BELGACOM DDS 100 User Manual
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BELGACOM DDS 100 User Manual

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Belgacom DDS 100 / DDS 200
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  • Page 1: User Manual

    Belgacom DDS 100 / DDS 200 First Belgacom Forum User manual...
  • Page 3 Thank you for choosing the DDS 100 or 200: this is a reliable telephone designed to make life easier. To find out the essential functions of the DDS 100 or 200, we suggest that you read carefully the first chapters of this guide.

  • Page 4: Table Of Contents

    Contents Precautions for use ..... . p.8 Your telephone ......p.10 Display and corresponding icons .
  • Page 5 Contents During a conversation ....p.26 Make a second call ......p.26 Receiving a second call .
  • Page 6 Contents Programming your telephone ... . . p.52 Initializing your voice mailbox..... p.52 Customising your voice greeting .
  • Page 7 Contents Accessories......p.80 10.1 Chargers ........p.80 10.2 Characteristics of the mains power adapter .

  • Page 8: Precautions For Use

    The DECT functions provided by your Belgacom system allow user mobility management via DECT cordless telephones. Radio coverage of the Belgacom system is ensured by a network of radio terminals. The coverage area of a radio terminal is called a cell.
  • Page 9 250 mW. • This telephone is specially designed for use with an Belgacom system such as is described in the manual. • As this telephone complies with the GAP standard, it can be used in simplified mode on another DECT/GAP system (other PABX or private residential base station).

  • Page 10: Your Telephone

    Your telephone Headset socket Erase a character Return to previous menu Delete an entire field (long press) Hang up Return to first screen Switch off ringer Lock/unlock keypad (long press) Activate/disable the vibrator (long press) Company directory Customizing your telephone (long press) Microphone Depending on model...
  • Page 11 Light • Exit from radio field (rapid flashing) Adjust audio volume Access MENU Navigate Apply Lift the receiver Redial (long press) Broker call (during enquiry call) Activate/deactivate loudspeaker Activate mute on hands free charger Switch on / off (long press) Rapid access to ringer adjustment...

  • Page 12: Display And Corresponding Icons

    Display and corresponding icons Other Features 1 line of status icons and 3 lines of 16 alphanumeric characters. The DDS 200 also has a back-lit display and keypad. Status icons The status icons are displayed on the welcome screen and indicate the status of the telephone.

  • Page 13: Menu Icons

    MENU icons The MENU is accessible from the welcome screen by pressing the OK key. (OK: It provides access to all the functions available on your system. Directories: manage your personal directory and access the company directory. Redial: call back the last number dialled. Divert: divert your calls to another number.

  • Page 14: Call Icons

    Call icons Making a call Answering a call* In conversation* Call on hold* Accessing the directories Transferring a call Switching to DTMF signals Setting up a conference Putting on common hold Parking an external communication * In the event of a multiple call, the icons are given indices to represent the different correspondents...

  • Page 15: How To Read This Guide

    How to read this guide Press briefly on the navigation key to access the MENU and to confirm. Move the navigation key up or down. Move the navigation key to the left or right. Use the keypad to enter digits and letters. Description of an action or context.

  • Page 16: Getting Started

    • To remove it Slide the battery Remove it from the towards the bottom slide of the telephone The DDS 100 functions exclusively with the Ni-Mh battery, and the DDS 200 with the Li-Ion battery.

  • Page 17: Charging Your Telephone Battery

    Charging your telephone battery Connect the charger and Battery being charged* place the telephone in the charging holder Recharge your telephone battery regularly. The telephone can be on or off when recharging the battery. If the telephone is to remain unused or out of its charger for several weeks, remove the battery and store it separately.

  • Page 18: Switching On Your Telephone

    Switching on your telephone MARTIN Paul Wed 24 May 16:30 Switch on Wait a few seconds Your telephone is (long press) (about 3s). switched on If the display fails to light up or the battery icon is flashing, recharge the battery. If the radio reception icon doesn’t appear on the telephone display : •...

  • Page 19: Accessing The Menu And Navigating

    Accessing the MENU and navigating The MENU is accessible from the welcome screen by pressing the OK key. (OK: MARTIN Paul Wed 24 May 16:30 Apply Accessing the functions: mbx greeting Select a function in the Apply You can move horizontally MENU along the various icons within the function...

  • Page 20: Using Your Telephone

    Using your telephone Other Making a call John in conversation Transfer Dial Send the call Speak Hang up To make an external call, dial the outside line access code before dialling your correspondent's number. Calling from your personal directory (Individual number) Pers Sp Dial Directory...

  • Page 21: Calling Your Correspondent By Name

    Calling your correspondent by name (company directory) Pers Sp Dial Directory Select the Apply Select 'Directory' 'Directories' function Type surname : Apply Enter the first letter of your Select the Send the correspondent's surname* desired name call * If several names come up, you can refine the search by entering the successive letters (second, third, etc.) of the name you are looking for.

  • Page 22: Receiving A Call

    Receiving a call Sophie Sophie is calling in conversation Transfer You are receiving a Lift the Speak Hang up call receiver The ringer does not ring if: . the vibrator is active, the vibrator active icon is displayed on the screen saver. .

  • Page 23: Requesting Automatic Callback If Internal Number Is Busy

    Requesting automatic callback if internal number is busy The telephone of the internal correspondent you are trying to contact is busy, and you want the person to call you back as soon as they are free. Sophie MARTIN Please wait Wed 24 May 16:30 Cback active Callback...

  • Page 24: During A Call

    During a call During a call and without losing the connection, there are several ways to access the options offered by your system, using: • the list of icons at the top of the screen • the list of items at the bottom of the screen Sophie in conversation Transfer...
  • Page 25 • Example: sending DTMF signals During a call, you sometimes have to send DTMF signals, for example, for a voice message service, an automatic switchboard or when remotely consulting an answering machine: 0123456789 0123456789 in conversation in conversation Transfer Send MF Code? In conversation Select the 'Send MF Code' icon...

  • Page 26: During A Conversation

    During a conversation Other Make a second call Number? Paul in conversation Transfer Dial the number Send the call John in conversation Transfer The first call is on hold Hang up the ongoing call You can also call a second correspondent by selecting the icon or 2nd call text, or else by using your personal directory or the company directory.

  • Page 27: Receiving A Second Call

    Receiving a second call You are in conversation and a correspondent is trying to contact you: Paul John is calling in conversation Transfer The caller’s name is displayed for 3 seconds, and Lift the receiver a beep is sent Paul in conversation Transfer The first call is on hold...

  • Page 28: Switching Between Two Calls (Broker Call)

    Switching between two calls (Broker call) During a call, to recover the correspondent on hold: Paul John in conversation in conversation Transfer Transfer Recover the correspondent on hold You can establish the identity of the waiting call without taking it by using the navigate-left-right key. (navigate- left-right: Paul John...

  • Page 29: Transferring A Call

    Transferring a call To transfer your correspondent to another person: Number? 0123456789 in conversation Transfer Dial the destination number Paul in conversation Transfer You are in Confirm the conversation with 'Transfer' the destination option number After dialling the destination number, you can transfer the call directly without waiting for your correspondent's reply by validating the 'Transfer' option.You can initiate the transfer by using the icon or the 'Transfer' text.The...

  • Page 30: Three-Way Conference With Internal And/Or External Correspondents (Conference)

    Three-way conference with internal and/or external correspondents (conference) Paul Paul in conversation in conversation Transfer Conference? Select 'Conference' John, Paul Conference Conference? Apply You are in conference mode To cancel the conference, press the OK key. This will put you back to the other party.

  • Page 31: Placing An Outside Call On Hold (Parking)

    Placing an outside call on hold (parking) You can park an outside correspondent in order to take the call on another set. 0612457845 0612457845 in conversation in conversation Transfer Park call? You are holding an Select the 'Parking' icon Apply external conversation Your correspondent is parked and hears the hold melody.

  • Page 32: Store A Number

    Store a number* To store the displayed number in the personal directory while a communication is in progress: John Pers SP Dial in conversation Directory Transfer »Pers SP Dial Select the Apply Confirm access to Apply 'Directories' 'Pers Sp Dial' function 1-....

  • Page 33: Sharing

    Sharing Other Answering a general bell When the operator is absent, incoming external calls are diverted to a general bell. You can answer these calls: Select the 'Pick-up' Apply function Ans Gen Bell Select the 'Answer Confirm to take the general bell' function call...

  • Page 34: Call Pick-Up

    Call pick-up You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone. Select the 'Pick-up' Apply function Number? Pick-up Ind ..Confirm access to Enter number of ringing Apply...

  • Page 35: Password

    Password Hunting group call: Some extensions can be associated to form a group. You can contact any one of them by dialling the group number. Belonging to a group does not affect the management of direct calls. A specific telephone within a group can always be called by using its own number.

  • Page 36: Diverting Hunting Group Calls

    Diverting hunting group calls You can divert your own group calls: Diversion acknowledgement is displayed Code of the No. of Lift the 'Group call diversion receiver diversion' telephone function To cancel this function, refer to chapter 6 'Cancelling all diversions'. Sending a written message to an internal correspondent Select the 'Mail' function...
  • Page 37 The following 27 predefined messages exist: Call me back 15 MEETING ON xx.xx.xx (*) Call me back tomorrow 16 MEETING ON xx.xx.xx AT xx: xx (*) CALL ME BACK AT xx: xx (*) 17 Out for a while CALL BACK xx.xx.xx (*) 18 Absent for the rest of the day Call the attendant 19 ABSENT, BACK AT xx: xx (*)

  • Page 38: Send A Voice Message Copy

    Send a voice message copy 1 voice mail Confirm access to the Confirm access to the 'Mail' function voice mailbox Read a msg New 1 Old 4 Personal code Apply Select the message to copy 01/05 107 10 May 9:15 Send copy? Apply Number?
  • Page 39 * To record a comment Send copy Rec comment Apply Record Recording ... Stop? Start recording Apply Recording in Apply progress Please confirm Apply While recording a comment you can select other functions using the navigate-up-down key (navigate-up-down:...

  • Page 40: Sending A Recorded Message To A Number / A

    Sending a recorded message to a number / a distribution list Confirm access to the Confirm access to 'Mail' function the voice mail Send a msg Apply Apply Number? ..No. or name of the Apply recipient or the list (000 - 050) *...
  • Page 41 • To record the message Record Recording ... Stop? Start the recording Apply Recording in Apply progress Please confirm send message Apply While the message is being recorded, you can select other functions with the navigate-up-down key. (navigate-up-down:...

  • Page 42: Keep In Touch

    Keep in touch Other Selecting calls to be diverted This function enables you to select the calls to be diverted. These can be: external calls, internal calls (local) or all calls. Select the 'Diversion' Apply function All calls Extern calls Local calls Select the 'List of calls' Select the type of call...

  • Page 43: Consulting Your Voice Mailbox

    Consulting your voice mailbox When you have received a message, the Message icon is displayed on the welcome screeen. (Message: 1 voice mail Confirm access to the Confirm access to the 'Mail' function voice mailbox display number of new and old messages Personal code Apply 01/05 107...
  • Page 44 • To access voice mail functions You can move horizontally along the various icons. 01/05 107 10 May 9:15 Play new? Listen to the messages Erase the current message Call back the person who left the message Send a copy of a message Pause while listening to the message Go back 10 seconds Go forward 10 seconds...

  • Page 45: Activating/Deactivating The Personal Assistant

    Activating/deactivating the personal assistant As well as leaving a message in the voice mailbox, the personal assistant directs the caller to an extension number, an outside number, a DDS or the switchboard. Select the 'Customizing your Apply telephone' function perso assist Select the 'Personal Apply Assistant' icon...

  • Page 46: Personal Assistant: Reaching You With One Number Only

    Personal assistant: reaching you with one number only Select the 'Customizing Apply your telephone' function perso assist Select the Apply 'Personal Assistant' icon Menu Select the 'Menu' Apply icon...
  • Page 47 • To select the type of forwarding Internal Nb Modify? Enter the name of a colleague or Apply your assistant or any other name External Nb Modify? Key in an outside Apply number Mobile Nb Modify? Key in the number Apply of your DDS Choice ON...

  • Page 48: Diverting Calls To Another Number

    Diverting calls to another number (immediate diversion) The number can be your home, portable or car phone, voice message or an internal extension (operator, etc.). Select the 'Diversion' Apply function Number? Div Imm ..Confirm access to Dial the Apply...

  • Page 49: Different Types Of Diversions Example Of Diversion On

    Different types of diversions Example of diversion on busy • Different types of diversions You can initiate different types of forwarding from the call forward list. (call forward list: When you are in conversation, all your calls are Div Busy diverted to the number you choose.

  • Page 50: Cancelling All Diversions

    Cancelling all diversions Select the 'Diversion' Apply function Div Cancel Select the 'Diversion Apply cancellation' icon...

  • Page 51: Consulting Messages Left While You Were Away

    Consulting messages left while you were away When you have received a message, the Message icon is displayed on the welcome screeen. (Message: 2 Text mail Confirm access to the Select the 'Text mails' 'Mail' function icon <Message> 20 May 16:30 2/4 Read a msg? Call Apply...

  • Page 52: Programming Your Telephone

    Programming your telephone Other Initializing your voice mailbox You can use the Message icon on the welcome screen to initialize your voice mailbox. (Message: Init your voice mail Apply Enter your password and record your name in accordance with the spoken instructions Your personal code is used to access your voice mailbox and to lock your telephone.

  • Page 53: Customising Your Voice Greeting

    Customising your voice greeting You can replace the greeting message by a personal message. Select the 'Customizing Apply your telephone' function mbx greeting Greeting: Dfault Mode: Record Custom? Select the 'Voice-mail Apply Confirm access to Acceptance' the voice mailbox Record Recording ...
  • Page 54 • To go back to the default message Select the 'Customizing Apply your telephone' function mbx greeting Select the 'Voice-mail Apply Acceptance' Greeting: Custom Mode: Record Default? Select the 'Default Apply Message' icon...

  • Page 55: Modifying Your Personal Code

    Modifying your personal code Your personal code is used to access your voice mailbox and to lock your telephone. Select the 'Customizing Apply your telephone' function Password user options Confirm access to Select the 'Options' 'Password' icon Old password? Enter the old Apply password New password?

  • Page 56: Adjusting The Audio Functions

    Adjusting the audio functions You can choose the ring melody of your telephone (6 options) and adjust the audio volume (4 levels). A progressing ringing tone (meeting mode) can be used. • Choose the tune: Select the 'Customizing Apply your telephone' function phone set Ring.

  • Page 57: Adjusting The Ringer Volume

    • Adjusting the ringer volume: Select the 'Customizing Apply your telephone' function phone set Ring. level Select the Setting icon Apply Select the 'Volume' icon Level 1 Level 2 Level 3 Apply Select the volume of your Apply choice • Activate the buzzer or the ringer (DDS 2000): MARTIN Paul MARTIN Paul...

  • Page 58: Rapid Customizing Of The Ringer

    • Rapid customizing of the ringer: Depending on your activity, the ringer settings can be modified via a quick press on the switch on/off key followed by the OK key. (switch on/off: , OK: Switch off the set? Switch off the telephone Activate/disable the vibrator (DDS 200) Activate/disable the ringer Activate/disable meeting mode (progressive ringing)

  • Page 59: Activating Headset Mode

    Activating headset mode This mode allows you to answer calls automatically (without doing anything) and to direct the call to the external headset. phone set Select the 'Customizing Apply Select the Setting your telephone' icon function Headset mode Apply Select the 'Headset Apply mode' icon Select active/inactive as...

  • Page 60: Adjusting Your Telephone Functions

    Adjusting your telephone functions Select the 'Adjustment' Apply function Ringer Keypad beep Warning beep Select the function* you Activate / Return to want to activate or disable disable idle *You can activate or disable the following functions: The telephone lights up when you press a key Lighting (DDS 200) The telephone rings when a call is received...

  • Page 61: Adjusting Screen Brightness

    Adjusting screen brightness Select the 'Adjustment' Apply function Contrast: 3/5 Select the 'Contrast' icon Increase or decrease Return to the contrast idle...

  • Page 62: Selecting Language

    Selecting language Select the 'Customizing Apply your telephone' function Languages user options Confirm access to Apply Select the 'Options' 'Language' icon Deutsch Français English Apply Select the language of your Apply choice The initial language selection is made automatically by the system.

  • Page 63: Programming Your Personal Directory

    Programming your personal directory (Individual number) Your personal directory can contain up to 10 numbers. Select the Apply 'Directories' function Pers Sp Dial 1-.... Directory 2-.... 3-.... Confirm access to Select the chosen card Confirm 'Pers Sp Dial' (long press) Name? MARTIN Enter the name*...

  • Page 64: Number

    7.10 Modifying a card in the personal directory Select the Apply 'Directories' function Pers Sp Dial 1-MARTIN Directory 2-SOPHIE 3-VANESSA Confirm access to Select the card to be Confirm (long 'Pers Sp Dial' modified press) Name? MARTIN Move onto the letter to be Modify Apply modified...

  • Page 65: Programming An Appointment Reminder

    7.11 Programming an appointment reminder Select the Apply 'Appointment' function Time? Temp Appt . . . : . . . Select the 'Permanent Enter the time of the Apply Appointment' or appointment 'Temporary Appointment' icon • Temporary appointment: call back within the next 24 hours •...

  • Page 66: Identify The Terminal You Are On

    7.12 Identify the terminal you are on The identifier or telephone number are displayed permanently when the telephone is within the radio coverage zone and is not being used (when standby screen not displayed). 7.13 Locking your telephone This service enables you to prohibit outside calls and any programming changes on your telephone: Select the 'Lock' function Apply...

  • Page 67: Using The Telephone In Gap Mode

    Using the telephone in GAP mode Other Your telephone complies with the GAP standard and can be used in simplified mode on another DECT/GAP system (other PABX or indoor relay unit). Unless otherwise specified, the functions described below are available on your telephone in combination with the mandatory functions provided by your fixed GAP system.

  • Page 68: Calling From Your Personal Directory

    Calling from your personal directory Select the 'Directories' Apply function 1-MARTIN 2-SOPHIE Select the name of the Send the call person you wish to call Redialling the last number dialled (redial) Press the unhook key (hold down for a few seconds). (Lift the receiver: Sending DTMF signals During a call, you sometimes have to send DTMF signals, for example, for a voice message service, an automatic switchboard or when remotely consulting an...

  • Page 69: Programming Your Personal Directory

    Programming your personal directory Your directory can contain up to 12 numbers. 1-.... 2-.... 3-.... Select the 'Directories' Apply Select the chosen card function 1-Edit 2-Delete 3-Call Apply Apply Name? MARTIN Enter the name (10 Apply characters maximum) Number? 0123456789 Enter the number Apply Return to...

  • Page 70: Modifying A Name Or Number

    Modifying a name or number 1-MARTIN 2-SOPHIE Select the Apply Select the card to be 'Directories' function modified 1-Edit 2-Delete 3-Call Apply Select 'Edit' Apply Name? MARTIN Move onto the letter to be Modify Apply modified the digit Number? 0123456789 Move to the digit to be Modify Apply...

  • Page 71: Deleting A Card

    Deleting a card 1-MARTIN 2-SOPHIE Select the 'Directories' Apply Select the card to be function deleted 1-Edit 2-Delete 3-Call Apply Select 'Delete' Apply...

  • Page 72: Customizing And Adjusting Your Telephone

    8.10 Customizing and adjusting your telephone Choosing your melody: Melody 1 Melody 2 Melody 3 Select the 'Ringer' Apply Select the melody of your function choice Apply Return to idle Adjusting the ringer volume: Volume: 3/4 Select the 'Ringer' Apply Select the 'Volume' icon function Increase /...
  • Page 73 Selecting language: Français Deutsch English Select the 'Language' Apply Select the language function of your choice Apply Return to idle Adjusting screen contrast: Contrast: 3/5 Select the 'Adjustment' Apply Select the 'Contrast' icon function Increase / Return to reduce the idle contrast...

  • Page 74: Adjusting Your Telephone Functions

    8.11 Adjusting your telephone functions Select the 'Adjustment' Apply function Ringer Keypad beep Warning beep Select the function* you Activate / Return to want to activate or disable disable idle *You can activate or disable the following functions: Lighting (DDS 200) The telephone lights up when you press a key The telephone rings when a call is received Bell Buzzer (DDS 200) The buzzer goes off when a call is received...

  • Page 75: Registering The Telephone

    Registering the telephone on a system for the first time For the DDS telephone to function, it must be registered on at least one Belgacom or GAP system (registration operation). If when first switched on the display indicates: 'System 1 — Auto install ?' your telephone has not been registered on any system;...
  • Page 76 If the operation has been done correctly (subscription accepted), the telephone is ready to be used and the radio reception quality icon is displayed. ( Radio reception quality: If the registration operation has not been successful, the station proposes launching the subscription again. Launch Subscription? Utilization of the telephone in GAP mode can lead to...

  • Page 77: Registering The Telephone On Other Systems

    Registering the telephone on other systems The telephone can be declared on several systems (maximum of 5). Note: the input is usually reserved for use with your main Belgacom system. You can select the other inputs to register the telephone under another system (Belgacom or other system).
  • Page 78 AC Code ..Launch Subscription? Select 'AC' Apply Launch Subscription Subscription? Running… Apply Launch subscription If the registration operation runs correctly (Subscription accepted), the telephone is ready for use, and the radio coverage icon appears. If the registration operation has not been successful, the station proposes launching the subscription again.
  • Page 79 Selecting your telephone system Your telephone can be programmed to function on 5 different DECT systems (Belgacom or GAP). SYSTEM 1 SYSTEM 2 Lock to any Select the Apply Select the desired input (the 'System' function chosen option is indicated by...

  • Page 80: Accessories

    Accessories Other 10.1 Chargers The 'Basic Desktop' charger includes: a telephone support, a mains cable, via an AC/DC adaptor. The 'Voice Desktop' charger includes: a support with : - a place for the telephone, - a loudspeaker and a microphone for use in 'hands free' mode, - two buttons +/- for volume adjustment.

  • Page 81: Battery

    10.3 Battery The DDS 200 is supplied with a Li-lon 600 mAh - 3.6V battery. The DDS 100 is supplied with a NiMh 550 mAh - 3.6V battery. Autonomy of your telephone Li-Ion NiMh battery battery On standby in the radio coverage zone...

  • Page 82: Headphone / External Microphone

    10.4 Headphone / external microphone The side of the telephone features a headphone / external microphone socket. Contact your retailer to find out the characteristics of the various headphone models. 10.5 Cleaning your telephone Your telephone does not require any particular servicing. However, it may be cleaned using a soft, damp cloth.

  • Page 83: Glossary

    Glossary Other Broker call: Function enabling the user to switch back and forth between several simultaneous calls. Call transfer: Function enabling a call to be transferred to another telephone within the system. Common directory: This directory contains all the speed-dial numbers accessible to the users of the system.
  • Page 84 Intrusion: Function allowing intrusion into a conversation between two correspondents. Personal assistant: This facility enables the caller to avoid having to leave a message in the voice mailbox and directs him/her to an extension number, an outside number, a DDS or the switchboard.

  • Page 85: Declaration Of Compliance

    Alcatel Business Systems, hereby declare that we assume Digital terminal DDS 100/200 (Alcatel Reflexes 4076) product to be compliant with the essential requirements of Directive 1999/5/CE of the European Parliament and Council. Any unauthorised modification to the product shall render this declaration of compliance null and void.
  • Page 86 Customer Service Department at the following numbers: – for SMEs and residential customers: 0800/55800 – for large companies 0800/55200 Belgacom SA under public law, Bd. du Roi Albert II 27, B-1030 Brussels, VAT No. BE 202 239 951 Brussels Register of Legal Entities...

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