20
Preset Functions
Using
Forum Voicemail
If your system administrator has configured a voicebox for a ter-
minal's call number, calls which you do not (or cannot) accept are
diverted to this box.
This chapter contains instructions on how to use
Forum Voicemail on your various terminals so that you can work
with these voiceboxes.
Preset Functions
Certain functions are preset by your system administrator when
configuring your voicebox:
The PIN for your voicebox is set to "0000"
The language used for guiding you through the voice menu
from your terminal
The maximum time for recording messages (once the
recording time has been exceeded, subsequent callers cannot
leave any messages)
Message length, i.e. the time available to a caller for leaving a
message
Whether or not you have remote access to your voicebox – i.e.
from a terminal other than the one assigned, and
Whether or not you are authorised to edit central welcoming
texts for the Courtesy Service feature.
Using Forum Voicemail