BELGACOM Forum 5000 User Manual page 20

18 Operating Functions
5. Configure one or more voiceboxes for Forum 500 /
Forum 5000 users in the Forum Voicemail: Voice Boxes
menu (but only up to the maximum number of licensed
voiceboxes) Please refer to To administer voiceboxes ...
starting on page 18 below.
You can set up the Courtesy Service as follows ...
1. Activate the feature for a configured user group or for an
external call number:
– for a user group in the User Manager: User groups menu
In this case, the central welcoming text is played if an caller
rings a user in this group.
– for an external call number in the Telephony: Call
distribution menu
Where so configured, the central welcoming text plays if an
caller rings the configured MSN or the call number on the
system connection.
2. Define whether and how the system should react to calls with
the Courtesy Service: Select an announcement (e.g.
Announcement 1) or turn off the feature.
3. Activate the option Central welcoming track changeable
for a voicebox in the Forum Voicemail: Voice Boxes menu.
4. Call this voicebox and configure one or several announcement
texts (up to eight are possible) in the voice menu of Forum
Voice, menu 4 "Central welcoming texts".
Note: Detailed information regarding the settings in the Config-
urator menu can be found in the online help documentation.
To administer voiceboxes ...
As an administrator you have full authorisation to manage the voi-
ceboxes of the Forum 500 / Forum 5000 and to execute all sub-
scriber-specific settings.
You can configure a new voicebox or delete an existing one.
You can select the language used for selected voicebox to
guide callers through the voice menu.
You can define the maximum recording time for a voicebox.
Configuration and Administration