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Samsung NX-828 Technical Manual

Hybrid key system electronic key/hybrid telephone system
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  • Page 2 EC DECLATATION OF CONFORMITY F or the following named product : KEY TELEPHONE SYSTEM, NX-828 We hereby declare, that all major safety requirements, concerning to Electro-Magnetic Compatibility (89/336/EEC) are fulfilled, as laid out in the guidelines set down by the number states of the EEC commission.
  • Page 3 PUBLICATION INFORMATION SAMSUNG ELECTRONICS Co. reserves the right to revise information in this publication for any reason without prior notice. SAMSUNG ELECTRONICS Co. also reserves the right to make changes in equipment design or components as engineering and manufacturing may warrant without prior notice .
  • Page 4 Every effort has been made to eliminate errors and ambiguities in the information contained in this manual. Any questions concerning information presented here should be directed to SAMSUNG ELECTRONICS Co., 9th Fl. Joong-Ang Daily News Bldg. 7, Soonwha-Dong, Chung-ku, Seoul, Korea C.P.O. Box:2775, Tel: (02)751-6508. SAMSUNG ELECTRONICS Co.

  • Page 7: Table Of Contents

    GENERAL DESCRIPTION NX-828 General System Diagram ....1 - 1 Sy s te m Ov e r v ie w ..........1 - 2 Sy s te m C on fig u r a tio n ...

  • Page 8: General System Diagram

    GENERAL DESCRIPTION NX-828 HYBRID KEY SYSTEM NX-828 General System Diagram PSTN COMPUTER MODEM COMPUTER MODEM MODEM PRINTER EXTERNAL MUSIC SOURCE PCMMC SMDR DOOR EXTERNAL PHONE PAGE AUTO KEYSET ATTENDANT FACSIMILE TRUNK (Add-On-Module) LINES STANDARD PHONE (SLT) 1 - 1...

  • Page 9: System Overview

    Stations from #1 to #4 are assigned to keysets, and stations from #5 to #12 are assigned to single line telephones. The NX-828 system has several types of option card: the NX-4TRK, NX- 8KLI, NX-8SLI and NX-4OPX card can be installed in any slot of the three expansion slots. By combining these cards, the system can be increased to its maximum capacity of forty (40) ports.

  • Page 10: Hardware Description

    You may connect up to 24 keystations to the system. More than 24 KLI connections may cause problems with system features. Hardware Description 3.1 Key Service Unit (KSU) The NX-828 system is a single cabinet, wall mounted, metal-cased unit containing the following: Power Supply ¡Ü...

  • Page 11: Sta Ti On Eq U Ipme N T

    Optionally, MPD Hybrid ICs for 50Hz, 12kHz or 16kHz can be provided. Samsung Electronics Co. can provide several types if user order. ¡Ü NX-828 has room enough to accommodate MDF's in the cabinet if user install the MDF's provided by Samsung Electronics Co. 3.3 Station Equipments Keyset with 24 buttons (NX-24E, NX-24B) ¡Ü...

  • Page 12: Specifications

    GENERAL DESCRIPTION NX-828 HYBRID KEY SYSTEM Specifications 4.1 Electrical Specifications A C I NP UT 2 3 0 V A C, 5 0 Hz P O W E R 5 5 W a tt s m a xim um CO NS UM P TI ON MA X CUR R E NT 0 .

  • Page 13: System Tones And Rings

    GENERAL DESCRIPTION NX-SERIES HYBRID KEY SYSTEM 4.5 SYSTEM TONES AND RINGS DIAL TONE : A steady tone that indicates you can begin dialing. CONTINUOUS RING BACK TONE : Indicates the station you dialed is ringing. 1000 ON / 2000 OFF / 1000 ON / 2000 OFF BUSY TONE : Indicates the station you dialed is busy.

  • Page 14: Keyset Led Indications

    GENERAL DESCRIPTION NX-SERIES HYBRID KEY SYSTEM CO LINE RING : Indicates a outside call is ringing on your station. 1000 ON / 3000 OFF / 1000 ON / 3000 OFF STATION RING : Indicates an intercom call is ringing on your station. 400 ON / 200 OFF / 400 ON / 3000 OFF DOORPHONE RING...
  • Page 15 GENERAL DESCRIPTION NX-SERIES HYBRID KEY SYSTEM 1 - 8...
  • Page 17 INSTALLATION NX-828 HYBRID KEY SYSTEM TABLE OF CONTENTS INSTALLATION 2 - 1 Site Requirements..........2 - 1 Installation Of Basic Ksu........2 -1 2.1 Unpacking Basic KSU........2 -1 2.2 Mounting the KSU........... 2 -2 2.3 Grounding the KSU.......... 2 -3 2.4 MDF Cabling...........

  • Page 18: Site Requirements

    INSTALLATION NX-828 HYBRID KEY SYSTEM Site Requirements NX-828 When planning the installation of the system, choose a site that meets the following requirements: Select a location for the Key Service Unit (KSU) that has enough room for installation and ¡Ü...

  • Page 19: Grounding The Ksu

    Hazardous voltage may cause death or injury. Observe extreme caution when working with AC power. The NX-828 system comes equipped ready to use with a third wire AC ground provided through the power cord (Figure 2-2).

  • Page 20: Mdf Cabling

    HYBRID KEY SYSTEM 2.4 MDF Cabling All connections to the NX-828 system are made by way of the main distribution frame (MDF) provided by SAMSUNG. The MDF connection can be done by using a 25 pair female amphenol- type cable. There are five(5) kinds of MDF(MDFB-CEU, MDFB-MEU, MDFD-C, MDFD-M4TRK and MDFD-M) for NX system and Optional MDF can be used with the NX-828 system.
  • Page 21 INSTALLATION NX-828 HYBRID KEY SYSTEM P I N C H A M P C O N N E C T O R P I N M D FB- C O L O R F U N C T I O N C L I P N o .
  • Page 22 INSTALLATION NX-828 HYBRID KEY SYSTEM P I N C H A M P C O N N E C T O R P I N M D FB- C O L O R F U N C T I O N N o .
  • Page 23 INSTALLATION NX-828 HYBRID KEY SYSTEM P I N C H A M P 4 T R K C O N N E C T O R M D FD-C P I N C O L O R F U N C T I O N N o .
  • Page 24 INSTALLATION NX-828 HYBRID KEY SYSTEM P I N C H A M P 8 K L I 8 S L I 4 O P X C O N N E C T O R M D FD-C P I N...
  • Page 25 INSTALLATION NX-828 HYBRID KEY SYSTEM P I N C H A M P 4 T R K C O N N E C T O R MDFD- M4TRK P I N C O L O R F U N C T I O N N o .
  • Page 26 INSTALLATION NX-828 HYBRID KEY SYSTEM P I N C H A M P 8 K L I 8 S L I 4 O P X C O N N E C T O R M D FD-M P I N...
  • Page 27 INSTALLATION NX-828 HYBRID KEY SYSTEM IN OUT IN OUT IN OUT OUT1 OUT2 MDF Pin No. Champ Pin No. MDF Pin No. Champ Pin No. MDF Pin No. Champ Pin No. reserved reserved reserved reserved reserved reserved reserved reserved reserved...

  • Page 28: Installation Option Cards

    INSTALLATION NX-828 HYBRID KEY SYSTEM 3. Installation Option Cards Unpack and inspect each card before installing. Check for signs of physical damage. If any damage is detected, do not attempt to install. 3.1 NX-4TRK Insert the NX-4TRK card (Figure 2-9) into any expansion slot. Push firmly to ensure that it is fully inserted into the back plane connector.
  • Page 29 INSTALLATION NX-828 HYBRID KEY SYSTEM F ig ure 2-9 4T RK Card F ig ure 2-10 4OPX Card F ig ure 2-11 8KL I Card F ig ure 2-12 8SL I Card 2 - 12...

  • Page 30: Nx-Dph/Paging

    INSTALLATION NX-828 HYBRID KEY SYSTEM Fo r 1 2 KHz K P -M P D1 2-N T Fo r 1 6 KHz K P -M P D1 6-N T Fo r 5 0 Hz K P -M P D5 0-N T NO TE: 1.

  • Page 31: Installing Expansion Cards On Base Board

    NX-828 HYBRID KEY SYSTEM 3.8 Installing Expansion Cards on Base Board NX-828 can have up to three expansion cards under the base board. NX-SMDR/R-MMC, NX-DPH/PAGING and NX-MPD Hybrid ICs are installed on the surface of the base board (Figure 2-16).

  • Page 32: Connecting Telephone Lines

    INSTALLATION NX-828 HYBRID KEY SYSTEM 4. Connecting Telephone Lines 4.1 Safety Precautions To limit the risk of personal injury, always follow these precautions before connecting PSTN circuits: Never install telephone wiring during a lightning storm. ¡Ü Never install telephone jacks in a wet location unless the jack is specifically designed ¡Ü...

  • Page 33: Connecting Single Line Telephone

    INSTALLATION NX-828 HYBRID KEY SYSTEM 5.2 Connecting Single Line Telphone To connect the single line telephone to the any station from #5 to #12 of basic KSU, see Figure 2-18 CONNECT TO MDF REFER TO MDF CABLING (Figure 2-3, 2-5B, 2-8)

  • Page 34: Connecting Optional Equipment

    INSTALLATION NX-828 HYBRID KEY SYSTEM 6. Connecting Optional Equipment 6.1 External Music Source The system is equipped with an internal melody IC chip to provide Music On Hold (MOH) through the keyset. However, when this is not desired, an external music source such as a radio or tape recorder can be connected to the system.

  • Page 35: Door Phone And Door Lock Release

    INSTALLATION NX-828 HYBRID KEY SYSTEM 6.2 Door phone and Door Lock Release System users can communicate with an optional door phone when the NX-DPH/PAGING card is installed. A maximum of two door phones may be installed per system. To connect the door...
  • Page 36 INSTALLATION NX-828 HYBRID KEY SYSTEM MPD Connectors Music Source Selection shunt pin HIC 11 HIC 13 HIC 12 HIC 14 Memory Back-up Figure 2-21 KSU Switch Locations enable shunt pin 2 - 19...

  • Page 37: External Paging

    INSTALLATION NX-828 HYBRID KEY SYSTEM 6.3 External Paging Customer-provided paging equipment can be connected to the PAGING jack using a modular jack when the NX-DPH/PAGING card is installed (Figure 2-22). P A G I N G P AG ING Figure 2-22 Connecting External Paging 6.4 SMDR / Remote Programming...
  • Page 38 INSTALLATION NX-828 HYBRID KEY SYSTEM For on-site programming via a PC terminal, connect the cable as shown below. R-MMC (9 PIN) (25 PIN) SGND SGND R-MMC When CTS is connected (9 PIN) (9 PIN) SGND SGND R-MMC When CTS is connected...

  • Page 39: Smdr / Remote Programming 2 -2

    INSTALLATION NX-828 HYBRID KEY SYSTEM R - M M C S M D R S MD R P RI N T E R MODEM M OD E M C OM P U T E R P ST N MODEM M OD E M...

  • Page 40: Power Failure Transfer

    INSTALLATION NX-828 HYBRID KEY SYSTEM 6.5 Power Failure Transfer When the system loses AC power, the first two loop start lines in the KSU are automatically switched to the related single line telephones. The first and second trunk lines are respectively transferred to the 11th and 12th stations which are connected to the single line telephone.

  • Page 41: Before Power Up

    INSTALLATION NX-828 HYBRID KEY SYSTEM 7. Before Power Up During the initial installation, it is best to verify proper system operation before plugging in any amphenol-type cables to the MDF. 1. If you have already plugged the cables in, unplug them.
  • Page 43 FEATURES NX-828 HYBRID KEY SYSTEM TABLE OF CONTENTS FEATURES 3 - 1 Feature Description..........3 -1 System Features........3 -1 7 Station Features........3 -2 4 Display Features........3 - 2 7 Feature ID Table..........

  • Page 44: Feature Description

    FEATURES NX-828 HYBRID KEY SYSTEM 1. Feature Description 1.1 System Features ACCOUNT CODE (Voluntary) LIVE SYSTEM PROGRAMMING ALL CALL VOICE PAGE TECHNICIAN LEVEL ATTENTION TONE CUSTOMER LEVEL AUTHORIZATION CODES (Voluntary) STATION LEVEL AUTOMATIC HOLD MEET ME PAGE AND ANSWER BACKGROUND MUSIC...

  • Page 45: Automatic Hold

    (or pressing the FLASH key on a Samsung Single Line Telephone) and dialling the feature access code. (the default code is 47). If the system has an MPD card installed and uses the call metering feature, the COST will be printed in the cost column of the SMDR printout.

  • Page 46: Background Music

    FEATURES NX-828 HYBRID KEY SYSTEM Background Music Keyset users can choose to hear music through their speakers by pressing the HOLD button while on-hook. There are two types of music sources: internal and external. The music source is selected using the shunt pin on the base board (see Figure 2-15 in the Installation section).

  • Page 47: Call Hold

    FEATURES NX-828 HYBRID KEY SYSTEM External Call Forward A keyset user can be given an External Call Forward button to forward calls to an external phone number. Each outside line may be programmed to either follow or ignore station call forwarding.

  • Page 48: Class Of Service

    FEATURES NX-828 HYBRID KEY SYSTEM Call Waiting / Camp-on Busy stations are notified that a call is waiting (camped-on) when they receive a tone. The tone will be repeated at a programmable interval. Keysets receive an off-hook ring signal through the speaker and single line stations receive a tone in the handset.

  • Page 49: Data Security

    FEATURES NX-828 HYBRID KEY SYSTEM Data Security Single line stations used with modems and facsimile machines can be programmed so that they will not receive any system-generated tones that would disrupt data transmissions. See: MMC 39 Data Line Direct In Lines Outside lines may be programmed to bypass the operator(s) and ring directly at any station, group of stations or paging system.

  • Page 50: Emergency Call

    FEATURES NX-828 HYBRID KEY SYSTEM Door Lock Release (Programmable) After answering a call from the door phone, user can dial a code to activate a contact closure. This can be used to operate a customer-provided electric door release mechanism. The contact closure timer is programmable from 100-9900 milliseconds.

  • Page 51: Flexible Numbering

    FEATURES NX-828 HYBRID KEY SYSTEM See: MMC 53 Trunk Wide Timers (Default time for NEW CALL: 2000 msec) (Default time for FLASH PBX: 600 msec) Flexible Numbering System programming allows stations to have 2- or 3-digit station numbers which may be changed by programming.
  • Page 52 FEATURES NX-828 HYBRID KEY SYSTEM See: MMC 31 Ext/Trk Use Individual Line Control Each station in the system can be individually programmed to allow or deny dialling out as well as allow or deny answering for each outside line. See: MMC 31 Ext/Trk Use...

  • Page 53: Night Service

    FEATURES NX-828 HYBRID KEY SYSTEM waiting indications can be left at any station. See: MMC 70 Dial Numbering Plan (Default Code for Message Set MSL: 41) (Default Code for Message Answer MSA: 43) (Default Code for Message Clear MSC: 42)

  • Page 54: Pause Dial

    FEATURES NX-828 HYBRID KEY SYSTEM Overflow When calls ringing a station group go unanswered, they can overflow to another destination after a preprogrammed period of time. Each station group has its own timer. The overflow destination can be a station, station group or ring over page.

  • Page 55: Private Lines

    See: MMC 50 System Timers Remote Programming (option) NX-828's remote programming allows the technician to access the system database from a remote location to make programming changes. A traffic report can be remotely requested for use as a troubleshooting aid. A customer-provided modem and PC can also be connected directly to the RS-232C DB9 connector on the optional SMDR/R-MMC card for on-site programming.

  • Page 56: Speed Dial Numbers

    FEATURES NX-828 HYBRID KEY SYSTEM Single Line Connections Single line ports allow for connection of a variety of single line telephones plus facsimile machines, answering machines, loud bells, computer modems, cordless phones and credit card machines. When connecting customer-provided equipment to these extensions, compatibility should be checked out before purchase to ensure correct operation.

  • Page 57: Toll Restriction

    FEATURES NX-828 HYBRID KEY SYSTEM Station Message Detail Recording (SMDR) The system provides records of calls made, received and transferred. Each call record provides details of the station number, outside line number, date, start time, duration of calls, digits dialled (maximum 18), an account code, (if entered), an Authourisation code (if required) and call Cost.

  • Page 58: Toll Restriction Override

    FEATURES NX-828 HYBRID KEY SYSTEM Toll Restriction Override There are several methods of toll restriction override as described below. System Speed Dial Toll Restriction Override Program options allow for system speed dial numbers to follow or bypass a station's toll restriction class.

  • Page 59: Trunk Groups

    FEATURES NX-828 HYBRID KEY SYSTEM Transfer System operation permits station users to transfer calls to another station in the system. Transfers can be screened , unscreened or camped-on to a busy station. Trunk Disconnect Signal Systems can recognise a trunk disconnect signal generated by central office when an outside party hangs up.

  • Page 60: Station Features

    WALL-MOUNTABLE KEYSETS Add-On Module NX-828's unique add-on module (AOM) adds to the capability of a station. Its 24 programmable buttons can be used for feature keys, DSS/BLF keys or one-touch speed dial buttons. Note only one AOM can be assigned to a station.

  • Page 61: Automatic Privacy

    FEATURES NX-828 HYBRID KEY SYSTEM on hold when this feature is enabled. Pressing the TRANSFER, CONFERENCE, PAGE or DSS key always puts calls on hold. This type of automatic hold is not a user-selectable option. See: MMC 12 Station On/Off (Default for AUTO HOLD: OFF) Automatic Privacy All conversations on outside lines and intercom calls are automatically private.

  • Page 62: Exclusive Hold

    FEATURES NX-828 HYBRID KEY SYSTEM Exclusive Hold Pressing the HOLD button twice will hold a call exclusively at that station. No other station can pick up the call. See: MMC 50 System Timers (Default for RECAL HOLD TIMER: 045 sec)
  • Page 63 FEATURES NX-828 HYBRID KEY SYSTEM Key Tone Selection This feature allows users to hear a slight tone when pressing the keypad on their keyset. See: MMC 12 Station On/Off (Default for KEY TONE: ON) Line Queuing With Callback When the desired outside line is busy, the user can press the CALLBACK key or dial the access code to place his/her station in a queue.
  • Page 64 FEATURES NX-828 HYBRID KEY SYSTEM Programmable Keys NX keysets have programmable soft keys. Each soft key can be programmed for over 36 different uses to personalise each phone. Examples of soft keys include: individual outside line, individual station line, group of lines, group of stations and one-touch dialling. Using these soft keys eliminates dialling access codes.

  • Page 65: Ringing Line Preference

    FEATURES NX-828 HYBRID KEY SYSTEM Ring Modes Each keyset user can select one of three ways to receive intercom calls, as described below. The phone can automatically answer on the speakerphone, voice announce through the speaker or receive ringing. Ring Mode Calls are answered by pressing the SPEAKER button or by lifting the handset.
  • Page 66 FEATURES NX-828 HYBRID KEY SYSTEM Vacant Station Messages Any keyset may select one of 20 messages to be displayed at a calling party's keyset. 10 messages are fixed and 10 can be customised by the system administrator. (16 characters maximum per message). The 10 fixed messages are:...

  • Page 67: Display Features

    FEATURES NX-828 HYBRID KEY SYSTEM 1.3 Display Features ACCOUNT CODE DISPLAY ENHANCED STATION PROGRAMMING CALL DURATION TIMER IDENTIFICATION OF RECALLS CALL FOR GROUP IDENTIFICATION IDENTIFICATION OF TRANSFERS CALL PROCESSING INFORMATION MESSAGE WAITING CALLER NUMBER CALLING PARTY NAME MULTI-LANGUAGE DISPLAY (3)
  • Page 68 FEATURES NX-828 HYBRID KEY SYSTEM Calling Party Number When receiving an intercom call, all display stations show the calling party's extension number. Conference Information When setting up a conference, each extension and outside line number is displayed at the controlling station when it is added. When a station is added to a conference, its display will show [CONFERENCE 203] alerting the user that other parties are on the line.
  • Page 69 FEATURES NX-828 HYBRID KEY SYSTEM Entry No. Language English Spanish Portuguese NOTE : When users are in MMC mode, English is displayed on the LCD. See: MMC 93 Selection Languages Outside Line Identification Each line can be identified with a name or ID. Incoming calls ringing at your station will display this ID before the call is answered.

  • Page 70: Feature Id Table

    FEATURES NX-828 HYBRID KEY SYSTEM 2. Feature ID Table FEATURE FEATURE ID Operator Group Hold Pickup 10 + Station Number/ Trunk Pickup Page Hold Number Direct Pickup Hold H/F + 11 Call Secretary Call Boss 12 + 1 / 2...
  • Page 71 FEATURES NX-828 HYBRID KEY SYSTEM FEATURE FEATURE ID Station Passcode Changing 54 + old passcode + new passcode Paging All 55 + * Paging all internal Zone 55 + 0 Paging internal 55 + 1 / 2 / 3 / 4...
  • Page 72 FEATURES NX-828 HYBRID KEY SYSTEM Sample Printout of SMDR For more detailed information on SMDR, refer to STATION MESSAGE DETAIL RECORDING earlier in this section. SMDR REPORT FOR [ ] 01/08/96 15:19 =============================================================================== TRK MM:DD STT.TIME DURATION NUMBER DIALED ACC.CODE...
  • Page 74 PROGRAMMING NX-828 HYBRID KEY SYSTEM TABLE OF CONTENTS PROGRAMMING Introduction to Programming 4 -1 Programming Overview........4 -1 Programming Levels........Program Keys..........4 -2 Programming Procedures Program List........... 4 -4 Program Procedures (MMCs)......4 -5...

  • Page 75: Introduction To Programming

    PROGRAMMING NX-828 HYBRID KEY SYSTEM 1. Introduction To Programming 1.1 Programming Overview The system arrives from the factory with default data. Connect it to trunks, stations and power, turn the system on and it is fully operational. The only thing left to do is customise the data to fit the customer's needs.

  • Page 76: Program Keys

    PROGRAMMING NX-828 HYBRID KEY SYSTEM 1.3 Program Keys 1.3.1 NX-keyset with LCD 1 ¡¿ 16 L CD Disp lay S D 9 S D 1 0 S D 1 1 S D 1 2 S D 1 3 S D 1 4...
  • Page 77 PROGRAMMING NX-828 HYBRID KEY SYSTEM 1.3.2 Other keysets with LCD If the user has another type of keyset with an LCD, such as the 816 keyset, the keys used for programming are a little different from the NX- keyset. The following table describes these different keys.

  • Page 78: Programming Procedures

    PROGRAMMING NX-828 HYBRID KEY SYSTEM 2. Programming Procedures 2.1 Program List 00: STATION LOCK 47: ASSIGN MPD 01: CHANGE USER PASSCODE 50: SYSTEM TIMERS 10: SET ANSWER MODE 51: TONE/RING CADENCE 11: CALL FORWARD 52: SYSTEM WIDE COUNTER 12: STATION ON/OFF...

  • Page 79: Program Procedures (Mmcs)

    PROGRAMMING NX-828 HYBRID KEY SYSTEM 2.2 Program Procedures (MMCs) The following instructions for each MMC assume that you have already opened programming. To open System (Customer) Programming, the procedure is: 1. Press AUTO RDL then 20 2. Enter customer passcode (default = 1234) 3.
  • Page 80 PROGRAMMING NX-828 HYBRID KEY SYSTEM 4 - 6...
  • Page 81 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 00 STATION LOCK Description: Used to lock or unlock stations; e.g. if you want to prohibit another user from using your station. UNLOCK Normal status LOCKED1 Prohibits another user from making outside calls. LOCKED2 Prohibits another user from dialling or receiving any calls.
  • Page 82 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 01 CHANGE USER PASSCODE Description: Used to reset any keyset's passcode to its default value '1234' (for example, if the user has forgotten his/her passcode). This MMC cannot display station passcodes. Keyset users can set or change their individual passcodes. The passcode is used to lock or unlock the keyset and to access the walking class of service and DISA calls.
  • Page 83 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 10 SET ANSWER MODE Description: Used to change the answer mode of stations. Each station can have its answer mode set to one of the following options. 1 RING Keyset will ring. Calls are answered by pressing SPEAKER or by lifting the handset.
  • Page 84 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 11 CALL FORWARD Description: Used to program the call forward destination for other station users and set the time for FORWARD NO ANSWER. Each station can forward calls under the following conditions: FORWARD ALL...
  • Page 85 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 12 STATION ON & OFF Description: This MMC allows the keyset user to set the following features. AUTO HOLD Automatically places an existing C.O. call on hold if a trunk key(C.O. button)is pressed during that call.
  • Page 86 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 12 DEFAULT DATA AUTO HOLD : OFF AUTO TIMER : ON HEADSET : OFF HOT KEYPAD : ON KEY TONE : ON RING PREFERENCE : ON RELATED MMC NONE...
  • Page 87 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 13 SET RING FREQUENCY Description: Used to select the ring frequency at each keyset. Four types of ring frequency are available. A short tone burst of the selection will be heard when the dial keypad is pressed.
  • Page 88 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 14 STATION NAME Description: Used to enter a 12-character name to identify an individual station. Names are written using the keypad. Each press of a key selects a character. Pressing another dial pad key will move the cursor to the next position.
  • Page 89 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 15 DATE DISPLAY Description: Used to change the date display mode of each station. Date display modes are: 24 WESTERN WED 21 JUN 17:37 12 WESTERN WED 21 JUN 05:37 24 EASTERN 06/21 WED 17:37...
  • Page 90 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 16 KEY EXTENDER Description: Used to view the programmable keys assigned to a keyset station. In addition, it allows the system administrator to assign key extenders to some keys that will make a general access feature key more specific. The feature keys that can have extenders are listed below.
  • Page 91 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 16 DEFAULT DATA EACH KEY EXTENDER IS EQUAL TO STATION KEY PROGRAMMING (MMC 72) DATA RELATED MMC MMC 71 SYSTEM KEY PROGRAMMING MMC 72 STATION KEY PROGRAMMING...
  • Page 92 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 17 STATION SPEED DIAL Description: Used to program the personal dial locations assigned to a station. Each station may have up to 20 locations numbered 00-19. Each dial number consists of a trunk or trunk group access code followed by a separator and up to 30 digits to be dialled.
  • Page 93 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 20 OPEN PROGRAMMING Description: Used to open (enable) or close (disable) customer- or technician-level programming. If programming is not opened and an attempt is made to access a system MMC, the error message [ACCESS DENIED] will be displayed. A 4-digit customer passcode is required to access customer-level programming allowed in MMC 90 (Customer Use MMC).
  • Page 94 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 21 CHANGE PASSCODE Description: Used to change the passcode allowing access to MMC 20 (Open Programming) from its current value. NOTE: ¡¤ The passcode is four digits long. Each digit can be 0-9. The current (old) passcode is required for this MMC.
  • Page 95 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 22 CUSTOMER ON/OFF Description: Used to allow the system administrator to set the following keyset features: When ON, allows the user to hear background music. When ON, allows the user to set the Do Not Disturb feature.
  • Page 96 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 22 DEFAULT DATA : ON : ON DOOR : ON HUNT : OFF MIKE : ON PAGE USE : ON PAGE RECEIVE : ON SMDR : ON RELATED MMC HUNT : MMC 35 ASSIGN STATION GROUP...
  • Page 97 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 23 PAGE ZONE Description: Used to assign a keyset to any of the four internal paging zones and no zone. NOTE : Number 5 makes all external paging, number 0 makes all internal paging and * makes all internal and external paging.
  • Page 98 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 24 ASSIGN BARGE-IN This MMC is used to set the type of barge-in permitted at a particular station. After the barge-in type is set, the barge-in class can be set. The barge-in class allows or disallows the user to barge-in on another station.
  • Page 99 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 24 202: YN Using KEYPAD, dial 00 for NN 01 for NY 10 for YN or 11 for YY You can select barge-in closs (NN, NY, YN, YY) Press AUTO RDL to save and exit...
  • Page 100 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 25 HOT/WARM LINE Description: Used to assign a hot line/warm line destination for each station. The destination may be one of the following: Station Number Station Group Number Trunk Number Trunk Group Number 16 plus Speed Dial Number(00~99) (16 is SPD ID number described in MMC 70) The Warm Line Delay Time also can be assigned by this MMC.
  • Page 101 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 26 ALARM REMINDER Description: Used to allow the system administrator or technician to set or change the alarm clock/appointment reminder feature for any station. Three alarms may be set for each station and each alarm may be defined as a DAY alarm or as a DAILY alarm.
  • Page 102 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 27 VACANT MESSAGE Description: The system provides up to 20 vacant messages that can be selected by any display keyset user. Of these, 10 messages (01-10) are pre-programmed and the other 10 messages (11-20) can be customised using this MMC. Once activated, the selected message will appear in the display of the calling station.
  • Page 103 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 28 CALL DISC Description: Used to assign the incoming and outgoing status of a selected station. There are four different options. No Discrimination Out Only In Only Both Action Display Press AUTO RDL and dial 28...
  • Page 104 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 30 STATION TOLL CLASS Description: Used to assign a day and night class of service to each station. There are six different classes of service. DIAL DIGIT TOLL CLASS DESCRIPTIONS No restriction Follow allow/deny table for each class...
  • Page 105 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 31 EXT/TRK USE Description: Used to allow trunks on a per-station basis the ability to answer incoming calls, to dial out or to do both. These abilities are displayed as Y or N for each action (e.g.
  • Page 106 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 32 INTERCOM USE Description: Used to allow/disallow station intercom calls. Action Display Press AUTO RDL and dial 32 201: CALL 202:Y Using LINE1 or LINE2, select the station you want 202: CALL 201:Y (e.g. 202)
  • Page 107 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 33 ASSIGN DOOR RING Description: Used to designate which devices (station or station group) will ring when a door box button is pressed. Action Display Press AUTO RDL and dial 33 DOR1 D:500 N:500...
  • Page 108 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 34 ASSIGN PICKUP GROUP Description: Used to allow the assignment of stations into call pickup groups. There is a maximum of 10 pickup groups (0-9). An unlimited number of members can belong to each group. Stations can be in only one pickup group at any given time.
  • Page 109 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 35 ASSIGN STATION GROUP Description: Used to assign members of a station group. There are several options that can be selected for ringing, overflow, group transfer and overflow destination, group types. There is a maximum of twenty (20) station groups.
  • Page 110 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 35 Pressing RDL or CONF, select the options(RING, 500: OVER: 030S OVER,TRSF,NEXT,TYPE or MEMBER) Go to 4a - 4f depending on selection To select RING mode, press MUTE/DND or MSG 500: RING: UNCO Dial...
  • Page 111 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 36 ASSIGN BOSS/SCRETARY Description: Used to assign BOSS keysets to SECRETARY keysets. One SECRETARY station may have up to two (2) BOSS stations. Action Display Press AUTO RDL and dial 36 S201 1: Using LINE1 or LINE2, select the SECRETARY S202 1: station you want(e.g.
  • Page 112 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 37 ASSIGN ADD-ON MODULE Description: Used to designate to which station an add-on module (AOM) is assigned. Action Display Press AUTO RDL and dial 37 205: MASTER: Display shows the first AOM port If there is no AOM port, display shows...
  • Page 113 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 38 SLT DIALLING TYPE Description: Used to define the type of phone connected to each SLT port for dialling purposes. Keysets are not affected by this MMC. There are two dialling types. DIALLING TYPES...
  • Page 114 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 39 DATA LINE Description: Used to assign SLT ports that will be used for data transmission. VOICE The station will be used for voice communication. All intrusion and warning tones will be heard during conversation.
  • Page 115 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 40 C.O. PBX LINE Description: Used to select the mode of the C.O. line. If PBX mode is chosen, the PBX access code can be recognised, allowing more complete toll restriction. This mode is assigned on a per-trunk basis.
  • Page 116 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 41 TRUNK DIALLING TYPE Description: Used to determine the dialling type of each C.O. line. There are two options: Dual Tone Multi Frequency (DTMF) and Dial Pulse (PULSE). Action Display Press AUTO RDL and dial 41...
  • Page 117 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 42 TRUNK ON/OFF Description: Used to assign several options on a per-trunk basis: OPTIONS DESCRIPTION 1A2 EMULATION Trunk override call TRUNK FORWARD Allows trunk to be forwarded (Refer to APPENDIX D) RING OVER PAGE...
  • Page 118 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 43 ASSIGN TRUNK RING Description: Used to enable ringing to a specific station or to a group of stations when incoming calls are received. This MMC controls both day and night locations. Action Display...
  • Page 119 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 44 TRUNK NAME Description: Used to allow a 12-character name to identify an individual trunk. Names are written using the keypad. Each press of a key will select a character. For example, to select 'A' press key number 2 once (twice for 'B' and so on). Press the desired key to move the cursor to the next position.
  • Page 120 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 45 TRUNK GROUP Description: Used to set free trunk selection type and to allow assignment to a specific trunk group or to several trunk groups. There are eleven (11) trunk groups, 9 and 80- 89, and three modes of selecting free trunk line in the group.
  • Page 121 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 45 DEFAULT DATA GROUP 9 : ALL TRUNK LINES GROUP 80~89 : NONE RELATED MMC NONE...
  • Page 122 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 46 ASSIGN DISA LINE Description: This MMC is used to allow the system the ability to have Direct Inward System Access (DISA). There are four 4 DISA. If a trunk is set to DISA, the voice announcement feature may be used when the VOICE MSG option is enabled in MMC 42 TRUNK ON/OFF.
  • Page 123 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 47 ASSIGN MPD Description: Used to allow the trunk to check the Metering Pulse. If you set the MPD option to 'ON' the system must have an MPD card. OPT IO N S D ESC R IPT IO N...
  • Page 124 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 50 SYSTEM TIMERS Description: Used to adjust individual timers as necessary. All available timers are described in the Table of Timers and Values, below. NOTE: Display shows second as S, millisecond as MS, and minute as MI.
  • Page 125 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 50 DISPLAY DESCRIPTION DEFAULT RANGE FIRST DGT Controls how long the system will wait for dialling to begin before 025S 1-250S (First Digit wait time) dropping the dial tone and returning the user to error tone.
  • Page 126 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 51 TONE/RING CADENCE Description: Provides the ability to customise the tone cadence on a system-wide basis. There are eight (8) tone cadences available. Please call Technical Support before changing any cadences as some systems may require default settings.
  • Page 127 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 52 SYSTEM-WIDE COUNTER Description: Used to set the values of the system counters described below. ALM COUNTER The number of times that an alarm (ALARM REMINDER reminder will ring a station before COUNTER) cancelling (range: 1-99).
  • Page 128 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 53 TRUNK-WIDE TIMERS Description: Allows trunk timer values to be changed for all trunks. It is not advisable to change these values, with the exception of trunk flash time, without assistance from Technical Support.
  • Page 129 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 53 Dial new time (e.g. 0500) CO SUPV: 0500MS Press AUTO RDL to save and exit DEFAULT DATA CLEARING : 00 SEC CO SUPV : 0000 MSEC F DGT DLY : 1000 MS FLASH PBX...
  • Page 130 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 54 MAKE/BREAK RATIO Description: Allows the ability to change the duration of the make/break time. This will only affect rotary dial trunks. Action Display Press AUTO RDL and dial 54 MAKE:33 BREAK:66 Enter the MAKE/BREAK ratio via the KEYPAD MAKE:40 BREAK:60 (e.g.
  • Page 131 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 55 CURRENT DATE AND TIME Description: Allows the system date and time to be set. This will set the system-wide clock. 00~99 (e.g. 1995 ¡æ 95) Year Month 01~12 Date 01~31 Weekday 0~6 (0:SUN 1:MON 2:TUE...
  • Page 132 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 56 ASSIGN AUTO NIGHT TIME Description: Used to enter the system into night mode automatically. A NIGHT key is not needed as the system will switch automatically, but it is helpful to have a dedicated button so the status can be manually changed.
  • Page 133 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 56 If you want to switch twice a day, you WEEK1 D:0700 N:1200 must enter two related tables simultaneously (e.g. WEEK1 and WEEK2) WEEK2 D:1300 N:1700 Press AUTO RDL to save and exit DEFAULT DATA...
  • Page 134 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 57 CALL COST Description: Used to program the unit cost of the metering pulse generated by Central Office. If the MPD card is installed in the system, it will detect the metering pulse provided by the Central Exchanger and determine the call cost by the number of metering pulses and the unit cost programmed by this MMC.
  • Page 135 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 60 TOLL DENY TABLE/APPLY Description: Allows you to define what leading digit(s) in a dialling plan are to be restricted and which class(es) should be applied in this toll deny table. Each entry can be defined by up to 11 digits.
  • Page 136 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 61 TOLL ALLOW TABLE/APPLY Description: Allows you to define what leading digit(s) in a dialling plan are to be allowed and which class(es) should be applied in this toll allow table. Each entry can be defined by up to 11 digits.
  • Page 137 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 62 PBX ACCESS CODE Description: Used to identify PBX access codes so that toll restriction will work. When a PBX line is accessed, the dial tone originates in another PBX and extension numbers on that switch can be dialled.
  • Page 138 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 63 AUTHORIZATION CODE Description: Used to list all allowable authorisation codes. An authorisation code must be four digits long. There are 50 codes allowed in this table. Duplications or number conflicts are not permitted.
  • Page 139 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 64 OVERRIDE TABLE Description: Used to enter up to five exceptions to toll restriction. These exceptions can be accessed by any class in both the day and night modes. These entries are useful in allowing access to emergency numbers.
  • Page 140 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 65 ASSIGN WILD CHARACTER Description: Provides flexibility to toll restriction when a specific numbering plan is desired. There are only three entry tables, but more than one digit can be assigned per table if needed.
  • Page 141 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 66 SYSTEM SPD DIAL TOLL RESTRICTION Description: Enables you to define whether the system allows or denies long distance numbers in system speed dialling to override toll restriction. BYPASS TOLL Any station can use system speed dial numbers without restriction, regardless their classes.
  • Page 142 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 67 ASSIGN SYSTEM SPEED DIAL Description: Used to store up to 80 system speed dial numbers. The system speed dial number is composed of two digits (20-99) and a maximum of 30 digits per telephone number can be stored at each speed dial number.
  • Page 143 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 70 DIAL NUMBERING PLAN Description: Provides the access codes and dialling plan needed for operation of features and programs. The system comes with a wide range of acceptable numbering plans set as default and the option to customise the dialling plan. There is also a confirm message provided because of the chance of duplicating an access/ feature code.
  • Page 144 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 70 DEFAULT DATA : 47 : ACCOUNT CODE : 58 : ALARM : 68 : ANSWER MODE : 65 : AUTHORIZATION CODE : 40 : BARGE-IN : 44 : CALL BACK : 45 : CAMP-ON...
  • Page 145 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 71 SYSTEM KEY PROGRAMMING Description: Allows for the customising of programmable keys on a system-wide basis. Action Display Press AUTO RDL and dial 71 TYPE: NX24 Press LINE1 or LINE2 to select the type of the...
  • Page 146 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 71 SKP- 816 09: 201 17: 209 01: 701 02: 702 03: 703 04: 704 10: 202 18: 210 05: 705 06: 706 07: 707 08: 708 11: 203 19: 211 12: 204 20: 212...
  • Page 147 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 71 Programmable Key Assignment *00 : Account code *20 : Group In/Out *01 : Set Alarm *21 : Last Number Redial *02 : Answer Mode *22 : Group Listening *03 : Auto Redial *23 :...
  • Page 148 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 72 STATION KEY PROGRAMMING Description: Allows for the customising of programmable keys on specific electronic keysets. This program also provides a tool for duplicating keysets (so that each has the same key format structure). A limitation is that copied and target sets must be the same type of keyset.
  • Page 149 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 73 KEY TEST Description: Allows you to check whether each key works properly. Action Display Press AUTO RDL and dial 73 ¡á¡á¡á¡á¡á¡á¡á¡á¡á¡á¡á¡á¡á¡á¡á¡á All LEDs light and station rings Display sets show the full matrix pattern for...
  • Page 150 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 80 I/O PARAMETER Description: Provides a mean of setting parameters for the serial I/O ports (COM1 and COM 2) to work with SMDR and Remote MMC. COM1 and COM2 may be found on the SMDR/R-MMC card. COM1 is the SMDR port and COM2 is R-MMC port on the card.
  • Page 151 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 81 SMDR OPTION Description: Allows the system administrator to select the information to be printed on the SMDR report. The following options may be selected. O PT IO NS DES CRIPT IO NS PAG E HEA DER Determines whether or not a page header will print at the top of each page.
  • Page 152 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 81 DEFAULT DATA PAGE HEADER : YES LINE PER PAGE : 66 INCOMING CALL : NO AUTHORIZE CODE : YES LESS START TIME : NO ALARM : NO COMPANY NAME : NONE RELATED MMC...
  • Page 153 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 83 CALL TRAFFIC REPORT Description: Used to print a traffic report. Four types of printing are available and each type has two options. TYPE DESCRIPTION No print Printed on demand Printed at the end of day automatically...
  • Page 154 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 90 CUSTOMER USE MMC Description: Allows the customer to have access to certain MMCs. For example, it is advised that the customer have access to MMC 11, Call Forward, for call forwarding but it is not advised that the customer have access to MMC 60, Toll Deny for toll restriction.
  • Page 155 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 90 34:PICK GRP 60:TOLL DENY 35:STN GRP 61:TOLL ALOW :NO 36:BOSS SECR :YES 62:PBX CODE 37:SET AOM 63:AUTH CODE :NO 38:SLT TYPE 64:URGENT CD :NO 39:DATA LINE 65:WILD CHAR :NO 40:PBX LINE 66:SPD TOLL...
  • Page 156 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 91 SYSTEM VERSION Description: Provides a display of the current software version of the KSU and the keyset, and the date when product was made. This is a READ-ONLY MMC. Action Display Press AUTO RDL and dial 91.
  • Page 157 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 92 PORT STATUS Description: Displays the status of a port. There are 16 status types: IDLE, BUSY, CALLBACK, DOOR RING, TRK RING, STN RING, GRP RING, RCL RING, PROGRAM, ON T HOLD, ON S HOLD, ON E HOLD, IS PAGED, IS SEIZED, WRAP UP, OFF HOOK.
  • Page 158 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 93 SELECTION LANGUAGE Description: Used to select the language that is displayed in the LCD. The languages available are listed below with their entry numbers. ENTRY NUMBER LANGUAGE ENGLISH SPANISH PORTUGUESE NOTE : English is displayed in LCD, when you are in MMC mode.
  • Page 159 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 94 HALT PROCESS Description: Used only in the event that all data processing needs to be stopped. A 4-digit technician's passcode is required to access this MMC. This MMC doesn't interfere with the call in progress, but when making a new call you will hear a busy tone.
  • Page 160 PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 95 SYSTEM RESTART Description: Provides two methods of restarting the system. OPTIONS DESCRIPTION RESET SYSTEM It will restart the system only. CLEAR MEMORY It restart the system and clear all memory. If clear all memory is selected, only the default data will return.

  • Page 162: Remote Programming

    REMOTE PROGRAMMING NX-828H HYBRID KEY SYSTEM Appendix A Remote Programming Remote programming capability has been incorporated into the NX-828H via the communication (serial) R-MMC port of the optional SMDR/R-MMC card mounted on the base unit. This port is fixed as a programming port only. The remote programming capability of the NX-828H can be used to add, delete or modify a customer database.
  • Page 163 REMOTE PROGRAMMING NX-828H HYBRID KEY SYSTEM A voice grade dial-up line to call the customer modem. ¡Ü 1.3 Begin Programming Dial the customer modem number and establish a communications link with the customer site. Once communications have been established, press the TAB key on the PC keyboard and you will receive the NX-828H system header display (shown below).
  • Page 164 REMOTE PROGRAMMING NX-828H HYBRID KEY SYSTEM 2. On-site Programming Via PC Terminal On-site programming via a PC terminal has been incorporated into the NX-828H via the communication (serial) R-MMC port on the optional SMDR/R-MMC card mounted in the base unit. This port is fixed as a programming port only.
  • Page 165 REMOTE PROGRAMMING NX-828H HYBRID KEY SYSTEM programming can be done at this time. When the NX-828H header is displayed, you can enter MMC 20, type the necessary passcode to open programming and begin the on-site programming session. NOTE : CUSTOMER in the header will display the name assigned in MMC 81. 2.3 Programming Protocol The NX-828H will only recognise keystrokes on the PC keyboard that have been assigned as an NX24 keyset equivalent.

  • Page 166: Getting Started

    A database download programming capability has been incorporated into the NX-828 via the communication (serial) SMDR port of the optional SMDR/R-MMC card mounted in the base unit. This is a software utility designed to allow a certified NX-828 technician the ability to perform a database download on-site.
  • Page 167 Setup is one of the most important parts of the DOWNLOAD PROGRAM. Many problems can result simply from an incorrect connection. The DATABASE DOWNLOADING program communicates with the NX-828 via the COM port in your computer and a port on the NX-SMDR/ R-MMC card.
  • Page 168 DATABASE DOWNLOAD NX-828H HYBRID KEY SYSTEM 6. Choose Download / Serial Port ¡¦ 7. Check COM port in the Select serial port check box 8. Select OK button. Figure 1.2 Port dialog box 4. Using database downloading program 4.1 Downloading 1.
  • Page 169 DATABASE DOWNLOAD NX-828H HYBRID KEY SYSTEM Figure 1.6 MMC page tab 4.3 Save file This option saves the downloaded file with another name with the save file option. 4.4 Print file This option prints the database file that you downloaded 4.5 Help This option shows the program version...
  • Page 170 DISA VOICE ANNOUNCEMENT NX-828H HYBRID KEY SYSTEM Appendix C DISA Voice Announcement 1. Automatic Answer for DISA The system automatically answers an incoming DISA (Direct Inward System Access) call and sends a message, e.g. "This is XXX company. Extension number, please". This facilitates handling of your DISA calls and tells the calling party the status of the called extension by recorded voice message (phrase 2 or 3).
  • Page 171 DISA VOICE ANNOUNCEMENT NX-828H HYBRID KEY SYSTEM 3.2 Recording 1. Dial 18 to display 'RECORD:PLAY ?' in LCD. 2. Select phrase number (1-4) you want to record, and display 'RECORDING' in LCD. 3. Start to record through handset or speaker phone. 4.
  • Page 172 EXTERNAL FORWARD NX-828H HYBRID KEY SYSTEM Appendix D 1. External Forward If you want to use FWE(External Call Forward) function, you must do the following steps. 1.1 Make a "FWE" key in programmable key using MMC 71 or MMC 72 1.2 Make a key extender for "FWE"...
  • Page 174 NX - 828 SYSTEM DATABASE FORMS CUSTOMER NAME : ADDRESS : TELEPHONE NUMBER : DATABASE CONTAINS SHEETS...
  • Page 175 SYSTEM CONFIGURATION SYSTEM EXPANSION B'D DATA FOR STATION STATION ON / OFF (12) TOLL STATION LOCK ANSWER NAME CLASS AUTO AUTO HEADSET RING (00) MODE (10) (14) (30) HOLD TIMER KEYPAD TONE FREQ. COPY AS NEEDED SHEET...

  • Page 176: Call Forward

    MMC 11 CALL FORWARD DESTINATION STATION NO ANSWER TIME FORWARD ALL FORWARD BUSY FORWARD NO ANSWER MMC 17 STATION SPEED DIAL STATION NO. ENTRY NO. SPEED DIAL NO. MMC 21 CHANGE PASSCODE PASSCODE MMC 22 CUSTOMER ON/OFF STATION PAGE PAGE DOOR HUNT MIKE...
  • Page 177 MMC 23 PAGE ZONE ZONE ENTRY MMC 24 BARGE-IN OPTION STATION NO. BARGE-IN CLASS MMC 25 HOT / WARM LINE STATION NO. DESTINATION WARM LINE DELAY TIME MMC 26 ALARM REMINDER STATION NO. ALARM NO. ALARM TIME DAY/DALY MMC 27 VACANT MESSAGE MESSAGE NO.
  • Page 178 MMC 31 TRUNK USE STATION NO. TRUNK NO. DIAL ANSWER MMC 32 INTERCOM USE STATION NO. DESTINATION STATION MMC 33 ASSIGN DOOR RING DOOR NO. NIGHT MMC 34 PICKUP GROUP GROUP NO. MEMBER ID STATION NO. PICKUP GROUP NO. THE MAXIMUM NUMBER OF PICKUP GROUP IS 10. COPY AS NEEDED SHEET...
  • Page 179 MMC 35 STATION GROUP STATION GROUP NO. OVEFLOW TRSF. OVERFLOW RING TYPE TIME TIME PORT NUMBER THE MAXIMUM NUMBER OF STATION GROUP IS 20. MMC 36 BOSS / SECRETARY SECRETARY BOSS 1 BOSS 2 MMC 37 ADD-ON MODULE MASTER MASTER MASTER MMC 38 SLT DIALING TYPE...
  • Page 180 MMC 40 C.O PBX LINE TRUNK NO. CO/PBX TRUNK NO. CO/PBX DATA FOR TRUNK LINES TRUNK ON / OFF (22) ASSIGN RING (43) TRUNK DIAL TYPE NAME PAGE TOLL VOICE (41) 1A2EMUL FORWARD NIGHT (44) RING FREE MMC 45 TRUNK GROUP MODE GROUP NO.
  • Page 181 MMC 50 SYSTEM TIMERS TIMER RANGE DEFAULT ALM R INT 1~ 250 s ec 025S s ec ALM R DUR 1~ 250 s ec 010S s ec 1~ 250 s ec 045S s ec ARDL INT 1~ 250 s ec 045S s ec ARDL REAL...
  • Page 182 MMC 52 SYSTEM WIDE COUNTER OPTION COUNTER MMC 53 TRUNK WIDE TIMER TIMER RANGE DEFAULT CLEARING 1~25 CO SUPV 100~2500 0000 F DGT DLY 100~2500 1000 FLASH PBX 100~2500 0600 MFS ON TM 100~2500 0100 MF OFF TM 100~2500 0100 NEW CALL 100~9900 2000...
  • Page 183 MMC 60 TOLL DENY TABLE / APPLY APPLY APPLY ENTRY ENTRY MMC 61 TOLL ALLOW TABLE / APPLY APPLY APPLY ENTRY ENTRY MMC 62 PBX ACCESS CODE PBX NO. CODE CODE MMC 63 AUTHORIXATION CODE CODE CLASS CODE CLASS COPY AS NEEDED SHEET...
  • Page 184 MMC 64 OVERRIDE TABLE CODE CODE CODE MMC 65 WILD CHARACTER MMC 67 ASSIGN SYSTEM SPEED DIAL SPEED DIAL NO. SPEED DIAL NO. MMC 70 DIAL NUMBERING PLAN ENTRY ACCESS CODE ENTRY ACCESS CODE ENTRY ACCESS CODE MMC 71 / 72 KEY PROGRAMMING NX- 24E/NX- 24B NX- 6B...
  • Page 185 SKP- 816 NX- AOM MMC 80 IO PARAMETER XON OFF REMOTE COM1 COM2 SMDR TRAFFIC COM1 COM2 PORT MMC 81 SMDR OPTION PAGE LINE PER INCOMING AUTHORX LESS START COMPANYN ALARM HEADER PAGE CALL E CODE TIME COPY AS NEEDED SHEET...

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