Return Authorizations - VENDAPIN DATATRON III SERIES 5882 Operator's Manual

Disclaimer
This equipment is serviceable by a trained and qualified technician.
Parts and Service Policy
This policy requires you to ship prepaid to us, the unit and/or major components of the unit,
under a Return Authorization for repair. VENDAPIN LLC shall not be obligated to service or
supply parts for any unit after seven years from date of purchase.
Charges for return shipping, parts, and service will be incurred, as applicable, at the prevailing
rates.
VENDAPIN LLC will enclose a copy of the completed return authorization (RA) with your unit.
This authorization details the work performed and the costs incurred. Please refer to the RA
number in future communications with VENDAPIN LLC about this unit.
This policy is for coverage within the continental U.S. only.

Return Authorizations

All units returned to VENDAPIN LLC must be shipped with a return authorization number (RA)
affixed to the outside of the shipping container and addressed to:
Technical Service Department
VENDAPIN LLC.
21B Squires Street
Cortland, New York USA 13045
VENDAPIN LLC reserves the right to refuse any incoming shipment not marked with an
RA number on the outside of the shipping container.
VENDAPIN LLC will issue a Return Authorization Number upon receiving a written request at
the above address or a request by phone at +1.607.352-678-3021 (customers should ask for the
Technical Service Hotline). Please provide the model number and serial number of the unit or
the unit that contained the component(s) you wish to return.
For non-warranty service, please be prepared to supply a purchase order, VISA, MasterCard, or
American Express authorization, or make other payment arrangements as required. Within the
continental United States you may request that your serviced unit be returned to you on a C.O.D.
basis.