VENDAPIN DATATRON III SERIES 5882 Operator's Manual page 40

• It eliminates everything except the Datatron III, the interconnect cable, and the
communications port settings on the printer.
4. Troubleshooting Interconnect wiring and hardware:
• First try the printer self-test, ribbon, paper, and power supply checks above.
• If you have other Datatron III installations at your facility, borrow a serial cable to
substitute for the suspected bad one.
• NOTE: Do not use another device's RS-232 cable. It is probably not properly configured to
function in this system. It will not operate and may cause damage.
• If you substitute a known-good Datatron III cable, and operation is restored, contact
VENDAPIN Support for a replacement cable.
•
If you swap out the printer, and the good printer works on this Datatron and cable, the
suspect printer has failed. Contact VENDAPIN Support for a replacement printer.
Troubleshooting Printer Interface Settings and Firmware
Do not start here. Verify first all the previous printer tests have been performed, and all other
problems are resolved. It is very unlikely your failure is related to these settings, unless tampering
has occurred.
• The Datatron III unit has no printer configuration settings. They are set permanently in the
firmware.
• The printer should be configured to operate with the parameters listed below, factory
defined in the Datatron III. Read the SH-42 printer user's manual to find out how to set
them.
• The Model 5884 printer's internal DIP switches should be set to match the Datatron III
parameters. These are factory default settings and are provided for convenience so you may
check them in case of trouble. They normally should not need to be changed.
Printer Serial Settings
Baud Rate: 9600
Parity: None
Data Bits: 8
Stop bits: 1
Flow Control: None