Ricoh SP 112SF User Manual
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Ricoh SP 112SF User Manual

Ricoh SP 112SF User Manual

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Table of Contents

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User Guide
Guide to the Machine
Loading Paper
Printing Documents
Copying Originals
Scanning from a Computer
Sending and Receiving a Fax
Configuring the Machine Using the Control
Panel
Configuring the Machine Using Smart
Organizing Monitor
Maintaining the Machine
Troubleshooting
Appendix
For safe and correct use, be sure to read "Safety Information"
before using the machine.

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Summary of Contents for Ricoh SP 112SF

  • Page 1 User Guide Guide to the Machine Loading Paper Printing Documents Copying Originals Scanning from a Computer Sending and Receiving a Fax Configuring the Machine Using the Control Panel Configuring the Machine Using Smart Organizing Monitor Maintaining the Machine Troubleshooting Appendix For safe and correct use, be sure to read "Safety Information"...

  • Page 3: Table Of Contents

    TABLE OF CONTENTS How to Read This Manual..........................6 Introduction..............................6 Legal Prohibition............................. 6 Disclaimer................................6 Model-Specific Information..........................7 Important Safety Instructions ......................8 User Information on Electrical & Electronic Equipment................8 Environmental Advice for Users........................8 Note for the Battery and/or Accumulator Symbol (For EU countries only)..........9 Notes to Users of Facsimile Unit.........................
  • Page 4 Placing Originals on the Exposure Glass....................38 Placing Originals in the Auto Document Feeder..................39 3. Printing Documents Basic Operation............................... 41 Printing on Both Sides of Sheets........................42 Canceling a Print Job...........................43 If a Paper Mismatch Occurs..........................45 Continuing Printing Using Mismatched Paper................... 45 Resetting the Print Job..........................
  • Page 5 Entering Characters............................71 Registering Fax Destinations..........................72 Registering Fax Destinations........................72 Modifying or Deleting Fax Destinations.....................73 Configuring Fax Destinations Using Smart Organizing Monitor............. 73 Sending a Fax..............................75 Selecting Transmission Mode........................75 Basic Operation for Sending a Fax......................76 Specifying the Fax Destination........................78 Useful Sending Functions..........................
  • Page 6 Configuring the Machine Settings........................ 117 Tab Settings..............................117 Updating the Firmware..........................118 9. Maintaining the Machine Replacing the Print Cartridge........................119 Cautions When Cleaning..........................121 Cleaning the Inside of the Machine......................122 Cleaning the Exposure Glass........................123 Cleaning the Auto Document Feeder......................124 10. Troubleshooting Common Problems............................125 Paper Feed Problems.............................126 Removing Printing Jams..........................127 Removing Scanning Jams.........................
  • Page 7 General Function Specifications......................152 Printer Function Specifications........................153 Copier Function Specifications.........................154 Scanner Function Specifications.......................155 Fax Function Specifications........................155 Trademarks..............................157 INDEX ................................159...

  • Page 8: How To Read This Manual

    How to Read This Manual Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference.

  • Page 9: Model-Specific Information

    Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. CXP042 The following information is region-specific.

  • Page 10: Important Safety Instructions

    Important Safety Instructions User Information on Electrical & Electronic Equipment Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste Our Products contain high quality components and are designed to facilitate recycling. Our products or product packaging are marked with the symbol below.

  • Page 11: Note For The Battery And/Or Accumulator Symbol (For Eu Countries Only)

    For details about the return program, please refer to the Web page below or consult your service person. https://www.ricoh-return.com/ Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it.

  • Page 12: Notes To Users Of Facsimile Unit

    The CE Declaration of Conformity is available by accessing the URL: http://www.ricoh.co.jp/fax/ce_doc/ and selecting the product applicable. NOTICE TO USERS (NEW ZEALAND) • The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network.

  • Page 13: Important Safety Instructions

    Important Safety Instructions Notes to Users in the State of California Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/ perchlorate...

  • Page 14: Energy Star Program

    ENERGY STAR Program ® ENERGY STAR Program Requirements for Imaging Equipment ® The ENERGY STAR Program Requirements for Imaging Equipment encourage energy conservation by promoting energy efficient computers and other office equipment. The program backs the development and dissemination of products that feature energy saving functions.
  • Page 15 Energy Saver mode 2 Power Consumption 5 W or less Default Interval 1 minute Recovery Time 25 seconds or less *1 Recovery time and power consumption may differ depending on the conditions and environment of the machine.

  • Page 17: Guide To The Machine

    1. Guide to the Machine Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions. Exterior CXP001 1. Control Panel Contains a screen and keys for machine control. 2.
  • Page 18 1. Guide to the Machine 6. Exposure Glass Place originals here sheet by sheet. 7. Input Tray Cover Set this cover up and pull out the paper source tray to load paper. 8. Tray Extension Pull out and extend this tray extension to hold the output paper. 9.

  • Page 19: Interior

    Guide to Components Interior CXP043 1. Print Cartridge A replacement consumable that is required to make prints on paper. For details about replacing the cartridge, see page 119 "Replacing the Print Cartridge". Control Panel • The actual control panel may look different from the illustration below, depending on the country of use.
  • Page 20 1. Guide to the Machine 4. [OK] Key Use this key to confirm settings and specified values, or move to the next menu level. 5. [Clear/Stop] Key Use this key to cancel or stop a print job, document copying, fax transmission/reception, and other actions in progress.

  • Page 21: Installing The Driver And Software

    Installing the Driver and Software Installing the Driver and Software You can install the necessary driver for this machine using the included CD-ROM. The operating systems compatible with the drivers and software for this machine are: Windows XP/ Vista/7/8 and Windows Server 2003/2003 R2/2008/2008 R2/2012. The procedure in this section is an example based on Windows 7.
  • Page 22 1. Guide to the Machine Right-click the icon of the printer model you want to modify, and then click [Printer properties]. Click the [Advanced] tab. Click [New Driver...], and then click [Next]. Click [Have Disk...]. Click [Browse...], and then select the printer driver location. Click [OK], and then specify the printer model.
  • Page 23 Installing the Driver and Software Click [OK]. Click [Close] to close the print server properties window.

  • Page 24: Initial Setup

    1. Guide to the Machine Initial Setup When you turn this machine on for the first time, you must set the following items. Select each setting using the [ ], [ ], or number keys, and then press the [OK] key. •...

  • Page 25: What Is Smart Organizing Monitor

    What is Smart Organizing Monitor? What is Smart Organizing Monitor? Install this utility on your computer from the included CD-ROM before using it. Smart Organizing Monitor provides the following functions: • Displays the status of the machine Displays paper jam messages and other error messages. •...
  • Page 26 1. Guide to the Machine...

  • Page 27: Loading Paper

    2. Loading Paper Supported Paper Paper Size • A4 • 8 " × 11 " (Letter) • 8 " × 14 " (Legal) • B5 • 5 " × 8 " (Half Letter) • 7 " × 10 " (Executive) •...

  • Page 28: Non-Recommended Paper Types

    2. Loading Paper Non-Recommended Paper Types Do not use the following types of paper: • Ink-jet printer paper • GelJet special paper • Bent, folded, or creased paper • Curled or twisted paper • Wrinkled paper • Damp paper • Dirty or damaged paper •...

  • Page 29: Print Area

    Print Area Print Area The diagram below shows the area of the paper that the machine can print on. From the printer driver CHZ904 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 4.2 mm (0.2 inches) •...
  • Page 30 2. Loading Paper Copier function CHZ904 1. Print area 2. Feed direction 3. Approx. 4 mm (0.2 inches) 4. Approx. 3 mm (0.1 inches) • The print area may vary depending on the paper size. Fax function CHZ904 1. Print area 2.
  • Page 31 Print Area 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 4.2 mm (0.2 inches) • The print area may vary depending on the paper size.

  • Page 32: Loading Paper

    2. Loading Paper Loading Paper Load a stack of paper for printing in the input tray on the back of the machine. • When loading paper, be sure to configure the size and type of paper. When printing a document, specify the paper size and type in the printer driver so that the settings configured when paper is loaded can be used for printing.
  • Page 33 Loading Paper Raise up the paper support wire. CXP045 Fan the paper before loading it in the tray. CBK254 Slide the paper guide on both sides outward, and then load the paper print side up until it stops. CXP005...

  • Page 34: Specifying Paper Type And Paper Size Using Control Panel

    2. Loading Paper Adjust the paper guide on both sides to fit the paper width. CXP006 Open the front cover and tray extension. CXP046 Specifying Paper Type and Paper Size Using Control Panel Specifying the paper type Press the [User Tools] key. CXP101 Press the [ ] or [ ] key to select [System Settings], and then press the [OK] key.
  • Page 35 Loading Paper Press the [ ] or [ ] key to select [Tray Paper Settings], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Type], and then press the [OK] key. Press the [ ] or [ ] key to select the paper type, and then press the [OK] key. Press the [ ] key to return to the initial screen.

  • Page 36: Specifying Paper Type And Paper Size Using Smart Organizing Monitor

    2. Loading Paper Press the [ ] or [ ] key to select [Tray Paper Settings], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Size], and then press the [OK] key. Press the [ ] or [ ] key to select [Custom], and then press the [OK] key.
  • Page 37 Loading Paper On the [System] tab, select [mm] or [inch] in the [Measurement Unit:] list. In the [Horizontal: (90 to 216 mm)] box, enter the width. In the [Vertical: (148 to 356 mm)] box, enter the length. Click [OK]. Click [Close].

  • Page 38: Placing Originals

    2. Loading Paper Placing Originals This section describes the types of originals you can set and how to place them. About Originals Recommended size of originals Exposure glass • Up to 216 mm (8.5 ") in width, up to 297 mm (11.7 ") in length •...
  • Page 39 Placing Originals Unscannable image area Even if you correctly place originals, margins of a few millimeters on all four sides of the original may not be scanned. Margins when using exposure glass CHZ916 1. Approx. 4.1 mm (0.2 inches) 2. Approx. 3 mm (0.1 inches) 3.

  • Page 40: Placing Originals On The Exposure Glass

    2. Loading Paper Placing Originals on the Exposure Glass • Do not place originals until all correction fluid or toner becomes completely dry. Doing so may create marks on the exposure glass that will appear on copies. Lift the exposure glass cover. Place the original face down on the exposure glass.

  • Page 41: Placing Originals In The Auto Document Feeder

    Placing Originals Placing Originals in the Auto Document Feeder • Do not place originals mixed with different in the ADF all at once. • To prevent multiple sheets from being fed at once, fan the bundle of your original before placing them in the ADF.
  • Page 42 2. Loading Paper...

  • Page 43: Printing Documents

    3. Printing Documents Basic Operation Use the printer driver to print a document from your computer. • Before printing, check that the paper size specified in [Document Size:] on the [Paper/Print Quality] tab matches the size of the paper in the paper tray. After creating a document, open the [Printing Preferences] dialog box in the document's native application.

  • Page 44: Printing On Both Sides Of Sheets

    3. Printing Documents • Changing the dithering pattern • Having text stamped on prints For details about each setting items, click [Help]. When setting changes are completed, click [OK]. Print the document using the print function in the document's native application. •...

  • Page 45: Canceling A Print Job

    Basic Operation Landscape CXP019 Press the [Start] key. Canceling a Print Job You can cancel print jobs using either the machine's control panel or your computer, depending on the status of the job. Canceling a print job before printing has started Double-click the printer icon on the task tray of your computer.
  • Page 46 3. Printing Documents Canceling a print job while printing Press the [Clear/Stop] key. CXP102 Press the [1] key. To cancel printing, press the [1] key (1: Yes). To continue printing, press the [2] key (2: No).

  • Page 47: If A Paper Mismatch Occurs

    If a Paper Mismatch Occurs If a Paper Mismatch Occurs If the paper size or type does not match the print job's settings, the machine reports an error. There are two ways to resolve this error: • If [Auto Continue] is set to [0 sec.], the machine continues printing and does not display the error message.

  • Page 48: Resetting The Print Job

    3. Printing Documents Resetting the Print Job If the error message is displayed, press the [Clear/Stop] key. CXP102 Preventing Paper Mismatch Errors To prevent paper mismatch errors, use the following procedure to check that the print settings are properly configured: Specify the same paper size in both the application and the printer driver.
  • Page 49 If a Paper Mismatch Occurs • If [Sub Paper Size:] is enabled, the machine treats A4 and Letter-size paper as being equivalent and will not report a paper size mismatch between them.
  • Page 50 3. Printing Documents...

  • Page 51: Copying Originals

    4. Copying Originals Copier Mode Screen When the machine is turned on, the copier screen appears first. When the fax screen is shown on the display, press the [Copy/Facsimile] key on the control panel to switch to the copier screen. Standby mode screen •...

  • Page 52: Basic Operation

    4. Copying Originals Basic Operation • The original in the ADF takes precedence over the original on the exposure glass if you place originals both in the ADF and on the exposure glass. • When making multiple copies of a multi-page document, you can select whether copies are output in collated sets, or in page batches in the [Sort] setting under [Copier Features].

  • Page 53: Canceling A Copy

    Basic Operation • If there is a paper jam in the ADF, open the ADF cover, and then remove the jammed paper. Specify the copy setting again from the page where the paper jammed. • If the paper runs out, replenish it, and then press the [Start] key to resume printing. Canceling a Copy If copying is canceled while scanning an original placed on the exposure glass, copying is canceled immediately and there is no printout.

  • Page 54: Making Enlarged Or Reduced Copies

    4. Copying Originals Making Enlarged or Reduced Copies There are two ways to set the scaling ratio: using a preset ratio or manually specifying a customized ratio. Preset ratio CES103 (mainly Europe and Asia) 50%, 71% A4 A5, 82% B5 JIS A5, 93%, 122% A5 B5 JIS, 141% A5 A4, 200%...
  • Page 55 Making Enlarged or Reduced Copies CXP104 Press the [ ] or [ ] key in the standby mode screen to select [Reduce/Enlarge], and then press the [OK] key. Press the [ ] or [ ] key to select the ratio, and then press the [OK] key. If [Zoom: 25-400%] has been selected, enter the ratio using the number keys, and then press the [OK] key.

  • Page 56: Combining Multiple Pages

    4. Copying Originals Combining Multiple Pages Scanned pages of the original can automatically be scaled down so that two or four pages can be printed at once on a single sheet of paper. • To use this function, the paper size used for printing copies must be set to A4 or Letter. 2 on 1 You can copy two pages of an original onto a single sheet of photocopied paper.

  • Page 57: Specifying Combine For Copying

    Combining Multiple Pages CES036 • Landscape: L to R CES037 • Landscape: T to B CES038 Specifying Combine for Copying Make sure that the copier mode screen is displayed. When the fax mode screen is displayed, press the [Copy/Facsimile] key to switch to the copier mode screen.
  • Page 58 4. Copying Originals Press the [ ] or [ ] key to select the printout format, and then press the [OK] key. Press the [ ] key to return to the initial screen. Place the original on the exposure glass or in the ADF. To make multiple copies, enter the number of copies using the number keys.

  • Page 59: Copying Both Sides Of An Id Card Onto One Side Of Paper

    Copying Both Sides of an ID Card onto One Side of Paper Copying Both Sides of an ID Card onto One Side of Paper This section describes how to copy the front and back sides of an ID card or other small documents onto either side of a sheet of paper.
  • Page 60 4. Copying Originals Press the [ID Card Copy/On Hook Dial] key. CXP105 To make multiple copies, enter the number of copies using the number keys. Place the original front side down with the top to the rear of the machine on the exposure glass.
  • Page 61 Copying Both Sides of an ID Card onto One Side of Paper Half Letter Letter CXP112 Press the [Start] key. CXP103 Within 30 seconds, place the original back side down with the top to the rear of the machine on the exposure glass, and then press the [Start] key. •...

  • Page 62: Making 2-Sided Copies

    4. Copying Originals Making 2-sided Copies • To use this function, the paper size used for printing copies must be set to A4 or Letter. You can select top-to-top or top-to-bottom binding, in either portrait or landscape orientation. Top to Top CES125 CES126 Top to Bottom...
  • Page 63 Making 2-sided Copies CXP104 Press the [ ] or [ ] key in the standby mode screen to select [2 Sided Copy], and then press the [OK] key. Press the [ ] or [ ] key to select [Top to Top] or [Top to Bottom], and then press the [OK] key.
  • Page 64 4. Copying Originals Take out all of the prints from the output tray and place them in the input tray. To print on the reverse side of the prints, turn them over so that the blank side faces up and place them in the input tray.

  • Page 65: Specifying The Scan Settings

    Specifying the Scan Settings Specifying the Scan Settings This section describes how to specify image density and scan quality for the current job. Adjusting Image Density There are five image density levels. The higher the density level, the darker the printout. Make sure that the copier mode screen is displayed.
  • Page 66 4. Copying Originals • Pages that are entirely or mainly composed of photographs or images, such as magazine pages. Text/Photo Select this when the original contains both text and photographs or images. Specifying the Original Type Make sure that the copier mode screen is displayed. When the fax mode screen is displayed, press the [Copy/Facsimile] key to switch to the copier mode screen.

  • Page 67: Scanning From A Computer

    5. Scanning from a Computer Basic Operation Scanning from a computer (TWAIN scanning and WIA scanning) allows you to operate the machine from your computer and scan originals into your computer directly. CXP022 1. Your Computer (TWAIN driver already installed) Instruct the machine to start scanning the original that is set on the machine.
  • Page 68 5. Scanning from a Computer Settings you can configure in the TWAIN dialog box CXP109 1. Select Mode Up to ten scan settings can be saved. The default value is applied when [Default] is selected. 2. Scan Mode Select from [Full Color], [Grayscale], [Photo], [Text], or [Text/Photo]. 3.

  • Page 69: Basic Operation For Wia Scanning

    Basic Operation 7. Image Quality Adjustment You can adjust the image quality. The scan settings that can be adjusted are as follow: Rotation, Curves, Sharpness, Brightness/Contrast, Levels, Color Balance, and Hue/Saturation. When [Auto] is selected, the default values will be applied to all settings. When [Manual] is selected, all settings can be adjusted as required.
  • Page 70 5. Scanning from a Computer...

  • Page 71: Sending And Receiving A Fax

    6. Sending and Receiving a Fax Fax Mode Screen When the machine is turned on, the copier screen appears first. When the copier screen appears, press the [Copy/Facsimile] key on the control panel to switch to the fax screen. Standby mode screen •...

  • Page 72: Setting The Date And Time

    6. Sending and Receiving a Fax Setting the Date and Time Press the [User Tools] key. Press the [ ] or [ ] key to select [System Settings], and then press the [OK] key. Press the [ ] or [ ] key to select [Set Date/Time], and then press the [OK] key. Press the [ ] or [ ] key to select [Set Date], and then press the [OK] key.

  • Page 73: Entering Characters

    Entering Characters Entering Characters To enter characters, use keys as follows: To enter a digit Press a number key. To delete a character Press the [ ] key one second. To enter a fax number • To enter a number Use the number keys.

  • Page 74: Registering Fax Destinations

    6. Sending and Receiving a Fax Registering Fax Destinations This section describes how to register fax destinations in the Address Book using the control panel. The Address Book can also be edited using Smart Organizing Monitor. For details, see the Smart Organizing Monitor Help.

  • Page 75: Modifying Or Deleting Fax Destinations

    Registering Fax Destinations Modifying or Deleting Fax Destinations Press the [User Tools] key. CXP101 Press the [ ] or [ ] key to select [Address Book], and then press the [OK] key. Press the [ ] or [ ] key to select [Fax Speed Dial Dest.], and then press the [OK] key. Press the [ ] or [ ] key to select the Speed Dial number, and then press the [OK] key.
  • Page 76 6. Sending and Receiving a Fax To delete a fax destination, select the destination in [Speed Dial Destination List:], and then click [Delete]. Click [Apply] located in the lower part of the window. Click [OK]. Click [Close].

  • Page 77: Sending A Fax

    Sending a Fax Sending a Fax • It is recommended that you call the receiver and confirm that they received the fax after sending important documents. A fax number can contain 0 to 9, pause, " ", and " ". If necessary, insert a pause in the fax number.

  • Page 78: Basic Operation For Sending A Fax

    6. Sending and Receiving a Fax Press the [User Tools] key. CXP101 Press the [ ] or [ ] key to select [Fax Features], and then press the [OK] key. Press the [ ] or [ ] key to select [TX Settings], and then press the [OK] key. Press the [ ] or [ ] key to select [Immediate TX], and then press the [OK] key.

  • Page 79: Canceling A Fax

    Sending a Fax Enter the fax number using the number keys. If the machine is connected to a telephone network through a PBX, be sure to enter the outside line access number specified in [PBX Access Number] before the fax number. Press the [Start] key.

  • Page 80: Specifying The Fax Destination

    6. Sending and Receiving a Fax When in Immediate Transmission mode If you cancel sending a fax while the machine is scanning the original, the fax transmission process is canceled immediately. In this case, an error is displayed on the other party's machine. Press the [Clear/Stop] key.
  • Page 81 Sending a Fax CXP104 Place the original on the exposure glass or in the ADF. Press the [Speed Dial] key. CXP106 Enter the Speed Dial number using the number keys, and then press the [OK] key. Press the [Start] key. CXP103 When you place original on the exposure glass and Memory Transmission mode is enabled, perform the following steps to scan the subsequent pages of the original.
  • Page 82 6. Sending and Receiving a Fax Specifying the destination using the redial function This function saves time when you are sending to the same destination repeatedly, as you do not have to enter the destination each time. Make sure that the fax mode screen is displayed. When the copier mode screen is displayed, press the [Copy/Facsimile] key to switch to the fax mode screen.

  • Page 83: Useful Sending Functions

    Sending a Fax CXP104 Place the original on the exposure glass or in the ADF. Add a destination by using one of the following methods: To add a Speed Dial destination 1. Press the [Speed Dial] key. CXP106 2. Select a destination using the number keys, and then press the [OK] key. 3.
  • Page 84 6. Sending and Receiving a Fax Sending a fax using On Hook Dial The On Hook Dial function allows you to check the destination's status while listening to the tone from the internal speaker. This function is useful when you want to ensure that the fax will be received. •...
  • Page 85 Sending a Fax CXP106 2. Select a destination using the number keys, and then press the [OK] key. To add a manually-specified destination 1. Enter the destination fax number using the number keys. If you hear a high pitched tone, press the [Start] key. CXP103 If [Fax Mode] is set to [Easy Mode], Step 6 does not apply.

  • Page 86: Specifying The Scan Settings

    6. Sending and Receiving a Fax Specify the destination using the external telephone. When the other party answers, ask them to press their fax start button. Press the [Start] key. CXP103 If [Fax Mode] is set to [Easy Mode], proceed to Step 7. If the original is placed on the exposure glass, press the [1] key (1: TX).
  • Page 87 Sending a Fax Press the [ ] or [ ] key to select the density level or [Erase Background], and then press the [OK] key. Press the [ ] key to return to the initial screen. • To apply the specified setting to all jobs, not just the current one, specify [Density] in [Fax Features]. Specifying the resolution Standard Select this when the original is a printed or typewritten document with normal-sized characters.

  • Page 88: Using The Fax Function From A Computer (Pc Fax)

    6. Sending and Receiving a Fax Using the Fax Function from a Computer (PC FAX) This section describes how to use the fax function of the machine from a computer. You can send a document directly from a computer through this machine to another fax machine, without printing the document.

  • Page 89: Configuring Transmission Settings

    Using the Fax Function from a Computer (PC FAX) • A fax number can contain 0 to 9, "P" (pause), "T" (tone), " ", and " ". • To use tone services on a pulse-dialing line, insert "T" in a fax number. "T" switches the dialing mode from pulse to tone temporarily.

  • Page 90: Configuring The Pc Fax Address Book

    6. Sending and Receiving a Fax Configuring the PC FAX Address Book This section describes the PC FAX address book. Configure the PC FAX address book on the computer. The PC FAX address book allows you to specify PC FAX destinations quickly and easily. The PC FAX address book can contain up to 100 entries, including individual destinations and groups of destinations.

  • Page 91: Editing A Fax Cover Sheet

    Using the Fax Function from a Computer (PC FAX) Enter the group name, and then click [OK]. Select the destination you want to include in the group from the [Address List:] area, and then click [Add to Group]. To delete a destination from a group, select the destination you want to delete from [Group Members List:], and then click [Delete Member].

  • Page 92: Receiving A Fax

    6. Sending and Receiving a Fax Receiving a Fax • When receiving an important fax, we recommend you confirm the contents of the received fax with the sender. • The maximum number of fax pages that can be received and stored in the machine’s memory is 100 pages (50 jobs).
  • Page 93 Receiving a Fax Press the [User Tools] key. CXP101 Press the [ ] or [ ] keys to select [Fax Features], and then press the [OK] key. Press the [ ] or [ ] keys to select [RX Settings], and then press the [OK] key. Press the [ ] or [ ] keys to select [Switch RX Mode], and then press the [OK] key.
  • Page 94 6. Sending and Receiving a Fax Press the [3] key. To receive a fax, press the [3] key. (3: RX) Replace the handset. Receiving a fax in Auto mode When the reception mode is set to Auto mode, the machine automatically answers all incoming calls in fax reception mode.

  • Page 95: Lists/Reports Related To Fax

    Lists/Reports Related to Fax Lists/Reports Related to Fax The lists and reports related to the fax function are as follow: • Fax Journal Prints a fax transmission and reception journal for the last 100 jobs. • TX Status Report Prints out the latest Transmission result. •...
  • Page 96 6. Sending and Receiving a Fax...

  • Page 97: Configuring The Machine Using The Control Panel

    7. Configuring the Machine Using the Control Panel Basic Operation If you want to configure the machine's system settings, press the [User Tools] key. CXP101 Press the [ ] or [ ] key to select the settings you want to use. The machine’s default settings are grouped into the following six categories: •...

  • Page 98: Copier Features Settings

    7. Configuring the Machine Using the Control Panel Copier Features Settings Sort Configures the machine to sort the output pages into sets when making multiple copies of a multi- page document (P1, P2, P1, P2...). Default: [Off] • On • Off Original Type Specifies the original type to optimize the copy quality.
  • Page 99 Copier Features Settings 50%, 71% A4 A5, 82% B5 JIS A5, 93%, 122% A5 B5 JIS, 141% A5 A4, 200%, Zoom: 25-400% (mainly North America) 50%, 65% LT HLT, 78% LG LT, 93%, 129% HLT LT, 155% HLT LG, 200%, Zoom: 25-400% Combine Select this to photocopy two or four pages of an original onto a single sheet of paper.
  • Page 100 7. Configuring the Machine Using the Control Panel • Off • On...

  • Page 101: Fax Features Settings

    Fax Features Settings Fax Features Settings TX Settings Immediate TX Sets the machine to send a fax immediately when the original is scanned. Default: [Off] • Off Select this when using Memory Transmission. • On Select this when using Immediate Transmission. •...
  • Page 102 7. Configuring the Machine Using the Control Panel Pause Time Specifies the length of pause time when a pause is inserted between the digits of a fax number. Default: 3 seconds • 1 to 15 seconds, in 1 second increments Auto Redial Sets the machine to redial the fax destination automatically when the line is busy or a transmission error occurs.
  • Page 103 Fax Features Settings The machine rings when it receives incoming calls. The machine receives faxes only when you manually operate the machine to receive faxes. Auto Reduction Sets the machine to reduce the size of a received fax if it is too large to print on a single sheet of paper.
  • Page 104 7. Configuring the Machine Using the Control Panel Comm. Settings ECM Transmission Sets the machine to automatically resend parts of the data that are lost during transmission. Default: [On] • Off • On ECM Reception Sets the machine to automatically receive parts of the data that are lost during reception. Default: [On] •...
  • Page 105 Fax Features Settings • 2.4 Kbps Dial/Push Phone Specifies the line type of the telephone line. To configure this setting, contact your telephone company and select the setting based on your telephone line. Selecting the wrong setting may result in transmission errors. If you have set [Country Code] to [Australia], [New Zealand] or [Singapore], [Dial/Push Phone] does not appear because the default is [Push Phone].
  • Page 106 7. Configuring the Machine Using the Control Panel • Error Only Prints a report when a transmission error occurs. • Error: With Image Prints a report with an image of the original when transmission error occurs. • Every TX Prints a report for every fax transmission. •...

  • Page 107: Address Book Settings

    Address Book Settings Address Book Settings Fax Speed Dial Dest. Fax numbers and names can be registered in the speed dial list. Up to 100 entries can be registered. For details, see page 72 "Registering Fax Destinations".

  • Page 108: System Settings

    7. Configuring the Machine Using the Control Panel System Settings Tray Paper Settings Paper Size Specifies the paper size. Default: (mainly Europe and Asia) [A4] (mainly North America) [LT (8 × 11)] • A4, B5 JIS, A5, B6 JIS, A6, LG ( 8 1/2 x14), LT (8 1/2 x 11), HLT (5 1/2 x 8 1/2), EXE (7 1/4x10 1/2), 16K (197x273mm), 16K (195x270mm), 16K (184x260mm), F/GL (8 x 13), Foolscap (8 1/2 x 13), Folio (8 1/4 x 13), Custom Paper Type...
  • Page 109 System Settings Default: [Middle] Print Job End Tone Specifies the volume of the beep sound when a print job is complete. Default: [Off] Print Job Error Tone Specifies the volume of the beep sound when a print job error occurs. Default: [Middle] Scan Job End Tone Specifies the volume of the beep sound when a scan job is complete.
  • Page 110 7. Configuring the Machine Using the Control Panel Set Time Sets the time of the machine’s internal clock. • Time format: 12-hour Format, 24-hour Format • AM/PM stamp: AM, PM (for 12-hour Format) • Hour: 0 to 23 (for 24-hour Format), or 1 to 12 (for 12-hour Format) •...
  • Page 111 System Settings Default: [1 minute] The time can be set from 1 to 240 minutes. Language Specifies the language used on the screen and in reports. Default: [English] • English, German, French, Italian, Spanish, Dutch, Swedish, Norwegian, Danish, Finnish, Portuguese, Czech, Hungarian, Polish, Russian, Portuguese (BR), Turkish Country Code Selects the country in which the machine is used.
  • Page 112 7. Configuring the Machine Using the Control Panel Default: [Off] • On • Off Registration Adjusts the position of the input tray. Adjust the value by using the [ ] or [ ] key. To check the registration, print a test page. Default: 0 •...
  • Page 113 System Settings • Clear Address Book Deletes all fax speed dial entries.

  • Page 114: Printing Lists/Reports

    7. Configuring the Machine Using the Control Panel Printing Lists/Reports Printing the Configuration Page Press the [User Tools] key. CXP101 Press the [ ] or [ ] key to select [Print List/Report], and then press the [OK] key. Press the [ ] or [ ] key to select types of report, and then press the [OK] key. Types of Report •...

  • Page 115: Printer Features Settings

    Printer Features Settings Printer Features Settings I/O Timeout Timeout: USB Specifies how many seconds the machine waits for print data and if the data is interrupted while being sent from the computer via USB. If the machine does not receive any data within the specified time, the machine only prints the data it has received.
  • Page 116 7. Configuring the Machine Using the Control Panel...

  • Page 117: Configuring The Machine Using Smart Organizing Monitor

    8. Configuring the Machine Using Smart Organizing Monitor Checking the System Information The state and status information of the machine can be checked using Smart Organizing Monitor. Checking the Status Information CXP115 1. Image area Displays the status of this machine with an icon. 2.

  • Page 118: Printing The Configuration Page Or Test Page

    8. Configuring the Machine Using Smart Organizing Monitor Displays the number of pages that have been printed by the machine. 3. Select Device area Displays the name of the selected model. 4. Message area Displays the status of this machine with a message. For details about error messages, see page 145 "Error and Status Messages Appear on the Smart Organizing Monitor".

  • Page 119: Configuring The Machine Settings

    Configuring the Machine Settings Configuring the Machine Settings Smart Organizing Monitor is used to modify the machine’s settings. On the [Start] menu, click [All Programs]. Click [Smart Organizing Monitor for SP xxx Series]. Click [Smart Organizing Monitor for SP xxx Series Status]. If the machine you are using is not selected, click [Select Device...], and then select the machine's model.

  • Page 120: Updating The Firmware

    8. Configuring the Machine Using Smart Organizing Monitor Updating the Firmware • To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any damages whatsoever arising out of failures of this software, losses of documents or data, or the use or non-use of this software and operation manuals provided with it.

  • Page 121: Maintaining The Machine

    9. Maintaining the Machine Replacing the Print Cartridge • If “Out of Toner / Print Cartridge” is displayed in the control panel, replace the print cartridge by following the procedure described below. However, this message will not be displayed if [Toner End Option] has been set to [Continue Printing].
  • Page 122 9. Maintaining the Machine Hold the grips of the print cartridge, and then insert it into the machine until it stops. CXP008 Close the maintenance cover.

  • Page 123: Cautions When Cleaning

    Cautions When Cleaning Cautions When Cleaning Clean the machine periodically to maintain high print quality. Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly. If you still cannot remove the stain or grime, use a neutral detergent, wipe over the area with a thoroughly-wrung damp cloth, and then dry wipe the area and allow it to dry.

  • Page 124: Cleaning The Inside Of The Machine

    9. Maintaining the Machine Cleaning the Inside of the Machine Open the maintenance cover. Hold the grips of the print cartridge, and then pull it out of the machine. CXP007 Use a cloth to wipe the inside of the machine toward and away from yourself. CXP032 Wipe carefully so as not to touch any protrusions inside the machine.

  • Page 125: Cleaning The Exposure Glass

    Cleaning the Exposure Glass Cleaning the Exposure Glass Lift the exposure glass cover. Be careful not to hold the input tray when lifting the exposure glass cover, for the tray might be damaged. Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture.

  • Page 126: Cleaning The Auto Document Feeder

    9. Maintaining the Machine Cleaning the Auto Document Feeder Lift the ADF. Be careful not to hold the input tray when lifting the ADF, for the tray might be damaged. Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture.

  • Page 127: 10. Troubleshooting

    10. Troubleshooting Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine. Problem Possible cause Solution The machine does not turn on. The power cord is not • Make sure that the power connected properly.

  • Page 128: Paper Feed Problems

    10. Troubleshooting Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper. Problem Solution Paper does not feed smoothly. • Use supported types of paper. See page 25 "Supported Paper".

  • Page 129: Removing Printing Jams

    Paper Feed Problems Problem Solution Paper gets wrinkles. • Paper is damp. Use paper that has been stored properly. • Paper is too thin. See page 25 "Supported Paper". • If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps.
  • Page 130 10. Troubleshooting CXP029 If the jammed paper is not ejected, open the maintenance cover again and remove jammed paper manually. Removing paper manually • Since the temperature around the guide is high, wait for it to cool before checking for jammed paper.
  • Page 131 Paper Feed Problems Hold the grips of the print cartridge, and then pull it out of the machine. CXP007 Push the Fusing Pressure Release Lever on the left down with your thumbs. CXP014 Pull out the misfed paper by holding both sides of paper. Be careful not to get toner dust on your hands or clothes.
  • Page 132 10. Troubleshooting CXP012 If it is difficult to remove the jammed paper out of the main unit, remove the jammed paper from the output tray side. CXP013 Hold the grips of the print cartridge, and then insert it into the machine until it stops. CXP008 Push the Fusing Pressure Release Lever on the left up with your thumbs.

  • Page 133: Removing Scanning Jams

    Paper Feed Problems Removing Scanning Jams Open the ADF cover. CXP015 Gently pull the jammed original to remove it. Be careful not to pull the original too hard, as it may rip. CXP017 Close the ADF cover. CXP016 Lift the ADF, and if there is original remaining in the ADF, gently pull the jammed original to remove it.
  • Page 134 10. Troubleshooting CXP053 Close the ADF.

  • Page 135: Print Quality Problems

    Print Quality Problems Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing, first check the condition of the machine. Possible Cause Solution There is a problem with the Make sure that the machine is on a level surface. Place the machine's location.

  • Page 136: Printer Problems

    10. Troubleshooting Printer Problems Problem Solution An error occurs. If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters. If it does, shorten it. • Check whether other applications are operating. Close any other applications, as they may be interfering with printing.

  • Page 137: Print Positions Do Not Match Display Positions

    Printer Problems Print Positions Do Not Match Display Positions If the position of items on the printed page differs from the position displayed on the computer screen, the cause may be one of the following. Possible Cause Solution Page layout settings are not configured properly. Check that the page layout settings are properly configured in the application.

  • Page 138: Copier Problems

    10. Troubleshooting Copier Problems Problem Solution Photocopied paper is blank. The original was placed with the front and back reversed. See page 36 "Placing Originals". Copied pages are too dark or too Adjust the image density. light. Copied pages do not look the same Select the correct scan mode according to the type of original.

  • Page 139: Scanner Problems

    Scanner Problems Scanner Problems Problem Solution The scanned image is dirty. • The scanning part is dirty. • Before placing originals on the exposure glass, make sure that toner or correction fluid is dry. The scanned image is distorted or The original was moved during scanning.

  • Page 140: Fax Problems

    10. Troubleshooting Fax Problems When an error code appears on the fax journal or TX status report The table below describes the meaning of error codes that appear under "Status" on the fax journal or TX status report, and what to do when a particular error code appears. "X"...
  • Page 141 Fax Problems When other problems occur The table below describes how to troubleshoot problems that do not produce an error code. Problem Solution Cannot send faxes. Confirm the error code, and then perform the appropriate procedure to resolve the problem. Cannot receive faxes even when •...

  • Page 142: Error And Status Indicate On The Control Panel

    10. Troubleshooting Error and Status Indicate on the Control Panel Messages on the Screen • If the "Service Call: SCXXX" appears, contact your sales or service representative. Message Causes Solutions Misfeed: Stnd. Tray Paper has been jammed in the • Remove the jammed paper. See paper tray.
  • Page 143 Error and Status Indicate on the Control Panel Message Causes Solutions Cannot Print Report An appropriate size paper for Load the appropriate size paper. printing Report is not loaded. Change Paper Size Not Set The print cartridge has not been Reinstall the print cartridge.
  • Page 144 10. Troubleshooting Message Causes Solutions TX Comm. Error A transmission error occurred, • If the [Auto Redial] setting is enabled, and the fax could not be the machine will redial the number transmitted correctly. and try again. If all attempts fail, or if the machine is in Immediate Transmission mode, the fax will not be transmitted.
  • Page 145 Error and Status Indicate on the Control Panel Message Causes Solutions Memory Data Lost Data in the memory was deleted The machine prints Power Failure Report due to a memory fault. and recovers from the error automatically. Cancel Printing The timeout period set in [I/O Set [I/O Timeout] to a larger value than Timeout] expires when printing the current setting.
  • Page 146 10. Troubleshooting Message Causes Solutions Numbers Do not "Fax No. Confirmation" is set to Make sure the numbers match. Match "On", and the numbers entered for confirmation does not match the initially-entered numbers. Cannot Copy The paper for combine copy, Load the appropriate size paper.

  • Page 147: Error And Status Messages Appear On The Smart Organizing Monitor

    Error and Status Messages Appear on the Smart Organizing Monitor Error and Status Messages Appear on the Smart Organizing Monitor Message Causes Solutions Printer Power Off • The power cable of the • Check the printer power cord. (Communication machine is not plugged in. •...
  • Page 148 10. Troubleshooting Messages of the Print Cartridge Message Causes Solutions Toner Almost Empty The print cartridge is almost Prepare a new print cartridge. empty. Out of Toner The machine has run out of the Replace the print cartridge. See toner. page 119 "Replacing the Print Cartridge".

  • Page 149: Error And Status Messages Appear In The Pc Fax Window

    Error and Status Messages Appear in the PC FAX Window Error and Status Messages Appear in the PC FAX Window Message Causes Solutions PC FAX has already The [PC FAX] dialog box is Quit PC FAX once, and then start it up been launched.
  • Page 150 10. Troubleshooting...

  • Page 151: 11. Appendix

    11. Appendix Notes About the Toner • Proper operation cannot be guaranteed if any third-party toner is used. • Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications. • When operating the machine for the first time, use the print cartridge supplied with this machine. If this cartridge is not initially used, the following problems may occur: •...

  • Page 152: Moving And Transporting The Machine

    11. Appendix Moving and Transporting the Machine This section provides cautions that you must follow when moving the machine both short and long distances. Repack the machine in its original packing materials when moving it over a long distance. • Be sure to disconnect all cables from the machine before transporting it. •...

  • Page 153: Consumables

    Consumables Consumables Print Cartridge Print cartridge Average printable number of pages per cartridge Black 1,200 pages *1 The printable number of pages is based on pages that are compliant with ISO/IEC 19752 with the image density set as the factory default. ISO/IEC 19752 is an international standard for measurement of printable pages, set by the International Organization for Standardization.

  • Page 154: Specifications Of The Machine

    11. Appendix Specifications of the Machine This section lists the machine's specifications. General Function Specifications Configuration Desktop Print process Laser electrostatic transfer Maximum paper size for scanning of exposure glass 216 mm × 297 mm (8.5 × 11.7 inches) Maximum paper size for scanning of ADF 216 mm ×...

  • Page 155: Printer Function Specifications

    Specifications of the Machine ADF capacity 15 sheets (80 g/m , 21.3 lb.) Memory 32 MB Power requirements (mainly Europe and Asia) 220-240 V, 4 A, 50/60 Hz (mainly North America) 120 V, 6 A, 50/60 Hz Power consumption • Maximum power consumption (mainly Europe and Asia) 730 W (mainly North America)

  • Page 156: Copier Function Specifications

    11. Appendix 13 seconds or less (From the completion of data processing to the completion of paper delivery) Interface USB 2.0 Printer language DDST Copier Function Specifications Maximum resolution (scanning and printing) • Exposure glass Scanning: 600 × 600 dpi Printing: 600 ×...

  • Page 157: Scanner Function Specifications

    Specifications of the Machine Scanner Function Specifications Maximum scanning area (horizontal × vertical) • Exposure glass 216 × 297 mm (8.5 × 11.7 inches) • ADF 216 × 356 mm (8.5 × 14 inches) Maximum resolution when scanning from a computer (TWAIN) •...
  • Page 158 11. Appendix Memory capacity Transmission: Up to 5 jobs; up to 10 pages per job Reception: Up to 50 jobs; up to 100 pages in the total of all jobs Address book • Speed dial 100 items • Number of redials for Fax...

  • Page 159: Trademarks

    Trademarks Trademarks ® ® ® ® Microsoft , Windows , Windows Server , and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Other product names used herein are for identification purposes only and might be trademarks of their respective companies.
  • Page 160 11. Appendix ® ® Microsoft Windows Server 2008 Standard ® ® Microsoft Windows Server 2008 Enterprise • The product names of Windows Server 2008 R2 are as follows: ® ® Microsoft Windows Server 2008 R2 Foundation ® ® Microsoft Windows Server 2008 R2 Standard ®...

  • Page 161: Index

    INDEX 2 Sided copy............Fax destinations............. Fax features............Fax function............Address book............Fax mode screen........... Address book (PC FAX)........Fax problems............ADF (Auto Document Feeder)......Firmware.............. Auto mode............. ID Card copy............Basic operation......... 41, 50, 95 Image density..........63, 84 Broadcast function..........
  • Page 162 PC FAX..............Trademarks............Placing originals..........Transmission mode..........38, 39 Print area..............Troubleshooting..125, 126, 133, 134, 135, 136, 137, 138 Print cartridge..........119, 151 TWAIN..............Print quality problems......... Types of originals not supported by the ADF..Printer features............. Printer function............. Printer problems...........
  • Page 163 © 2013...
  • Page 164 M180-8601A...

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