Call Hold; Call Metering; Call Pickup - Samsung NX-828 Technical Manual

NX-828
HYBRID KEY SYSTEM
External Call Forward
A keyset user can be given an External Call Forward button to forward calls to an external phone
number. Each outside line may be programmed to either follow or ignore station call forwarding.
Note: The external number to be dialled must be programmed into the system speed dial table
See: MMC 16 Key Extender
MMC 42 Trunk ON/OFF

Call Hold

Both outside and internal calls can be put on hold at any station. Users may dial the access code
or press the HOLD button to retrieve the held call. If you leave the call on hold longer than the
hold recall time, it will recall your station.
See: MMC 50 System Timers
Call Hunt
If this feature is enabled on a station, the intercom call on the station which is busy is transferred
to the another station in the same station group.
See: MMC 22 Customer On/Off

Call Metering

You may make a charge for making outside calls using this feature. This feature is enabled by
installing MPD Hybrid ICs on the base board and 4 TRK card. The MPD Hybrid IC detects the
metering pulse provided by the Exchange and determines the call cost by the number of metering
pulses and the pre-programmed unit cost. The number of metering pulses is displayed on keysets
with LCDs. The caluclated call cost is printed in the COST column of the SMDR printout.
See: MMC 57 Call Cost

Call Pickup

With directed call pickup, users can answer calls ringing or held at any station by dialling a code
plus that station's extension number. In addition, calls can be picked up from a station group in a
similar manner. The group pickup feature allows users to answer any call ringing within a pickup
group. Using the '*' button, users can pick up the call ringing in his/her own pickup group.
See: MMC 34 Assign Pickup Group
MMC 70 Dial Number Plan (Default code for Direct Pickup DPC: 10)
(Default code for Group Pickup GPC: 66)
(Default code for Universal Pickup UPC: 67)
(Default for RCAL HOLD: 045 sec)
(Default for CALL HUNT: OFF)
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FEATURES