A confirmation page will be displayed, and the admin password must be entered before the process begins.
  • Page 196: Disaster Recovery

    Backup Solutions (Appendix B) for information on backup options. Disaster recovery also encompasses what to do if all access to the data on a SnapServer is cut off due to a hardware or software failure. Focus is placed on these procedures: •...
  • Page 197: Snapdrimage File And Volume-Specific Files

    Dynamic RAID. NOTE: The SnapDRImage file is in binary form and can be safely used only with the SnapServer Disaster Recovery tool. Other tools will not work and may compromise the integrity of the file.
  • Page 198: System Settings Recovery

    187 for file names and paths.) This strategy ensures that if the filesystem on the SnapServer is corrupted, the image file will be available to restore server settings. The DRImage is also automatically placed in the root of the first user volume. These files will be copied to tape as part of your regular backup procedures.
  • Page 199 SnapServer/GuardianOS 7.5 Administrator’s Guide 9 - Maintenance This link launches the Disaster Recovery page. 2. At the Disaster Recovery page, select the Recover System Settings option and click to open the Server Recovery page. Recover Do not try to navigate back from this page during the recovery process. Activity...
  • Page 200: Volume And Storage Pool Security Settings Recovery

    SnapServer/GuardianOS 7.5 Administrator’s Guide 9 - Maintenance 4. Click Recover to start the operation. 5. If the recovery file contains Snap EDR application settings, you are asked if you want to include those settings. Check the settings you want to recover, and click Recover After recovery completes, the server restarts.
  • Page 201: Replacing Or Cloning A Server

    When recovering configuration, any third-party license keys you have not purchased through Overland Storage are lost. If you have installed data replication or management utilities such as Snap EDR, you will need to re-install and/or relicense them for use with the new server.
  • Page 202: Data Import

    Use the Data Import page to import (migrate) data from a legacy SnapServer or other computer that supports CIFS or NFS (v2 or v3) to a new SnapServer. This feature can be used to copy or move files and folders from a server on the network (Source) to your SnapServer (Target).
  • Page 203: Setting Up A Data Import Job

    NOTE: Wildcards are not supported when specifying the path to import. Target Volume Specify the volume on the target SnapServer where you want the data imported. Path Specify the path to the target SnapServer where you want the data imported.
  • Page 204 Selecting this option will cause all source data to be read twice, once Data to write to the target SnapServer and once to perform a binary comparison with the data written to the SnapServer (unchecked by default). If enabled, and if the Import Type is Move, files on the source will only be removed after verification.
  • Page 205: Stopping An Import Job

    If you are importing from a Unix server to a Unix personality directory, Unix permissions for UIDs/GIDs are copied exactly from source to target; thus, identities of the users and groups will be best retained if the SnapServer belongs to the same NIS domain as the Unix server. Importing Between Conflicting Security Models When importing from a Unix source to a Windows root directory, Unix permissions will be retained and the security personality on the resulting files and directories will be Unix.
  • Page 206: Os Update

    SnapServer/GuardianOS 7.5 Administrator’s Guide 9 - Maintenance Importing from a GuardianOS Server When importing from one GuardianOS server to another, it is recommended that you maintain the same security model on the target server that you have on the source.
  • Page 207: Check For Updates

    Only click the button once. Some browsers show the percent of the upload progress in their bottom status bar. The SnapServer uploads the software package and then prompts you to reboot the server to perform the upgrade. Click Restart for Update (or click Cancel to abort the update).
  • Page 208: Last Os Update

    SnapServer/GuardianOS 7.5 Administrator’s Guide 9 - Maintenance When enabled, the SnapServer checks weekly for GuardianOS or Snap EDR updates that are applicable to the server. If updates are available, a banner alert will display just below the menu bar on the Web Management Interface pages.
  • Page 209: Support

    Support The Support page provides an easy way to contact Overland Technical Support. Once your SnapServer has been registered, Phone Home Support becomes available for use. Phone Home Support emails system logs and files that contain information useful for troubleshooting purposes to Overland Storage technical support. See...
  • Page 210: Maintenance Tools

    SnapServer/GuardianOS 7.5 Administrator’s Guide 9 - Maintenance Go to Maintenance > Support > Registration and click the Click here link to launch the online registration page. Use your Overland credentials to access the Registration page. The same page is also used to update your registration information. Once you have registered, you will receive a confirmation email.
  • Page 211: Email Notification

    Password in the fields that appear when the feature is enabled. The types of methods supported (in order) are CRAM- MD5, LOGIN, and PLAIN. Use Secure Check this box to encrypt emails from the SnapServer. STARTTLS Connection and TLS/SSL encryption protocols are supported. 10400541-001 ...
  • Page 212: Host File Editor

    To verify your settings, check Send a test email to listed email addresses upon saving settings, then click OK. Host File Editor Use this page to identify external hosts in the SnapServer hosts file. This page allows you to supply a hostname-to-IP address mapping that persists across system reboots. 10400541-001 ...
  • Page 213: Checking Filesystems

    SnapServer/GuardianOS 7.5 Administrator’s Guide 9 - Maintenance Click Add Host File Entry , complete the fields as described on the following table, and then click again. Add Host File Entry Use this table to complete the options shown: Option Description IP Address The IP address of the external host.
  • Page 214 It is only recommended that you run this level if you have been advised to do so CAUTION: by SnapServer Technical Support, or if Repair errors has failed to solve the problem and you are willing to risk loss of data.
  • Page 215 SnapServer/GuardianOS 7.5 Administrator’s Guide 9 - Maintenance 5. To view a log of the results, click the View Log button after the filesystem check completes. To Check the Root Filesystem Checking the Root Filesystem ( Maintenance > Tools > Check Root Filesystem ) provides a thorough filesystem check on the root.
  • Page 216: Chapter 10: Misc. Options

    • Home Pages • Home Page • Administration Page • SnapExtensions • BitTorrent Sync • CA Antivirus • Snap EDR • Snap Finder • Snap Finder Properties • Change Password • Mgmt. Interface Settings 10400541-001  ©2008-14 Overland Storage, Inc.
  • Page 217: Home Pages

    SnapServer/GuardianOS 7.5 Administrator’s Guide 10 - Misc. Options Home Pages When you first launch the GuardianOS Web Management Interface, the Home page is displayed showing any existing shares and three options. Once logged in using the link, you can switch between the Home page and the Administration page using...
  • Page 218: Administration Page

    10 - Misc. Options • Switch User (Logout) ( ) – Automatically logs out the current user and displays the page for the new user to gain access to the SnapServer. Login • Administration – Displays the Administration page (see...
  • Page 219 SnapServer/GuardianOS 7.5 Administrator’s Guide 10 - Misc. Options browser. It provides a high-level view of the SnapServer status, the amount of total storage being used, and a link to find out what’s new in GuardianOS by accessing online help. The tabs at the top provide access to the various functions and features of the GuardianOS.
  • Page 220: Snapextensions

    NOTE: Cookies must be enabled on your browser for BitTorrent Sync to work. BitTorrent Sync (BTSync) is a SnapExtension that is preloaded on SnapServer. It lets you share and sync an unlimited number of files and folders of any size across multiple platforms.
  • Page 221 (DynamicRAID). If the volume or storage pool is deleted or rolled back from a snapshot, the SnapServer attempts to automatically relocate the BitTorrent Sync install directory to another volume or storage pool. If there are no more volumes or storage pools, or if none can be found that are large enough, BitTorrent Sync is disabled and cannot be re-enabled until a suitable volume or storage pool becomes available.
  • Page 222: Ca Antivirus

    SnapServer/GuardianOS 7.5 Administrator’s Guide 10 - Misc. Options CA Antivirus For CA Antivirus, click the box to enable it. For more information, see Chapter 11 - CA Antivirus Software. Snap EDR For SnapEDR, at the Configuration page, select either to configure it as the Management Console or as an Agent of another Management Console.
  • Page 223: Snap Finder

    Snap Finder Snap Finder ( ) is a powerful tool that lists all the SnapServer and REO 4600 appliances on your network and on a remote network segment if so configured, and shows the current status. Click the server name (if you have server name resolution) or IP address of a server to access it through the Web Management Interface.
  • Page 224: Snap Finder Properties

    SnapServer/GuardianOS 7.5 Administrator’s Guide 10 - Misc. Options The following table details the columns in the table: Identification Description Server Current name of the server. The default server name is SNAPnnnnnnn, where nnnnnnn is your server number (for example, SNAP1234567).
  • Page 225: Change Password

    Delete field and click Delete. Change Password To enhance the security of your SnapServer, it is recommended that users change their passwords regularly using the Change Password page ( Home > Change Password ). Change Your Password 1. On the Home page, click the Change Password link ( 2.
  • Page 226: Mgmt. Interface Settings

    SnapServer/GuardianOS 7.5 Administrator’s Guide 10 - Misc. Options Mgmt. Interface Settings The Web Management Interface default background is light blue with the stylized “O” symbols on a textured blue background: This can be changed to a solid blue background on the Web Management Interface Settings page by clicking the Site Map icon ( ) to access Management Interface Settings .
  • Page 227 SnapServer/GuardianOS 7.5 Administrator’s Guide 10 - Misc. Options Check the Use solid background color and click OK to change to the solid background: To convert back to the stylized background, clear the checkbox. 10400541-001  ©2008-14 Overland Storage, Inc.
  • Page 228: Chapter 11: Ca Antivirus Software

    • The Move Directory • Log View NOTE: Antivirus functions or options not relevant to the SnapServer have been disabled in the CA Antivirus configuration GUI. Antivirus Dependencies The SnapServer implementation of CA Antivirus software includes the following features: HTTP Access and Antivirus Configuration . To access the CA Antivirus configuration interface, HTTP must be enabled on the Network >...
  • Page 229: Launching The Ca Antivirus Gui

    GuardianOS Web Management Interface, and then click Login . The antivirus GUI box opens. The Local Scanner View Use the Local Scanner view to scan a SnapServer for infected drives, folders, files, or disks on demand. 10400541-001 ...
  • Page 230: Scan Jobs

    11 - CA Antivirus Software Component Description Root Directory Displays the directory structure of the SnapServer. As in Windows Explorer, click folder icons to navigate the structure and display subfolders and files in the right-hand pane. Move Folder May contain infected files. The administrator can instruct the software to automatically move infected files to this directory.
  • Page 231: Running A Manual Scan Job

    Step 1: In Local Scanner View, select the folders you want to scan. The left-hand pane displays the directory structure of the SnapServer. A red check mark on a folder or file indicates that it is selected for scanning. (By default, all directories and files are selected for scanning.) Click folders or files to toggle file/folder selection on or off.
  • Page 232: Signature Updates

    Method Description Use FTP to download the update files from the Computer Associates FTP site. You can also use FTP to distribute signature updates from one SnapServer (or any FTP server) to another. NOTE: When using FTP, the user name and password are passed as clear text.
  • Page 233: Updating A Snapserver Without Internet Access

    FTP option from the list on SnapServers without Internet access. If you have more than one SnapServer with no Internet access, you can perform the previous procedure on just one of them (or any Windows/SMB server), and then configure your other SnapServers to get the update from that server automatically via SMB by specifying the UNC of the server containing the signature files.
  • Page 234: Verifying Download Events

    \\server_name\share_name where server_name is the name of the server, and share_name is the name of the share providing access to the files. (On a SnapServer, the update files must reside on the root of the share.) 4. Click OK . The path you entered appears in the Download Sources list box.
  • Page 235: Alert Options

    SnapServer/GuardianOS 7.5 Administrator’s Guide 11 - CA Antivirus Software Alert Options Alert options allow you to tailor the notification information that is provided to the Alert Manager, cut down on message traffic, and minimize the dissemination of notifications that are not critical. To set alert options, select Alert Options from the Scanner menu. The Alert...
  • Page 236: Log View

    SnapServer/GuardianOS 7.5 Administrator’s Guide 11 - CA Antivirus Software Log View The Log View provides easy access to detailed information on scan, distribution, and other events. To access this view select Log View from the View menu. Option Description Local Scanner Displays summary information about scan jobs that have run.
  • Page 237: Appendix A: Dynamicraid Overview

    Additional Information on DynamicRAID Sizing About DynamicRAID • To increase the capacity of the storage pool when the SnapServer is fully populated, you can replace drives, one at a time, with larger-capacity drives. Replacing drives can only be done when the DynamicRAID is healthy.
  • Page 238: Should I Use Dynamicraid Or Traditional Raid

    All of its features apply equally to both file sharing and iSCSI volumes created on the SnapServer NAS system. DynamicRAID uses clear visible indicators on the drive bays to illustrate what can or cannot be done to that bay, thus reducing user error and negating the need for any required skill set or training for operation.
  • Page 239 I need to be able to optimize parity based on the number of drives inserted into the system. I need the SnapServer to configure and manage the RAID array size and parity. I need to manually configure the RAID array.
  • Page 240: Setting Up Dynamicraid

    During the setup process, storage pools are created on the head unit and each expansion unit using all disk drives available in that unit. More capacity can be added to a SnapServer over time by inserting or replacing drives, then adjusting Storage Pool properties. Volumes can be added and removed at will, and all volumes share the same underlying pool of storage.
  • Page 241: Snapshots

    Indicators Drives can be inserted into the SnapServer NAS system at any time unless the user is specifically instructed not to do so. Each drive bay has an associated indicator which can be either red, amber, or green.
  • Page 242 SnapServer/GuardianOS 7.5 Administrator’s Guide A - DynamicRAID Overview Drives of different overall capacity may be added to the same storage pool as long as they have the same partition sizing (such as, 300 GB). However, the extra space on larger drives will only be available to the storage pool if there are enough larger drives to satisfy the storage pool's parity setting using the extra space.
  • Page 243: Appendix B: Backup Solutions

    • Transfers files from one source host to one or more target hosts. • Transfers files from multiple hosts to a single target host, and stores the files on a local disk or locally attached storage device. 10400541-001  ©2008-14 Overland Storage, Inc.
  • Page 244: Snap Edr Usage

    Console running on the server, or other Agents replicating to/from the server) need to be able to resolve the SnapServer server name to its IP address in order to interoperate properly with the server. This can be accomplished via a DNS host record, local hosts file entries, or other name resolution services in the environment.
  • Page 245: Scheduling Jobs In Snap Edr

    Using Backup Exec for VSS-based Snapshots of SnapServer iSCSI Disks To configure Backup Exec to take native VSS snapshots of SnapServer iSCSI disks using Backup Exec’s Advanced Open File or Advanced Disk-Based Backup feature, you must first add a Windows registry entry to the systems running the Backup Exec Server and all of the Backup Exec agents backing up iSCSI disks.
  • Page 246 VALUE DATA {759c7754-6994-46c9-9cf9-c34ac63a0689} Name SnapServer VSS Hardware Provider Version 5. Close regedit The SnapServer VSS Provider should now be available to Backup Exec to use for VSS-based backups. Return to iSCSI Disk Backups main page. 10400541-001  ©2008-14 Overland Storage, Inc.
  • Page 247: Appendix C: Security And Access

    Appendix C This appendix provides additional information and configuration options about securing and accessing shares and files on the SnapServer. The SnapServer GuardianOS supports share-, file-, and directory-level permissions for all local and Windows domain users and groups. File and directory security can be configured using either Windows NTFS-style security or classic Unix-style security.
  • Page 248: Security Model Directories

    SnapServer/GuardianOS 7.5 Administrator’s Guide C - Security and Access • The security personality of a file or directory can be changed by any user with sufficient rights to change permissions or ownership. If a client of one security personality changes...
  • Page 249: Security Model Management

    Special Share Options The basic setup and configuration of shares on a SnapServer is handled on the Security > page (see Chapter Security Options).
  • Page 250: Share Level Permissions

    SnapServer/GuardianOS 7.5 Administrator’s Guide C - Security and Access Share Level Permissions Share-level permissions on GuardianOS are applied cumulatively. For example, if the user “jdoe” has Read-Only share access and belongs to the group “sales”, which has Read/Write share access, the result is that the user “jdoe” will have Read/Write share access.
  • Page 251: Snapshot Shares And On Demand File Recovery

    NOTE: The same share folders appear on the Home page when you connect to the SnapServer using a Web browser. However, the snapshot share folder does not provide access to the snapshot;...
  • Page 252: File-Level Security

    ACL. In addition, members of the SnapServer local admin group, as well as members of Domain Admins (if the server is configured to belong to a domain) always implicitly have take ownership and change ownership permissions.
  • Page 253 Users, Authenticated Users, and Administrators built-in users and groups. Procedure to set file and directory access permissions and inheritance in Windows: 1. Using a Windows client, map a drive to the SnapServer, logging in as a user with change permissions for the target file or directory.
  • Page 254: Appendix D: Troubleshooting Snapservers

    SnapServer DX1 The SnapServer DX1 has two network LEDs (Ethernet 1, left; Ethernet 2, right) and one status LED. Each drive has two disk LEDs (Drive Activity and Drive Status). There is a Power button and a Reset button, as shown in the following illustration:...
  • Page 255 Status Ethernet The Power button is an override option only as the SnapServer head unit manages the power to all attached expansion units. To use the Power button to shut down the expansion unit, press and hold it for four seconds.
  • Page 256: System Reset Options

    Solid Power Failure Fan Failure Blinking System Reset Options Often the first thing to try in resolving anomalous behavior on a SnapServer is to reset the server to factory defaults using the Web Management Interface. See Factory Defaults Chapter 10400541-001 ...
  • Page 257: Performing System Resets Without Network Access

    On the SnapServer DX1, the Reset button is accessed via a small hole next to the Power button on the front of the server at the top. On the DX2, the hole is located at the bottom of the Power panel on the right flange.
  • Page 258 SMB: Domain Controller unavailable SMB: Username not connected to Domain Controller This means that either your Domain Controller is down, or the SnapServer is unable to reach it. Because it cannot communicate with the Domain Controller, it is not able to authenticate the user.
  • Page 259 Ensure that the Ethernet cable is connected securely to both the network port and the server’s primary Ethernet port. Also, check to see that the Link light on the front of the SnapServer is lit (solid green). If the Link light is off, this is normally caused by a mismatch between the switch/hub and the Ethernet port on the SnapServer.
  • Page 260: Miscellaneous Issues

    Power to the SnapServer Is Unexpectedly Cut Off Due to a Power Outage Overland Storage recommends that you use an uninterruptible power supply (UPS) with the SnapServer. If you did not have a UPS attached to the server at the time of the power outage, do the following: 1.
  • Page 261: Phone Home Support

    D - Troubleshooting SnapServers Phone Home Support Once your SnapServer has been registered, Phone Home Support becomes available for use. Phone Home Support emails system logs and files that contain information useful for troubleshooting purposes to Overland Storage Technical Support. You can use the page to open a new case with technical support;...
  • Page 262: Appendix E: Command Line Interface

    Appendix E GuardianOS includes a command line interface (SnapCLI) that is accessible through SSH. Using the CLI, users can access information about most of the SnapServer configuration parameters and perform configuration and maintenance functions without using the GuardianOS Web Management Interface or SSM.
  • Page 263 SnapServer/GuardianOS 7.5 Administrator’s Guide E - Command Line Interface where is the name of one of the SnapCLI commands, is an action available COMMAND ARGUMENT for that command, and are additional parameters for the command. OPTIONS Once logged into the CLI, there are several ways of displaying information about available parameters.
  • Page 264: Snapcli Procedures

    - non-secure-http=(yes|no) Thus, the following command string: web set require-webview-auth=yes non-secure-http=no sets HTTP/HTTPS properties on the SnapServer to require clients to authenticate in order to access the server and to disable non-secure HTTP access. SnapCLI Procedures Use these procedures to access and exit SnapCLI.
  • Page 265 List the available timezones (used in conjunction with the date set command) diskunits Get status information of all the disk units on the server domain get Get the domains known to the SnapServer and their properties domain list List the domains known to the SnapServer dri create...
  • Page 266 With a file name, this command allows the user to view any file on the system. It should only be used for 'text' files. name get Get the name of the SnapServer name set Set the name of the SnapServer...
  • Page 267 Set volume quota limit & usage for a specific user reboot Reboot the SnapServer securitymodel get Get the security model on a SnapServer Volume securitymodel set Set the security model on a SnapServer Volume share create Create a share...
  • Page 268 Turning off SSH while running the command line will 'kick' the user off the system and they won't be able to log back into the command line until SSH is re-enabled via the SnapServer Web Management Interface. syslog all Create a tar file of syswrapper and all third-party logs...
  • Page 269 Number. NOTE: This is the same information displayed in the Web Management Interface “About” box volume list List of the volumes defined on the SnapServer volume get Get a specific volume’s properties volume create Create a new logical volume volume edit...
  • Page 270: Scripts In Snapcli

    SnapServer/GuardianOS 7.5 Administrator’s Guide E - Command Line Interface Command Description raid delete Delete a raid set raid get Get raid set properties raid add disk Add a disk to a raid set raid remove disk Remove a disk from a raid set...
  • Page 271: Sample Script

    Following is an example script that can be used to create and remove users, groups, and shares: #!/bin/sh ########################################################## # Copyright 2003-2007 Overland Storage, Inc. All rights reserved. # # Permission is granted to use this code provided that it # # retains the above copyright notice. ##########################################################...
  • Page 272: Create A Group

    SnapServer/GuardianOS 7.5 Administrator’s Guide E - Command Line Interface Create a Group # if the group does not exist then create it if ! $CLI group get group-name="$1" > /dev/null 2>&1; then echo "Creating group '$1' ..." $CLI group create group-name="$1" > /dev/null 2>&1 if [ $? -ne 0 ];...
  • Page 273 SnapServer/GuardianOS 7.5 Administrator’s Guide E - Command Line Interface if [ $? -ne 0 ]; then echo "Deletion of user '$1' failed." return 1 else echo "User '$1' does not exist." return 0 # usage: 'rmgroup <group_name>' rmgroup() Delete the Group # if the group exists then delete it if $CLI group get group-name="$1"...
  • Page 274 SnapServer/GuardianOS 7.5 Administrator’s Guide E - Command Line Interface 10400541-001  ©2008-14 Overland Storage, Inc.
  • Page 275: Appendix F: Guardianos Ports

    • Networking > NFS sunrpc Remote Procedure Call (RPC) Protocol for remote command • Assist execution, used by Network • SnapServer Manager Filesystem (NFS) and SnapServer Manager TCP & UDP Server > Date/Time > Network Time Protocol (NTP) Advanced TCP & UDP Network >...
  • Page 276 SnapServer/GuardianOS 7.5 Administrator’s Guide F - GuardianOS Ports Port # Layer GOS Feature Name Comment TCP & UDP Network > SNMP snmptrap Traps for SNMP TCP & UDP Network > Windows/SMB ldap Lightweight Directory Access Protocol (LDAP) TCP & UDP •...
  • Page 277 SnapServer/GuardianOS 7.5 Administrator’s Guide F - GuardianOS Ports Port # Layer GOS Feature Name Comment 9050 Sysbroker Sysbroker RPC Port 10001 Snap Extension Snap Shutdown Port Extension 12000 TCP & UDP Network > Apple/AFP afp2overtcp Second NIC 12168 CA Antivirus...
  • Page 278: Master Glossary & Acronym List

    Master Glossary & Acronym List NOTE: This is a general Overland Storage glossary and acronym list. Not all items may be found in this document or be used by this product. 1000BASE-T 1000BASE-T (also known as IEEE 802.3ab) is a standard for gigabit Ethernet over copper wiring.
  • Page 279 SnapServer 7.5 Administrator’s Guide Master Glossary & Acronym List Bus or Channel A common physical path composed of wires or other media, across which signals are sent from one part of a computer to another. A channel is a means of transferring data between modules and adapters, or between an adapter and SCSI devices.
  • Page 280 SnapServer 7.5 Administrator’s Guide Master Glossary & Acronym List DHCP Short for Dynamic Host Configuration Protocol. A communications protocol that lets network administrators centrally manage and automate the assignment of IP addresses on a computer network. Each system that connects to the Internet/intranet needs a unique IP address.
  • Page 281 SnapServer 7.5 Administrator’s Guide Master Glossary & Acronym List Failover/Failback A combination of Failover and Failback. When a preferred path becomes unavailable, another path is used to route I/O until the preferred path is restored. In this case I/O will “fail back”...
  • Page 282 SnapServer 7.5 Administrator’s Guide Master Glossary & Acronym List Hot Swapping The ability to remove and add disk drives to a system without the need to power down or interrupt client access to filesystems. Not all components are hot-swappable. Please read installation and maintenance instructions carefully.
  • Page 283 SnapServer 7.5 Administrator’s Guide Master Glossary & Acronym List Since these IQNs are rather unwieldy, initiators and targets also use short, user friendly names (sometimes called alias names or just aliases). iSCSI Short for Internet SCSI. iSCSI is an IP-based storage networking standard for linking data storage facilities.
  • Page 284 SnapServer 7.5 Administrator’s Guide Master Glossary & Acronym List MD5 Algorithm MD5 is a way to verify data integrity, and is much more reliable than checksum and many other commonly used methods. Short for Management Information Base. A formal description of a set of network objects that can be managed using the Simple Network Management Protocol (SNMP).
  • Page 285 SnapServer 7.5 Administrator’s Guide Master Glossary & Acronym List Short for Proof of Purchase. The number used to obtain a license key for an upgrade to third- party applications. Portal A target’s IP address together with its TCP port number used in iSCSI systems.
  • Page 286 SnapServer 7.5 Administrator’s Guide Master Glossary & Acronym List Short for Server Message Block. A protocol for Windows clients. SMB uses the TCP/IP protocol. It is viewed as a complement to the existing Internet application protocols such as FTP and HTTP. With SMB, you can access local server files, obtain read-write privileges to local server files, share files with other clients, and restore connections automatically if the network fails.
  • Page 287 SnapServer 7.5 Administrator’s Guide Master Glossary & Acronym List TCP/IP Short for Transmission Control Protocol/Internet Protocol. The basic protocol used for data transmission over the Internet. Trap A signal from a device informing an SNMP management program that an event has occurred.
  • Page 288: Index

    (Windows) of server and volume settings Active Directory off-the-shelf solutions and name resolution servers backup.acl joining Active Directory domain backup.qta.groups SnapServer interoperability with backup.qta.users admin password BitTorrent Sync default resetting forgotten Administration page administration password CA Antivirus...
  • Page 289 SnapServer/GuardianOS 7.5 Administrator’s Guide Index CUPS server customer support email notification of server events Ethernet, see Gigabit Ethernet Expand Volume button expansion units data import adding to Traditional RAID data protection tasks configuring initial setup of date and time settings...
  • Page 290 SnapServer/GuardianOS 7.5 Administrator’s Guide Index HP Open View load balancing, configuring server for HTTPS/HTTP local groups configuring local hot spares login SnapServer to antivirus GUI ID mapping increase capacity Initial Setup configuring storage Mac OS expansion units configuring client access...
  • Page 291 SnapServer/GuardianOS 7.5 Administrator’s Guide Index orphaned disk drive Quota orphaned disk drives Sort drop-down list OS update View drop-down list Overland technical support Quotas adding backing up configuration defaults parity displaying adding disk drives to upgrade properties configuring DynamicRAID usage calculation...
  • Page 292 SnapServer/GuardianOS 7.5 Administrator’s Guide Index models managing resetting default ACLs for volumes shares shares ways to adjust pool size Windows ACLs snapshot share server SNMP configuration and volume settings, backing up SNMP configuration page changing server name software update discovering server name...
  • Page 293 SnapServer/GuardianOS 7.5 Administrator’s Guide Index write cache Uninterruptable Power Supplies (UPS) unlock a user password updates to GuardianOS configuring enabling support for low-power warning users creating local file-level access for volumes and DynamicRAID and Traditional RAID backing up configuration capacity reached alert...

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