VENDAPIN DATATRON III SERIES 5882 Operator's Manual page 39

Troubleshooting printer operation and cables
1. Recheck the power adapter operation as described in installation above. If the power adapter is
damaged, contact VENDAPIN Support for a replacement.
2. If the noises indicate print head and paper feed motors are trying to operate, but the printing is
very light or not at all, or no paper is coming out of the printer, make sure paper and ink ribbons
are installed correctly.
See printer manual for details on paper or ribbon replacement.
Be sure to follow precautions in manual for cover removal.
Also be sure to follow warning instructions to NEVER LIFT THE RIBBON BY THE LEFT
SIDE FIRST - permanent print head and ribbon damage may result.
If the printer or power adapter is determined to be bad, contact VENDAPIN Support. We can also
furnish paper or ribbons.
3. Using printer standalone self-test mode:
This is a standalone self-test mode for the Model 5884
Use this test if nothing happens when pressing 9 to print from the control card menu on the
Datatron III keypad.
No cable or Datatron needs to be attached for this printer-only test.
• The power adapter should be unplugged from the AC for 10 seconds.
• Press and HOLD the SEL button on the printer during the following operations. This puts
the printer into self-test mode.
• Plug in the power adapter, still holding the SEL button down. Continue to hold the SEL
button.
• Some alphanumeric characters will continue to print out, usually two lines with an ABCDE
sequence.
Release the SEL button on the printer when the test is over.
•
This test verifies that the internal circuitry of the printer, the ribbon, the paper feed, and the
power adapter are OK.